EFTA02691022

Mercedes-Benz Mercedes-Benz of Palm Beach Nets Country Motor Car Group Deaershi ; RECOMMENDED tis. iticiAl PLAIN Thank you for allowing us to help you maintain your 2002 8500. In our effort to help you keep your vehicle operating at peak performance, we have assembled this customized Recommended Action Plan that addresses the needs of your vehicle. Please review its contents and let your advisor know which services you would like us to perform today. If you have any questions or concerns please don't hesitate to contact us. We are here to help you. Jeffery Epstein 358 EL BRILLO WAY PALM BEA H FL 33480-4730 [email protected] Peter Schelle T. Daly Service Consultant Certified Technician 493434 Mercedes Benz of Palm Beach • www.mercedespalmbcach.com EFTA_R1_02032277 EFTA02691022 YOUR VEHICLL Year 2002 Make Mercedes-Benz Model 5500 Engine Type 5.0L V8 SOHC (MFI) Odometer 35.242 VIN # WDBNG75.102A2 17037 license # Date 7/15/2011 493434 Mercedes Benz of Palm Beach www.mcrcedcspalmbeach.com EFTA_R1_02032278 EFTA02691023 It Cris Ina' Customer Re• uests The following is what you requested we perform or investigate regarding your vehicle: A. PERFORM MULTIPOINT VEHICLE INSPECTION B. REAR SUSPENSION IS DOWN , CHECK AND ADVISE , (BOTH REAR STRUTS LEAKING) REPLACE BOTH REAR STRUTS C. COURTESY RENTAL CAR-AVERAGE $49.95 VALUE-NO CHARGE TO CLIENT WHEN RETURNED UPON NOTIFICATION OF VEHICLE COMPLETION.CLIENT IS RESPONSIBLE FOR FUEL, DAMAGE AND OPTIONAL INSURANCE. D. COURTESY EXTERIOR WASH AND VACUUM PASSENGER COMPARTMENT-$10.95 VALUE-NO CHARGE Packa•e Results MERCEDES-BENZ OF PALM BEACH MULTI- POINT INSPECTION Cautioned Task Observation Recommendation Check engine oil level/condition/leaks Found engine oil seep Passed Task • Replace right valve cover gasket • Replace left valve cover gasket Observation Recommendation Fill windshield washer fluid Found washer fluid Iced low : Filled to proper level Perform battery performance test per Battery passes performance test MFG. interval Measure left front tire tread depth 5mm or greater : Inspect next visit Measure right front tire tread depth 5mm or greater : Inspect next visit Measure right rear tire tread depth 5mm or greater : Inspect next visit Measure left rear tire tread depth 5mm or greater : Inspect next visit inspect overall tire wear and conditio All tires wearing normally - Inspect next visit Inspect front brake lining thickness 5mm or greater Inspect rear brake lining 5mm or greater INIMMISSOI wynv.merccvicspalmbeach.com 3 EFTA_R1_02032279 EFTA02691024 Passed Task Other brake system observations Observation All brakes wearing normally - Inspect next service Recommendation Passed Tasks Inspect taillight, turn signal, and side marker assemblies for cracks/damage Inspect heat and air conditioning V operation Inspect hazard light(s) operation 2, Inspect taillight, turn signal, side matter. V and license plate lights Inspect all vehicle wiper blades Inspect battery terminals/cables with V battery performance test 7 Inspect fuel injection/induction system Measure left front tire tread depth Measure left rear tire tread depth tit Check/Adjust front tire pressure  Other brake system observations A,. Inspect exhaust system for leaks, damage, and loose parts 7 Inspect engine mounts ' Check power steering fluid V level/condition/leaks / Inspect front differential for leaks Check automatic transmission condition/leaks Inspect fog lamps, driving lamps and / headlight (low and bright beam) operation 7 Inspect dash and interior lights operation  Inspect instrument panel warning lamps / Inspect brake light(s) operation  Fill windshield washer fluid  Inspect all hoses and clamps 7 . Inspect ignition wires Inspect hoses (engine, power steering. and HVAC) Measure right front tire tread depth / Inspect overall tire wear and condition / Inspect front brake lining thickness Inspect steering and sway bar V components 7 . Inspect wheel bearings d. Inspect transmission mounts and shift linkage z Check engine coolant level/condition/leaks / Inspect transfer