EFTA02073370

To: From: Sent Tue 8/18/2015 4:4 : 1 Subject: Change Date for o Moscow (Rec Loc#VUKYVN) (Email Ref: 150818-0016651 I I Natalia Molotkova Response (Natalia Molotkova) 08/18/2015 12:46 PM Lesley, the one way ticket from NY to Moscow with Aeroflot is so cheap: December 17,21,22 and 23 - only 415.00USD. What date to hold while we are waiting fro the respond from the rate desk? Regards, Natalia Molotkova Centurion Relationshi Mana er ours: on y t troug t nay : 0am to 7:00pm EST Response (Natalia Molotkova) 08/18/2015 12:40 PM I will... Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 10:30am to 7:00pm EST Customer a) 08/18/2015 12:39 PM ok, so when they get back to you (up to 48 hours from now) just let me know! On Aug 18, 2015, at 12:34 PM, Natalia Molotkova wrote: > Response (Natalia Molotkova) 08/18/2015 12:34 PM > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it to rate desk. > Regards, > Natalia Molotkova > Centurion Relationship Manager > Hours: Monday through Friday 10:30am to 7:00pm EST > Customer ( ) 08/18/2015 12:21 PM > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we can...but...) and if we can't then forget it...(no need to reserve Dec flight) EFTA_R1_00639619 EFTA02073370 > On Aug IS, 2015, at 11:53 AM, Natalia Molotkova wrote: > > > > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM > > Let me find the best new fare, but I am still waiting fro the respond from the rate desk, might take up to 48 hours. > > Regards, > > Natalia Molotkova > > Centurion Relationshi Mana er > > ours: on y t ou t nay : 0am to 7:00pm EST > > Customer ( ) 08/18/2015 11:39 AM > > This is true...we have changed this ticket a few times. I guess it is all we can do is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me know the price of this reservation as well as the price we paid for this current ticket for Aug. 31 that we will have to forfeit the fluids on... > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova wrote: >> > >> > > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM > > > Lesley, according to the fare rules, we can't change the return date to December, due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you want me to price new one? >> > > > > I did email it to the rate desk fro them to double check the rules again, due to the original ticket was exchanged couple time. > » Regards, > > > Natalia Molotkova > > > Centurion Relationship Manager >> > >> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST >> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM > > > Sure, let me have a look.. > > > Regards, > > > Natalia Molotkova > > > Centurion Relationship Manager EFTA_R1_00839020 EFTA02073371 > > > > > > ours: on aythrough Fnay : 0am to 7:00pm EST >> > > > > Response (Administrator) 08/18/2015 07:48 AM > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! > > > Customer ( 1 08/18/2015 07:48 AM > > > Good morning Natasha...can you please change this ticket for to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or closest to the price we have paid...I know I won't hear from you until after 10am when your shift starts I >> > > > > Thanks, Lesley >> > »» »» »» > > >>> From: "American Express Travel" <itinerary®myamextravel.com> > > > >> Date: June 26 2015 at 6:34:07 PM EDT >»»To: > > > >> Subject: Invoice 1887453 for IAUGI5 VUKYVN >>>» > > »> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messy es. If you have any questions, please contact Centurion Travel Service at 1 . >>>» > > >>> If airline tickets are purchased for this itinerary: > > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting: > > >» hilp ainextravel.com/baggage >>>» > > >>> Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: >>>» >>>» >>>» >>>» >>>» >>>» >>>» > > >» Friday 03 Jul 15 EFTA_R1_00839621 EFTA02073372 > > > >> Other Information >>>» > > >>> CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT > > >>> Monday 31 Aug 15 > > > >> Flight Information >>>» > > >>> Date 31 Aug 2015 > > > >> Airline Aeroflot > > > >> Airline Record Locator DCPXGT > > > >> Flight/Class SU103 L Economy Class > > > >> Origin New York, John F Kennedy International > > >>> Destination Moscow, Sheremetyevo > > > >> Departing 07:10 PM > > > >> Arriving 11:25 AM / 01 Sep 2015 > > > >> Departure Terminal Terminal I > > >>> Arrival Terminal Terminal D - Domestic/Intl > > >>> Estimated Time 9 Hrs 15 Mins > > >>> Stops Non-stop > > >>> Seats 18K > > >» Confirmed > > >>> Entry and Exit Information for Travel >>>» > > >>> American Express strongly recommends that youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. >>>» >>>» > > >>> You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at http://www.americanexpress.com/privacy. >>>» > > >>> See attached itinerary PDF or link for full terms and conditions. >>>» > > >>> PDF itinerary attachment: > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. >>>» > > >>> http://www.adobe.com/products/acrobat/readstep.html >>>» > > >>> Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. >>>» > > >>> Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel EFTA_R1_00639622 EFTA02073373 operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. >>>» > > >>> Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for an loss, injury, expense or damage to persons or property resulting, directly or indirectly, from 4) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. >>>» > > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we ma y en t er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. >>>» > > >>> California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBi#600469694. Nevada Seller of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency. >>>>> >>>» >>» >>» >>» >>» >>» >>»-- > > » please note > > > > The information contained in this communication is > > > > confidential, may be attorney-client privileged, may > > > > constitute inside information, and is intended only for EFTA_R1_00639623 EFTA02073374 > > > > the use of the addressee. It is the property of »» JEE > > > > Unauthorized use, disclosure or copying of this > > > > communication or any part thereof is strictly prohibited > > > > and may be unlawful. If you have received this > > > > communication in error, please notify us immediately by > > > > return e-mail or by e-mail to jeevacationOgmail.com, and > > > > destroy this communication and all copies thereof, > > > > including all attachments. copyright -all rights reserved > > > Privacy Statement J Visit the Centurion Card website > > > To learn more about e-mail security or report a suspicious e-mail, please visit usatamericanexpress.com/phishing. > » > > > O 2015 American Express. All rights reserved > » > > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understand s an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > » > > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or i na ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more EFTA_R1_00639624 EFTA02073375 information pleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126 >>> >>> > > > Ref#150818-001665 > > Response (Natalia Molotkova) 08/18/2015 11:13 AM > > Lesley, according to the fare rules, we can't change the return date to December, due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you want me to price new one? > > I did email it to the rate desk fro them to double check the rules again, due to the original ticket was exchanged couple time. > > Regards, > > Natalia Molotkova >> entuf Rclationshi Mana er - Oil • • 46: • 1 614 6. • 0am to 7:00pm EST > > Response (Natalia Molotkova) 08/18/2015 10:34 AM > > Sure, let me have a look.. > > Regards, > Natalia Molotkova > > Centurion Relationship Manager >> > > Hours: Monday through Friday 10:30am to 7:00pm EST > > Response (Administrator) 08/18/2015 07:48 AM > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! > > Customer 08/18/2015 07:48 AM > > Good morning atas you please change this ticket for to Moscow to December...like Dec. 17,18,19,20,21... what ever day is the best price to fly or closest to