Text extracted via OCR from the original document. May contain errors from the scanning process.
Released under the Access t0 Infermation Act I
Divulg?(s) en vertu de ta Loi sur I?acc?s a I?information.
Clinical Suicide File Review
Protbcol
February 2014
(000001
Divulg?ts) en vertu de ia Loi sur I?acc?s a i?information.
Tabie of Contents
Purpose .., .. 3
Objectives .. 3
Scope ..: .. 3
Rationale .. 3
Administrative Procedure .. 4
Sample Case Selection .. 5
Data Sources ..
Use of personal information for non administrative purpose .. 5
Safeguard of information .. 5
Review Process; .. 6
ANNEX ATIP Policy Advice .. 7
ANNEX Minimum Safeguards .. 9
(000002
Reteased?under the Access to information Act
Divulg?(s) en vertu cle ta Lei sur l?acces a l?information.
Purpose
The purpose is to describe clients with suicidality and to identify opportunities to enhance
suicide prevention at VAC from the perspective of front-line staff delivering service one-to-one.
Objectives
1. Using the VAC Suicide Prevention Conceptual Framework, identify:
a. Suicidal triggers and influencing factors.
b. Determine which suicide prevention interventions were used.
2. identify and communicate opportunities for VAC to enhance suicide prevention in
Veterans and others receiving services from VAC.
Scope
his ?le reViewyvill be from the public health, perspective 'of VAC, policy and programs?i
Rationale
Factors leading to suicide are highly individual, variable and complex; it is not possible to
accurately predict all suicides; and suicide is rare. For these reasons, organizations participating
in suicide prevention conduct suicide reviews.
Protocol Development and Conceptual Framework
This protocol is based on reviews of published protocols, scientific evidence about suicide,
clinical experience dealing with suicide, experience working with Veterans, and knowledge of
VAC's policies, programs and services. The protocol was structured on the VAC Suicide
Prevention Framework (Figure 1). The first version of the protocol Was tested and modified
during a file review conducted by VAC clinicians in 2010 and then updated in 2014.
The protocol was structUred on the VAC Suicide Prevention Framework (Figure 1) and
developed by consensus in discussion with the review team.
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Figure
1. Conceptual framework,
2014 Revision (DRAFT)
Pathway, Triggers and In?uencing Factors:
Disorders
I 'Physicatt-iealth'; I
Stressful - i . . Mood and other"
the? Event SocraiSituatIon .
I
Modifiable {Suicidal};
System Factors: -. i-?ldeation Modifiabie
"31337-095 1053? I W:
?rEffective care 2' i? - Emotion Regulation
?Soci?aland .. and Cognitive Function
occupational -Access to lethal means
integration .5: - imitation 8: contagion
.. .v
S?i'c?diaiic?tf23%
Administrative Procedure
Panel Composition
There will be 4 reviewers:
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Interventions:
Knowledge exchange
Screening St assessment
Crisis intervention
Foilowup care for suicide
attempts
. Overcome barriersto effective
care
Pharmacotherapy 8t
Social support
Re?estabiishment and disability
programs
Restriction of access to iethai
means
Media and social media
awareness
Multiagency participation
Review and surveillance
Dr. Juan Cargnello NCOSI (French and English)
Kelly Carter, Clinical Social Worker, National Mental Health Consultant (English Files)
Peggy Nash-Butt, Clinical Social Worker, Case Manager (English Files)
Dr. Jim Thompson MD, Medical Advisor, Head Of?ce (Engiish Files)
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Sample Case Selection
1. Cases of suicidal ideation, attempts and completed suicide will be identified from
the sample frames (see overview document).
2. 15 cases will be assigned to each pair of the 4 reviewers (total of 30 files) for
independent review.
Data Sources
The panel will examine the clients' VAC records. This will include: all client notes, client
screening, assessment, summary of assessment, case plan, work items, the
documentation section and relevant paper files..
Clinical information in files owned by FPIGPs and other clinicians, service providers and
gatekeepers police) will not be available to the reviewers so they might not be
aware of the care and services provided to the client outside VAC except as
documented in CSDN.
People will not review files within which they were involved.
Use of personal information for non administrative purpose
All reviewers will have to review the outline that describes the privacy requirements while
collecting, using and disclosing the personal information in relation to this activity, and in
developing the resulting report. It will be important to follow these requirements to
ensure that the privacy is respected (annex A).
Discussions in regards to observations/findings as a result of the file reviews are to be
held only within the working group colleagues at assigned meeting times.
When accessing CSDN for a file review, please.use the Drop Down Box Select Inquiry
and enter the following information as to reason for CSDN access: Research - File
Sample. Only the identified CSDN ?les can be accessed.
Safeguard of information
In order to safeguard the client information that will be collected/transmitted in the
process, please look at the following requirements:
. Completed forms are to be identified as Protected and transmitted accordingly, is,
double envelope - inner addressed to Dr Jim Thompson and consecutively numbered,
marked "To be opened by Addressee Only" and the outer envelope addressed to the
unit at HO, with the Internal Box number.
(000005
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Divulg?ls) en vertu cle ia?Loi sur l?acc?s a l?information.
.f
Veterans Affairs Canada
Dr Jim Thompson
Branch: Policy, Communications and Commemoration
Division: Policy
Directorate: Research
Location: CHARLOTTETOWN HO AC CHARLOTTETOWN
Mail Drop: DJM 041
Building: Daniel J. MacDOnald
Room: 406
Province: Prince Edward Island
2.. Take the time to review the Minimum Standards for the Transport or Transmittal. of
Designated or Classified Documents (annex B) the completed form is under the Client
Files category. 7
3. Do not use the reusable envelopes with the holes.
4. All envelopes should be securely sealed, and you should have a tracking system to
acknowledge and confirm receipt so that you are immediately aware of packages that
may become delayed/lost in transit.
Review Process
1. Head Of?ce will assign the files to the reviewers .
2. Each member of the panel will review 15 files independently, but two members
will review the same cases for multidisciplinary perspectives.
3. They will record their observations on a form that we will supply and submit the
form to Dr. Jim Thompson at Head Office as identified under Safeguard
Information.
4. Dr. Thompson and Kelly Carter will collate the findings into a summary report and
will convene a teleconference of the reviewers to go over the summary ?ndings
and discuss recommendations.
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ANNEX ATIP Policy Advice
Re: Suicidality File Review
VAC is considering conducting a qualitative, retrospective review of VAC client suicide cases to
identify learning opportunities to enhance suicide prevention in VAC systems.
To do this review the project authority has requested to identify and consider the following
personal information: Biographical information; year of birth, date of death, service information,
employment equity information, gender, medical information, place of death.
VAC's provide that, "Information may be used and disclosed for planning, research,
development, evaluation and/or reporting of programs, policies and services. The use and
disclosure are limited to VAC Areas that re involved in the identified
The following details outline the expectations of the VAC project team while collecting,
using and disclosing the personal information in relation to this activity, and in
developing the resulting report.
With the authorization of the collection, use, or disclosure of personal information for a non-
administrative purpose, your team will need to ensure that the personal information relates
directly to an operating program or activity of VAC (Disability Awards, Disability Pensions and
Rehabilitation) for which it has legal authority; the personal information or data elements being
collected, used or disclosed will be limited to what is essential to meet the objectives of this
activity; and adequate reasons for accessing these deceased client's information will be
provided in the electronic file and/or hard copy file, related to the non-administrativepurpose for
which the personal information will be collected and used.
The project authority along with the team members of the Suicidality File Review will ensure
that:
The collection, use or disclosure of personal information for this non-administrative
purpose is in compliance with the Privacy Act, the Privacy Regulations and related
privacy policy requirements of TBS.
The personal information will nOt be used or disclosed for any other purpose beyond the
original non-administrative purpose for which it was collected.
0 The access to personal information will be limited to those individuals who are 7
authorized to have access and who have a genuine need to know to perform functions
or duties related to this non-administrative activity. All authorized individuals, with a
need to know, are made aware of their obligations and responsibilities for privacy and
confidentiality in relation to the handling of the' personal information.
- They have adequate security safeguards in place to ensure the confidentiality and
security of personal information that has been collected, used or disclosed for this non-
administrative purpose.
0 The personal information collected, used and disclosed for a non-administrative purpose
will be stripped of all personal identi?ers (de-identified) once the non-administrative
Page 7
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L:r' -
activity has been completed. Your unit will also protect the privacy of individuals, and
ensure that the results of its non-administrative activity is, written and presented as
aggregate information, or in such a manner that the [identities of the subject individuals
can no longer be determined by any method that can be reasonably foreseen.
a At the earliest reasonable time after completion of the non-administrative activity,
remove personal identi?ers from the personal information that has been collected and
used: As well, if in the alternative it is determined that VAC must retain the personal
information, it will establish and apply a retention and disposal schedule to the
information, including any information generated by the non-administrative program or
activity. . -
Ensure that the retention period and the final disposition of the information are covered
by an approved records retention and disposal schedule, and will dispose of the
personal information in accordance with its security practices and procedures.
0 The results of this nonfadministrative activity will not be used to subsequently make any
decisions that would directly affect the individuals to whom the information relates.
- The results of this non-administrative activity will not be published in a way that could
potentially identify the individuals to whom the information relates.
My understanding is that you will not be disclosing any personal information outside of VAC.
However, if this were to be considered, you should contact ATIP, as your area will also need to
ensure that any disclosures of personal information to parties outside of VAC, including other
federal government organizations, research institutes, private researches, etc., for non
administrative?purposes are made in compliance with Section 8 of the Privacy Act.
The project team will need to advise of the descriptions of personal information once it has
been used or disclosed for a non-administrative purpose, so that we can ensure that they are
reflected in the appropriate PIB description within Info Source.
If you have any questions or concerns, please feel free to contact me directly. My contact
information is below.
Thanks
. Renilda MacRae
Senior Privacy Policy Advisorl Conseill?re principale en politiques sur la protection des
renseignements personnels
Access to Information and Privacy 1 Acces a l'information- et protection de la vie priv?e
Veterans Affairs Canada Anciens Combattants Canada
P.O. Box 7700 7700
CharlottetowanE C1A 8M9 Charlottetown C1A 8M9
Tel. 902-368-4839
Fac T?l?c 902-368-0496
Government of Canada Gauvernement du Canada
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Divulg?(s) en vertu de la Loi sur i?aoc?s a i?information. 1?
Suicide General' File Review
Protocol
Febiuary 2014
VAC Suicide General File Review Protocol I I Page 1
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Table of Contents
Purpose..'
Objectives . .3
Scope
Rationale ..3
ConCeptual Framework ..4
Administrative Procedure ..4
Sample Case Selection . .: . .i ..5
Data Sources ..5
Use. of personal information for non administrative purpose ..5
Safeguard of information . . .0 ..5
Review Process
Reporting . .6
Annex A ..7
Annex ..9
Annex . ..10
VAC Suicide General File Review Protocol Page 2
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Purpose
The purpose is to describe clients with suicidality and to identify opportunities to enhance suicide
preVention at VAC from the perspective of front-line staff delivering serviceone-to-one. The purpose is
not to lay blame or ?nd fault.
Objectives
1. Using the VAC Suicide Prevention Conceptual Framework, identify:
0 I a. Suicidal triggers and influencing factors.
b. Determine which suicide prevention interventions were used.
2. Identify and communicate opportunities for VAC to enhance suicide prevention in Veterans
and others receiving services from VAC.
Scope
This ?le review will be from the perspective of front line staff and mental health consultants who work
directly with or in support of clients.
Rationale
Factors leading to suicide are highly individual, variable'and complex; it is not possible to accurately
predict all suicides; and suicide is rare. For these reasons, organizations participating in suicide
prevention conduct suicide reviews.
VAC Suicide General File Review Protocol Page 3
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Conceptual Framework
The protocol was structured on the VAC Suicide Prevention Framework (Figure 1)1 and developed by
consensus in discussion with the review team.
Figure 1. Conceptual framework
2014 Revision (DRAFT)
Pathway, Triggers and In?uencing Factors:
Interventions:
Physical earth i Knowledge exchange
Screening assessment
Socials-imatio? Q: Mooda??d OFher; Crisis intervention
we Event 7 3-4 - Followup carefor suicide
. Disorders ifi- -
Addiction - attempts _r
Overcome barriers to effective
I care
Pharmacotherapy
. . CISuicidei . - .
