Case File
efta-01978666DOJ Data Set 10OtherEFTA01978666
Date
Unknown
Source
DOJ Data Set 10
Reference
efta-01978666
Pages
2
Persons
0
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Extracted Text (OCR)
Text extracted via OCR from the original document. May contain errors from the scanning process.
TO:
Jeffrey Epstein[jeevacation©gmail.com]
From:
"UberNYC" <Ma
on behalf of UberNYC
Sent:
Thur 11/1/2012 1:29:49 PM
Hurricane Sandy / Pricing Update
Title: Hurricane Sandy / Pricing Update
First and foremost, we hope that you and your family and friends are safe. The Uber NYC office is
currently closed and some of our team members are without water and power.
With limited public transportation, demand for Uber rides is astronomically high. That means we're
working to get as many drivers out as possible to help New Yorkers get around the city. So, in order to
maximize the number of drivers on the system yesterday, we started paying drivers 2x the fare on all
trips - and in the meantime charging riders the standard lx fare avoiding surge pricing for most of the
day after Sandy. Doubling drivers' fares tripled the number of cars on the road and kept them out
there far longer. However, footing the bill for higher driver costs came at a significant expense to Uber
with over $100.000 in additional payments to drivers in a single day - something we can't continue
indefinitely without breaking the bank.
So while we were mostly able to avoid higher prices the day after Sandy. the reality is that under this
week's extreme conditions, raising the price is the only sustainable way to maximize the number of
rides and minimize the number of people stranded - by providing a meaningful incentive for drivers to
come out in undesirable conditions.
Later this morning we will be reverting back to standard Surge Pricing for riders. It is a hard decision,
but one we feel strongly about. Without raising the price, there will be less than 1/2 the number of drivers
on the system with several times more demand on far fewer drivers. Without Surge Pricing, Uber would
become essentially unusable this week. For those needing a ride this week, it's going to be expensive;
there will be a clear pricing notification in the app at the time of request. During this emergency price
increase, Uber will waive all of its own fees with 100% of the fare going directly to the drivers
helping New Yorkers move around the city.
You can read more about Surge Pricing on our blog: http://bloo uber.com/2012/03/14/clear-and-straight-
fonvard-surae-pricina/
Our thoughts and prayers are with all New Yorkers in this time of crisis. We're going to do everything
we can to continue to provide the most reliable, efficient transportation option for NYC. Be safe, and
stay Uber.
The Uber NYC Team
Josh, Andrew, Ed, Kyle and Nicole in Manhattan,
Jeremy in Brooklyn,
Betty in Queens
and Cait in The Bronx
Uber Technologies, Inc.
San Francisco, CA 94105
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