the price we have paid.../ know I won't hear from you until after 10am when your shift starts I > > > > Thanks, Lesley > >>> From: "American Express Travel" <[email protected]> EFTA_R1_00839625 EFTA02073376 > >>> Date: June 26 2015 at 6:34:07 PM EDT > > >> To: >>>> Subject: Invoice 1887453 for 3IAUG15 VUKYVN >> » > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messa es. If you have any questions, please contact Centurion Travel Service at 1 >> » > >>> If airline tickets are purchased for this itinerary: > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting: > >>> http://myamextravel.conVbas2eage >> >> > >>> Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: »» »» »» »» >> » >> » >> » > >>> Friday 03 Jul 15 > >>> Other Information >> » > >>> CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT > >>> Monday 31 Aug 15 > >>> Flight Information >> » > > >> Date 31 Aug 2015 > >>> Airline Aeroflot > >>> Airline Record Locator DCPXGT > >>> Flight/Class SU103 L Economy Class > >>> Origin New York, John F Kennedy International > >>> Destination Moscow, Sheremetyevo > >>> Departing 07:10 PM > >>> Arriving 11:25 AM / 01 Sep 2015 > >>> Departure Terminal Terminal I > >>> Arrival Terminal Terminal D - Domestic/Intl > >>> Estimated Time 9 Hrs 15 Mins > >>> Stops Non-stop > >>> Seats 18K > > » Confirmed > >>> Entry and Exit Information for Travel > > » EFTA_R1_00839626 EFTA02073377 > >>> American Express strongly recommends that you periodicallyreviewwww.Visacentral.corn/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. >> » >> » > > >> You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at http://www.americanexpress.com/privacy. >> » > >>> See attached itinerary PDF or link for full terms and conditions. >> » > >» PDF itinerary attachment: > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. >> » > >>> http://www.adobe.comlproducts/acrobatlreadstcp.html > > » > >>> Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. >> » > >» Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. >> » > >>> Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amcx shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public intemet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. >> » > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform fix them, such as granting them access to our marketing channels, participating in marketing EFTA_R1_00839627 EFTA02073378 programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may en t cr into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. >> » > >>> California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency. >> » >> » >> > >> > >> > >> > >> > >> >-- > > > please note > > > The information contained in this communication is > > > confidential, may be attorney-client privileged, may > > > constitute inside information, and is intended only for > > > the use of the addressee. It is the property of > » JEE > > > Unauthorized use, disclosure or copying of this > > > communication or any part thereof is strictly prohibited > > > and may be unlawful. If you have received this > > > communication in error, please notify us immediately by > > > return e-mail or by e-mail to icsx aca t ion (a vimII cam, and > > > destroy this communication and all copies thereof, > > > including all attachments. copyright -all rights reserved > > Privacy Statement I Visit the Centurion Card website > > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > 4) 2015 American Express. All rights reserved > > > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of EFTA_R1_00839628 EFTA02073379 Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or i na ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126 > > Ref#150818-001665 > Customer ( ) 08/18/2015 12:00 PM > ok thanks > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova ‹ > wrote: > > Response (Natalia Molotkova) 08/18/2015 11:53 AM > > Let me fmd the best new fare, but I am still waiting fro the respond from the rate desk, might take up to 48 hours. > > Regards, > > Natalia Molotkova > > Centurion Relationshi. Mana er > > Hours: Monday through Friday 10:30am to 7:00pm EST EFTA_R1_00639829 EFTA02073380 > > > > Customer ( ) 08/18/2015 11:39 AM > > This is true...we have changed this ticket a few times. I guess it is all we can do is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me know the price of this reservation as well as the price we paid for this current ticket for Aug. 31 that we will have to forfeit the fiords on... > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova ‹ > wrote: >>> > » > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM > > > Lesley, according to the fare rules, we can't change the return date to December, due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you want me to price new one? >>> > > > I did email it to the rate desk fro them to double check the rules again, due to the original ticket was exchanged couple time. > > > Regards, > > > Natalia Molotkova > > > Centurion Relationship Manager >>> >>> > > > Hours: Monday through Friday 10:30am to 7:00pm EST >>> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM > > > Sure, let me have a look.. > > > Regards, > > > Natalia Molotkova > > > Centurion Relationship Manager >>> >>> > > > Hours: Monday through Friday 10:30am to 7:00pm EST >>> > > > Response (Administrator) 08/18/2015 07:48 AM > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! > > > Customer ( 1 08/18/2015 07:48 AM > > > Good morning Natasha... can you please change this ticket for to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or closest to the price we have paid...I know I won't hear from you until after 10am when your shift starts EFTA_R1_00839830 EFTA02073381 >» >» Thanks, Lesley > » >>» >>» >>» > > >>> From: "American Express Travel" <itinerary@m_yamextravel.com> > > > >> Date: June 26 2015 at 6:34:07 PM EDT >>>>> To: >> >>> Subject: Invoice 1887453 for 31AUG15 VUKYVN »»> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incomin messa es. If you have any questions, please contact Centurion Travel Service at >>>» > > > >> If airline tickets are purchased for this itinerary: > > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting: > > >>> http://myamextravel.com/baggage >>>» > > >>> Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: > >>» Friday 03 Jul 15 > > > >> Other Information >>>» > > >>> CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT > > >>> Monday 31 Aug 15 > > > » Flight Information >>>» > > >>> Date 31 Aug 2015 > > > >> Airline Aeroflot > > »> Airline Record Locator DCPXGT > > > >> Flight/Class SU103 L Economy Class > > >>> Origin New York, John F Kennedy International > > > >> Destination Moscow, Sheremetyevo > > >» Departing 07:10 PM > > > >> Arriving 11:25 AM/ 01 Sep 2015 > > > >> Departure Terminal Terminal I EFTA_R1_00839831 EFTA02073382 > > >>> Arrival Terminal Terminal D - Domestic/Intl > > >>> Estimated Time 9 Hrs 15 Mins > > >>> Stops Non-stop > > >>> Seats 18K > > >» Confirmed > > > >> Entry and Exit Information for Travel >>>» > > >>> American Express strongly recommends that youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. >>>» >>>» > > >>> You may receive customer service entails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at http://www.americanexpress.com/privacy. >>>» > > >>> See attached itinerary PDF or link for full terms and conditions. >>>» > > > » PDF itinerary attachment: > > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. >>>» > > >>> http://wwvv.adobe.com/products/acrobat/readstep.html >>>» > > >>> Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. >>>» > > >>> Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. >>>» > > >>> Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public intemet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. >>>» > > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and making EFTA_R1_00839832 EFTA02073383 arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. in this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we