StemrFamm T-ldeation -. ??M?di?ab?e and disability
__f__Barr_iersrt9 care W: rams
?-Effect'ive Care 4: - Emotion RegulationRestriction ofaccess to lethal
?Socaaland and Cognitive Function
. - . . . means
occupational . 'Access to lethal means . . .
i . - . . . Media and social media
. integration imitation contagion
- awareness
Multiagencv participation
3 suitgdaiAgjtajtj Review and surveillance
Administrative Procedure
Panel Composition
There will be 6 reviewers:
Vanessa Bowman, Edmonton?Field Operation-CM (English Files)
Yvonne Filion, Montreal-NCMU, MHO (English and French Files)
Danica Arseneault, Campbellton-NCMU, NHO (English and French Files)
Claudine Hoskins, Winnipeg-NCMU, MHO (English Files)
Sylvie Bourgeois. Ottawa- NCMU, MHO (English and French Files)
TimMarshall, Montreal, MHSU-MC (English Files)
John Goedike, Montreal, MHSU-MC (English Files)
VAC Suicide General File Review Protocol I Page 4
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Reieaseci under the Access to information Acti
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Sample Case Selection
1. Cases of suicidal ideation, attempts and completed suicide will be identified from the
sample frames. (See the overview document)
2. 10 cases will be assigned to each of the 6. reviewers (total of 60 files).
Data Seurc?s
. The panel will examine the clients' CSDN records. This will include: all clients notes, tranisition
interview, client screening, assessment, summary. of assessment, case plan, work items and
the documentation section.
Clinical information in files owned by and other clinicians, service providers and
gatekeepers police) will not be available to the reviewers so they will not be aware of the
care and services provided to the client outside VAC except as documented in CSDN.
I People will not review files within which they were involved.
. Use of personal information for non administrative purpose
All reviewers will have to review the outline that describes the privacy requirements while
collecting, using and disclosing the personal information in relation to this activity, and in
developing the resulting report. it will be important to follow these requirements to ensure that
the privacy is respected (annex A).
Discussions in regards to observations/findings as a result of the file reviews are to be held only
within the working group colleagues at assigned meeting times.
When accessing CSDN for a ?le review, please use the Drop DoWn Box Select Inquiry and
enter the following information as to reason for CSDN access: Research - File Sample. Only
the identified CSDN files can be accessed.
Safeguard of information
in order to safeguard the client information that Will be collected/transmitted in the process,
please look at the following requirements:
1. Completed forms are to be identified as Protected and transmitted accordingly, ie, double
envelope - inner addressed to Dr Jim Thompson and consecutively numbered, marked ?To be
opened by Addressee Only" and the outer envelope addressed to the unit at HO, with the
Internal Box number. Client identi?ers cannot be included on the completed form.
VAC Suicide General File Review Protocol Page 5
(000013
2.
3.
4.
Reieased under the Access to information Acti
Divulg?(s) en vertu cle la Loi sur l?acc?s a l?information.
Veterans Affairs Canada
Dr'Jim Thompson
Branch: Policy, Communications and Commemoration
Division: Policy
Directorate: Research A
Location: CHARLOTTETOWN HO AC CHARLOTTETOWN -
Mail Drop: DJM 041
Building: Daniel J. MacDonald
Room: 406
Province: Prince Edward Island
Take the time to review the Minimum Standards for the Transport or Transmittal of Designated
or Classified Documents (annex B) the completed form is under the Client Files category.
Do not use the reusable envelopes with the holes.
All envelopes should be securely sealed, and you should have a tracking system to
acknowledge and confirm receipt so that you are immediately aware of packages that may
become delayed/lost in transit.
Review Process
1. Head Of?ce will assign the files to the reviewers
2. Each member of the panel will review 10 files independently.
3. They will record their observations on a form that we will supply and submit the form to
Dr Jim Thompson at Head Of?ce as identified under Safeguard information.
4. Dr Thompson and Kelly Carter will collate the findings into a summary report and will
convene a teleconference of the reviewers to go over the summary ?ndings and discuss
recommendations.
VAC Suicide General File Re view Protocol
Page 6
'1000014
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Reieased under the Access to Information Act!
Divulg?ts) en vertu de ia Lei sur l?acces a l?information.
ANNEX
ATIP Policy Advice
Re: Suicidality File Review
VAC is considering conducting a qualitative, retrospective review of VAC client suicide. cases to identify
learning opportunities to enhance suicide prevention in VAC systems.
To do this review the project authority has requested to identify and consider the following persOnal
information: Biographical information; year of birth, date of death, service information, employment
equity information, gender, medical information, place of death.
VAC's provide that, "Information may be used and disclosed for planning, research, development,
evaluation and/or reporting of programs, policies and services. The use and disclosure are limited to
VAC Areas that re involved in the identified -
The following details outline the expectations of the VAC project team while collecting, using
and disclosing the personal information in relation to this activity, and in developing the'
resulting report.
With the authorization of the collection, use, or disclosure of personal information for a non?
administrative purpose, your team will need to ensure that the personal information relates directly to
an operating program or activity of VAC (Disability Awards, Disability Pensions and Rehabilitation) for'
which it has legal authority; the personal information or data elements being collected, used or
disclosed will be limited to what is eSsential to meet the objectives of this activity; and adequate
reasons for accessing these deceased client's information will be provided in the electronic file and/or
hard copy file, related to the non-administrative purpose for which the personal information will be
collected and used. -
The project authority along with the team members of the Suicidality File Review will ensUre that:
The collection, use or disclosure of personal information for this non-administrative purpose is in
compliance with the Privacy Act, the Privacy Regulations and related privacy policy
requirements of TBS.
The personal information will not be used or disclosed for any other purpose beyond the original
non-administrative purpose for which it was collected. -
The access to personal information will be limited to those individuals who are authorized to
have access and who have a genuine need to know to perform functions or duties related to this
- non-administrative activity. All authorized individuals, with a need to know, are made aware of
their obligations and responsibilities for privacy and confidentiality in relation to the handling of
the personal information. -
- They have adequate security safeguards in place to ensure the confidentiality and security of
personal information that has been collected, used or disclosed for this non?administrative
purpose.
0 The personal information collected, used and disclosed for a non?administrative purpose will be
stripped of all personal identi?ers (de-identified) once the non-administrative activity has been
completed. Your unit will also protect the privacy of individuals, and ensure that the results of its
VAC Suicide General File Review Protocol I Page 7
(000015
Released under the Access to Information Act!
Divulg?is) en vertu de ia Loi sur l?acces a l?information.
non?administrative activity is written and presented as aggregate information, or in such a
manner that the identities of the subject individuals can no longer be determined by any method
that can be? reasonably foreseen.
0 At the earliest reasonable time after completion of the non-administrative activity, remove
personal identifiers from the personal information that has been collected and used. As well, if in
the alternative it is determined that VAC must retain the personal information, it will establish
and apply a retention and disposal schedule to the information, including any information
generated by the non-administrative program or activity.
0 Ensure that the retention period and the final disposition of the information are covered by an
approved records retention and disposal schedule, and will dispose of the personal information
in accordance with its security practices and procedures.
0 The results of this non-administrative activity will not be used to subsequently make any
decisions that would directly affect the individuals to whom the information relates.
The results of this non-administrative activity will not be published in a way that could potentially
identify the individuals to whom the information relates.
My understanding is that you will not be disclosing any personal information outside of VAC. However,
if this were to be considered, you should contact ATIP, as your area will also need to ensure that any
disclosures of personal information to parties outside of VAC, including other federal government
organizations; research institutes, private researches, etc., for non administrative purposes are made in
compliance with Section 8 of the Privacy Act.
The project team will need to advise ATIP of the descriptions of personal information once it has been
used or disclosed for a non-administrative purpose, so that we can ensure that they are reflected in the
appropriate PIB description within Info Source.
If you have any questions or concerns, please feel free to contact me directly. My contactinformation is
below. -
Thanks
Renilda MacRae
Senior Privacy Policy Advisor Conseillere principale en politiques sur la protection des
renseignements personnels
Access to Information and Privacy [Acces a l'information et protection de la vie priv?e
Veterans Affairs Canada Anciens Combattants Canada
PO. Box 7700 7700
Charlottetown PE C1A 8M9 Charlottetown C1A 8M9
Tel. 902-368-4839
Fac T?l?c 902-368-0496
Government of Canada Gouvernement du Canada
VAC Suicide General File Review Protocol Page 8
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911:] [?Jeueg aprorns OVA
6 359d
Minimum Safeguards for the: Transport and Transmittal of Designated and Classified Information and Assets
Reieased under the Access to information Act!
Divulg?{s) en vertu de ia Loi sur i?acc?s a i?information.
Preparation forTransmItIai Moihod of ?l?ransmluai
or Damnation "mung
9.3903110" mm? or Proof of Receipt "1:313 First Class Maggy I Courlor? In Parson
DOUBLE . .
Client Flies on {cider (unwrapped if . - Authorized and securiiy cleared musing
Within and berween Frie Tmnm?ai and .
(Protected or mums as a minimrn. Also an inner using VA Raw. tom VAC 231 3? I locked case.
c) envelope. if appiiubie approved mamnn sea Notes
container) . -
7 - Authorized
on page one -. - A
Dorside Canada on?: cube Wm SINGLE I 7 A I 4? .
Protocin page-me . 3 I If med and security cleared person r:st
?mu? orfaeeorihe documenr . - - a case.
see Notes
a '4 . Authorized
PROTECTED momentum Wm DOUBLE iocired casepage one . . - a? 5? - 9
Oman orface .ofihe dammed Doug-LE I I
on page ore, Armed nod. gram! persm
Outsioe Canada. or. face ofthe as 3 DOUBLE lriqlugeoin ?ocked case?
minimum. sea Notes
an; Authorized and security-cream person using
Wu Canada or face oithe deemed an DOUBLE I u" v? I locked case.
minimum so: Notes
. - . I Ausz and sunny deared'person-using
I on [>890
cal-1mm? Outside Canada me {m of the DOUBLE v? v? 03550.
[ciasslnedi Authorized and security dented person usiog
. moans r" -
\MihrnOarIlda one ?face 9mm DOUBLE 3/ ?f 4? a! 2? locked case.
- - -- soc Notes
page at, m?ng? mm?dznd. andsme erranch using
Outside Canada the.li moon DOUBLE . i . . locked case.
sum ENVELOPE oniy- I mm? "om
(Classi?er!) transmits! siip
Authorized'onriseciriiy {feared persog'rrusino-
Canada DOUBLE included inerweiopev I looked case,
7 see Notes
"Coa?erServIce maroer ofma?mo, trucking: while In mask and record. of delivery.
When appropriate, envelopes shn?rbe marked "To be opened bro: ?For the personal attention or".
Notes; In. use or alockabia camping cos: dispatch use shall be used mm: Dosignaied or Classified iniormailon is- in be Emsporied Within Canada.
in nature an: nun-visible to the general public.
When transpoan Designated (Proiociw No?rtiassi?ad (Protected or Secret) information in a vehicle, employees shall place this information
?00001 7
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ANNEX
Suicide General File Review Questionnaire
Demographic data: Please transcribe the profile information that you received onto the form. No client
identi?ers can be found on the completed form.
Put a check for the correct answer. i
?No? can mean both that the characteristic was documented not present or that there was no indication
in the file whether the characteristic was present.
Age at date of suicide or date of last contact:
Sex: Male 0 Female 0
Category (check one only):
- War Service Veteran
CAF Regular Force Veteran
CAF Reserve Force Veteran
RCMP Veteran
0 Family member (specify) I
Is the client in receipt of VAC Disability Bene?t? 0 Yes No
Was the client in the Rehabilitation Program? 0 Yes 0 No
Where was the client on the suicide pathway (check one)?
Suicidal ideation
Suicidal attempt
0 Completed suicide?(see following question)
For completed suicide:
How did you confirm the manner of death was suicide?
Means of death:
Location of death:
VAC Suicide General File Review Protocol Page 10
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At what stage on the pathway did VAC first engage for suicidality (check only one)?
