EFTA02300597

From: Tropical Hotel Ma Sent: Monday, December 29, 2014 12:50 AM To: 'Larry Visoski' Cc: 'Lesley Groff; Subject: RE: WELCOME Rental Car for Dear Larry, 'Karyna Shuliak' Thank you for your email and our partner will be awaiting for them in =ront the arrivals with a sign. Have a nice evening. Best regards, Tania Reservation De : Larry =isoski [maiIto Envoye : dimanche 28 =ecembre 2014 20:44 A : Tropical =otel Cc : Lesley Groff; Karyna Shuliak Objet : Re: WELCOME Rental Car =ol l Mr Epstein will =rrive St Barts via helicopter tomorrow at 11am., tail number =3311E., Handler at =irport is Sabian at St Barts Air service., Can you confirm a car will collect Mr Jeffrey Epstien =nd his guest upon arrival., total of 4 passengers =, Thank you Larry, EFTA_R1_01167482 EFTA02300597 Pilot Sent from my =Phone On Dec 28, 2014, at 2:31 PM, Tropical =otel =wrote: Dear All, Thank you for your response and awaiting the arrival details by =omorrow. In the meantime, do not hesitate if you have =uestion/request. Best regards, Tania Reservation De : Lesley =roff [maiIto A : Larry Cc : Tropical Hotel; Objet : Re: WELCOME =ental Car for =br>Envoye : dimanche 28 decembre 2014 =8:51 Ok. =lease keep the Hotel posted on tomorrow's trip. Sent from =y iPhone On Dec 28, 2014, at 7:45 AM, Larry Postpone heli today, till tomorrow for st brats =rip Sent from my iPad > =rote: 2 EFTA_R1_01167483 EFTA02300598 On Dec 28, 2014, at =:41 AM, Lesley Groff •:M > =rote: Hi Mariane. I have and now our =ilot Larry on this email. Larry, can you please confirm =ith the hotel arrival time of the flight today ...a car was =ented under s name. The Hotel must know what time =rrival is in order to set up transportation. have been on all these emails and have not replied. The hotel is =esperate for information which i don't have. Thanks, =esley On =ec 27, 2014, at 6:01 PM, Tropical Hotel =wrote: Dear Lesley, We are sorry to insist, but we do not understand what do you mean =y "their own =ransportation" ? We remember you and you will see in attachment that Mrs =ented a car with our partner "Welcome". =nbsp; We want to advise you that, during this period, if they do not take =he reserved car at their arrival, they will be charge the =ull amount of the car rental. Can you please let us know as soon as possible and also their arrival =ime. Thank you. Best regards Mariane Reservation 3 EFTA_R1_01167484 EFTA02300599 De : Lesley =roff Envoye :<=pan class=apple-converted-space> samedi 27 decembre =014 17:10 A : Tropical =otel Cc: Objet : Re: WELCOME Rental Car for =saps I believe they will be handling their own =ransportation...if something changes someone will let you know. =nbsp;thank you! On Dec 27, 2014, at 12:44 PM, Tropical Hotel C =rote: Dear Lesley, Do you have information for us about arrivals of Do they have secured their =iming? We are sorry to insist , but the reservation is scheduled for =omorrow and we need to know their hour of arrival to welcome =hem. looking forward to hearing from =ou. Best regards, Julie Reservation 4 EFTA_R1_01167485 EFTA02300600 De : Lesley =roff Envoye :<=pan class=apple-converted-space> vendredi 26 =ecembre 2014 11:08 A : Tropical =otel Cc : Bella Klein Objet : Re: WELCOME Rental Car for = Ok, thank you for the information...appreciate =t... On Dec 26, 2014, at 9:50 AM, Tropical Hotel =rote: =div> Dear Lesley, Thank you for your email ; well noted but keep in mind that =ithout those details our partner will not be able to insure the =ransfer and a notice is =equired. On the other hand, has called us this morning to =ancel one of the room. As explained to her by phone, no reimbursement / credit could be done =ccording to our cancellation =olicy. As a reminder, please find enclosed our cancellation =olicy. We stay at your disposal for any further question/request you may =ave. Best regards, 5 EFTA_R1_01167486 EFTA02300601 Tania Reservation De : Lesley =roff [mailto Envoye :<=pan class=apple-converted-space> vendredi 26 =ecembre 2014 10:25 A : Tropical =otel Cc: Objet : Re: WELCOME Rental Car for Hello and thank you for touching base...I have =other cc'd on this mail. They will be =lying private on the 28th to St. Barth's and will get back to =ou themselves once they have secured their timing. =nbsp; Lesley On Dec 24, 2014, at 4:03 PM, Tropical Hotel < IM MIE =rote: <=iV> Dear Lesley, A quick email to ask you if you know the exact arrival details of =rs. and Mrs. s to give to our partner =elcome for their rental =ar. They will be there to pick them up Saturday and to insure the =ransfer to the Hotel. Looking forward to hearing from =ou. 6 EFTA_R1_01167487 EFTA02300602 Best regards, Julie Reservation De : Lesley =roff Envoye :<=pan class=apple-converted-space> jeudi 11 septembre 2014 =9:29 A : Tropical =otel Objet : Re: WELCOME Rental Car for Thanks, Lesley Thank you! =nbsp;l will forward the voucher to. and see if they have flights =s of yet. Sent from my =Phone On Sep =1, 2014, at 9:24 AM, "Tropical Hotel" =rote: partner Welcome Car =ental. Dear Lesley, Thank you for your =mail. We well received cc form under Mrs a name and we =ave sent it to our So please find attached the voucher =orresponding. Also, would you please give us clients' arrival information =hen you have it in order our partner can organize their =ransfer. We stay at your disposal for any further information you may =eed. 7 EFTA_R1_01167488 EFTA02300603 Looking forward to hearing from =ou, Best regards, Louise Administration De : Lesley =roff EnvoyE :<=pan class=apple-converted-space> mercredi 10 septembre =014 16:59 A : Tropical =otel Cc : Bella Klein Objet : Hertz Rental Car fo <VOUCHER WELCOME a 28 DEC-07 JAN =015.pdf> =p class=MsoNormal><DEPOSI= & POLITIQUE ='ANNULATION.pdf> <=diy> <Mail =ttachment.eml> 8 EFTA_R1_01167489 EFTA02300604