case for leaks Inspect windshield wiper/washer / operation / Inspect back-up light(s) operation 7 Check horn operation d. Perform battery performance test per V MFG. interval Inspect serpetine belt (drive belts) 7 Inspect hood pad insulation tat Measure right rear tire tread depth I' Check/Adjust rear tire pressure / Inspect rear brake lining thickness 7 Inspect suspension components Inspect Axles, driveshaft(s) U-joints and V CV joints/boots 7 Inspect fuel tank, lines, and connections 7 Check brake fluid level/condition/leaks / Inspect rear differential for leaks 0 Previousl Declined Recommendations We have kept a close watch on your maintenance history and believe that these previously recommended actions should still be performed: Recommendation Replace left and right side valve cover gaskets Declined Approved 493434 Mercedes Benz of Palm Beach • www.mercedespalmbeach.com 4 EFTA_R1_02032280 EFTA02691025 Additional Information Below is information we feel would help you better understand some of the reasons for taking preventive maintenance steps — steps that help to ensure the reliability and safety of your vehicle for you and your family. n The following section may contain instructions for servicing various components of your vehicle. These are an overview of the process that will be performed by a skilled technician in our shop. They are not intended to be a guide for a "do-it-yourself" operation. Valve cover gasket replacement Al-210 Operation Description: Remove valve cover bolts and valve cover. Clean out excess oil. Clean all mating surfaces. Replace valve cover gasket and inspect interior O rings. Inspect all surfaces for cracks and deterioration. Significance: Over time, the gasket that seals the valve cover to the head assembly wears and eventually fails. Typically this allows oil to leak from the valve cover, but sometimes the leak occurs in the spark plug wells. If the dipstick is reading low and there's no sign of oil smoke, you may have an oil leak. One common place for oil leaks is from where the valve cover meets the cylinder head. Advantage: Intake and exhaust valves open and close rapidly while the engine is running. This extreme mechanical activity requires oil for lubrication. All this happens under the valve cover. The valve cover gasket seals the oil between the engine and the valve cover. After time and many miles, the valve cover gasket can dry out and crack. When this happens, all the oil flying around inside the valve cover will escape, leaving you with an ugly oil leak. Recommended Services Removing a valve cover to replace gasket #O New valve cover gasket Our technicians recommend the following services for your vehicle. Original Customer Requests Status Cost Declined Approved A. PERFORM MULTIPOINT VEHICLE INSPECTION $0.00 X B. REAR SUSPENSION IS DOWN , CHECK AND ADVISE , $0.00 X REPLACE BOTH REAR STRUTS (BOTH REAR STRUTS LEAKING) $10,009.0 X 493434 Mercedes Benz of Palm Beach www.mercedespalmbeach.com EFTA_R1_02032281 EFTA02691026 Original Customer Requests C. COURTESY RENTAL CAR-AVERAGE $49.95 VALUE -NO CHARGE TO CLIENT WHEN RETURNED UPON Status Cost Declined Approved NOTIFICATION OF VEHICLE COMPLETION.CLIENT IS $0.00 X RESPONSIBLE FOR FUEL, DAMAGE AND OPTIONAL INSURANCE. D. COURTESY EXTERIOR WASH AND VACUUM PASSENGER COMPARTMENT-$10.95 VALUE-NO $0.00 X CHARGE Subtotal $10,009.0 $10,009.00 Inspection Recommendations Status Cost Declined Approved Replace right valve cover gasket (Found engine oil seep) Caution $0.00 X Replace left valve cover gasket (Found engine oil seep) Caution $0.00 X Subtotal $0.00 Previously Declined Recommendations Status Cost Declined Approved Replace left and right side valve cover gaskets Caution $843.00 Subtotal $0.00 Totals, Taxes and Fees Cost Declined Approved Estimate Subtotal $10,852.0 $10,009.00 $0.00 Shop Fees $20.38 $0.00 Tax 6.00% $652.34 $0.00 Estimate Total $11,524.7 $0.00 For "See Al-" items see the "Additional MA 493434 Mercedes Benz of Palm Beach www.mercedespalmbeach.com E FTA_R 1_02032282 EFTA02691027