DS9 Document EFTA00345004

From To Subject: Germany/Boston Tix...seats [Email Ref: 150723-000076] Date: Wed, 22 Jul 2015 18:19:12 +0000 Attachments: LOGO_lufthansa.png; LOGO_Iufthansa(1).png ;1Centuri Response 07/22/2015 02:19 PM I am not sure if they will allow assigning seats fro free 24 hours prior. At the airport on the day of departure. Rewards Hours: Monday through Friday 10:30am to 7:00pm EST Customer 07/22/2015 01:42 PM ok, lets just leave without seats...when can they go to the airport for seats? now or do they have to wait for 24 hours before fli ht? On Jul 22, 2015, at 1:19 PM, wrote: > > > Respons 07/22/2015 01:19 PM > Lufthansa will try, but it all depends what will be available at teh airport, at this point they have plenty of seats > Centurion Relationship Manager > onday through Friday : am o : pm us ome 7/22/2015 01:15 PM > I think they should be fine without buying seats, rig t. ey are a family so they will seat them together I'd think.. On Jul 22, 2015, at 1:10 PM,I wrote: > » Response 07/22/2015 01:10 PM > LH 193 17AUG TXL FRA 345P 455P - 15.00USD per seat LH 422 I8AUG FRA BOS 1240P 235P - 35.00USD per seat, 100.00 - fro extra leg room seat LH 423 14JUL BOS FRA 440P 540A - 35.00USD per seat, 100.00 - fro extra le: room seat LH 174 15JUL FRA TXL 745A 855A - 15.00USD per seat > turion Relationship Manager > (877 877-0987 > Hours: Monday through Friday 07/22/2015 01:05 PM > Let me Centurion Relationship Manager onday through Friday 7/22/2015 01:04 PM > do you know what the fee is? On Jul 22, 2 at wrote: > » Response 07/22/2015 12:10 PM > =I, for coach cabin Lufthansa only allows to pre-assign seats foe fee, once tickets are issued, or at the airport for free. What Centurion Relationship Manager • Monday through Friday r.m I .t 'pm • 7/22/2015 11:59 AM > 22, 2015, at 11:48 • • wrote: > » Response 07/22/2015 11:48 AM > Special meal fro him will be confirmed only on the long haul flight, ov Centurion Monday through Friday 10:30am to 7:00pm EST > > Respo 07/22/2015 11:28 AM > Perfect!! Thank you!!! > Regards, • acenturion Relationship Manager - > EFTA00345004 Monday through Friday . m . m u mer Relationship Manager (8 07/22/2015 11:27 AM > I have better info for you! =Is a vegetarian...p ease spec' y s ecific meal..YE thanks for figuring out ey wanted to sta overni ht) urrent address of residence ip and country of birth: Germany asspor t num er: f born om male born female bo ights: vegetarian alid until 07/16/2023 alid until 03/17/2020 alid Jul 22, 2015, at 11:12AM, wrote: > > > Response 07/22/2015 11:12 AM > Lesl ey, Do you know if a a boy? Also, is it posse e to get their passport's expirati n dates? Thank > R and Centurion Relationship Manager Hours: Monday through Friday am to : m > > esponse 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted cording to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 L H 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR chan e fee. In case of cancellation, no value fro the future. May I is > Centurion Relationship Manager Monday through F riday i s i. m . i i i m u me 07/22/2015 11:05 AM > Dear =I could you please help us a ermany to Boston?That would be most wonderful!Thank yo u and kind regards, — The following connection would be very good: Flight Monday, 17.08.2015 from r in (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: Olh 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA ) to Boston (B OS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Bos ton - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: Olh 10min Lufthansa LH174 08:55 +1 Tag Berlin - Te el (TXL) Economy (L) O n the flight from Berlin, our daughtetwill be be data (same as last time): born itizens ess in the US: 02139 Phone We wi 11 get new visas from the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- pl ease note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by e- mailto: , and destroy this our EFTA00345005 communication and all copies thereof, including all attachments. copyright -all rights reserved image File Attachment LOGO luflhansa.png, 757 bytes, Added to incident image File Attachment — LOGO_Iufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > C 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for t he actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.corn/help/terms_maps.html). For "Map Legal Notices" click here:(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for m eetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more informationpleasevisitwww.american express.com/travelterrns California CST#1022318, Washington UBI#6 , Nevada NV#2001- 0126 > > > Ref#150723-000076 > > Custome 07/22/2015 11:27 AM > I don't know but will find out...and Yes, I can get the expiration dates... On Jul 22, 2015, at 11:12 AM, 07/22/2015 11:12 A their passport's expirat Relationship Manager Monday through Friday 10:30am to 7:00pm EST > > Response 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over nig t - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 L H 423 14JUL B OS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR chan e fee. In case of cancellation, no value fro the future. May I is 9 > Centurion Relationship Manager Monday through Frida er ( • rote: > > > Response o you know ii is a bo . so, is ossi e o get Centurion EFTA00345006 07/22/2015 11:05 AM > Dear could you please help us again with booking our flight from Germany to Boston?That would be most wonderful!Thank you and kind regards, Joscha — The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: Olh 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan Int ernational, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: Olh 10min Lufthansa LH174 08:55 +1 Tag Berlin - Te el (TXL) Economy (L) On the flight from 'n, our data san st time as daughter gt ill be below but on the return from Boston, she will be Here are our Weimar, German erman Pass .o om itizens Address in the US: one We wi II get new visas from the US embassy in B erlin. ey s ou ready e ore e , but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this c ommunicatio n in error, lease notif us immediately by return e-mail or by e- mailto: , and destroy this communication and all copies thereof, including all at tachments. copyright -all rights reserved image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card webs ite > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The act ual decisi on to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider ackn owledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service p rovider a nd not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and EFTA00345007 availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:(http://vvvvw.