EFTA02092722

To: lesleyjeeagmail.conn From: Consumer Travel Network Support Sent Tue 11/4/2014 5:42:16ii n Subject: AMEX Record Locator ovember 18, 2014 [Email Ref. 141105-000067] DO NOT REPLY BELOW THIS LINE Response (Centurion Travel Team) 11/04/2014 12:42 PM Lesley, No problem, just don't forget the reservation is still live. Andrew Scott American Express Centurion Travel Jacksonville FL x 57226 Sincerely, Your Centurion Travel Services Team Two Hours of Operations 09:00am-08:00pm M-F and 09:00am-05:30pm Sat-Sun. If you need immediate assistance outside of these hours of operations, please call 1-877-877- 0987, prompt "1" for the next Centurion Travel Consultant. Custome 11/04/2014 11:25 AM Thank you for this Andrew! I will get back to you on what we wish to do. Sent from my iPhone On Nov 4, 2014, at 10:52 AM, Consumer Travel Network Support rote: Response (Centurion Travel Team) 11/04/2014 10:52 AM Lesley, To be honest with you, I can't remember if I disclosed the information obtain regarding Maria's ticket. RE-ROUTES ARE ALLOWED - but the destinations would have to stay the same This means, she could use this ticket from anywhere in the 48 states ( does not include Alaska nor Hawaii ) to Poland. EFTA_R1_00692556 EFTA02092722 If the new ticket included a price increase, we would have to collect the difference in fare. The fare would have to be equal or greater than the original ticket, meaning we would be able to book a lower fare, in hopes of getting a refund. If you have any questions or concerns, please feel free to call or E-mail me and I will be more than happy to help you. Andrew Scott American Express Centurion Travel Jacksonville FL x 57226 Sincerely, Your Centurion Travel Services Team Two Hours of Operations 09:00am-08:00pm M-F and 09:00am-05:30pm Sat-Sun. If you need immediate assistance outside of these hours of operations, please call 1-877-877- 0987, prompt "1" for the next Centurion Travel Consultant. American Express made the following annotations on 2014-11-04 12:42:16 "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Please do not respond to this email with personal identifiable information. If you need to provide personal identifiable information, you may contact us via our Secure Message Center by clicking on the following link: https://www.americanexpress.com/messagecenter Thank you." American Express a ajouté le commentaire suivant le 2014-11-04 12:42:16 "Ce courrier et toute pièce jointe qu'il contient sont réservés au seul destinataire indiqué et peuvent renfermer des renseignements confidentiels et privilégiés. Si vous n'êtes pas le destinataire prévu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute pièce jointe est interdite. Si vous avez reçu cette communication par erreur, veuillez nous en aviser par courrier et détruire immédiatement le courrier et les pièces jointes. Veuillez ne pas répondre à cet email avec l'information identifiable personnelle. Si vous devez fournir des informations identifiables personnelles, vous pouvez nous contacter par l'intermédiaire de notre centre bloqué de message en cliquant sur sur le lien suivant : https://www.americanexpressecom/messagecenter Merci." EFTA_R1_00892557 EFTA02092723