0 Suicidal ideation
Suicidal?attempt
0 Completed suicide
Duration of contact with the client for suicidality:
0 None 0 Days 0 Weeks I 0 Months 0 Years
I What triggers and influencing factors were operating in hislher life?
Were there any stressful life events 6-12 months prior to the suicide ideation, 0 Yes 0 No
attempt or completed suicide increase of social isolation, separation,
financial dif?culties, physical or mental health problems, workplace problems,
legal difficulties, administrative stressors, unfavorable decision for a
VAC Program or Benefit, etc)?
Based on information available in the file, note signi?cant life stressors:
According to your assessment, categorize the degree of life stress: 0 Low 0 Medium 0 High
Did the client have any diagnosed mental health problems or conditions? 0 Yes - No
Was the client in receipt of a disability award or disability pension
for a medical diagnosis? - 0 Yes No
Did the client have any chronic physical health conditions? 0 Yes No
Did the client have chronic pain?
0 Yes 0 No
Did the client have any addiction issuesWas there suggestion of in?uence of media or social media suicide reporting? 0 Yes 0 No
VAC Suicide General File Review Protocol - - Page 11
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4?
Screening and Assessment
Did the client have a transition interview? 0 Yes 0 Ne
Was the client assessed for Suicidal Ideation? - 0 Yes 0 No
Was the client assessed for Suicide Attempt? . 0 Yes 0 No
Was there follow-up care for suicide ideations or attempts by a VAC staff? 0 Yes 0 No
Was there notice received that the client had been denied or received
unsatisfactory disability benefit for a conditionso, was there follow up to assess coping and suicidality? 0 Yes No
Was an area counsellor client-centered assessment available? 0 Yes 0 No
Was suicidality identified in the AC assessment? - 0 Yes No
Was there a Case Manager involved in the case? A 0 Yes 0 No
Did the client have a case plan? 0 Yes 0 No
Was suicidality identified in the case plancompleted? 0 Yes No
Was suicidality identified in the . 0 Yes No
What was the case complexity: 0 Low 0 Medium 0 High
Was the VAC Suicide Awareness and intervention Protocol applied? 0 Yes No
Was the client screened for substance use disorders? . 0 Yes 0 No
Was there ongoing screening for suicidality? I 0 Yes No
Treatment Interventions
-Was there a referral to or consult with a health care provider? Check all that apply:
0 Emergency medical services (ambulance), police or a hospital emergency department or_
equivalent
IDT
MHO
Clinical Care Manager
Senior District Medical Of?cer or other physician
nurse or social worker
VAC Suicide General File Review Protocol .. Page 12
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Was a safety plan developed with the client such as in the assist model? 0 Yes 0 No
Was there follow-up for suicidality in those with ideatiOn or attempts? 0 Yes 0 No
Did the client have a regular physician? 0 Yes No
7 Was the client being treated for mental health problems? 0 Yes 0 No
Was the client engaged with a or 0 Yes 0 No
Was the client being treated for physical health problems? 0 Yes 0 No
Was the client being treated for chronic pain? 0 Yes 0 No
Was the client being treated for addiction? 0 Yes 0 No
Did the client accept referral and follow up with the health professional? 0 Yes 0 No
Were service barriers present? 0 Yes 0 No
If service barriers were present, did the client receive help negotiating them? 0 Yes No
Was the client referred to or engaged with I 0 Yes 0 No
Was the family engaged as part of the treatment plan? 0 Yes 0 No
Were family services offered? .
0 Yes No
Was client engaged in the interventions? 0 Yes No
VAC Suicide General File Review Protocol Page 13
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What was helpful for the staff involved with the client in identifying that the client was suicidal?
Based on your analysis, what was helpful in reducing the client?s suicide risk or preventing suicide?
Other comments
Thank you for your participation
(revised 2014-0241)
VAC Suicide General File Review Protocol Page 14
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2014 SUICIDALITY FILE REVIEW
(Note to seek approval from Director General, Policy)
DATE July 22, 2014
PURPOSE
To provide results of the 2014 Suicidality File Review and to seek approval for
release. .
SUMMARY.
0 Departmental staff conducted a review of 80 client files in February 2014, with
the purpose of describing clients with suicidality (ideation, attempts and
completed suicides) and to inform suicide prevention at Veterans Affairs
Canada (VAC).
A report entitled ?2014 Suicidality File Review? was finalized in July 2014 (see
Annex A). -
0 Results of a similar suicide case review by the Canadian Armed Forces are
publically available.
This study was conducted jointly by Research and Strategic Policy. The
Research Directorate is seeking approval to release this report internally to
those who need it to further their work.
RECOMMENDATION
0 Release report to inform the Suicide Action Plan and demonstrate ongoing
commitment to suicide prevention.
BACKGROUND
1"
0 Departmental staff conducted a review of 80 client files in February 2014, with
the purpose of describing clients with suicidality and to inform suicide
prevention at Veterans Affairs Canada (VAC). .
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The review had two specific objectives: .
0 Using the VAC Suicide Prevention Conceptual Framework identify
suicidal triggers and influencing factors and determine which suicide
prevention interventions were used; and
0 Identify and communicate opportunities for VAC to enhance suicide
prevention in Veterans and others receiving services from VAC.
0 The file review had two components: a ?front-line? perspective and a ?head
office? perspective.
0' There were a few limitations associated with this work: short development
time frame, incomplete documentation, reliance on CSDN and the use of
qualitative, rather than quantitative, measures due to limitations in the
administrative data base.
In spite of these limitations, the review provides valuable insights into the
nature of VAC clients with suicidality, and VAC suicide prevention activities.
CURRENT STATUS
A report entitled ?2014 Suicidality File Review? was finalized in July 2014 (see
Annex A).
a Service delivery is working with a draft of this report with respect to
considerations for the Suicide Action Plan.
0 The Research. Directorate is seeking approval to release the final report.
0 The key findings show: I
VAC staff are working with Veterans who have the most complex
problems in the health care system. -
0 Very elderly Veterans had distinct and troubling suicidality profiles.
Suicidality is not only influenced by disorders; predisposing
characteristics, chronic physical health problems and
socioeconomic difficulties played prominent roles in influencing
suicidality.
0 Improved suicide prevention practices at VAC since a 2010 file review.
0 Opportunities to further enhance suicide prevention.
0 The work of VAC staff is has a clinical component; reviewers identified
opportunities to enhance infrastructure with respect to suicide
prevention. - .
0 Confirmation that the 2010 VAC Suicide Prevention Framework is valid
and appropriate.
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CONSIDERATIONS
The study was conducted jointly by Research and Strategic Policy,hence
seeking DG Policy comment and advice on approval route.
A draft of this report has already been shared with the Case Management
Support Services Directorate within Service Delivery Branch for comment
and consideration.
Results can increase staff awareness and inform case management practice
and suicide prevention activities at VAC. -
The report provides a measure of how VAC is doing in terms of suicide
prevention and demonstrates improvement.
These findings show that VAC staff who do not have clinical backgrounds are
doing work that could be considered clinical. A
Not making the report available prevents the results from informing
practices in suicide prevention and the development of the
mental health strategy. -
The report of a similar suicide case review by the Canadian Armed Forces is
publically available on the "Surgeon General's Health Research Program?
web page on the Canadian Institute of Military Veteran Health Research
website. There has been no negative impact of this release.
VAC could release this report publically as well to demonstrate ongoing work
to improve suicide prevention practices and inform service providers.
OPTIONS
Do not release report, either internally or externally.
Release internally to inform the Suicide Action Plan and
mental health strategy
Release publically like the CAF suicide case review report.
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RECOMMENDATION
0 Release internally to inform the Suicide Action Plan and
mental health strategy as well as externally to demonstrate ongoing
commitment and knowledge transfer. .
NEXT STEPS
0 Follow DG Po'licy advice with respect to getting this file review report
approved for release.
,0 Release the report.
Director of Research
Annex A-2014 Suicidality File Review
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Suicide General File Review Questionnaire
Demographic data: Please transcribe the profile information that you received onto the form. No
client identifiers can be found on the completed form.
Put a check for thecorrect answer.
"No" can mean both that the characteristic was documented not present or that there was no
indication in the ?le whether the characteristic was present.
Age at date of suicide or date of last contact:
Sex: - Male 0 Female 0
Category (check one only):
0 War Service Veteran
CAF Regular Force Veteran
CAF Reserve Force Veteran
RCMP Veteran
0 Family member (specify) I
Is the client in receipt of VAC Disability Benefit? 0 Yes 0 No
Was the client in the Rehabilitation Program? 0 _Yes No
Where was the client on the suicide pathw'ay (check one)?
0 Suicidal ideation
Suicidal attempt
0 Completed suicide (see following question)
For completed suicide:
How did you confirm the manner of death was suicide?
Means of death:
Location of death:
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PROTECTED
At what stage on the pathway did VAC first engage for suicidality (check only one)?
0 Suicidal ideation
Suicidal attempt
0 Completed suicide
Duration of VAC's contact with the client for suicidality:
0 None 0 Days 0 Weeks 0 Months 0 Years
What triggers and influencing factors were operating in hislher life?
Were there any stressful life events 6-12 months prior to the suicide ideation, 0 Yes No
attempt or completed suicide increase of social isolation, separation,
financial dif?culties, physical or mental health problems, workplace problems, legal
difficulties, administrative stressors, unfavorable decision for a VAC Program or Benefit, etc)?
Based on information available in the file, note signi?cant life stressors:
According to your assessment, categorize the degree of life stress: 0 Low 0 Medium 0 High
Did the client have any diagnosed mental health problems or conditions? 0 Yes No
Was the client in receipt of a disability award or disability pension
for a medical diagnosis? 0 Yes No
Did the client have any chronic physical health conditions? 0 Yes 0 No
Did the client have chronic pain? I ?0 Yes 0 No
Did the client have any addiction issuesWas there suggestion of influence of media or social media suicide reporting? 0 Yes I No
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Screeninq and Assessment
Did the client have a transition interview? Yes No
Was the client assessed for Suicidal Ideation? 0 Yes No
Was the client assessed for Suicide Attempt? 0 Yes 0 No
Was there follow-up care for suicide ideations. or attempts by a VAC staff? 0 Yes 0 No
Was there notice received that the client had been denied or received
unsatisfactory disability benefit for a condition? 0 Yes 0 No
If so, was there follow up to assess coping and suicidalityarea counsellor client-centered assessment available? - 0 Yes 0 No
Was suicidality identified in the AC assessment? 0 Yes 0 No
Was there a Case Manager involved in the case? 0 Yes 0 No
Did the client have a case plan? 0 Yes 0 No
Was suicidality identified in the case plancompleted? 0 Yes 0 No
Was suicidality identified in the 0 Yes 0 No
What was the case complexity: 0 Low 0 Medium 0 High
Was the VAC Suicide Awareness and Intervention Protocol appliedWas the client screened for substance use disorders? 0 Yes 0 No
Was there ongoing screening for suicidality? 0 Yes 0 No
Treatment Interventions
Was there a referral to or consult with a health care provider? Check all that apply:
0 - Emergency medical services (ambulance), police
or a hospital emergency department or equivalent
IDT
MHO
Clinical Care Manager
Senior District Medical Of?cer or other physician
nurse or social worker
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Was a safety plan developed with the client such as in the assist model? 0 Yes 0 No
Was there follow-up for suicidality in those with ideation or attempts? . 0 Yes 0 No
Did the client have a regular physician? - 0 Yes No
Was the client being treated for mental health problems? . 0 Yes 0 No
Was the client engaged with Was the client being treated for physical health problems? 0 Yes 0 No
Was the client being treated for chronic pain? 0 Yes No
was the client being treated for addictionDid the client accept referral and follow up with?the health professional? 0 Yes 0 No
Were Service barriers present? 0 Yes 0 No
If service barriers were present, did the client receive help negotiating them? 0 Yes Or No
Was the client referred to or engaged with 0 Yes. No
Was the family engaged as part of the treatment plan? 0 Yes 0 No
Were family services offered? i 0 Yes No
Was client engaged in the interventionsCanada
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memes
What was helpful for the staff involved with the client in identifying that the client was suicidal?
Based on your analysis, what was helpful in reducing the client's suicide risk or preventing suicide?