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile a nd prefe rence data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that cert ain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For moreinformationpleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694 Iowa TA#002, Nevada NV#2001-0126 > > > Re M150723 -000076 > > Response 7/22/2015 11:12 AM > =I Do you know if s a boy? Also, is it posse e to get t eir passport's expiration dates? Thank > Centurion Relationship Manager > : Monday through Friday : am o : pm esponse 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over m g t - ac cor ing to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change fee. In case of cancellation, no value fro the future. May I issue the Centurion Relationship Manager • Monday through Friday 10:30am to 7:00pm EST > > Customer 7/22/2015 11:05 AM > Dear could you please help us again with booking ou om Germany to Boston?That would be most wonderful!Thank you and kind regards, The following connection would be very good: Flight Monday, 17.08.2015 from er in L) to Frankfurt (FRA) 15:45 Berlin -Tegel (TXL) Lufth ansa Rei sezeit: 0lh 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 0 I h 10min Lufthansa LH174 08:55 +1 Tag Berlin - Tegel (TXL) Economy (L) On the flight from Berlin, our daughterM will same as last be belo time bo Berlin, Passpo We will ge new visas rom e U em assy er in. ey s ou e rea y • e ore e , but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, but on th Boston, she will be EHere are our data borne...In Weimar German Pass o n Berlin ass 'em erman Pass ort bo n Berlin, German we are all erman citizens Address in t e EFTA00345008 disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by (mailto: , and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved image File Attachment LOGO luftha nsa.png, 757 bytes, Added to incident image File Attachment LOGO_Iufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > m 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third p arty co ncierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agen ts of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or produc ts pro vided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is pro vided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Expres s perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provid e incentives to our travel counselors. For more informationpleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694 I wa TA#002, Nevada NV#2001- 0126 > > > Ref#150723-000076 > > Response 7/22/2015 11:48 AM > Special meal fro him will be confirmed only on t e ong au ug t, over the water. > urion Relationship Manager urs: Monday through Friday 7/22/2015 11:28 AM > enturion Relationship Manager onday through Friday tomer 7/22/2015 11:27 AM > I is a vegetanan...p y specific meal..YES. issue 10:30am to 7:00pm EST > > Response 10:30am to 7:00pm EST > > have better info for you! tickets (thanks for figuri urrent address of residence and country of birth: Germany Passport number: ease spec' ovemi ht e wanted to stav 1 bo itzenship valid until Jan 28 2020 meal EFTA00345009 requirements on flights: vegetari ale bo alid until 07/16/20 male bo valid until 03/17/2020 emale bo valid until 11/03/2 n u 015, at 11:12 AM wrote: > > > Response 07/22/2015 11:12 AM > o you know ais a boy? Also, is posst e o ge eir passport's expiration dates? Thank you, > turion Relationship Manager 877) 877-0987 > Hours: Monday through Friday 7/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over mg t - accor mg to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 I4JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change fee. In case of cancellation, no value fro the future. May I iss ue the tickets? > Regards, > Centurion Relationship Manager > 877-0987 > Hours: Monday through Friday : am to : pm > > ustomer 07/22/2015 11:05 AM > Dear could you please help us again with boo ang our tg om Germany to Boston?That would be most wonderful!Thank yo u and kind regards The following connection would be very good: Flight Monday, 17.08.2015 from er m L) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: Olh 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Bos ton - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag FrankfurUMain International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag FrankfurUMain International (FRA) Lufthansa Reisezeit: Olh 10min Lufthansa LH174 08:55 +1 Tag Berlin - Tegel (TXL) Economy (L) On the flight from Berlin, our daughte=vill be bel n the Boston, she will bel.Here are our time om n Weimar German Pass rt bo n Berlin, erman born Berm, •.n. . .ort o n Ber in erman Pass o e are all German citizens Address in t e e wi 11 get new visas from the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- pl ease note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by (mailto: , and destroy this communication and all copies thereof, including all attachments. copyright -all rights rese rved image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion _ Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > in EFTA00345010 When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provid er before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provid er . Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions a nd other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more informationpleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#60 , Nevada NV#2001- 0126 > » Ref#150723-000076 » Customer 07/22/2015 11:27 AM > I don't know d Yes, can get t e expiration ates... On Jul 22, 2015, at 11:12 AM, rote: > > > Response 07/22/2015 11:12 A y u know if Anis a boy. so, is it posse e to get their passport's expirat Centurion Relationship Manager > Hours: Monday through Friday iu:.,uam iii e':uupin c i - - nespunse 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over nig rt - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 I8AUG FRA BOS 1240P 0235P 3 LH 423 I4JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR ch ancellation, no value fro the future. May I is 9 Centurion Relationship Manager Monday through Friday 10:30am to 7:00pm EST > > Customer 07/22/2015 11:05 AM > Dear could you please help us again with booking our fli ht from Germany to Boston?That would be most wonderful!Thank you and kind regards, — The following connection would be very good: Flight Monday, 17.08.2015 from Ber m (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 Frankfurt /Main International (FRA) Economy (V) EFTA00345011 Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Re i sezeit: 0lh 10min Lufthansa LH174 08:55 +1 Tag Berlin - Tegel (TXL) Economy (L) On the flight from Berlin, our daughte=will be below but on th i Boston, she will be Here are our data same as last time) om n Weimar, Gee"" . • • irt o in Berlin, rman Passpo Be Mt • Hu u Passpo born ens Address in the US: wt get new visas rom the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Un authorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by e- mailto: , and destroy this communication and all copies thereof, including all at tachments. copyright -all rights reserved image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > C 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company" ). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.corn/help/terms_maps.html). For "Map Legal Notices" click here:(http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your EFTA00345012 behalf, although you are resp on sible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that cert ain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more informationpleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001- 0126 > > > Ref#150723-000076 > > Response 7/22/2015 11:12 AM > 1=1, Do you know i=is a bo ? Also is it ossible to get their passport's expiration 9 Thank vnn > Reoardc > Centurion Relationship Manager> 877-0987 > Hours: Mo nday through Friday am o : pm > > espons 7/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over mg - accor mg to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 I4JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change fee. In case of cancellation, no value fro the future. May I issue the Centurion Relationship Manager> onday through Friday 10:30am to 7:00pm EST > > Customer 7/22/2015 11:05 AM > Dear could you please help us again wr oo ang our r r rom Germany to Boston?That would be most wonderful!Thank you and kind regards, The following connection would be very good: Flight Monday, 17.08.2015 from er m L) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0l h 10min Lufthansa LH193 16:55 FrankfurUMain International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan Intern atio nal, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag FrankfurUMain International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag FrankfurUMain International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa LH174 08:55 +1 Tag Berlin - Tegel (TXL) Economy (L) On the flight from Berlin, our daughterMvill be below but on th Boston, she will beMiere are our data (same as last time born n Weimar German Pass i ort bo n Berlin e born in Berlin, G-rm.n P born n Berlin erman We will get new visas from the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- please note The inf ormat ion contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by (mailto: , and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved image File Attachment LOGO lufthansa.png, 757 bytes, Added to incident EFTA00345013 image File Attachment LOGO lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion _ Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpr ess.c om/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of th e service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.corn/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information pleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#6 002, Nevada NV#2001- 0126 > > > Ref#150723-000076 > > Response 07/22/2015 12:10 PM > for coach cabin Lufthans a only allows to pre-assign seats oe fee, once tickets are issued, or at the airport for free. W > Centurion Relationship Manager (877) 877-0987 > riday 10:30am to 7:00pm EST > > Customer 7/22/2015 11:59 n Jul 22, 2015, at 11:48 AM, r >>> Response 7/22/2015 11:48 AM > Special meal fro him will be confirmed only on ie ong au light, over the water. > urion Relationship Manager 877 877-0987 > Hours: Monday through Friday 7/22/2015 11:28 AM > Centurion Relationship Manager Hours: Monday through Friday 7/22/2015 11:27 AM > I =current address of residence itizenship tickets (thanks for figuring out the wanted to sta ovemi h is a vegetarian...please specif s ecific meal..YES issue have better info for you! and country of birth: Germany Passpor t number: , valid until Jan 28 2020 meal EFTA00345014 requirements on flights: vegetarian female born valid until 07/16/2023 male born valid until 03/17/2020 emale bo vali 015, at 11:12A gib > > > esponse 7/22/2015 11:12 AM > Do you know if s a bo ? Also is e to get t eir passport's expiration dates? Thank you, > Re ards, > Centurion Relationship Manager > 877-0987 > Hours: Monday through Friday 07/22/2015 11:07 AM > Ok, I : tam to : t t Pm found my mistake - they wanted to stay over mg t - accor mg to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 L H 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 I4JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change fee. In case of cancellation, no value fro the future. May I issue the tickets? > Re ards, ffi Centurion Relationship Manager > : (877 877-0987 > Hours: Monday through Friday am o : pm us ome 7/22/2015 11:05 AM > Dear could you please help us again with booking our fligbLfiapermany to Bost on? That would be most wonderful!Thank yo u and kind regards The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 01 h 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Bos ton - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: Olh 10min Lufthansa L :55 +1 Tag Berlin - Tegel (TXL) Economy (L) O n the flight from Berlin, our daughte will be belo but on the t mfr m Boston, she will 6= Here ar ur data ame as last om in Weimar, Germany, Passport time) born erlin Germa Berlin, erman Passport Pass ort we are all German citizens Address in e wi II ge new visas m t eta em • assy er in. ey s ou e rea y • e ore e , but there is no guarantee for that. -- pl ease note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notif us immediate) b return e-mail or b e- mailto: , and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > O 2015 t 0 e n Berlin erman in EFTA00345015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or Amer ican Express are in no way responsible for t he actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.goog le.com/help/terms_maps.html). For "Map Legal Notices" click here:(http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for m eetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more informationpleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694 Iowa TA#002, Nevada NV#2001- 0126 > » Ref#150723-000076 » Customer 07/22/2015 11:27 AM > I don't know d Yes, can ge e ex 22, 2015, at 11:12 AM, rote: > > > Response 07/22/2015 11:12 AM > Do you know i get their passport's expirati Centurion Relationship Manager Hours: Monday through Friday i ram to > > espons 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over night - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 I8AUG FRA BOS 1240P 0235P 3 LH 423 I4JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR chant e fee. In case of cancellation, no value fro the future. May I iss 9 > , Centurion Relationship Manager Monday through Friday 07/22/2015 11:05 AM > Dear =I could you please help us again wit o ing our from Germany to Boston?That would be most wonderful!Thank you and kind regards — The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) EFTA00345016 Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan Int ernational, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa LH174 08:55 +1 Tag Berlin - Te el (TXL) Economy (L) On the flight from Berlin, our daughter ill be below ut on the return from Boston, she will b. Here are our data same as ia.,t time born n Weimar, German n Berlin, German Pass o Passpo ye are al ,erman citizens Address in the US We wi II get new visas from the US embassy in B erlin. ey s ou e rea y e ore e , but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by e- mailto: , and destroy this communication and al I copies thereof, including all at tachments. copyright -all rights reserved image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card webs ite > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > C 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Expre ss strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider ackn owledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.corn/help/terms_maps.html). For "Map Legal Notices" click here:(http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your EFTA00345017 behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppli ers. We want you to be aware that cert ain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more informationpleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-4 9- 94 I wa TA 002, Nevada NV#2001- 0126 > > > Re M150723-000076 > > Response 07/22/2015 11:12 AM > Do you know if Mis a bo ? Also is ssi e r passport's expiration 9 > > Centurion Relationship Manager> : : (877 877-0987 > H urs: Monday through Friday am o pm espouse 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over night - accor mg to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 I4JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change fee. In case of cancellation, no value fro the future. May I issue the Centurion Relationship Manager> (8 onday through Friday : am o : pm us omer 07/22/2015 11:05 AM > Dear could you please help us again wit o mg ou ilf7ili rom Germany to Boston?That would be most wonderful!Thank you and kind regards, The following connection would be very good: Flight Monday, 17.08.2015 from XL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0l h 10min Lufthansa LH193 16:55 FrankfurUMain International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag FrankfurUMain International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa LH174 08:55 +1 Tag Berlin - Tegel (TXL) Economy (L) On the flight from Berlin, our daughte rwill be belo but on th Boston, she will be.Here are our data same as last time bo n Weimar German Pass on bo n Berlin German Pass born in Berlin, erman Pass .o orn in Berlin German , Pass ort we are a ennan citizens Address in the US: We will get new visas from the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by (mailto: , and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved image File Attachment LOGO luftha nsa.png, 757 bytes, Added to incident EFTA00345018 image File Attachment LOGO lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion _ Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling y our concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agen is of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Mem ber) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is pro vided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reser ve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provid e incentives to our travel counselors. For more information pleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694 Iowa TA#002, Nevada NV#2001- 0126 > > > Ref#150723-000076 > > Respons 7/22/2015 11:48 AM > Special m nfirmed only on e ong au g , over the water. > Re ards Centurion Relationship Manager (877) 877-0987 > Hours: Monday through Friday 07/22/2015 11:28 AM > a > enturion Relationship Manager (877 877-0987 > Hours: Monday through Friday 10:30am to 7:00pm EST > > Customer 7/22/2015 11:27 AM > I have better info for you! as a vegetarian...p ease spec' s ecific meal..YES issue s (thanks for figuring out t le wanted to sta ovemi t current address of residence bo and country of birth: Germany Pass re uirements on flights: vegetari alid until 07/16/2023 male bo until 03/17/2020 emale born alit • • MIMS . 015, at 11:12 AM nse 07/22/2015 11:12 AM > M, Do you know i f is a boy? Also, is it possible to get their passport's expiration dates? Thank you, > 10:30am to 7:00pm EST > > Respo numbe v ale bo i6zenship EFTA00345019 Re ards, > Centurion Relationship Manager urs: Monday through Friday 10:30am to 7:00pm EST > > Response 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to sta rig to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change fee. In case of cancellation, no value fro the future. May I issue the Centurion Relationship Manager > (8 onday through Friday et r EST > > ustomer 07/22/2015 11:05 AM > Dear could you please help us again with booking our flight from Germany to Boston?That would be most wonderful!ThanIc yo u and kind regards,_— The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0th 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 1 2:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Bos ton - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: Olh 10min Lufthansa LH174 Tag Berlin - I (TXL) Economy (L) On the flight from Berlin, our daughte ill be bel ut on t Boston, she will b Here are our data (same as last time born in Weimar, German 77 in er in, ermany, Pass ort Passpo ve are all German citizens ess in t e e wi 11 get new visas from the US embassy in Berlin. , but there is no guarantee for that. -- pl ease note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by e- mailto: , and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved image File Attachment LOGO lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.corn/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly EFTA00345020 fro the future. May I 'SS 9> Relationship Manager Monday through Friday i . 