ma y en t er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. >>>» > > >>> California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency. >>>>> >>>>> >>» >>» >>» >>» >>» >>»-- > > > > please note > > > > The information contained in this communication is > > > > confidential, may be attorney-client privileged, may > > > > constitute inside information, and is intended only for > > > > the use of the addressee. It is the property of »» JEE > > > > Unauthorized use, disclosure or copying of this > > > > communication or any part thereof is strictly prohibited > > > > and may be unlawful. If you have received this > > > > communication in error, please notify us immediately by > > > > return e-mail or by e-mail to ice% [email protected], and > > > > destroy this communication and all copies thereof, > > > > including all attachments. copyright -all rights reserved > > > Privacy Statement I Visit the Centurion Card website > > > To learn more about e-mail security or report a suspicious c-mail, please visit usatamericanexpress.com/phishing. >> > > > > O 2015 American Express. All rights reserved >>> EFTA_R1_00639633 EFTA02073384 > > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understand s an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability arc subject to change. >> > > > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.cm/Itnl . For "Map Legal Notices" click here:(http://www.maps.aoogle.com/hclp/legalnotices maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or i na ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information pleasevisitwww.americanexpress.com/travelterms California CST# 1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126 >>> >>> > » Ref#150818-001665 > > Response (Natalia Molotkova) 08/18/2015 11:13 AM > > Lesley, according to the fare rules, we can't change the return date to December, due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you want me to price new one? > > I did email it to the rate desk fro them to double check the rules again, due to the original ticket was exchanged couple time. > > Regards, > > Natalia Molotkova > > Centurion Relationship Manager EFTA_R1_00639634 EFTA02073385 > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > Response (Natalia Molotkova) 08/18/2015 10:34 AM > > Sure, let me have a look.. > > Regards, > > Natalia Molotkova > > Centurion Relationship Manager > > natalia.molotkova cenntrion.com > > Hours: Monday through Friday 10:30am to 7:00pm EST > > Response (Administrator) 08/18/2015 07:48 AM > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! > > Customer ([email protected]) 08/18/2015 07:48 AM > > Good morning Natasha...can you please change this ticket for to Moscow to December...like Dec. I7,18,19,20,21...what ever day is the best price to fly or closest to the price we have paid...I know I won't hear from you until after 10am when your shift starts > Thanks, Lesley >> > >> > >> > > >» From: "American Express Travel" <itinerarva> > >>> Date: June 26 2015 at 6:34:07 PM EDT >>» To: »» Subject: Invoice 1887453 for 31AUG15 VUKYVN >>» > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incomin messa es. If you have any questions, please contact Centurion Travel Service at >>» > >>> If airline tickets are purchased for this itinerary: > >>> Airline Bag a e Fee/Rules ma a ply and can be accessed by visiting: >>» >>» > >>> Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to EFTA_R1_00839635 EFTA02073386 view your trip details: >> » >>» >> » >> » >> » >> » >> » > >>> Friday 03 Jul 15 > >>> Other Information >> » > >>> CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT > >>> Monday 31 Aug 15 > >>> Flight Information >> » > > >> Date 31 Aug 2015 > >>> Airline Aeroflot > >>> Airline Record Locator DCPXGT > >>> Flight/Class SU103 L Economy Class > > >> Origin New York, John F Kennedy International > >>> Destination Moscow, Sheremetyevo > >>> Departing 07:10 PM > >» Arriving 11:25 AM / 01 Sep 2015 > > >> Departure Terminal Terminal I > >>> Arrival Terminal Terminal D - Domestic/Intl > >» Estimated Time 9 Hrs 15 Mins > >>> Stops Non-stop »» Seats 18K > >» Confirmed > >>> Entry and Exit Information for Travel >> » > >>> American Express strongly recommends that you periodicallyreviewnw.Visacentral.com/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. >> » >> » > > >> You may receive customer service emails even if you have requested not to receive email marketing oilers from American Express. For details about our c-mail practices, please review the American Express Privacy Statement at http://www.americanexpress.com/privacv. >> » > >>> See attached itinerary PDF or link for full terms and conditions. >>» > >» PDF itinerary attachment: > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat EFTA_R1_00839838 EFTA02073387 Reader. Refer to website below to download and install this free software. »» >>>> hltp: w.adobc.com:products:acrobat readstcp.htud >> >> > >>> Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. >> » > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. >> » > >>> Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from ( I) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public intemet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. >> » > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may en t er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. >> » > > >> California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency. >> » >> » >> > EFTA_Rt_00839837 EFTA02073388 >> > >> > >> > >> > > > > please note > > > The information contained in this communication is > > > confidential, may be attorney-client privileged, may > > > constitute inside information, and is intended only for > > > the use of the addressee. It is the property of > » SEE > > > Unauthorized use, disclosure or copying of this > > > communication or any part thereof is strictly prohibited > > > and may be unlawful. If you have received this > > > communication in error, please notify us immediately by > > > return e-mail or by e-mail to jesvacation(kumail com, and > > > destroy this communication and all copies thereof, > > > including all attachments. copyright -all rights reserved > > Privacy Statement I Visit the Centurion Card website > > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > 0 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click EFT&R1_00839638 EFTA02073389 hete:(http://maps.google.com/help/termumaps.html). For "Map Legal Notices" click here:(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or i na ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126 > > > > > > Ref#150818-001665 > Response (Natalia Molotkova) 08/18/2015 11:53 AM > Let me find the best new fare, but I am still waiting fro the respond from the rate desk, might take up to 48 hours. > Regards, > Natalia Molotkova > Centurion Relationship Manager > Hours: Monday through Friday 10:30am to 7:00pm EST > Customer ( ) 08/18/2015 11:39 AM > This is true...we have changed this ticket a few times. I guess it is all we can do is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me know the price of this reservation as well as the price we paid for this current ticket for Aug. 31 that we will have to forfeit the funds on... > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova ‹ > wrote: > > > > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM > > Lesley, according to the fare rules, we can't change the return date to December, due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you want me to price new one? > > > > I did email it to the rate desk fro them to double check the rules again, due to the original ticket was exchanged couple time. > Regards, > > Natalia Molotkova > > Centurion Relationshi Mana er > > EFTA_R1_00639839 EFTA02073390 > > Hours: Monday through Friday 10:30am to 7:00pm EST > > Response (Natalia Molotkova) 08/18/2015 10:34 AM > > Sure, let me have a look.. > Regards, > > Natalia Molotkova > > Centurion Relationship Mana > > Hours: Monday through Friday 10:30am to 7:00pm