Other comments
Thank you for your participation
(revised 2014-02-11)
. Ii!
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VAC Suicide Clinical File Review Questionnaire
File Review
The reviewer will examine VAC administrative files to retrieve the following information about
the client profile, sUicide triggers and influencing factors, and suicide prevention interventions.
"No" means that evidence was not found in the file, however this does not mean that the item
was not present, merely not documented in the VAC file. For example, the item might be well be
documented in service records of other agencies, such as provincial and private health care
providers.
Reviewer:
Date of Review:
Part 1. Client Prefile
Category:
Veteran War Service (WW II or Korean War)
Veteran QAF Regular Force El -
Veteran CEAF Reserve Force
Family or Other type of client, specify
Age at death or [2 st contacti
Sex: Male Female
VAC Region:
Marital status:
Rank at release:
Service Branch: Army Navy Air Force
Length of service
Deployment history:
Homeless yesD no
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Part 2. Where was the client on the suicide pathway?
Check one:
Suicidal ideation El
Suicide attempt El
Completed suicide
At what stage on the pathway did VAC ?rst engage for suicidality?
Suicidal ideation Cl Suicide attempt Completed suicide
For completed suicide:
How did you confirm the manner of death was suicide?
Means of death:
Site of death:
Had the client been known to VAC to be suicidal prior to their suicide? I yes El no El
Duration of VAC's contact with the client for suicidality:
None El Days El Weeks Months Years
Part 3. Suicide Triggers and Influencing Factors
Stress: Were there any stressful life events 6-12 months prior to the suicide ideation, attempt or
completed suicide increase of social isolation, separation, financial dif?culties, physical or
mental health problems, workplace problems, legal dif?culties, administrative stressors,
unfavorable decision for a VAC Program or Bene?t, etc)? Yes No
Based on information available in the file, note significant life stressors:
Degree of life stress burden: low medium 1] I high
Health:
0 Mental health problems yes no [1
0 Physical health problems yes El no
Co?morbidity of either or physical health conditions or co-occurrence of
both a condition and a physical health condition yes no
Addiction or substance misuse yes no
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Emotion regulation, personality and/or cognitive function factors potentially predisposing to
suicidality
Disability: .
0 Restricted role or function in work, family or com
munity
yesEl noEl
yeleI noEl
Needed help with a basic or instrumental activity of daily living yes no El
Social factors: .
0 Marital or family relationship problems
0 Workplace problems
0 Social interaction problem
yes [Appeared unstable in any dimension of health, disability or social situation yes no [1
Evidence of media influence yes no
Evidence of social media influence yes [1 no El
Part 4. Suicide Prevention Interventions
Swoldallty screening and assessment, management
Was the client assessed for Suicidal Ideation?
. Was the client assessed for Suicide Attempt?
Screening] assessment for suicide by service providers other than VAC staff
I
I
VAC response to clients who appeared to be at risk for suic
DescribeWas there a referral to. or consult with a health care provider? Check all that apply:
a hospital emergency department
. . .
Emergency medical serVIces (ambulance), police or
IDT
MHO .
Clinical Care Manager
Senior District Medical Of?cer or other physician
nurse or social worker
Barriers to Care
Was ?client engaged inlinterventions?
. Stigma issues
yes'EI no El
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Had a regular primary care physician yes El no
Evidence of coordinationlcollaboration:
0 Collaboration among health care providers yes El no
or Collaboration among an interdisciplinary mental health team yes no
Issues accessing care, e.g. waiting times or problems with referral yes no
Pharmacotherapy and for Mental Health Problems
Treatment for mental health problems . yes no
Taking medications for mental health conditions yes no
Referred to OSI clinic yes no
In treatment at an OSI clinic yes no El
Seeing a . yes El no
Seeing a or social worker or nurse yes no
Couple or family counselling yes no
Other Treatment
Treatment for physical health conditions yes no
Treatment for chronic pain - - yes no
Assessment and treatment at interdisciplinary pain clinic yes no
Addiction treatment yes El no
Occupational Therapy and/or Physiotherapy assessment and treatment yes no El
Follow-ug Care
Follow up with clients for suicidal ideation or attempts yes no
Contact with family members when VAC concerned about client's suicidality yes no
Follow up with survivors after suicide: - yes no
Social Supports
Degree of VAC Case Manager involvement not only for suicidality
low medium high
Referred to or using a Clinical Care Manager yes i] no Ci
Involved with OSISS yes no
Receiving assistance from CAF Assisting Officer yes no
Receiving social assistance from provincial or municipal sources yes no
VAC Programs and Services
Was the client in receipt of a disability benefit for a mental health condition? yes El no El
Was the client in receipt of a disability benefit for a phySical health condition? yes no
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Was the client in the Rehabilitation Program:
. For a physical health problem yes El no
For a mental health problem yes El no El
1
Receiving VAC Earnings Loss support yes El no
yes El no [1
Determined to be Totally and Permanently lncapacitated (unable to work) yes El no
Multi-aqencv Collaboration
Collaboration specifically for suicide prevention yes El no
Reduction of Access to Lethal Means
Access to lethal means limited by some provider or agency yes no El
I
Svstematic Quality Improvement
VAC staff conducted a? review following death yes no
Part 5. What worked?
1 7 Protected
What was helpful to the staff involved with the client in identifying that the client was suicidal?
Based on your analysis, what was helpful in reducing the client's suicide risk or preventing
suicide?
Thank you for your participation
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wiereeageca
individual Suicidality File. Review
Briefing to the Senior Management Committee by
Service Delivery Branch
June 2015
Canada
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AIM .
To determine whether VAC should conduct formal file
reviews in cases of individual suicidality. -
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BACKGROUND
The report ?Suicide Prevention at Veterans Affairs Canada: Activities and
Recommendations? (August, 2010) recommended that VAC:
Establish a formal, standardized mechaniSm and requirement to record, report and
review VAC client completed suicides; - - A
Assist Area Office management in conducting and reporting reviews of client
suicides to inform VAC suicide prevention activities and support staff.
There was also great-concern over the reported suicides of Veterans in-
the last few years, creating an urgent need to better understand risk
assessment and prevention at VAC.
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Veterans
veteransgma
General File Review I
VAC has completed general suicidality file reviews in 2010
and 2014. Approval to conduct these reviews was obtained
from ATIP. A .
*Data from these reviews is aggregated, the identity of
individual Veterans is protected.
Data from these reviews has provided VAC with significant
information regarding suicide triggers and influencing factors .
as well as the efficacy Of our suicide prevention and.
intervention practices. -
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Fomal Individual FileReview
Advantages:
Provides reassurance and/or feedback to employees
involved regarding their interactions in the case and their
application of the VAC Suicide'Awareness and
Intervention Protocol; - .
- Offers the opportunity 'for learning and improvement
through case-specific quality control and feedback;
- Ensures employees are directed to appropriate supports.
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Veteran's- Aff' Canada
Formal Individual File Revi
Considerations: -
Privacy/Access to Information:
- VAC will need clear guidelines on authority to pro_Ceed with reviews
and who will have access to the review findings.
Consent IConfidentiality:
The consent requirements for the Veteran and their family will need
,to be clear. .
The confidentiality of the Veteran and their family will need to be
assured. -
Access to EXternal Reports:
Given that VAC is not a direct provider of care, it has only limited
information as to the circumstances that led to suicidality. For
example access to family members, coroners report and external
medical and mental health reports. Individual file reviews therefore
can only provide limited learning.
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Formal Individual File Review
Considerations
There are ethical and legal considerations regarding reporting to
I family members;
Professional, ethical and legal considerations f0r employees whose
actions will be reviewed; -
Supporting employees Who may be traumatized or emotionally
impacted by the event being reviewed and ensuring that a safe and
supportive atmosphere is created;
Developing a structured, clear, and supportive process feedback
process for the employees involved.
l+l
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Recommendations
- That VAC continue to periodically perform general suicidality file reviews;
- That the process used for the general 2014 file review be maintained and
that the data obtained from future reviews be used to update our suicide
prevention strategy and suicide prevention action plan.
- That VAC encourage informal individual file reviews at the District level to
. ensfure 1) appropriate documentation; timely support to family and impacted
sta . a -
Continue to inv'eSt in population research on Veterans in order to better
understand the complex issues related to suicidality.
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VAC Suicide PreVention Conceptual Framework
'03 February 2014;
Suicide occurs at the end of highly individual pathways that begin with suicidal ideation I
(thoughts), progress in some to suicide attempts, and end for a small number in death by
suicide. All three stages together are called "suicidality". Suicide is a relatively rare cause of
death, about 12 per 100,000 Canadians per year. In 2009, suicide was the second most
common cause of death in Canadians aged 15-34, the cause of death overall, more common
in men, and most common in Canadians aged 40-59.
Why Does Suicide Occur?
There are multiple factors in suicides that vary in relative importance from person to person.
Typically, there is ongoing stress and a recent stressful life event related to a physical and/or
mental health problem, social problems such as loss of relationship orjob, financial difficulty or
some other difficulty, often in combinations. A condition is commonly present,
particularly depression, often along with a chronic physical health condition and sometimes
substance misuse. Depending on the person's ability to regulate their emotions and their
problem?solving style, the person begins to feel disconnected from and a burden on others, and
eventually loses their fear and pain of dying by suicide. If they have access to a lethal means in
this state, they might attempt suicide. Suicide can be triggered in people at this point when they
hear about another person's suicide, particularly if they identify with the person.
Research has shown that factors which move military personnel and Veterans along suicidal
pathways generally are similar to those in civilians. The 2010 Survey on Transition to Civilian
Life reaffirmed that mental health conditions were strong factors in suicidal ideation, particularly
depression. The study strengthened emerging evidence that physical health conditions and
social factors also play roles in suicidality, and found that deployment was not associated with
suicidal ideation. The study showed that chronic physical health problems affecting quality of life
such as painful musculoskeletal conditions and related activity limitations were more common in
recent CAF Veterans than in the general population. While deployment itself does not appear to
be a risk factor for suicide, a recent study of CAP personnel deployed in support "of the
Afghanistan mission found that the incidence of deployment-related mental health diagnoses
was highest in those deployed to a high threat location. Suicide also occurs in military personnel
and Veterans who have never deployed.
What Helps to Prevent Suicide? .
Although progress has been made in understanding suicide, death by suicide continues to occur
unexpectedly, even when people receive expert care. Suicide is a dif?cult public health problem
for both civilian and military populations. Suicides can be prevented by reducing barriers to
receiving timely, effective care for mental and chronic physical health problems; providing social
support; managing stressors; removing access to lethal means; and appropriate public
discussion about suicides so as to reduce contagion and promote the spread of good
information.
Suicide Prevention Conceptual Framework Page 1
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Conceptual Framework
The file review is based on the VAC Suicide Prevention Framework? The ?gure captures 3 core
concepts:
1. The pathway from ideation to act.
2. Triggers and influencing factors. .x
3. Interventions.
2014 Revision (DRAFT)
.
Pathway; Triggers and Influencing Factors:
interventions:
PhysicaiHealth' Knowiedgeexchange
.th. .. Screening&assessment
- res "iifeiiven't I Sedalsmat?on 6?9 '3 PS Chiatric cr'SIsmtewentlon -
- .. DY d. - Foiicwup carefor smelde
- . .- ers
Addiction attempts . .
- - Overcome barriersto effective
I care
I Pharmacotherapy
Modifiabie (Snicidalj. Sodafzgg?erapy
5y" stern Factors: ideation Modifiable . . ..
1ulsarrit-zt?sto car.e_' I I I individual Factors: Re 83:22::3m and dlsab'hw
ff-?Effective care - Emotion Regulation . .
. .?is?cia! and . and Cognitive Function Restrgiiggsof access to lethai
occupationai -Access to iethai means Media and soda: media
integration ?i imitation 8: contagion
- . I awareness
Muitiagency participation
Review and surveillance
Framework History
0 Initial framework created by a meeting of experts from 15 countries in Salzburg Austria
(Mann et al 2005).
0 Framework modified by the CAF International Expert Panel for serving CAF personnel in
Halifax in 2009 (Zamorski 2010).
0 Framework modified far Veterans and VAC clients by VAC Suicide Prevention Working
Group in 2010 (Thompson et al 2010) based on review of new literature since Mann et al
2005.
