EFTA02677791

From: Eric Roth Sent: Friday, November 8, 2013 4:43 PM To: 'Jeffrey Epstein' Cc: 'Met' 'Jay Massar' Subject: Audio Analysis - GIV Entertainment System Attachments: image002jpg; image004jpg; image006.jpg; Audio Analysis.docx; 103004C1.pdf Good morning =effrey, As you are =ware, we went to Teterboro and spent a very long day going through the =ntertainment System (audio and video). </=:p> We spent =ost of the day tuning the audio system. I am very happy with the =esults and I am hopeful you will agree. We have maximized the =erformance of the equipment installed. With regard =o blue tooth connectivity, it worked flawlessly. Dan reviewed the =rocedure with Larry. Our professional recommendation is that you =ave one i-Touch or mini i-Pad that is dedicated for the aircraft. =ou can download whatever music you or your passengers have in their =ibrary. This simplification will insure that there is no =onfusion. Keep in mind that you can (if you desire) use =ndividual personal devices to connect via Bluetooth, but you and your =assengers will have to fully understand how to connect and =isconnect. The attached =udio Analysis was prepared for you based upon yesterday's tuning =f the system at Teterboro. With regard =o the fwd monitor, as discussed, our troubleshooting has identified =hat there is a fault in the monitor (unfortunately, not uncommon in =viation). We can remove and send the monitor back for bench =esting and service during your time in your upcoming trip to Paris if =ou would like. </=:p> As =iscussed, your Mid Continent Control Cabin Management System (CMS) is =omprised of components such as the two (2) Video Switcher / =istribution Amplifiers along with other components that are analogue ( =s digital) and work through a composite video - not high definition tabling (such as HDMI for example). c/=:p> I have =poken with Adam Ewing (Technical support) and at this they currently to =ot have a system (or components) that will support hi definition. =hen I drilled down further, he informed me that when they do come out =ith a digital system EFTA_R1_01973564 EFTA02677791 to support hi definition, that your system would =ave to be completely replaced (not just the "behind the =cenes" component; but switches and all. Even if you =ere to replace the monitor with a high definition model, the end result =ould be about the same or perhaps marginally better. =0:p> </=:p> The only way =o present a high definition signal is to replace the existing cabin =anagement system or rewire the entertainment system to work =ndependently of the Cabin Management System. Jeffrey, =ith specific regard to the entertainment system, I remain steadfast as =y only goal continues to be to satisfy you. I have never given up =nd have involved myself personally to the highest degree that I can =fford to provide you with exception personal service. We are at a =uncture where I believe I have exhausted all resources. If you =eel there is something more that I can do, please let me know and I =ill continue. Aside from =ending the monitor (as noted above), the only item that requires =dditional investigation is the "buzzing" sound that is =udible when the system is powered, no music source present and the =olume elevated. Please note - if no music is presented and the =olume is adjusted to half way or below, the slight rnbsp;"buzzing" sound was not easily detectable with the =ngines running. Additionally, this sound disappears entirely when =he speakers are turned off by pressing the "speaker on/off) =witch at the VIP switch panel. We are investigating the source of =his sound. </=;p> I hope that =ou have an enjoyable flight tonight and that you are happy with the way =e tuned the system. Please let =e know your thoughts. Sincerely, </=:p> Eric </=:p> 2 EFTA_R1_01973565 EFTA02677792 =nbsp; I PRESIDENT = www.intljet.com =o:p> EFTA_R1_01973566 EFTA02677793