EFTA02310630

From: Sent: To: Cc: Subject: Kim Steube Tuesday, June 19, 2012 9:38 PM Richard Kahn; Ingrid Won Re: Dining room Hi I will email you available site measure dates tomorrow. Thanks! Kim Steube Sacco Carpet Corp 520 Broadway, 6th fl On Jun 19, 2012, at 2:38 PM, ' > wrote: HI Kim, Thank you for this updated quote. I'm wondering if you could have someone come over to the house to do a proper measure of the room before we submit this order for production? If I remember correctly, I don't think anyone has measured the room, but we were just going off of the floor plans. Is it possible to set up a measurement this week, then we can finalize the order? On Jun 18, 2012, at 10:59 AM, Kim Steube wrote: Hi Rich, Rich, we value your business. I know you are frustrated with our pricing and with Marc not responding to your emails. I have asked him to call you and apologies to you for this. I understand he has been in discussion with the mill to find out why our price is higher- it shouldn't be. Marc leaves for Nepal this Friday and I will make sure he discusses expediting this order with our production manager. I have worked very successfully with Sarah over the past seven years, and value Jeffrey's business. In these difficult times, we cannot afford to lose a very good customer through bad service and miscommunication. Please call me if you have any other questions. EFTA_R1_01194695 EFTA02310630 Sincerely, KIM STEUBE 520 BROADWAY 6TH FLOOR NEW YORK, NY 10012 <image002.gif> <x-msg://27/facebook.com/saccocarpet> <image003.gif> <x- msg://27/linkedin.com/company/sacco-carpet> <image004.jpg> <x-msg://27/pinterest.com/saccocarpet> <image005.gif> <x-msg://27/saccocarpet.tumblr.com> <image006.gif> <x-msg://27/twitter.com/saccocarpet> From: Richard Kahn (mailto:r Sent: Monday, June 18, 2012 10:05 AM To: Kim Steube Subject: Re: Dining room did you have a chance to amend paperwork? thank you PLEASE NOTE EFFECTIVE JUNE 5TH MY CONTACT INFO WILL BE AS FOLLOWS: Richard Kahn HBRK Associates Inc. 575 Lexington Avenue, 4th Floor, New York, New York 10022 On Jun 15, 2012, at 6:33 PM, Kim Steube wrote: Rich, Marc is leaving for hong kong this weekend and I want to get this resolved and get this order in production before he leaves. Please confirm the quote was from TP was $39k so I can amend my paperwork tonight. Thanks, Kim Steube Sacco Carpet Corp 520 Broadway, 6th fl NY, NY 10012 <JE Dining Room S5451KS.pdf> 2 EFTA_R1_01194696 EFTA02310631 EFTA_R1_0 1194697 EFTA02310632