Validated by analysis of ideation and attempt data from the 2010 Survey on Transition to
. Civilian Life. .
0 Updated literature search conducted in January 2014 to inform the 2014 update
(Thompson 2014).
1 Thompson JM, Carrese L, Carter K. Conceptual Framework for Suicide Prevention at Veterans Affairs
7 Canada. Veterans Affairs Canada. Research Directorate Technical Report. DRAFT in preparation. 2014.
Suicide Prevention Conceptual Framework Page 2
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19(1)
i VAC Suicidality General File Review
Sui?cide?_ Completed
. Attempt I. ._S"uicide' :3 TOtal
:1 n=1-8 1
5?
PARTI PRQEILE
Age at Last contact
34 or less
35-54
55-64
65+ 73
Age at Death
34 or less
35-54
55-64 1,
65+
Male
Female
Client Type:
Veteran War Service
Veteran CAF Regular Force
Veteran CAF Reserve Force
Family or Other type of client
Is the client in receipt of VAC
Disability Benefit? 18 45
Was the client in the Rehabilitation
Program? 23
At?what stage on the pathway did VAC
?rst engage for suicidality .
Suicidal ideation 17
Suicide attempt 14
Completed suicide 20
Duration of contact with the
client for suicidality:
None
Days
Weeks
Months
Years
Were there any stressful lifeevents 6-
12 months prior to the suicide 10 13 17 40
ideation, attempt or completed suicide
According to your assessment,
categorize the degree of life stress:
Low
Medium
High
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5379(1)
-- Suicidal ;;Suicid__e Completed
lde t' 4 "?rr'Attempt arr--5.suigiuq . T?ta' .
a 31in=18 1.7
D/idthe client have any diagnosed 14 15
mental health problems or conditions?
Disability benefit for a 10 11
medicalx?diagnosis
Did the client have any chronic 17 13
physical health conditions
Did the client have chronic pain 15 12
Did the client have any addiction
issues
Was there suggestion of influence of
media or social media suicide
reporting?
Screening and Assessment
Did the client have a transition
interview?
Was the client assessed for Suicidal a
Ideation?
Was the client assessed for Suicide 7
Attempt?
Was there follow-up care for suicide
ideations or attempts by a VAC staff?
Was there notice received that the
client had been denied or received
unsatisfactory disability benefit for a
condition?
If so, was there follow up to assess
coping and suicidality?
Was an area counsellor client-
centered assessment available?-
Was suicidality identified in the AC
assessment?
Was there a Case Manager involved
in the case?
Did the client have a case plan?
Was suicidality identified in the case
plan?
Was a RRIT completed?
Was suicidality identified in the
What was the case complexity:
Low -
Medium
High
0 Was the VAC Suicide Awareness and
Intervention Protocol applied?
Was the client screened for substance
use disorders?
Was there ongoing screening for
suicidality?
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.Vldeatgion
,i
Suicide.
Attempt .:
in=18
tsmamr;
:123-
f-raal1
j?
Treatment Interventions
Was there a referral to or consult with
a health care provider? Check all that
apply:
Ambulance, police or ED
IDT
MHO
Clinical Care Manager
Senior District Medical Officer or
other physician
nurse or
social worker
Was a safety plan developed with the
client such as in the assist model?
--
I
I
nil
Was there follow-up for suicidality in
those with ideation or attempts?
Did the client have a regular
physician?
Was the client being treated for
mental health problems?
Was the client engaged with a
or
Was the client being treated for
physical health problems?
Was the client being treated for
chronic pain?
Was the client being treated for
addiction?
Did the client accept referral and
follow up with the health professional?
Were service barriers present?
If service barriers were present, did,
the client receive help negotiating
them?
Was the client referred to or engaged
with
Was the family engaged as part of the
treatment plan?
Were family services offered?
Was client engaged in the
interventions?
s.19(1)
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OVERALL SUMMARY
VAC Suicidality Clinical File Review
*Total numbers are provided for columns and rows, but readers are reminded that owing to
large uncertainties in documentation and the way the sample was stratified then resulting
proportions merely illustrate qualitatively and are not quantitatively representative.
Suicidal - Suicide Completed .
Ideation {Atte pit Total:
5 =15t~ .'n5;30*
Client Type
Veteran War Service
Veteran CAF Regular Force
Veteran CAF Reserve Force
Family or Other type of client
Age at Last contact
34 or less
35-54
55-64
65+
Age at Death
34 or less
35-54
55-64
65+
Years between service ending and suicide
2 or less
3-5
6-10
10+
Male
Female
VAC Region
West
Ontario
Quebec
Atlantic
Marital status
Married
Common Law s"
Widowed, Separated, Divorced
Single Never Married
Rank at release;
Officer
NCM
Service Branch
Army
Plavyr
I
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Clinical Review
s.19(1)
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s.19(1)
gsuiCidal Suicide- ._C_ompleted .
geldeation ,Suicide, Total
. tin .n - 7- i'n- 30*
"yea-Air Force 2 .- it-?
-
Length of service
5 years
5-9 years
10-19 years
20-24 years
25 years+
Deployed
Homeless
Part 2. Where was the client on the
suicide pathway?
At'what stage on the pathway did VAC ?rst
engage for suicidality?
Suicidal ideation 7 14
Suicide attempt
Completed suicide
For completed suicide
Means of death
Site of death
Client known to VAC to be suicidal prior to
suicide -
Duration of VA C's contact with the client for
suicidality
None
Days
Weeks
Months
Years
Part 3. Suicide Triggers and Influencing
Factors
Stressful life events 6-12 months prior to the
suicide ideation, attempt or completed 14
suicide -
Degree of life stress burden
Low
26
Medium
High 19
Health
Mental health problems 15 2 28
Physical health problems . 15 29
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s.19(1)
j;Suicide1__COmpleted .- 32'
gmai
Suicidal. .
Ideation Suic'd'
n=15*? n=30*:
Co?morbidity of either or physical
health conditions or co-occurrence of both a 14 25
condition and a physical health
condition
Addiction or substance misuse
Emotion regulation, personality and/or
cognitive function factors potentially
predisposing to suicidality
13
Disability
Restricted role or function in work, family or
community
Needed help with a basic or instrumental
activity of daily living
Social factors
Marital or family relationship problems
Workplace problems
Social interaction problem
Appeared unstable in any dimension of
health, disability or social situation
Evidence of media influence
Evidence of social media influence
Part 4. Suicide Prevention Interventions
Suicidality screening and assessment, crisis
management
Was the client assessed for Suicidal
Idea?on?
Was the client assessed for Suicide Attempt?
Screening] assessment for suicide by service
providers other than VAC staff
VAC responded to clients who appeared to
be at risk of suicide
Was there-a referral to or consult with a
health care provider? Check all that apply
Ambulance, police, ED
IDT
MHO
Clinical Care Manager
Senidr District Medical Of?cer or other
physician
nurse or social
14
10'
worker
Barriers to Care: -
Client engaged in interventions 17
Stigma issues 10
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s.19(1)
. f-Suicidal?g' Suicide; compietea?""i??if .
- Attempt}, Suicide 5' Total
ctr-W - . Vn=8*
?13, Had a regular primary care physician 10 16
- Collaboration among health care providers 11
Collaboration among an interdisciplinary
mental health team
Issues accessing care, e.g. waiting times or
problems with referral
Pharmacotherapy and
Mental Health Problems
Treatment for mental health problems
Taking medications for mentalhealth
conditions KR
Referred to OSI clinic
In treatment at an OSI clini'ci
Seeing a
Seeing a or socialworker or
nurse av
Couple or family counselling
Other Treatment a
Treatment for physical health conditions
Treatment for chronic pain \l 7
Assessment and treatment at ?3
interdisciplinary pain clinic .
Addiction treatment -
Occupational Therapy
assessment and treatment
Follow-up Care
Follow up with clients for Suicidal ideation or
attempts
Contact with family members when VAC
concerned about glient's suicidality
Follow up with survivors after suicide
Social. Supports
Degree of VAC Case Manager involvement
not only for/suicidality
Low
Medium
High
Referred to or using a Clinical Care Manager
l/nVolved with OSISS
t-er/Receiving assistance from CAF Assisting
if?? Officer
Receiving social assistance from provincial
or municipal sources
VAC Programs and Sen/ices
Disability benefit for a mental health condition
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In the Rehabilitation Program
For aphysical health problem
For a mental health problem
Receiving?VAC Earnings Loss support
Received disability pension/award
posthumously A
Totally and Permanently Incapacitated
-. ?n
it Completed-g.-
Ideation Attempt?? Suiciqe; ,Tot?
?ix - ?ns-15* [n
Disability benefit for a physical health 12 -- i? 21
. condition
Access to lethal means limited by some
Mum-agency Cellaboration
Collaboration specifically for suicide
prevention
Reduction of Access?to Lethal Means
provider or agency
**In one case the client vilas recorded as reporting that social media was pretective.
'7 7-
53 tr -
s.19(1)
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1 Veterans Affairs Anciens Combattants
Canada Canada
2014 Suicidality File Review
Jim Thompson MD FCFP, Medical Advisor, Research Directorate
Kelly Carter MSW, National Mental Health Consultant, Strategic Policy Integration
Veterans Affairs Canada
Charlottetown PE Canada
E-mail:
21 July 2014
Citation:
Thompson JM, Carter K. Findings from the 2014 Suicidality File Review. Charlottetown PE:
Research Directorate, Veterans Affairs Canada. Research Directorate Technical Report.
Charlottetown. 26 May 2014. -
Research Directorate Report
I
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VAC Suicidality File Review
Contents
Executive Summary .. 3
Sommaire ex?cutif .i .. 5
Introduction .. 6
Method .. 6
Conceptual Frameworks .L .. 6
File Review Components 6
Conceptual Frameworks .. 7
Sample Identi?cation .. 8
Limitations .. 10
Reliance on CSDN .. 10
Findings: Triggers and Influencing Factors ..- ..10
Life Stressors .. 10
Disorders .. 10
Physical Health .. 1 1
Addictions .. 1 1
Social Situation .. 1 1
Barriers to Effective Care .. 11
Social and Occupational Integration .. 1 1
Factors Predisposing to and Protecting Against Suicidality .. 12
Access to Lethal Means .. 12
Imitation/Contagion .. 12
Findings: Suicide Prevention Interventions ..12
Knowledge Exchange/Gatekeeper Role/Screening, Assessment and Monitoring .. 12
Crisis Intervention .. 13
Overcoming Barriers to Effective Care .. 13
Pharmacotherapy and .. 13
Social Supports .Q .. 13
Follow up Care for Suicidal ldeation and Attempts .. 13
VAC Benefits, Programs and Services .. 14
Muitiagency Collaboration ..14
Restriction of Access to Lethal Means ..14
Media and Social Media Influence ..14
Systematic Quality Improvement . ..14
Recommendations ..14
Appendix 1. Previous VAC and CAF File Reviews ..15
VAC 2010 Suicide Case Review .. 15
CAF 2011-12 Suicide Case Review .. 15
Appendix 2. Findings from the "head office" file review ..17
Appendix 3. Findings from the "front line" file review. ..- ..23
2 I - Suicidality File Review 2014
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Executive Summary
Veterans Affairs Canada (VAC) conducted this file review of 80 clients1 with suicidality (suicidal
ideation, suicide attempts or completed suicide) in February 2014. The purpose was to describe
clients with suicidality and to identify opportunities toenhance suicide prevention at VAC. The
objectives were: i
1. Using the VAC Suicide Prevention Conceptual Framework, identify suicidal triggers and
influencing factors and determine which suicide prevention interventions were used.
2. Identify and communicate opportunities for VAC to enhance suicide prevention for
Veterans and others receiving services from VAC.
Findings
Kev qeneral observations:
0 VAC staff work with Veterans who have the most complex problems in the health care
system.
0 Suicidality is not only influenced by disorders. -
0 Chronic physical health problems played prominent roles in in?uencing suicidality
and were present in the majority, and addiction appeared to play a role in several
cases.
0 Predisposing characteristics and social and economic problems
also played key roles. .
The review confirmed that the 2010 VAC Suicide Prevention Framework is
generally valid and supports the draft 2014 modification.