07/22/2015 11:05 AM > Dear could you please help us again with booking our fli h from Germany to Boston?That would be most wonderful!Thank you and kind regards — The following connection would be very good: Flight Monday, 17.08.2015 from Ber rn (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Co ncierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for t he actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are pr ovided by Gayot© and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.corn/help/terrns_maps.html). For "Map Legal Notices" click here:(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information pleasevisitwww.americanexpres s.com/travelterms California CST#1022318, Washington UBI#6 , Nevada NV#2001- 0126 > > > Ref#150723-000076 > > Custome 7/22/2015 11:27 AM > I don't know but will find out...and Yes, can get a expiration ates... On Jul 22, 2015, at 11:12AM rote: > > > 07/22/2015 11:12 > o you know i is a boy. o get their passport's expiration Centurion Relationship Manager Monday through Friday 10:30am to 7:00pm EST > > Response 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted ording to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: I LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0 440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR chan e fee. In case of cancellation, no value Centurion er Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 EFTA00345021 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa LH174 08:55 +1 Tag Berlin - Tegel (TXL) Economy (L) On the flight from Berlin, our daughter Aino will be below 2 rs but on the return fr. m B sto n, she will be >2. Here are our data (same as last time): bo n Weimar, - sort bo n B in Be • Passpo ve are all German citizens Address in the US: e wt ge new visas rom the US embassy in Berlin. eysou e ready e ore t e t , but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by e- mailto: , and destroy this communication and all copies thereof, including all at tachments. copyright -all rights reserved image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > m 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against C oncierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.corn/help/terrns_maps.html). For "Map Legal Notices" click here:(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for se rvicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that cert ain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel EFTA00345022 counselors. For more information pleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694 I wa TA#002, Nevada NV#2001- 0126 > > > Ref#150723-000076 > > Response 07/22/2015 11:12 AM > M, Do you know if is a bo ? Also is ssu e get eir passport's expiration dates? Thank u > Re ard > Centurion Relationship Manager> (877 877-0987 > Hours: Monday through Friday se 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over nig - accor mg to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change fee. In case of cancellation, no value fro the future. May I issue the Centurion Relationship Manager> onday through Friday 10:30am to 7:00pm EST > > Custome 7/22/2015 11:05 AM > Dear could you please help us again om Germany to Boston?That would be most wonderful!Thank you and kind regar — The following connection would be very good: Flight Monday, 17.08.2015 from Ber m TXL) to Frankfurt (FRA) 15:45 Berlin -Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 FrankfurUMain International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag FrankfurUMain International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag FrankfurUMain Int emational (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa L 08:55 +1 Tag Berlin - Tegel (TXL) Economy (L) On the flight from Berlin, our daughter will be below 2yrs, but on the return from Boston, she will be >2. Here are our data ( time born -n Weimar Germa born n Berlin terrnan Pass rt in Berlin, Passno a are all German citizens Address in the US We will get new visas from the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by e-mail and destroy this communication and all copies thereof, including all attachments. copyright - all rights reserved image File Attachment LOGO lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion _ Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service con tractor ("Concierge Company"). In some cases, Concierge Company EFTA00345023 will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your beha If, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#6 002, Nevada NV#2001- 0126 > > > Ref#150723-000076 > > Respons 07/22/2015 01:10 PM > LH 193 17AUG TXL FRA 345P 455P - 15.00USD per seat LH 422 18AUG FRA BOS 1240P 235P - 35.00USD per seat, 100.00 - fro extra leg room seat LH 423 14JUL BOS FRA 440P 540A - 35.00USD per seat, 100.00 - fro 745A 855 Manager Friday 10: ii I . • lam to •I I I - „ , . t$ > t • it > ti=5 1117 H 174 15JUL FRA TXL Centurion Relationship ours: Monday through 07/22/2015 01:05 PM > en elationship Manager > onday through Friday 1:04 PM > do ote: >>> n Lufthansa issued, or at the airport for free. What Centurion Relationship Manager onday through Friday 7/22/2015 11:59 AM > vrote: > > > Response Special meal fro him will be confirmed only on Centurion tikatitgte Tiski 10:30am to 7:00pm EST > > Customer you know 9 u122, 2 a Response t 7/22/2015 12:10 PM > only alloy • oe f r MOM 22, 2015, at 11:48 07/22/2015 11:48 AM > the long haul flight, o Relationship Manager Monday through Friday am to m 07/22/2015 11:28 AM Relationship Manager Monday through Friday • • 1 I tam to t t , m > > Customer non I I > Centurion EFTA00345024 07/22/2015 11:27 AM > I have better info for you! s a vegetarian...please specify s ecific meal..Y (thanks for figuring out they wanted to sta overni ht) current address of residence citizens ip and country of birth: Germany asspor t num er: Jan 28 2020 meal requirements on flights: vegetarian valid until 07/16/2023 valid until 03/17/2020 male bo valid until 11/03/2019 ,at 11:12AM • > > > Response 