EST > > Response (Administrator) 08/18/2015 07:48 AM > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! > > Customer ([email protected]) 08/18/2015 07:48 AM > > Good morning Natasba...can you please change this ticket for to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or closest to the price we have paid...! know I won't hear from you until after 10am when your shift starts > > Thanks, Lesley >> > >> > >> > > >>> From: "American Express Travel" <[email protected]> > >>> Date: June 26 2015 at 6:34:07 PM EDT >>>> To: >>>> Subject: Invoice 1887453 for 31AUG15 VUKYVN >>» > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incomin messy es. If you have any questions, please contact Centurion Travel Service at I >>» > >>> If airline tickets are purchased for this itinerary: > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting: > >>> http://myamextravel.com/baggage >> » > >>> Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: EFTA_R1_00839640 EFTA02073391 »» »» >>>> »» >> » >> » >> » > > >> Friday 03 Jul 15 > > >> Other Information >> » > >>> CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT > > » Monday 31 Aug 15 > >>> Flight Information >> » > >>> Date 31 Aug 2015 > >>> Airline Aeroflot > >>> Airline Record Locator DCPXGT > >>> Flight/Class SU103 L Economy Class > >>> Origin New York, John F Kennedy International > >>> Destination Moscow, Sheremetyevo > >>> Departing 07:10 PM > >>> Arriving 11:25 AM / 01 Sep 2015 > >>> Departure Terminal Terminal 1 > >>> Arrival Terminal Terminal D - Domestic/Intl > >>> Estimated Time 9 Hrs 15 Mins > >>> Stops Non-stop »» Seats 18K > >>> Confirmed > >>> Entry and Exit Information for Travel >> » > >>> American Express strongly recommends that you periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. >> » >> » > >>> You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at http://www.amcricanexpress.com/privacy. >>» > >>> See attached itinerary PDF or link for full terms and conditions. >> » >>>> PDF itinerary attachment: > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. EFTA_R1_00839841 EFTA02073392 >>» > > >> http://www.adobe.com/products/acrobatheadstep.html >>» > > >> Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. > » > >>> Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. >>» > >>> Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. >>» > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. in this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may en t er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. >>» > >>> California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency. EFTA_R1_00639642 EFTA02073393 >>> >>> >>> >> >-- > > > please note > > > The information contained in this communication is > > > confidential, may be attorney-client privileged, may > > > constitute inside information, and is intended only for > > > the use of the addressee. It is the property of > > > JEE > > > Unauthorized use, disclosure or copying of this > > > communication or any part thereof is strictly prohibited > > > and may be unlawful. If you have received this > > > communication in error, please notify us immediately by > > > return e-mail or by e-mail to [email protected], and > > > destroy this communication and all copies thereof, > > > including all attachments. copyright -all rights reserved > > Privacy Statement I Visit the Centurion Card website > > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > O 2015 American Express. All rights reserved » When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click EFTA_R1_00639643 EFTA02073394 here:(http., Ivo.% w maps google.com/help/legalnotices maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or i na ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126 > > > > > > Ref#150818-001665 > Response (Natalia Molotkova) 08/18/2015 11:13 AM > Lesley, according to the fare rules, we can't change the return date to December, due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you want me to price new one? > I did email it to the rate desk fro them to double check the rules again, due to the original ticket was exchanged couple time. > Regards, > Natalia Molotkova > Centurion Relationshi • Mana er > Hours: Monday through Friday 10:30am to 7:00pm EST > Response (Natalia Molotkova) 08/18/2015 10:34 AM > Sure, let me have a look.. > Regards, > Natalia Molotkova > Centurion Relationship Manager > Hours: Monday through Friday 10:30am to 7:00pm EST > Response (Administrator) 08/18/2015 07:48 AM > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful da ! > Customer 08/18/2015 07:48 AM > Good morning Natasha...can you please change this ticket for to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or closest to the price we have paid...I know I won't hear from you until after 10am when your shift EFTA_R1_00839844 EFTA02073395 starts > Thanks, Lesley > > > > > > >>> From: "American Express Travel" <itineraryainvamextravel.com> > >> Date: June 26 2015 at 6:34:07 PM EDT >>> To: >>> Subject: Invoice 1887453 for 3IAUG15 VUKYVN >>> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incomin messa es. If you have any questions, please contact Centurion Travel Service at >>> > >> If airline tickets are purchased for this itinerary: > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting: > >> http://myamextravel.comibaggage >>> > >> Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: >>> >>> >>> >>> >>> >>> >>> >>> Friday 03 Jul 15 > >> Other Information >>> >>> CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT > >> Monday 31 Aug 15 > >> Flight Information >>> >>> Date 31 Aug 2015 > >> Airline Aeroflot > >> Airline Record Locator DCPXGT > >> Flight/Class SU103 L Economy Class > >> Origin New York, John F Kennedy International > >> Destination Moscow, Sheremetyevo > >> Departing 07:10 PM > >> Arriving 11:25 AM / 01 Sep 2015 EFTA R1_00839645 EFTA02073396 > >> Departure Terminal Terminal 1 > >> Arrival Tenninal Terminal D - Domestic/Intl > » Estimated Time 9 Hrs 15 Mins > >> Stops Non-stop > >> Seats 18K > >> Confirmed > >> Entry and Exit Information for Travel >> > > >> American Express strongly recommends that you periodically reviewwww.Visacentral.cotn/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. >> > >> > > >> You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at lit tp www.americanexpress com'privacy. >>> > >> See attached itinerary PDF or link for full terms and conditions. >>> >>> PDF itinerary attachment: > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. >>> > >> http:: www.adobe.com products acrobat. readstep.html >>> > >> Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. >>> > >> Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. >> >>> Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public Internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. >> > EFTA_R1_00839848 EFTA02073397 > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may en t er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. >>> > >> California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency. > > > > > > > > > > -- > > please note > > The information contained in this communication is > > confidential, may be attorney-client privileged, may > > constitute inside information, and is intended only for > > the use of the addressee. It is the property of > > JEE > > Unauthorized use, disclosure or copying of this > > communication or any part thereof is strictly prohibited > > and may be unlawful. If you have received this > > communication in error, please notify us immediately by > > return e-mail or by e-mail to jeevacationegmail.com, and > > destroy this communication and all copies thereof, > > including all attachments. copyright -all rights reserved > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. > O 2015 American Express. All rights reserved EFTA_R1_00839647 EFTA02073398 > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express arc in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.comihetp/terms maps.html). For "Map Legal Notices" click here:(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or ina ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126 > Relit 150818-001665 Response (Natalia Molotkova) 08/18/2015 12:34 PM Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it to rate desk. Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 10:30am to 7:00pm EST EFTA_R1_00839648 EFTA02073399 Customer t ) 08/18/2015 12:21 PM Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we can...but...) and if we can't then forget it...(no need to reserve Dec flight) On Aug 18, 2015, at 11:53 AM, Natalia Molotkova wrote: > Response (Natalia Molotkova) 08/18/2015 11:53 AM > Let me find the best new fare, but I am still waiting fro the respond from the rate desk, might take up to 48 hours. > Regards, > Natalia Molotkova > Centurion Relationship Manager > Hours: Monday through Friday 10:30am to 7:00pm EST > Customer t ) 08/18/2015 11:39 AM > This is true...we have changed this ticket a few times. I guess it is all we can do is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me know the price of this reservation as well as the price we paid for this current ticket for Aug. 31 that we will have to forfeit the funds on... > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova ‹ > wrote: > > Response (Natalia Molotkova) 08/18/2015 11:13 AM > > Lesley, according to the fare rules, we can't change the return date to December, due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you want me to price new one? > > I did email it to the rate desk fro them to double check the rules again, due to the original ticket was exchanged couple time. > Regards, > > Natalia Molotkova > > Centurion Relationship Manager > > Hours: Monday through Friday 10:30am to 7:00pm EST > > Response (Natalia Molotkova) 08/18/2015 10:34 AM > > Sure, let me have a look.. EFTA_R1_00639649 EFTA02073400 > > Regards, > > Natalia Molotkova > > Centurion Relationshi. Mana cr > > Hours: Monday through Friday 10:30am to 7:00pm EST > > Response (Administrator) 08/18/2015 07:48 AM > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** 1 am currently out of the office with no access to voicemail or email. My normal office hours arc 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! > > Customer ( ) 08/18/2015 07:48 AM > > Good morning Natasha...can you please change this ticket for to Moscow to December...like Dec. I7,18,19,20,21...what ever day is the best price to fly or closest to the price we have paid...I know I won't hear from you until after 10am when your shift starts > > Thanks, Lesley >> > >> > >> > > >>> From: "American Express Travel" <itineraryOmyamextravel.com> > >>> Date: June 26 2015 at 6:34:07 PM EDT »» To: >>>> Subject: Invoice 1887453 for 3IAUG15 VUKYVN >>» > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incomin messa es. If you have any questions, please contact Centurion Travel Service at >>» > >>> If airline tickets are purchased for this itinerary: > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting: > >» bttp://myamextravel.com/baggage »» > >>> Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: EFTA_R1_00839650 EFTA02073401 >> » >> » > >>> Friday 03 Jul 15 > >>> Other Information >> » > >>> CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT > >>> Monday 31 Aug 15 > >>> Flight Information >>» »» Date 31 Aug 2015 > >>> Airline Aeroflot > >>> Airline Record Locator DCPXGT > >>> Flight/Class SU103 L Economy Class > >>> Origin New York, John F Kennedy International > >>> Destination Moscow, Sheremetyevo > >>> Departing 07:10 PM > >>> Arriving 11:25 AM / 01 Sep 2015 > > >> Departure Terminal Terminal 1 > >>> Arrival Terminal Terminal D - Domestic/Intl > >>> Estimated Time 9 Hrs 15 Mins > >>> Stops Non-stop > >>> Seats 18K > >>> Confirmed > >>> Entry and Exit Information for Travel >> » > >>> American Express strongly recommends that you periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. >> » >> » > >>> You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at http://www.americanexpress.com/privacy. >>» > >>> See attached itinerary PDF or link for full terms and conditions. >>» > >>> PDF itinerary attachment: > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. >> » > >» http://www.adobe.corn/products/acrobat/readstep.html >>» > >>> Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. EFTA_R1_00839851 EFTA02073402 >> » > >>> Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. >> » > >>> Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public intemet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. »» > >>> Intermediary Disclosure. Amex assists you in fording travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may en t er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. >> » > >>> California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency. >> » >> » >> > >> > >> > >> > >> > >> >-- > > > please note EFTA_R1_00639652 EFTA02073403 > > > The information contained in this communication is > > > confidential, may be attorney-client privileged, may > > > constitute inside information, and is intended only for > > > the use of the addressee. It is the property of >>>JEE > > > Unauthorized use, disclosure or copying of this > > > communication or any part thereof is strictly prohibited > > > and may be unlawful. If you have received this > > > communication in error, please notify us immediately by > > > return e-mail or by e-mail to [email protected] and > > > destroy this communication and all copies thereof, > > > including all attachments. copyright -all rights reserved > > Privacy Statement I Visit the Centurion Card website > > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > > > 0 2015 American Express. All rights reserved > > > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:(htto://www.maps.google.com/helo/legalnotices maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel EFTA_R1_00639653 EFTA02073404 suppliers and is not responsible for the actions or i na ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126 > > > > Ref#150818-001665 > Response (Natalia Molotkova) 08/18/2015 11:13 AM > Lesley, according to the fare rules, we can't change the return date to December, due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you want me to price new one? > I did email it to the rate desk fro them to double check the rules again, due to the original ticket was exchanged couple time. > Regards, > Natalia Molotkova > Centurion Rclationshi Mana cr > Hours: Monday through Friday 10:30am to 7:00pm EST > Response (Natalia Molotkova) 08/18/2015 10:34 AM > Sure, let me have a look.. > Regards, > Natalia Molotkova > Centurion Relationship Manager > Hours: Monday through Friday 10:30am to 7:00pm EST > Response (Administrator) 08/18/2015 07:48 AM > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful da ! > Customer 08/18/2015 07:48 AM > Good morning Natasha...can you please change this ticket for to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or closest to the price we have paid...I know I won't hear from you until after 10am when your shift starts > Thanks, Lesley EFTA_R1_008391354 EFTA02073405 > > > > >>> From: "American Express Travel" <itinerarya nivamextray. el coin> > >> Date: June 26 2015 at 6:34:07 PM EDT >>> To: > >> Subject: Invoice 1887453 for 31AUG15 VUKYVN >>> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incomin messa es. If you have any questions, please contact Centurion Travel Service at >>> > >> If airline tickets are purchased for this itinerary: > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting: > » http://myamextravel.corn/baggage >>> > >> Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure wcbsitc. Please click on the link to view your trip details: >>> >>> >>> >>> >>> »> >>> > >> Friday 03 Jul 15 > >> Other Information >>> >>> CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT > >> Monday 31 Aug 15 > >> Flight Information >>> >>> Date 31 Aug 2015 > » Airline Aeroflot > >> Airline Record Locator DCPXGT > >> Flight/Class SU103 L