0 The review demonstrated improVed suicide prevention practices since the 2010 file
review. Reviewers found some "best practice" case examples where it was thought likely
that VAC front line staff were effective in preventing suicides.
-o However the reviewers also identified opportunities to enhance suicide prevention. The
work of VAC staff has a clinical component and the reviewers identified relevant
opportunities to enhance infrastructure within the organization with respect to suicide
prevention: .
The VAC administrative database was designed for administrative purposes not
the clinical function of documenting client progress with respect to their complex
health and disability problems or for tracking suicidality in VAC clients for either
individual client care or population surveillance.
0 Work processes did not seem to facilitate consultation by VAC front line staff with
health professionals, both within VAC and with clients' health care providers
outside VAC.
Suicide prevention is complex and there were opportunities for ongoing
continuing education designed to support this kind of clinical activity.
- Very elderly Veterans had distinct suicidality profiles, including stresses from social
isolation, housing transitions and the presence of multiple chronic physical health
problems and frailty; relatively less documentation of mental health problems; and
relatively less documentation of collaboration among service and health care providers.
Some died by suicide in socially isolatedcircumstances but were not homeless.
1 "Client" means a person with a client ID and participation in VAC programs.
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Sociodemographic profile of the reviewed cases:
There were 24 cases with ideation, 25 with attempts and 31 completed suicides.
Sixteen were women and most were male (63/79).
There were 45 Canadian Armed Forces (CAF) Regular Force Veterans, 12 War Service
(Second World War and Korean War) Veterans, 8 CAF Reserve Force Veterans,
client family
s.19(1)
Health profile:
The majority had chronic physical health conditions (67/80) or mental health conditions
(65/80) or both (25/30). -
21/30 had disability benefits for physical health diagnoses.
About half had disability benefits for a diagnosis.
The majority had significant life stress burdens from a variety of sources (66/80),
including living with physical and mental health problems, disability, addiction/substance
misuse, and social, financial, employment/workplace, legal and housing problems.
In many cases dif?culties with social and occupational integration were noted to be
factors. .
The majority had an unstable health or socioeconomic situation (23/30).
In terms of accessing care:
The reviewers were of the opinion that VAC case management and provision of social
and financial supports appeared to be effective in some cases in preventing progression
in suicidality along with care by health care professionals and other agencies.
A wide variety ofbarriers to care were identified including lack of engagement by clients
with interventions and/or stigma (the most common), lack of a regular primary care
physician (uncommon), and little documentation of collaboration among service
providers. In several cases, suicidal Veterans avoided or resisted engaging with VAC
front line staff and/or health professionals.
Specific to VAC practices:
The reviewers noted significantly more attention among front line staff to asking about
and documenting suicidality in files after the 2010 file review; however in several cases
- there was little or no documented evidence of screening for suicidality.
The reviewers noted increased documentation of suicide prevention interventions
compared to the 2010 review; however there were several cases where reviewers felt
that IDT, RMHO, COM and external health care provider consultations could have been
utilized.
Follow-up care for suicidality frequently might have occurred but was not documented in
the files.
In many cases the business focus rather than clinical focus of the VAC's electronic
documentation tools made it dif?cult for the reviewers to determine whether suicidality
had been assessed, was present, or was addressed.
VAC front line staff including case managers sometimes were very engaged with suicidal
serving CAF personnel prior to release, for example those living remote from a CAF
base. 7
4
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- In no case was it documented that a formal review was conducted after suicide in
Veteran clients who had been released from service.
Recommendations
1. It is recommended that the findings inform an update to the 2010 Suicide Prevention and
Intervention Action Plan.
2. A single template should be developed to conduct future suicidality reviews, rather than .
the two different templates used in this review.
File Review Method
To ensure comprehensiveness and consistency with the evidence base on suicide prevention,
the file review questionnaires were based on the draft 2014 revision of the 2010 VAC Suicide
Prevention Framework and on the Veteran?s Well-Being Conceptual Framework. The file
reviews were conducted by 10 reviewers: a physician, a two social workers, case
managers, mental health officers and an addiction specialist to ensure both the "head of?ce" (30
cases) and "front line" perspectives (50 cases). Owing to limitations in the VAC administrative
database, which was designed to administer VAC's business not conduct surveillance of health
conditions, cases were identified by searching the first 102 characters of variables in the
database for the partial word "suicid". Screeners then identified 80 cases to represent male and
female Second World War, CAF Regular Force and CAF Reserve Force Veterans of all ages
and at all stages of the suicidality pathway (ideation, attempts and completed suicides). Serving
personnel were excluded. Reviewers used CSDN documentation to fill out questionnaires which
were anonymously summarized.
Interpretation Guidance
- Owing to limitations in the VAC administrative database and the sampling method, the
suicidality findings yield valuable qualitative insights to suicidality in VAC clients but
cannot be used to derive estimates of numbers of clients with ideation, attempts or
completed suicide. We oversampled key subgroups that would be under-represented in
a random sample Reserve Force Veterans, women and all four age groups).
0 Even if every file or a statistically Signi?cant subsample was hand-searched, it would not
be possible to identify all clients who had suicidality because VAC's files are not clinical
records like those kept by health professionals and health care facilities, and VAC only
learns of client suicides as required for business purposes.
0 Since clients receive direct care for suicidality from health professionals outside VAC in
the provincial and private health care systems, the VAC database does not provide a
complete picture of factors associated with suicide, whether clients were screened for
suicidality by health care providers, or the interventions employed by outside health care
providers. Clients might have experienced triggers and influencing factors or received
suicide prevention interventions that were not documented in the ?les available to the
reviewers, or were not easy for the reviewers to find. i - -
Sommaire ex?cutif
5 I . Suicidality File Review 2014
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?1
Introduction
Suicide is an important public health problem in civilian and military populations. Suicides are
statistically rare and individual pathways to suicide are highly variable. The research literature
on suicide prevention is rapidly evolving and continues to mature. For these reasons, reviews of
Veterans with suicidality who are participating in VAC programs are necessary to improve both
the understanding of suicidality in Veterans and suicide prevention practices and inform
suicide prevention activities.
VAC conducted this ?le review of 80 clients2 with suicidality (meaning suicidal ideation, suicide
attempts or completed suicide) in February 2014. The purpose was to describe clients with
suicidality and to identify opportunities to enhance suicide prevention at VAC. The objectives
were (1) Using the VAC Suicide Prevention Conceptual Framework, identify suicidal triggers
and influencing factors and determine which suicide prevention interventions were used, and (2)
Identify and communicate opportunities for VAC to enhance suicide prevention in Veterans and
others receiving services from VAC. The task began in the last week of January and initial
findings were required during mid-February.
Method
Conceptual Frameworks-
The review was based on the draft 2014 revision of the updated 2010 VAC Suicide Prevention
Framework. The framework identifies factors that trigger suicidality and in?uence people on
suicidal pathways on the one hand, and evidence-based suicide prevention interventions on the
other.
File Review Components
The file review had two components, each using a somewhat different questionnaire to collect
data based on the two different perspectives:
1. Front line perspective. The "front line" component was a review of 50 files that was
undertaken from the perspective of front line staff and mental health consultants who
work directly with or in support of clients. The purpose was to describe clients with
suicidality and to identify opportunities to enhance suicide prevention at VAC from the
perspective of front-line staff delivering service one-to-one. There were 6 reviewers
including case managers, mental health of?cers and an addiction specialist.
2. Head office perspective. The "head office" component was a review of 30 ?les that was
undertaken from a clinical, policy and programming perSpective. The purpose was to
describe clients with suicidality and to identify opportunities to enhance suicide
prevention at VAC from the perspective of program and policy. There were 4 reviewers
including a physician, a and two social workers.
2 "Client" means a person with a client ID and participation in VAC programs.
6 I . Suicidality File Review 2014
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Conceptual Frameworks
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Each component of the file review was consistent with the ecological and
nature of VAC Suicide Prevention Framework.
VAC suicide Prevention ,Fra mework 2014 Revision)
Pathway, Triggers and In?uences:
1 Physical Health -
Mood'endot?er
_-Stre_ssfui .- . . - . . -r
Addiction .
?Lif?eEvent - - - -- -- . - -r
Disorders
Sociai Situa (ion- - 7
1
FBar?riers :to- care I silica-a];
.i'deation?. .
f?EffectNe'care . . - - -
--50ciai_and. . Cognitivepr'edispositicin
occupational -Access to lethal means
T. integratin
Evidericersqseq'
?Knc?w?ll?dge
role
Screening &.assessmem
Crisis intervention
Ottercome barriers. to
effective care
'Phamaco'therapy 8r
Social supports
FoiiQWUp care fors'uic'ide?
attempts-
Benefits, Progra ms,
Services
Mu'ltiagencv Participation
Restriction of-access to
.i?thai means
'elVledia social media,
Review-end surveillance,
The design of the review was also based on the VAC Veteran Well-Being Conceptual
Framework. Suicidality is much less commonin those with good well-being. Well-being is
determined by the core concepts of determinants Of health and well-being, health status,
disability experience, recovery experience, and roles of the Veteran and his/her family, roles of
public and private sector agencies and communities, all operating over the life course.
mmwm.x
?c'rivity nndi?pm?cipatiaii
Limitation
Lint?ei'ria?igad?aptlvecoptng
??v?b?n?tggit -
veteran's Wen-Being
Health
. Conditions 8
Impairments
Rolesioi Public -
Sector, Private sector
and Community
Edutatiim -
Gender -
Culture
Determinants of Health," - -
Disability and Well-Being
ihcome &sociaistatus'
Smiai=su_pgortnehvorks . .f
Healtiia?ehabi?taticnwrites
Emplayntent &wOrkin3conditlons
I Soc'i?i?hvironments& Recognition.
Physical ?ndironments' .: -
Personaineaith practices
coping A
Healthy childhood dev
elopment-
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Sample Identification.
.The VAC administrative database does not cdntain a suicidality indicator, so we had to use
indirect methods to find cases for the ?le reviews.
The following method was used to identify the file review samples from both those who had
disability benefits for diagnoses and those who did not. The CSDN records searched
for occurrences of the word stub "suicid" using automated computer'software from 20 January
2000 to 10 January 2014 (13 years). Owing to software limitations, only the first 102 characters
of certain ?elds within client records could be searched. This search identi?ed 1,062 unique
cases of which 56% had a indicator", meaning that they had a disability award or
pension for a medical diagnosis. The remainder would have had a disability award or
pension for a physical health condition. Some of them also would have had mental and physical
health conditions for which they did not have disability benefits. Among those for whom it could
be determined they had died of suicide, their dates of death ranged from 1961 to 20134.
From this sample frame we selected client cases to ensure representation from a variety of
client characteristics (Table 1), which means the sample was not random. In the initial screening
stage we tried to identify an equal number of cases of suicidal ideation, attempts and completed
suicides.
We attempted to oversample both CAF Veterans and completed suicides since these were the .
client subpopulations of primary interest. It proved quite dif?cult to identify suicide cases owing
to limitations of the administrative database. Suicides by still-serving personnel were not
included since these cases would be reviewed by CAF. Some of these cases were looked at to
get a general sense of VAC's involvement.
This was a qualitative study, not quantitative, owing to limitations in the VAC administrative
database and uncertainty in documentation. Low numbers in the tables therefore do not
necessarily mean that the characteristic was not observed. were searched over the 13-
year period ending 10 January 2014 and dates of death by suicide ranged from 1961 to 2013
(52 years).
3 There were 26,525 clients in CSDN with a indicator". This includes all client types with client le
including War Service, CAF Service, RCMP, Survivors, Dependants, Merchant Marine, etc. Dates of
death from all causes were present for 1,475 in the past 4 years. This included all clients, including
RCMP. Of those deaths, 502 were CAF clients, serving and nonserving, Regular and Reserve Forces.
Only 15 of those had one of 4 Medical Diagnosis Codes indicating suicide, however all these files would
have to be hand?searched for evidence of suicidality. Several of these cases were in the ?le review.
4 As of January 14, 2014, there were 139 records and 97 unique people in CSDN where suicide death
was identified using 4 medical diagnosis codes attributable to suicide. The dates of death ranged from
1961 to 2013 (52 years). Their service was 20 War Service (WWII or Korea), 57 CAF and 20 RCMPwas determined that the suicide was related to service. Of those, eight were related to
Afghanistan service and all had a condition of which four were for PTSD.
