EFTA02262291

To: Amex Centurian Trave From: Lesley Groff Sent: Wec 56 PM Subject: Re: Hi Natasha...sorry for my delay in answering...it is ok...I think the agent let me know... no worries. is what it is. On Nov 7, 2018, at 2:07 PM, Natalia Molotkova wrote: Lesley, hi. - you cancelled some flights fro her and I believe you were wrongly advised, that ticket 051 505P was refundable. Agent was wrong, sorry, somehow they didn't even see what I advised to you when I issued ticket, that is is r Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Centurion Card v.ebsi!,, To learn more about e-mail security or report a suspicious e-mail. please visit us at a mvic onqxpro$s Ci 2015 American Express. All rights reserved American Express uses 3rd party concierge solves providers who are not authorized to act on behalf of American Express and you acknowledge that Amer way responsible or liable for the actions of the service provider and the only remedy br any claims relating to services or products provided by the service pr service provider and not against American Express. You are responsible for any purchases. shipping charges and/or foes you authorize We reserve the nigh preference data for servicing purposes. EFTA_R1_01062673 EFTA02262291