07/22/2015 11:12 AM > o you their passport's expiration dates? Thank ou > Re ards Centurion Relationship Manager (8771877-0987 > Hours: Monday through Friday 10:30am to 7:00pm EST > > Response 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over night - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 L H 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR ch ancellation, no value Centurion (8 • Monday through Friday t . tam to . t t i m > > ustomer 07/22/2015 11:05 AM > Dear could you please help us again wit oo ang our ight from Germany to Boston?That would be most wonderful!Thank yo u and kind regards, The following connection would be very good: Flight Monday, 17.08.2015 from er m XL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) fro the future. May I issue the tickets? > Re ards > Relationship Manager Flight Tuesday, 18.08.2015 from Frankfurt (FRA ) to Boston (BOS) 12:40 FrankfurUMain International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Bos ton - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa LH174 08:55 +1 Tag Berlin - Te el (TXL) Economy (L) O n the flight from Berlin, our last time): daughter will be belo but on t Boston, she will be. Here are our bo n Weimar, German 17 born 02/05/1977 in Berlin, German Pass o in Berlin, Germany, Passpo bo Pass Sve are a erman citizens ess in t e e wr ge new visas rom the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- pl ease note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by e- mailto: , and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved image File Attachment EFTA00345025 LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > C 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for t he actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.corn/help/terms_maps.html). For "Map Legal Notices" click here:(http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for m eetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more informationpleasevis itwww.americanexpress.com/travelterms , Nevada NV#2001- 7/22/2015 11:27 California CST#1022318, Washington UBI#6 0126 > > > Ref#150723-000076 > > Custome AM > I don't know 2015, at 11:12 AM, nd Yes, can ge e ex Ira ion ates... n Jul 22, wrote: »Ltsponse 07/22/2015 11:12 AM > Do you know if a a bo ? Also is it • ossible to get their passport's expirat Centurion Relationship Manager (87 Monday through Friday am to : m > > esponse 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over rug t - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 L H 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR ch cancellation, no value fro the future. May I is ► Centurion Relationship Manager Monday through Friday t . tam o . m us omer 07/22/2015 11:05 AM > Dear =I could you please help us from Germany to Boston?That would be most wonderful!Thank you and kind regards EFTA00345026 — The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan Int ernational, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 01h 10min Lufthansa LH174 08:55 +1 Tag Berlin - Te el (TXL) Economy (L) On the flight from Berlin, our daughter =NW be belo but on t are Boston, she will be.Here our data borniiiiiiin Weimar, German Pas born n Berlin, German Pass o in Berlin, German Passpo o Pass o ye are all German ci iz s ss in the US: We wi II get new visas from the US embassy in B erlin. They should be ready before the 18th, but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this c ommunication in error, lease notif us immediately by return e-mail or by e- mailto: , and destroy this communication and all copies thereof, including all at tachments. copyright -all rights reserved image File Attachment LOGO lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_Iufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card webs ite > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > C 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The act ual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider ackn owledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service p rovider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used EFTA00345027 without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.corn/help/terms_maps.html). For "Map Legal Notices" click here:(http://wvvw.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile a nd preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that cert air suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more informationpleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#60 02, Nevada NV#2001- 0126 > > > Re f#150723-000076 > > Respons 7/22/2015 11:12AM> =1, Do you know ais a bo ? Also is it ossible to get their passport's expiration 9 • • Centurion Relationship Manager > > Hours: Monday through Friday : t am to : t t pm > > esponse t 7/22/2015 11:07 AM > Ok, I found my mistake - they wanted to sta g to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change f lation, no value fro the future. May I issue the tickets? > Regards, > > Centurion Relationship Manager > 877-0987 > Hours: Monday through Friday . am o . pm us omer 17/22/2015 11:05 AM > Dear could you please help us again om Germany to Boston?That would be most wonderful!Thank you and kind regards The following connection would be very good: Flight Monday, 17.08.2015 from r in XL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufth ansa Reisezeit: 01 h 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa LH174 08:55 +1 Tag Berlin - Tegel (TXL) Economy (L) On the flight from Berlin, our daughter Aino will be below 2 rs but on th r t rn fr m Boston, she will be >2. Here are our data same as last time bon n Weimar German born in Berli ii asspo Berlin, erman Pass .o e wi 11 get new visas m t e 1 em . assy er in. ey s ou rea y • e ore e , but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately EFTA00345028 by return e-mail or by mailto , and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved image File Attachment LOGO_Iuftha nsa.png, 757 bytes, Added to incident image File Attachment LOGO lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion _ Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third p arty concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agen ts of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or produc ts provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is pro vided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provid e incentives to our travel counselors. For more information pleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694 