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- s.19(1)
Table 1. Profiles of VAC clients with suicidalityHead 2 Front?: .. -.:
ir- - - Office Line Review Review :7Tota't
. i: "=30 - [1:505 n= 30
Suicide pathway at time of review
Suicidal ideation . 15
Suicide attempt
Completed suicide
Client type*
War Service Veteran (WW II and Korean War)
CAF Regular Force Veteran
CAF Reserve Force Veteran
Family members of military Veterans
Gender?
Male 63
Female 16
Age*
35
35-54
55-65
65+
Disability Benefit Entitlement
medical diagnosis 17 24 . 33
Physical health medical diagnosis 21 -- (21/30)
Health Status
Mental health problem 65
Physical health problem 67
Both a physical and a mental health problem (25/30)
Addiction
Life Stress
Stressful life events/circumstances
Degree of life stress burden
66
Low
Medium 10
High 13
Disability
Restricted in work, family or community 22 -- (22I30)
Needed help with activity of daily living 21 -- (21130)
Unstable health or social situation 23 -- (23130) .
*Samples sizes do not sum to the total reviewed owing to incomplete documentation.
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Limitations
Short Development Time Frame
The design of the file review including sample selection, design of data abstraction tools and
reviewer preparation was compressed to less than two work-weeks.
Reliance on CSDN
All the front line file reviewers used only CSDN to answer the questionnaires owing to the length
of time that would have been required to obtain and ship paper files. Head office and regional
paper files were used only by the two file reviewers at Head Of?ce for the same reason.
Qualitative not Quantitative
The findings can only be used to qualitatively understand suicidality in VAC clients. The sample
is not statistically representative owing to limitations in the VAC administrative database. Since
VAC only learns of client suicidality as required for business purposes, sampling was
opportunistic not systematic. The numerator (numbers of clients with confirmed suicidality) is
unknowable owing to the nature of the VAC administrative database. Even if every ?le was
- hand-searched, it would not be possible to identify all clients who had suicidality. Clients
probably had triggers, in?uencing factors or suicide prevention interventions that were not
documented or easy to find.
Findings: Triggers and Influencing Factors
Life Stressors .
The reviewers found evidence of significant stress burdens from a variety of stressors. Stresses
related to physical or mental health conditions or addiction were the most common, as were
social difficulties, particularly intimate and family relationships. Other stressors in the order in
which they were documented included financial and legal dif?culties; dealing with and
VAC forms and administrative processes; problems with housing and, especially for geriatric
clients, housing transitions; employment and workplace difficulties; disability; difficulties
accessing care; and dealing with deaths in colleagues.
Unlike the 2010 review, this review included very old Second World War and Korean War
Veterans with suicidality. The reviewers were struck by the different patterns in these elderly
Veterans: social isolation, housing transitions, presence of multiple chronic physical health .
problems and frailty, relatively less documentation of mental health problems, and relatively less
documentation of collaboration among service and health care providers.
Disorders
Nearly all cases had mental health problems (documented in 28/30 cases in the head of?ce
review and 37/50 in the front line review); and about half (17/30) had disability benefits for a
diagnosis. Depression and PTSD were the most common. It is well known that
suicidality is often associated with disorders.
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Physical Health
Nearly all cases had physical health problems (documented in 29/30 and 38/50), and 21/30 had
disability benefits for physical health diagnoses. Although painful conditions, particularly
musculoskeletal, were most commonly mentioned, there were a wide variety of disabling
disorders involving different organ systems. Comorbidity of both and physical health
conditions was very common, documented in 25/30 cases. Veterans come to VAC with chronic
health problems, most commonly physical health conditions, so it is not surprising that the
majority of these Veterans with suicidality had physical health problems. Physical health
. conditions can be comorbid with disorders for three reasons: the
condition was triggered or caused by living with a chronic physical health condition, or vice-
versa, or the two simply occur in the same person without any significant causal relationship.
Regardless of the mechanism, living with the co?occurrence of mental and physical health
- conditions is particularly stressful for many people. Problems with cognition were noted in
several cases, particularly the elderly.
Addictions
Addiction or substance misuse problems were documented in 6/30 and 12/50 cases and might
have occurred in more. -
Social Situation
Difficulties with social circumstances were common, as were problems with family and intimate
social interactions.
Barriers to Effective Care
Barriers to care were noted in several cases, including difficulties finding a physician to
complete forms and loss of regular physicians owing to moves. In several cases the reviewers
noted that clients were reluctant to disclose their mental health issues to staff or engage with
treatment. The reviewers found little documentation of communication and collaboration with
clients? primary care physicians.
Barriers to care were detected less often in more recent cases than earlier cases. It is unclear
whether thisreflects better access to care or lack of documentation of barriers. Effectiveness of
care was beyond the scope of this review and would be hard to detect in VAC files because
health care and rehabilitation is delivered outside VAC. The reviewers noted several cases of
what appeared to be effective case management, in that clients seemed to feel supported and
appreciative and were directed to appropriate care. While the reviewers were not able to
objectiVely determine whether this case management close support translated into effective
suicide prevention, they subjectively [felt this was likely in some cases. -
Social and Occupational Integration
Difficulties with social and occupatiOnal integration were noted to be factors in many cases.
These difficulties included family and marital problems, social interaction problems, workplace
discrimination for mental health problems, and social isolation.
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Factors Predisposing to and Protecting Against Suicidality
factors that predispose to suicidality (other than disorders) were
identi?ed in 23/30 cases. This included problems with emotion regulation, personality factors,
and cognitive problems affecting problem-solving. Although cognitive problems were noted in all
age groups, they were prominent in several very elderly Veterans. On the other hand, in at least
a few cases the client's own resources were noted to be factors likely keeping
them from progressing along suicidal pathways. -
Access to Lethal Means - 5-19(1)
Most documented suicides pccurred in Veterans' homes. Documented means of suicide was
not available in many cases but those found included:
Imitation/Contagion
Comments about media and social media influences were infrequently found in the files. One
client reported that a social media group was helpful for them. Some of the front line revieWers
said that they have seen cases outside the review where clients were adversely affected by
media activity related to the highly publicized suicides in CAF personnel and Veterans that
occurred during November 2013-February 2014.
Findings: suicide Prevention Interventions
Knowledge Exchange/Gatekeeper RoleIScreening, Assessment and Monitoring
The reviewers noted significantly more suicidality documentation by front line?staff in the period
following the 2010 ?le review and action plan. This observation suggests that the actions taken
by VAC since 2010 have improved skills and con?dence among front line staff in dealing with
suicidality. The reviewers also noted several cases where case managers' "best practice"
actions might have led to improvements in clients' well-being through brokering services and so
contributed to suicide prevention. On the other hand, the reviewers noted quite a few
opportunities to identify suicidality and take appropriate actions. Although there were some
examples of good communication and collaboration with clients' health care providers, there
were few instances of communication and collaboration with clients' primary care physicians.
Active screening made VAC staff aware of suicidality in several cases. There were a few "best
practice" examples among the cases reviewed. On the other hand, the reviewers noted a
number of what appeared to be missed opportunities to either screen for suicidality or to? monitor
cases where someone else had identi?ed suicidality previously.
The reviewers noted that client ?le documentation tools are not well suited to the "clinical"
process of identifying passing on awareness of client's health and social problem lists including
prior suicidality. The tools were developed more for administrative "business" purposes, so
clinical information was scattered and often difficult to find even when the reviewers were
looking for it.
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Crisis Intervention
The reviewers noted several instances where NCCN passed calls from potentially suicidal
clients to front line staff. This ?nding seemed to signal a change from the 2010 review, when the
practice seemed to be less common. There were cases where front line staff referred potentially
suicidal clients to emergency health services or the client's own health care providers, however
it was not clear in many cases how the referral occurred and what information was transmitted.
Dealing with suicidal clients can be quite stressful for staff, and assessing suicidality requires
considerable clinical skill. There were few cases where there was evidence that front line staff
consulted clinical care managers, mental health of?cers and medical of?cers.
Overcoming Barriers to Effective Care
A wide variety of barriers to care were identified in less than half the cases, including lack of
client engagement with interventions and/or stigma (the most common), lack of a regular
primary care physician, and little evidence of collaboration among service providers. Waiting
times or problems with referrals were rarely documented in the CSDN records. In several of the
suicide cases, VAC was not aware of suicidality until after the death and very little information
was available in the files to assess reasons, including barriers to care. In many cases, front line
staff were brokering and VAC was paying for services to address factors that trigger and_
influence suicidality. There was little information about effectiveness of care in the record, in part
- owing to the fact that health care is provided in provincial and private health services Settings.
One barrier to care noted by several reviewers was missed opportunities to recognize prior
suicidality in clients and arrange followup monitoring. This barrier was thought in part to be due
to the business rather than clinical focus of VAC's recording systems. in health care settings
different systems are used for recording problem lists, past history and progress notes to ensure
that subsequent service providers are aware of what has happened in the past (continuity).
Pharmacotherapy and
The reviewed clients were usually under the care of health professionals providing
pharmacotherapy and for mental health conditions, and treatment for physical
health conditions. Since this occurred in provincial and private health care settings outside VAC,
there was little information in the files about the nature and effectiveness of this treatment.
Social Supports
VAC case management and provision of social support from municipal and provincial agencies
appeared to be effective at supporting suicidal Veterans. However, VAC case management was
not always consistently applied, and referral to clinical care managers and mental health of?cers
was not often noted by the reviewers. Care-giver fatigue was identified in some cases,
particularly for care-givers who themselves were dealing with physical or mental health issues.
Peer referral (OSISS) was infrequently documented and reasons for that were unclear.
Follow up Care for Suicidal ldeation and Attempts
Followup care for suicidality was not frequently clearly documented in the ?les, in part owing to
the business rather than clinical focus of the documentation tools. There was evidence of "best
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practice" attempts to followup suicidality in some cases. However, in several cases the
reviewers found documentation of suicidality in the past and could not see where that was
followed up in later months and years. In several cases, VAC staff only became aware of prior
suicidality opportunistically when informed by the client themselves, by family, or by the client's
health. care provider.
VAC Benefits, Programs and Services
The reviewers noted that in several cases case managers brokered a wide variety of resources
for clients, addressing multiple determinants of health and well-being. In at least a couple of
cases, however, this ability to keep suggesting new approaches might have hindered clients
from becoming adapted to their chronic conditions and living well within them, which possibly
could have contributed to ongoing instability and stress. In one case a Mental Health Of?cer
was able to intervene in this type of situation.
The reviewers noted cases where dealing with VAC, DND and CAF administration had
contributed signi?cantly to life stress, at least in the client's perception.
Multiaqencv Collaboration
The reviewers found evidence that, as expected, other agencies were engaged with well-being
support in several of the clients, for example health care providers, municipal social workers and
other departments and various government levels. There was little systematic documented
engagement with these agencies and providers except as related to VAC business;
Restriction of Access to Lethal Means
In a few cases, VAC staff documented interventions by themselves or others to limit access to
firearms. Although not statistically valid, the numbersindicate that non-?rearm means such as
hanging were more common than firearms in these Veterans. It is difficult to prevent suicides
3 from hanging, which was the most common means, and from drowning.
Media and Social Media Influence
The file review did not identify any interventions with respect to adverse media and social media
influence on Veterans. Intervention can occur at two levels: when caring for an individual
warning them about being in?uenced or ensuring they receive professional counseling about
this) and at the macroscopic public health level by informing well-meaning persons to be careful
about how they report and discuss Veteran suicides.
Systematic Quality Improvement
In no case was it documented that a formal review was conducted after suicide in Veteran
clients after release from service.
Recommendations
1. It is recommended that the findings inform an update to the 2010 Suicide Prevention and
Intervention Action Plan.
2. A single template should be developed to conduct future suicidality reviews, rather than
14 I Suicidality File Review 2014
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Appendix 1. Previous VAC and?CAF File Reviews
the two different templates used in this review.
VAC 2010 Suicide Case Review
in 2010, VAC reviewed 12 Veteran suicides from 2007-2009 (not statistically representative and
cannot rely on documentation to conclude characteristics not present). Key findings:
disorders 12l12.
