From: Jason Gladman

From: Jason Gladman To: Subject: Fwd: Lincoln Replacement Door Date: Thu, 13 Aug 2015 23:47:46 +0000 Hi Lesley, Hopefully this worked...see email below. Thanks, Jason Sent from my Verizon Wireless 4G LTE smartphone Forwarded message From: "Jason Gladman" <-• Date: Aug 12, 2015 11:39 PM Subject: Lincoln Replacement Door To: < Cc: Hi Lesley, The Lincoln Replacement Door Slab still has a couple more weeks before it gets delivered to my office (I'll ask my office for a more precise date tomorrow), but I wanted you to start preparing for the Installation. Unfortunately, Lincoln and will replace the door at No Charge, but they don't cover Installation. Therefore, you will need to have Bob Caffrey or someone else install and paint the door. Our Service Department can install the door for you at a rate of $90 per hr. but their services don't include painting. If you're interested in having us do it, I'll find out how many hours it will take and let you know exactly how much it will cost. I apologize I didn't tell you this a couple of weeks ago when I placed the order, but to be honest with you, I've never had to do this before and didn't think about the painting end of it. I was also thinking we were replacing the Active Panel, which would have been very easy to install and I would have just had my Service Tech do it for you at no charge, but being that ifs the inactive panel there's a lot more to it. Again, I'm sorry for any inconvenience this may cause but feel free to email, call, or text me with any questions. Best Jason Jason Gladman Architectural Rep. Rockman Millwork Windows & Doors 105 Fairview Park Drive Elmsford, NY 10523 www.rockmanmillwork.com Custom European Windows: www.sorpetalerusa.com EFTA00344498