Iowa TA#002, Nevada NV#2001- 0126 > > > Ref#150723-000076 > > Respons 07/22/2015 11:48 AM > Special meal fro him will be confirmed only on t re ong au rg t, over the water. > 'on Relationship Manager rs: Monday through Friday 07/22/2015 11:28 AM > Centurion Relationship Manager onday through Friday 10:30am to 7:00pm EST > > Custome i 7/22/2015 11:27 AM > I have better info for you! a ve ecific meal..YES, issue tickets thanks for fi urin ou a wanted to sta overni ht bo citizenship and country of birth: Germany Pass alid until Jan 28 2020 meal uirements on flights: vegetarian valid until 07/16/2023 ema e o male born EFTA00345029 alid until 03/17/20202111 female bo alid until 11/031 n u , 015, at 11:12 AM, Natalia Moldtkova is > > > Response 7/22/2015 11:12 AM > =I Do you know if • is a bo ? Also is ossi a it passport's expiration dates? Thank you, > Ms Centurion Relationship Manager urs: Monday through Friday : am o : pm > > esponse 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay v i g to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change fee. In case of cancellation, no value fro the future. May I iss ue the tickets? > Regards, > Centurion Relationship Manager > (8 onday through Friday er '7/22/2015 11:05 AM > Dear could you please help us again w om Germany to Boston?That would be most wonderful!Thank yo u and kind regards The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 FrankfurUMain International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Bos ton - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag FrankfurUMain International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag FrankfurUMain International (FRA) Lufthansa Reisezeit: 0th 10min Lufthansa L +1 Tag be be time) bo Berlin, German , Pass rt we are - Tegel (TXL) Economy (L) On the flight from Berlin, our daughte on the return from Boston, she will b ere are our data born in Weimar Ge n Berlin ass ort born Passport n Berlin, German a erman citizens Address in t e 8:55 will same as last We will , ut there is no guarantee for that. -- pl ease note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by (mailto: , and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion _ Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company EFTA00345030 will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provid er before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provid er. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information pleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#60 , Nevada NV#2001- 0126 > » Ref#150723-000076 » Customer 17/22/2015 11:27 AM > I don't know nd Yes, n 22, 2015, at 11:12 AM, wrote: > > > Response 07/22/2015 11:12 AM > Do you know if e to get their passport's expiration dates? Thank ou, > Centurion Relationship Manager Hours: Monday through Friday am to :11, m > > esponse 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over mg t - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR ch n e f In • o f cancellation, no value fro the future. May I iss 9 > it > Centurion Relationship Manager Monday through Friday I. lam o :11, m > > ustomer 07/22/2015 11:05 AM > Dear =I could you please help us from Germany to Boston?That would be most wonderful!Thank you and kind regards, — The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 Frankfu rtlMain International (FRA) Economy (V) EFTA00345031 Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Re isezeit: 01h 10min Lufthansa LH174 Sr Tag Berlin - T el (TXL) Economy (L) On the flight from B rlin, our daughte will be below but on t Boston, she will be Here are our last time • born n Weimar, Germany, as ermany, Pass on 0 zens Address in the US e wi 11 get new visas from the US embassy in Berlin. ey s ou ready e ore t e t , but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Un authorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by e- mailto: , and destroy this communication and all copies thereof, including all at tachments. copyright -all rights reserved image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.corn/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company" ). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.corn/help/terms_maps.html). For "Map Legal Notices" click here:(http://wvvw.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are respon sible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note EFTA00345032 profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that cert ain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information pleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001- f= is a boy? Also, eilitiM ilet”. passport's expiration 0126 > > > Ref#150723a2276 > > Respons 7/22/2015 11:12 AM > 1 Do you know i 9 > Centurion Relationship Manager > 7 > Hours: Mo nday through Friday se 7/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay ver m - ac ring to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change fee. In case of cancellation, no value fro the future. May I issue the Centurion Relationship Manager > (8 onday through Friday 10:30am to 7:00pm EST > > Customer 7/22/2015 11:05 AM > Dear = could you please help us again wit oo ing o om Germany to Boston?That would be most wonderful!Thank you and kind regard The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 FrankfurUMain International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan Intematio nal, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag FrankfurUMain International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa LH I 4 08:55 +I Tag B • - Tegel (TXL) Economy (L) On the flight from Berlin, our daughte vill be below but on the return from Boston, she will be Here are our data same as last born-ti Weimar, German n Berlin assport Pass o time bo Berlin, German Pass. ort Oft born born in Berlin, German e area errnan citizens Address in the US: We will ge new visas m t e U em assy er in. ey s ou e rea y e ore e , but there is no guarantee for that. -- please note The informat ion contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by e-mail and destroy this communication and all copies thereof, including all attachments. copyright - all rights reserved image File Attachment LOGO lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion EFTA00345033 Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.c om/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the sery ice provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.corn/help/terms_maps.html). For "Map Legal Notices" click here:(h