Economy Class > >> Origin New York, John F Kennedy International > >> Destination Moscow, Sheremetyevo > >> Departing 07:10 PM > >> Arriving 11:25 AM / 01 Sep 2015 > >> Departure Terminal Terminal 1 > >> Arrival Terminal Terminal D - Domestic/Intl >>> Estimated Time 9 Hrs 15 Mins > >> Stops Non-stop > >> Seats 18K EFTA R1_00839855 EFTA02073406 > >> Confirmed >>> Entry and Exit Information for Travel >>> > >> American Express strongly recommends that you periodically reviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. >>> >> > > >> You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at http://www.americanexpress.com/privacy. >>> > >> Sec attached itinerary PDF or link for full terms and conditions. >>> >>> PDF itinerary attachment: >>> If you arc unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. >>> > >> http://www.adobe.com/products/acrobat/read,step.html »> > >> Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. >>> > >> Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. >>> > >> Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public intemet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. >>> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from EFTA_R1_00639656 EFTA02073407 time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to timc we may en t er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. >>> > >> California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency. >>> >>> > > > > > > > > > > > > -- > > please note > > The information contained in this communication is > > confidential, may be attorney-client privileged, may > > constitute inside information, and is intended only for > > the use of the addressee. It is the property of > > JEE > > Unauthorized use, disclosure or copying of this > > communication or any part thereof is strictly prohibited > > and may be unlawful. If you have received this > > communication in error, please notify us immediately by > > return e-mail or by e-mail to [email protected], and > > destroy this communication and all copies thereof, > > including all attachments. copyright -all rights reserved > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. > 2015 American Express. All rights reserved > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company EFTA_R1_00839657 EFTA02073408 and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers arc not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google coin help/terms mans.huill). For "Map Legal Notices" click here:(http://www.maps.google.com/help/legalnoticcs maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or tha ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#200I-0126 > Ref#150818-001665 Customer 08/18/2015 12:00 PM ok thanks On Aug 18, 2015, at 11:53 AM, Natalia Molotkova wrote: > Response (Natalia Molotkova) 08/18/2015 11:53 AM > Let me find the best new fare, but I am still waiting fro the respond from the rate desk, might take up to 48 hours. > Regards, > Natalia Molotkova > Centurion Relationship Manager EFTA_R1_00639858 EFTA02073409 > Hours: Monday through Friday 10:30am to 7:00pm EST > Customer ( ) 08/18/2015 11:39 AM > This is true...we have changed this ticket a few times. I guess it is all we can do is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me know the price of this reservation as well as the price we paid for this current ticket for Aug. 31 that we will have to forfeit the thuds on... > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova ‹ > wrote: > > > > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM > > Lesley, according to the fare rules, we can't change the return date to December, due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you want me to price new one? > > > > I did email it to the rate desk fro them to double check the rules again, due to the original ticket was exchanged couple time. > Regards, > > Natalia Molotkova > > Centurion Relationship Manager > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM > > Sure, let me have a look.. > > Regards, > > Natalia Molotkova > > Centurion Relationship Manager > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > Response (Administrator) 08/18/2015 07:48 AM > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! > > Customer ( ) 08/18/2015 07:48 AM > > Good morning Natasha...can you please change this ticket for to EFTA_R1_00639059 EFTA02073410 Moscow to December...like Dec. I7,18,19,20,21...what ever day is the best price to fly or closest to the price we have paid...I know I won't hear from you until after 10am when your shift starts I > > Thanks, Lesley >> > >> > >> > > >>> From: "American Express Travel" <itinerary(myamextravel.com> > >>> Date: June 26 2015 at 6:34:07 PM EDT > > >> To: >>>> Subject: Invoice 1887453 for 31AUG15 VUKYVN »» > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incomin messa es. If you have any questions, please contact Centurion Travel Service at >>» > >>> If airline tickets are purchased for this itinerary: > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting: > >>> http://myamextravel.com/baggage >>» > >>> Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: >>» >> » Friday 03 Jul 15 > >>> Other Information >>» > >>> CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT >>>> Monday 31 Aug 15 > >>> Flight Information >>» > > >> Date 31 Aug 2015 > >>> Airline Aeroflot > >>> Airline Record Locator DCPXGT > >>> Flight/Class 511103 L Economy Class > >>> Origin New York, John F Kennedy International > >>> Destination Moscow, Sheremetyevo EFTA_R1_00639660 EFTA02073411 > >>> Departing 07:10 PM > >>> Arriving 11:25 AM / 01 Sep 2015 > > >> Departure Terminal Terminal > >>> Arrival Terminal Terminal D - Domestic/Intl > >>> Estimated Time 9 Hrs 15 Mins > >>> Stops Non-stop >> » Seats 18K > > >> Confirmed > >>> Entry and Exit Information for Travel >> » > >>> American Express strongly recommends that you periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. »» »» > >>> You may receive customer service cmails even if you have requested not to receive email marketing offers from American Express. For details about our c-mail practices, please review the American Express Privacy Statement at http://www.americanexpress.comiprivacv. >> » > >>> See attached itinerary PDF or link for full terms and conditions. >> » >>>> PDF itinerary attachment: > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. >> » > >>> http://www.adobe.com/products/acrobat/readstep.html >>» > >>> Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. >> » > >>> Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. >> » > > >> Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for an loss, injury, expense or damage to persons or property resulting, directly or indirectly, from 4) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public intemet, telecommunications lines or facilities, or third party technology EFTA_Rt_00839861 EFTA02073412 systems, or any other cause beyond the control of Amex. >> » > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may en t er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. >> » > >>> California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UB1#600469694. Nevada Seller of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency. »» >>» >>> >>> >>> >>> >>> > > > please note > > > The information contained in this communication is > > > confidential, may be attorney-client privileged, may > > > constitute inside information, and is intended only for > > > the use of the addressee. It is the property of > » JEE > > > Unauthorized use, disclosure or copying of this > > > communication or any part thereof is strictly prohibited > > > and may be unlawful. If you have received this > > > communication in error, please notify us immediately by > > > return e-mail or by e-mail to jeevacation©gmail.com, and > > > destroy this communication and all copies thereof, > > > including all attachments. copyright -all rights reserved > > Privacy Statement I Visit the Centurion Card website > > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. EFTA_R1_00639662 EFTA02073413 > > O 2015 American Express. All rights reserved > > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.googlc.com/help/terms maps.html). For "Map Legal Notices" click here:(http://www.maps.google.conVhelp/legalnotices maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or i na ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#I022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126 > > > > Ref#150818-001665 > Response (Natalia Molotkova) 08/18/2015 11:13 AM > Lesley, according to the fare rules, we can't change the return date to December, due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you want me to price new one? > I did email it to the rate desk fro them to double check the rules again, due to the original ticket was exchanged couple time. EFTA_R1_00839883 EFTA02073414 > Regards, > Natalia Molotkova > Centurion Relationshi Mana er > Hours: Monday through Friday 10:30am to 7:00pm EST > Response (Natalia Molotkova) 08/18/2015 10:34 AM > Sure, let me have a look.. > Regards, > Natalia Molotkova > Centurion Relationship Manager > Hours: Monday through Friday 10:30am to 7:00pm EST > Response (Administrator) 08/18/2015 07:48 AM > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office" I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful da ! > Customer 08/18/2015 07:48 AM > Good morning Natasha...can you please change this ticket for to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or closest to the price we have paid...I know I won't hear from you until after 10am when your shift starts > Thanks, Lesley > > > > > > > >> From: "American Express Travel" <[email protected]> > >> Date: June 26 2015 at 6:34:07 PM EDT > » To: >>> Subject: Invoice 1887453 for 31AUG15 VUKYVN >> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incomin messa es. If you have any questions, please contact Centurion Travel Service at >>> > >> If airline tickets are purchased for this itinerary: > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting: > >> hup://myamextravel.comfbaggage >> > EFTA_R1_00839664 EFTA02073415 > >> Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: >>> >>> >>> >>> >>> >>> >>> > >> Friday 03 Jul 15 > >> Other Information >>> >>> CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT > >> Monday 31 Aug 15 > >> Flight Information >>> >>> Date 31 Aug 2015 > >> Airline Aeroflot > » Airline Record Locator DCPXGT > >> Flight/Class SUI03 L Economy Class > >> Origin New York, John F Kennedy International >>> Destination Moscow, Sheremetyevo > >> Departing 07:10 PM > >> Arriving 11:25 AM / 01 Sep 2015 > >> Departure Terminal Terminal' > >> Arrival Terminal Terminal D - Domestic/Intl >>> Estimated Time 9 Hrs 15 Mins > >> Stops Non-stop > >> Seats 18K > » Confirmed > >> Entry and Exit Information for Travel >> > > >> American Express strongly recommends that you periodically reviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. >>> >>> > >> You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at http://www.americanexpress.com/privacy. >> > > >> See attached itinerary PDF or link for MI terms and conditions. EFTA_R1_00639065 EFTA02073416 >>> > >> PDF itinerary attachment: > >> If you arc unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. >> > > >> hill) 'V. w adobe corn products/acrobat readstep html >>> > >> Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. >>> > >> Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. >>> > >> Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for an loss, injury, expense or damage to persons or property resulting, directly or indirectly, from 4) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public intemet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. >>> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may en t er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. >>> > >> California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency. EFTA_R1_00839888 EFTA02073417 >>> >>> > > > > > > > > > > > > -- > > please note > > The information contained in this communication is > > confidential, may be attorney-client privileged, may > > constitute inside information, and is intended only for > > the use of the addressee. It is the property of > > JEE > > Unauthorized use, disclosure or copying of this > > communication or any part thereof is strictly prohibited > > and may be unlawful. If you have received this > > communication in error, please notify us immediately by > > return e-mail or by e-mail to [email protected], and > > destroy this communication and all copies thereof, > > including all attachments. copyright -all rights reserved > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. > C 2015 American Express. All rights reserved > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express arc in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. EFTA_R1_00639867 EFTA02073418 > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps,google.com/help/terms maps.html). For "Map Legal Notices" click here:(http://www.maps.google.com/help/►egalnotices maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or ina ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126 > Ref#150818-001665 Response (Natalia Molotkova) 08/18/2015 11:53 AM Let me find the best new fare, but I am still waiting fro the respond from the rate desk, might take up to 48 hours. Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 10:30am to 7:00pm EST Customer a) 08/18/2015 11:39 AM This is true...we have changed this ticket a few times. I guess it is all we can do is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me know the price of this reservation as well as the price we paid for this current ticket for Aug. 31 that we will have to forfeit the fitnds on... On Aug 18, 2015, at 11:13 AM, Natalia Molotkova ‹ > wrote: > Response (Natalia Molotkova) 08/18/2015 11:13 AM > Lesley, according to the fare rules, we can't change the return date to December, due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you want me to price new one? > I did email it to the rate desk fro them to double check the rules again, due to the original ticket was exchanged couple time. > Regards, EFTA_R1_00639668 EFTA02073419 > Natalia Molotkova > Centurion Relationshi Mana > Hours: Monday through Friday 10:30am to 7:00pm EST > Response (Natalia Molotkova) 08/18/2015 10:34 AM > Sure, let me have a look.. > Regards, > Natalia Molotkova > Centurion Relationship Manager > Hours: Monday through Friday 10:30am to 7:00pm EST > Response (Administrator) 08/18/2015 07:48 AM > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful da ! > Customer ( 08/18/2015 07:48 AM > Good morning Natasha...can you please change this ticket for to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or closest to the price we have paid...I know I won't hear from you until after 10am when your shift starts I > Thanks, Lesley > > > > > > >>> From: "American Express Travel" <itinerarv(iinn ame\n a% el cam> > >> Date: June 26 2015 at 6:34:07 PM EDT >>> To: >>> Subject: Invoice 1887453 for 31AUG15 VUKYVN >>> > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incomin messa es. If you have any questions, please contact Centurion Travel Service at >>> > >> If airline tickets are purchased for this itinerary: > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting: > >> hup://myamextravel.com/baggage >>> > >> Your travel arrangements are outlined below in the email. Please refer to attached PDF EFTA_R1_00639069 EFTA02073420 attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: > » Friday 03 Jul 15 > >> Other Information >>> >» CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT > >> Monday 31 Aug 15 >>> Flight Information >>> >>> Date 31 Aug 2015 > » Airline Aeroflot > >> Airline Record Locator DCPXGT >>> Flight/Class SU103 L Economy Class > >> Origin New York, John F Kennedy International > >> Destination Moscow, Sheremetyevo > >> Departing 07:10 PM >>> Arriving 11:25 AM / 01 Sep 2015 > >> Departure Terminal