EFTA02148276

To: Tom l From: Lesley Groff Sent: Wed 2/13/2013 2:49:51 PM Subject: Re: GE Advantium Question Hi Tom! thank you very much for your reply. I will call the GE services guys (appreciate the number) I got all excited to try and make cupcakes over the weekend and my husband convinced me I should not try until it is fixed...he's right! On Feb 13, 2013, at 9:36 AM, Tom wrote: > Hi > Yesterday was my day off, so I am late replying to your email. Sorry for the delay. > The best way to have the Advantium fixed is to have GE service repair it. The number to call is 800-386-1215 (after a couple prompts a real person will help you). > When the Advantium is speed cooking the turntable will turn (according to the owner's manual for the current version). > I hope you enjoy using the Advantium as much as I think you will. > • Thanks! > Tom > From: > Sent: Tuesday, February 12, 2013 9:39 AM > To: Tom > Subject: GE Advantium Question > Hi Tom! So you got me thinking on my Advantium oven/microwave and how I am not using it to its full potential at all'' As I had mentioned when I was with you a couple of sunday's ago, the turntable is broken and no longer rotates...is this something your repair guys could come out and have a look at for me? I can of course just call your store and talk to whoever you tell me to speak with and make an appt...can you steer me in the right direction? > Also, do you know if when you use the Advantium as an oven if the turntable rotates or does it stay still? I know as a microwave it is to rotate, but was not sure if that held true when using as an oven. > Thanks, EFTA_R1_00807589 EFTA02148276