EFTA02522332

From: jeffrey E. <[email protected]> Sent: Monday, February 26, 2018 3:48 PM To: Debrah Dhugga Subject: Re: DUKES LONDON thank you for your attention. . I hope you can=rectify her unhappiness today On Mon, Feb 26, 2018 at 10:45 AM, Debrah Dhugga <dienniegmenumi Dear Mr Geoffrey,<=span> Please allow me to introduce mys=lf as the Managing Director of DUKES LONDONs. Our Chairman Mr Sultan =A0has brought to my attention that Ms Ilmtho is currently a resident at DUKES LONDON at this present time, is unhappy with her current=stay. M= is a regular and valued g=est of ours and I hope I can assure you that her likes and preferences are=well noted and we always endeavour to honour them each time she stays. On this rare instance however he= preferred room is currently off for refurbishment works and so we are una=le to provide it on this occasion. We did however still upgrade Ms =im to one of our superior rooms, and am deeply disappointed to learn=she is not enjoying her current stay. I appreciate you bringing this t= our attention, as we at the hotel were not aware of the dissatisfaction d=rectly from the guest, I will be sure to meet with M personally either this evening or tomorrow morning to ensure she=is as comfortable as can be and address any issues.</=> I remain at your disposal in the=meantime and look forward to meeting with M= Best regards EFTA_R1_01660461 EFTA02522332 Debrah Debrah Dhugga Managing Director DUKES COLLECTION<Apan> UK and UAE<=p> E-Mail• Web: www.dukeshotel.com<Apan> <http://www.dukeshotel.com/dukes-collectionk Registered Office: Dukes Hotel Limited 35 St. James's =lace <https://maps.google.com/?q=35+St.tlames's+Place+%0D+=C2%A0London+SW1A+1NY&entry=gmail&source=g> London SW1A 1NY chttps://maps.google.com/?q=35+St.+James's+Place+%0D+=CTYDA0London+SW1A+1NY&entry=gmail&source=g> = Registered Number: 1461396 =AO please note The information contained i= this communication is confidential, may be attorney-client privileged,=may constitute inside information, and is intended only for the use =f the addressee. It is the property of JEE Unauthorized use, disclos=re or copying of this communication or any part thereof is strictly pro=ibited and may be unlawful. If you have received this communication =n error, please notify us immediately by return e-mail or by e-mail to =a href="mailto:[email protected]" target="_blank">jeevacation@gmai=.com, and destroy this communication and all copies thereof, inc=uding all attachments. copyright -all rights reserved 2 EFTA_R1_01660462 EFTA02522333