EFTA02072985

To: James Ce From: Lesley Groil Sent Wed 9/2/2015 5:23:32 PM Subject Re: How to sign out and sign back in to Google Drive on 'Phone ok yae! it is updating on the website so I should be good... Oh no on Paris...unless you want to go to Paris!! I don't know if anything has been sorted out there! ...perhaps we will be in touch shortly...take care! On Sep 2, 2015, at 1:22 PM, james cc l personal genius wrote: Oh god I hope they sorted out the network in Paris, then. (or not and he decides to send me there for a couple of days!) The big thing is the website — it's the master. If the files show up on the website, then they've uploaded. If they're not on any of the iMacs, then logging out / logging in to force a sync will fix it. James Ce your Personal Genius Certified Support Professional 10.6 htto://Dersonaloenius.us On Sep 2, 2015, at 1:19 PM, Lesley Groff < > wrote: Ok, that is what I thought (well, something along those lines...that Word is confused...so am I a lot of the times!) When I get home tonight I will see if what I did here today shows up at home (after I log out/in) I was having this problem last week ...and when I would save Jeffrey's itinerary it was only in "My Documents (1)" and not in "My Documents" then when I got home, what I had saved here was not at home...I just need everything to sync and be the same everywhere...but lets see if by logging out/in with new password fixes all this stuff...thanks for all your help today! I guess we will see you next time...Jeffrey plans to leave tomorrow for Paris for awhile... On Sep 2, 2015 at 1:11 PM 'antes cc ersonal genius wrote: My best guess is that there's a sync conflict caused by all the logging in and outs and Google doesn't know which EFTA_R1_00838036 EFTA02072985 version of the file(s) is(are) most current. If you create a new file, does the name change on it? If you rename a file back to its original name, does it stay? The only references to this problem I find online were caused by an old version of the desktop app two years ago, so I suspect it has to be how it's dealing with sync conflicts. (No 2PM today, no problem. Yes, you'll need to update the passwords on the Office computer as well.) James Ce your Personal Genius - Certified Support Professional 10.6 http://personalgenius.us On Se 2, 2015, at 12:57 PM, Lesley Groff wrote: I was able to log out and back in here at Jeffrey's house and update my google doc...I went in to the web site you gave me below and I now see my updates...when I get home tonigtht I will do the same thing from my hosue...I figure when I go to the office I will need to repeat these steps...so now I have a question on my word does and why is there now the #1 after "My Documents (1)" ? This morning I had "My Documents" (without the #1) as well as "My Documents (I )"...now I don't...and the (1) is new as of last week when I logged in to this computer...? this is my one issue remaining now...if you think you can tell me what this is or that all is well then maybe you don't need to actually come at 2pm? (since JE doesn't need you....) On Sep 2, 2015, at 11:33 AM, 'ames ersonal emus wrote: Yes to logout / login at home. EFTA_R1_00838037 EFTA02072986 2PM would be perfect. James Ce your Personal Genius Certified Support Professional 10.6 http //personalgenius us On Sep 2, 2015, at 11:28 AM, Lesley Groff wrote: the updates are not there...so that means I need to log out at home and log back in to google drive? Could you come after lunch? Maybe 1:30/2pm? What is good for you? On Sep 2, 2015, at 11:13 AM, james I personalgenius wrote: Can you log into htt RILL,/ ww.go ogle.co m/driv ei on the deskto p and see if the files EFTA_R1_00638030 EFTA02072987 show on the site? If not, that means the computer you made the change with hasn't upload ed those change s to Google drive -- probab ly becaus e its not actual) y logged in anymor c. What time would you like me to come by? James Ce your Personal Genius K Certified Support Professional 10.6 httpJ/personalgeni On Sep 2, 2015, at 11:04 AM, Lesley Groff a wrote: ok, did this...and it is still not bringing up the latest version of things...says last update was Aug. 31...I updated Jeffrey's itinerary yesterday...same with this computer...I have something weird going on... EFTA_R1_00638039 EFTA02072988 On Sep 2, 2015, at 10:38 AM, ames ce personal genius wrote: Yes. Remove is to remove your account from the phone.... Apparently Google Drive for iPhone allows you to have multiple accounts signed in at the same time, so to sign out you have to remove that account. Once you remove it — and continue past the scary popup message that appears — you can sign in again. This won't affect any of the files in your Google Drive account. On Sep 2, 2015, at 10:28 AM, Lesle Groff wrote: Thank you James...I can't seem to log out and log back in though...can't figure it out...should I 'remove' my name....sounds so scary...to log out? that seems to be the only option i can find On Sep 2, 2015, at 10:19 AM, 'ames ce ersonalgenius wrote: <IMG_0543.jpeg> James Ce your Personal Genius Certified Support Professional 10.6 http://personaloenius.us EFTA_R1_00638040 EFTA02072989 <IMG 0544.jpeg> <IMG_0545.jpeg> <IMG_0546.jpeg> <IMG_0547.jpeg> James Ce your Personal Genius Z Certified Support Professional 10.6 ptto://personalaenius.us EFTA_R1_00638041 EFTA02072990