Terminal' > >> Arrival Terminal Terminal D - Domestic/Intl > >> Estimated Time 9 Hrs 15 Mins > >> Stops Non-stop > >> Scats 18K > >> Confirmed > >> Entry and Exit Information for Travel >>> > >> American Express strongly recommends that you periodically reviewwww.Visacentral.com/amcx for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. >>> >>> > >> You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at http://www.americanexpress.com/privacy. >>> > >> See attached itinerary PDF or link for full terms and conditions. >>> EFTA_R1_00839870 EFTA02073421 > >> PDF itinerary attachment: > >> if you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. >>> >» http://wvvw.adobe.comitroducts/acrobatircadstmhtml >> > >> Thank you for choosing American Express Centurion Travel Service and have a pleasant >>> > >> Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. >>> > >> Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for an loss, injury, expense or damage to persons or property resulting, directly or indirectly, from ( the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public intemet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. >>> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. in this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may en t er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. in identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. >> > > >> California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration No.: NV#2001-0126; Iowa: TM 002 Registered Iowa Travel Agency. >> > EFTA_R1_00639671 EFTA02073422 >>> > > > > > > > > > > > > -- > > please note > > The information contained in this communication is > > confidential, may be attorney-client privileged, may > > constitute inside information, and is intended only for > > the use of the addressee. It is the property of > > JEE > > Unauthorized use, disclosure or copying of this > > communication or any part thereof is strictly prohibited > > and may be unlawful. If you have received this > > communication in error, please notify us immediately by > > return e-mail or by e-mail to ice% [email protected], and > > destroy this communication and all copies thereof, > > including all attachments. copyright -all rights reserved > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. > O 2015 American Express. All rights reserved > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > Content is provided "AS IS," without any express or implied warranties. Portions of this EFTA_R1_00639672 EFTA02073423 content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.com/help/terms maps.litin1). For "Map Legal Notices" click here:(http://www.maps google cornihelpacealnot iccs_maps.litml). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you arc responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or ina ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126 > Ref#150818-001665 Response (Natalia Molotkova) 08/18/2015 11:13 AM Lesley, according to the fare rules, we can't change the return date to December, due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you want me to price new one? I did email it to the rate desk fro them to double check the rules again, due to the original ticket was exchanged couple time. Regards, Natalia Molotkova Centurion Relationshi • Mana er Hours: Monday through Friday 10:30am to 7:00pm EST Response (Natalia Molotkova) 08/18/2015 10:34 AM Sure, let me have a look.. Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 10:30am to 7:00pm EST Response (Administrator) 08/18/2015 07:48 AM THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful da ! Customer 08/18/2015 07:48 AM EFTA_R1_00839073 EFTA02073424 Good morning Natasha...can you please change this ticket for to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or closest to the price we have paid...I know I won't hear from you until after 10am when your shift starts Thanks, Lesley >> From: "American Express Travel" <itiricia >> Date: June 26 2015 at 6:34:07 PM EDT >> To: >> Subject: Invoice 1887453 for 31AUG15 VUKYVN >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incomin messa es. If you have any questions, please contact Centurion Travel Service at t >> If airline tickets are purchased for this itinerary: >> Airline Ba a e Fee/Rules ma a ply and can be accessed by visiting: >> Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: >> >> Friday 03 Jul 15 >> Other Information >> CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT >> Monday 31 Aug 15 >> Flight Information >> Date 31 Aug 2015 >> Airline Aeroflot >> Airline Record Locator DCPXGT >> Flight/Class SU103 L Economy Class >> Origin New York, John F Kennedy International >> Destination Moscow, Sheremetyevo EFTA_R1_00839674 EFTA02073425 >> Departing 07:10 PM >> Arriving 11:25 AM / 01 Sep 2015 >> Departure Terminal Terminal' >> Arrival Terminal Terminal D - Domestic/Intl >> Estimated Time 9 Hrs 15 Mins >> Stops Non-stop » Seats I8K >> Confirmed >> Entry and Exit Information for Travel >> >> American Express strongly recommends that you periodically review www.Visacentral.com/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. >> >> >> You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at http://www.amcricanexpress.com/privacy. >> See attached itinerary PDF or link for full terms and conditions. >> >> PDF itinerary attachment: >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. >> http://www.adobe.com/products/acrobat/readstep.html >> Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. >> Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. >> >> Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for an loss, injury, expense or damage to persons or property resulting, directly or indirectly, from 4) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public intemet, telecommunications lines or facilities, or third party technology EFTA_R1_00839875 EFTA02073426 systems, or any other cause beyond the control of Amex. >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may ent er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, arc subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. >> California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency. > -- > please note > The information contained in this communication is > confidential, may be attorney-client privileged, may > constitute inside information, and is intended only for > the use of the addressee. It is the property of > JEE > Unauthorized use, disclosure or copying of this > communication or any part thereof is strictly prohibited > and may be unlawful. If you have received this > communication in error, please notify us immediately by > return e-mail or by e-mail to [email protected], and > destroy this communication and all copies thereof, > including all attachments. copyright -all rights reserved Edvacy Statement I Visit the Centurion Card web5rte To learn more about email security or report a suspicious e-mail, please visit us at arnencanexpress corn.:phishing O 2015 American Express. All rights reserved EFTA_R1_00639676 EFTA02073427 When booking concierge services for Card Members. American Express uses a third party concierge service contractor ("Concierge Company). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (Including, but not limited to negligence or failure to delrver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss. damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS? without any express or implied warranties. Portions of this content are provided by Gayot© and may not be used without written permission. Used hereunder by license. For Google 'Maps Terms of Use" click here: gattp.//mapsci000le.comthelpiterms maps.htm_lj. For 'Map Legal Notices" click here: (httn/Mww maps goggle comiheio/ktagInotices_maos html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit vnviv.amencanexpress.comitravetterms California CST#1022318, Washington USI*600-469-604, Iowa TAt$002, Nevada NV#2001- 0126 Reft1150818.001665 EFTA_R1_00639677 EFTA02073428