EFTA02260057

Hours: on through Friday AM- To: Amex Centurian Travel Cc: Bella Klein From: Sent: Tue 10/16/2018 3:18:56 PM Subject: Re: Help! Can we get some money back from Four Season s? ok, darn...let me know...hoping we can get one night back! On Oct 16, 2018, at 11:15 AM, Natalia Molotkova wrote: I doubt it, it was not even cancellation, it was no show, will try, but have a feeling answer will be no. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager 0PM EST Hi Natasha...As it turns out, =did NOT go on the Disney trip....would it be possible to see if we can gel looking very closely at all his Amex charges and saw we were charged for the hotell...I don't know how mam could you see what you can do for us? Saturday 06 Oct 18 Hotel Information American Express Travel KAFCWJ Record Locator Hotel Address Telephone Check In Date Check Out Date Confirmation Number Base Rate Cancellation Policy FOUR SEASONS WALT DISNEY WORLD 10100 Dream Tree Blvd ORLANDO FL 32836 1-407-3137777 Sat 06 Oct 2018 Mon 08 Oct 2018 64614S6032685 USD 949.00 / per night May be subject to local taxes, service charges, and daily resort fees if applicable Cancel 5 Days Prior To Arrival EFTA_R1_01056744 EFTA02260057 Confirmed Stiten-c ^t I ' To learn more about e-mail security or report a suspicious e-mail. please visit us at americanex ress corn hishin *2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Amen Express bin no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges andror fees you authorize. We reserve the right to note profile and preference data for servicing purposes. EFTA_R1_01056745 EFTA02260058