Physical health conditions 12/12
0 Pain affected functioning
Disability in activities of daily living
Multiple life stressors present in 12l12:
0 Living with mental and physical health issues 12l12.
0 Significant
Significant__maritallfamily
Financia 2.
0 Housing I12.
0
Social/occupational integration:
- Unemployed
Feelings of isolation/exclusion: 11/12.
0 Feeling useless/burdensome 10/12.
0 Hopelessness 10/12.
Location of suicide mostly at home.
On days with contact with VAC none.
s.19(1)
The findings informed recommendations that formed the basis Of the 2010 VAC suicide
prevention action plan.
CAF 2011-12 Suicide Case Review'
CAF reported on the first 38 suicides during 2011-12 that underwent their new technical review
process (Collins et al. 2013). Key ?ndings:
Documented history of mental illness: 47%.
Significant precipitating factors:
0 Relationship failure: 45%.
0 Career issues: 21%.
0 Financial problems: 16%.
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0 Chronic physical health problems: 13%.
. 0 Legal or disciplinary: 11%.
0 Operational deployment history: 63%.
0 Deployment in support of:
I Afghanistan mission: 50%.
- Former Yugoslavia mission: 21%.
0 (There was no statistically signi?cant association between operational
deployment and suicide.)
The reviewers made recommendations for enhancing suicide prevention for serving personnel.
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Appendix 2. Findings from the "head office" file review.
Total numbers are provided for columns and rows, but readers are reminded that owing to large
uncertainties in documentation and the way the sample was stratified then resulting proportions
merely illustrate qualitatively and are not quantitatively representative.
Table 1a. Free text answers.
s.19(1)
g} ESUiijaJ
ldeation i Atteth
a 15* -
Sljiicidie
Completed . .
Suicide aj g?vTotal
_n=3o*i
I Client Type
Veteran War Service
Veteran CAF Regular Force
Veteran CAF Reserve Force
Family or Other type of client
Age at Last contact
34 or less
35-54
55-64
65+
Age at Death
34 or less
35-54
55-64
65+
Years between service ending and suicid
2 or less -
3-5
6-10
10+
Male
Female
VAC Region
West
Ontario
Quebec
Atlantic
Marital status
Married
Common Law
Widowed, Separated, Divorced
Single Never Married
Rank at release
Of?cer
NCM
Service Branch
Army
Navy
- Air Force
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s.19(1)
{Suicidal Suicide .Completed
ideation Attempt 3
=n
Toe.?
Length of service
5 years
5-9 years
10-19 years
20-24 years
25 years+
Deployed
Homeless
Part 2. Where was the client on the
suicide pathway?
At what stage on the pathway did VAC ?rst
engage for suicidality?
Suicidal ideation
Suicide attempt
Completed suicide
For completed suicide
Means of death
Site of death
Client known to VAC to be suicidal prior to
suicide .
Duration of VA C?s contact with the client for
suicidality
None
Days
Weeks
Months
Years
Part 3. Suicide Triggers and Influencing
Factors
Stressful life events 6-12 months prior to the
suicide ideation", attempt or cOmpleted
suicide
Degree of life stress burden
Low
Medium
High
Health
Mental health problems
Physical health problems
Co-morbidity of either or physical
health conditions or co?occurrence of both a
condition and a physical health
condition
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s.19(1)
-
5"_ldeatipnl. Attempt [Suicide Total:
- n; 1"1
Addiction or substance misuse
Emotion regulation, personality and/or
cognitive function factors potentially 13 23
predisposing to suicidality -
Disability
Restricted role or function in work, family or 12 22
community .
Needed help with a basic or instrumental 2 21
activity of daily living
Social factors
Marital or family relationship problems 10
Workplace problems -.
Social interaction problem 13
Appeared unstable in any dimension of 12 23
health, disability or social situation
Evidence of media influence
Evidence of social media influence
Part 4. Suicide Prevention Interventions
Suicidality screening and assessment, crisis
management
Was the client assessed for Suicidal
. 11
Ideahon? .
Was the client assessed for Suicide Attempt?
Screening! assessment for suicide by service
providers other than VAC staff
VAC responded to clients who appeared to
be at risk of suicide
14
Was there a referral to or consult with a
health care provider? Check all that apply
Ambulance, police, ED
IDT
MHO
Clinical Care Manager
Senior District Medical Of?cer or other
physician
nurse or social
worker
Barriers to Care
Client engaged in interventions
Stigma issues
Had a regular'primary care physician
Collaboration among health care providers
Collaboration among an interdisciplinary
mental health team
issues accessing care, e.g. waiting times or
problems with referral
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549(1)
?gSuicidalf. Suicide Completed 5;
?il?deationi Attempt 7 . Suicide. .- Total
. 1 pin .
Pharmacotherap and for
Mental Health Problems
Treatment for mental health problems 24
Taking medications for mental health 18
conditions
Referred to OSI clinic 11
In treatment at an OSI clinic
Seeing a
Seeing a or social worker or,
nurse
Couple or family counselling
Other Treatment
Treatment for physical health conditions
Treatment for chronic pain
Assessment and treatment at
interdisciplinary pain clinic
Addiction treatment
Occupational Therapy and/or Physiotherapy
assessment and treatment
10
Follow-up Care
Follow up with clients for suicidal ideation or
attempts
Contact with family members when VAC
concerned about client?s suicidality
Follow up with survivors after suicide
Social Supports
Degree of VAC Case Manager involvement
not only for suicidality
Low
Medium
High
Referred to or using a Clinical Care Manager
Involved with OSISS
Receiving assistance from CAF Assisting
Of?cer
Receiving social assistance from provincial
or municipal sources -
VAC Programs and Services
i Disability benefit for a mental health condition
Disability benefit for a physical health
condition
In the Rehabilitation Program
For a physical health problem .
For a mental health problem
Receiving VAC Earnings Loss support
Received disability pension/award
posthumously
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s.19(1)
Totally and Permanently lncapacitated
Suicidal
ldeation
-7 'n 15* -
Suicide
Mum-agency Collaboration I
Collaboration specifically for suicide
prevention
Reduction of Access to Lethal Means
Access to lethal means limited by some
provider or agency
one case the client was recorded as reporting that social media was protective.
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s.19(1)
Table 1b. Free text answers.
imagine "3115f:
. a vNumberof?.
- - - Cases'Where.
DocLImented -
Evidence that the manner of death was suicid
I
Means of Suicide
Location of suicide
Triggers and in?uencing factors (for ideations, attempts and suicides combined)
VAC response to suicidality (for ideations, attempts and suicides combined)
Administrative documentation client note)
Verbal report from family or similar
Death certificate or equivalent
Firearm
Hanging
Home
Mental health
Physical health
Social problems
Housing
Financial
Administrative problem with DND, CAF, VAC
Disability
Access to physicians for care or forms
Suicidality in relatives or friends
Employment/workplace
Legal problems
Addiction/substance misuse
Active case management including home visits
More benefits and services
Referral to clinicians
Referral to VAC health professional, IDT
Regular follow-ups
Safety plan established
Screening
Actions that appeared to help identify suicidality (for ideations, attempts and suicides combined)
Actions that appeared to work to decrease suicidality (for ideations, attempts
and suicides combined)
Awareness of findings by health care providers 15
Screening by VAC staff
VAC monitoring and follow-up
Client self-disclosure
Family involvement
Multidisciplinary collaboration
Active VAC case management
Family member's actions
VAC followup and monitoring
Collaboration/communication with health care providers
Hospitalization
Financial benefits
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s.19(1)
Appendix 3. Findings from the "front. line" file review.
Total numbers are provided for columns and rows, but readers are reminded that owing to large
uncertainties in documentation and the way 'the sample was stratified then resulting proportions
merely illustrate qualitatively and are not quantitatively representative.
Table 2a. Yes/No answers.
7.39;} Suicide
23 7
PART I PROFILE
Age at Last contact
34 or less
35-54
55-64
65+
Age at Death
34. or less
35?54
55?64
65+
Male
Female
Client Type:
Veteran War Service
Veteran CAF Regular Force
Veteran CAF Reserve Force
Family or Other type of client
Is the client in receipt of VAC
Disability Benefit?
Was the client in the Rehabilitation
Program?
'At what stage on the pathway did VAC
?rst engage for suicidality
Suicidal ideation
Suicide attempt
Completed suicide
17
14
20
Duration of VA C?s contact with the
client for suicidality:
None
Days
Weeks
Months
Years
17
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s.19(1)
Suicid'e_ Completed
Ideatign' i Attempt i' ?Suicide Total-f
in n=18' an=5oi~?
Were there any stressful life events 6- -
12 months prior to the suicide 10 13 17 . 4O 7
ideation, attempt or completed suicide 4
According to your assessment,
categorize the degree of life stress:
Low
Medium
High
Did the client have any diagnosed
mental health problems or conditions?
Disability benefit for a
medical diagnosis -
Did the client have any chronic
physical health conditions
Did the client have chronic pain
Did the client have any addiction
issues
Was there suggestion of influence of
media or social media suicide
reporting?
Screening and Assessment
Did the client have a transition
interview?
Was the client assessed for Suicidal
Idea?on?
Was the client assessed for Suicide
Attempt?
Was there follow-up care for suicide
ideations or attempts by a VAC staff?
Was there notice received that the
client had been denied or received
unsatisfactory disability bene?t for a
condition?
If so,_ was there follow up to assess
coping and suicidaiity?
Was an area counsellor client-
centered assessment available?
Was suicidality identified in the AC
assessment?
Was there a Case Manager involved
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s.19(1)
Suicidal 1 . Suicide 3 Completed a.
ideation"? . Attempt Suicide.- - _..7Total
Did the client have a case plan? i 31
Was suicidality identified in the case 14
plan?
Was a RRIT completed? 17
Was suicidality identified in the
What was the case complexity:
Low
Medium
High
Was the VAC Suicide Awareness and
Intervention Protocol applied?
Was the client screened for substance
use disorders?
Was there ongoing screening for
suicidality?
15
13
Treatment Interventions
Was there a referral to or consult with
a health care provider? Check all that
apply:
Ambulance, police or ED
- IDT -
MHO
Clinical Care Manager
Senior District Medical Officer or
other physician .
nurse or
social worker
11
16
26
Was a safety plan developed with the
client such as in the assist model?
Was there follow-up for suicidality in
those with ideation or attempts?
Did the client have a regular
. . 18 .
Was the client being treated for 14
mental health problems?
Was the client engaged with a 12
or
Was the client being treated for 16
physical health problems?
Was the client being treated for 12
chronic pain?
Was the client being treated for
addiction?
Did the client accept referral and
follow up with the health professional?
Were service barriers present25
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s.19(1)
Suicidal? 'Suicide'fj Completed 7
Attempt a Suicide Total
n'=18 n=23 ?rm-50
If service barriers were present, did
the client receive help negotiating
them?
Was the client referred to or engaged
with
Was the family engaged as part of the
13 17
treatment plan?
Were family services offered? 15
Was client engaged in the .l 27
interventions?
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s.19(1)
Table 2b. Free text answers.
- of
. 1-57 - 1.11: . - .1
iQuestions and 'anDocumented";
Evidence that the manner of death was suicide
Administrative documentation client note)
Verbal report from family
Death certificate or equivalent
12
Means of suicide
Hanging
Firearm
Drowning
Overdose
Location of suicide -
Home
Outside Home
Triggers and in?uencing factors (for ideations, attempts and suicides combined)
Physical health
Mental health
Social problems
Intimate relationship problems
Other family problems
Addiction/substance misuse
Financial
Employment/workplace
Housing
Legal
Administrative problem with DNDICAFNAC
Deaths in relatives or friends
Factors that appeared to help identify suicidality (for ideations, attempts and suicides combined)
Client self-disclosure
Information from health professionals
Family involvement
Screening by VAC staff
13
Factors that appeared to work to decrease suicidality (for ideations, attempts and suic
combined)
Active VAC case management
Family member's actions
Mental and other health care
VAC followup and screening .
Collaboration or communication among service and
health care providers
Various VAC benefits including rehab program, OSISS
Hospitalization or admission to LTC
*Multiple factors per case, not unique cases.
27]
Suicidality File Review 2014
(000082