ttp://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, 02, Nevada NV#2001-0126 > > > Ref#150723- 07/22/2015 12:10 PM > =I, for coach cabin oe fee, once tickets are issued, or at the airport for Centurion Relationship 877-0987 > Hours: Monday through 7/22/2015 11:59 AM wrote: > > > Response 07/22/2015 11:48 AM > Special meal fro him will be confirmed only on Centurion Washington UBI#600 000076 > > Response Lufthansa only allows to pre-assign sea free. What Manager Friday 10:30am to 7:00pm EST > > Custome I 22, 2015, at 11:48 AM, the long haul flight, ov Relationship Manager Monday through Friday 07/22/2015 11:28 AM Relationship Manager Monday through Friday am : omer 07/22/2015 11:27 AM > I have better info for you! is a v specific meal..Y thanks for figurin u ey • ht) urrent address of residence ip and country of birth: Germany Passpor t n 877 > Centurion ights: vegetaria 'alid until 07/16/2023 alid until 03/17/2020 EFTA00345034 lipi emale born slid until 11/03/2019 On 07/22/2015 11:12 AM > Do you know if is a bo / Also 1.IIW u „at 11:12A > > > esponse their passport's expiration dates? Thank ou > Re az s > Centurion Relationship Manager Hours: Monday through Friday t tam to m espons 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over night - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 L H 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 I4JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR chap e fee. In case of cancellation, no value fro the future. May I is Centurion Relationship Manager Monday through Friday 10:30am to 7:00pm EST > > Customer 07/22/2015 11:05 AM > Dear =I could you please help us from Germany to Boston?That would be most wonderful!Thank yo u and kind regards, M— The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Bos ton - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa LH174 08:55 +1 Tag Berlin - Te el (TXL) Economy (L) O n the flight from Berlin, our daughteM will be belo but on t rn fr Boston, she will be MHere are our data same as last time): born n Weimar, Ge rt ermany, Pass o ino born ens ess in the US: e wi ll get new visas from the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- pl ease note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by e- mailto: , and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information EFTA00345035 about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for t he actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.corn/help/terms_maps.html). For "Map Legal Notices" click here:(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for m eetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information pleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#60 , Nevada NV#2001- 0126 > > > Ref#150723-000076 > > Customer 7/22/2015 11:27 AM > I don't know but will find out...and Yes, n Jul 22, 2015, at 11:12AM wrote: > > > Response 07/22/2015 11:12 A > o you know if o get their passport's expirati Centurion Relationship Manager Monday through Friday am to espons 07/22/2015 11:07 AM > Ok, I found my mistake - they wante i to stay over nig t - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR chap e fee. In case of cancellation, no value fro the future. May I is Centurion Relationship Manager Monday through Friday 10:30am to 7:00pm EST > > Custome ( 07/22/2015 11:05 AM > Dear =I could you please help us again with booking our from Germany to Boston?That would be most wonderful!Thank you and kind regard — The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Flight EFTA00345036 Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan Int ernational, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa LH174 08:55 +1 Tag Berlin I (TXL) Economy (L) On the flight from t:an, our daughter.will be belo ast time): but on bo t a Boston, she will Here are our data Weimar, Germany. Pass erman , Pass or e will get new visas rom the US embassy in B erlin. They should be ready before the 18th, but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by e- mailto: , and destroy this communication and all copies thereof, including all at tachments. copyright -all rights reserved image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card webs ite > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > C 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider ackn owledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.corn/help/terms_maps.html). For "Map Legal Notices" click here:(http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales EFTA00345037 agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that cert ain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information pleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001- 0126 > > > Re f#150723-000076 > > Response 7/22/2015 11:12 AM > Do you know if boy? Also, is it possible to get their passport's expiration Centurion Relationship Manager> (877) 877-0987 > Hours: Monday through Friday • P p ns 7/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stalwe.tMm ig to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change fee. In case of cancellation, no value fro the future. May I issue the Centurion Relationship Manager> onday through Friday er 7/22/2015 11:05 AM > Dear could you please help us again om Germany to Boston?That would be most wonderful!Thank you and kind regards— The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0l h 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag FrankfurUMain International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag +1 Tag Berlin - Tegel (TXL) Economy (L) On the flight from Berlin, our daughtel Frankfurt/Main 8:55 International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa L be below but on the return from Boston, she will be Here tim born n Weimar German Passpo bo n Berlin, erman , ass .o born in Berlin, Pass o get new visas m t e 1 em assy er tn. ey s ou e rea y • e ore t e , ut there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by e-mail and destroy this communication and all copies thereof, including all attachments. copyright - all rights reserved image File Attachment LOGO luftha nsa.png, 757 bytes, Added to incident image File Attachment LOGO_ lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit EFTA00345038 us atamericanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agen is of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is pro vided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://vvww.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provid e incentives to our travel counselors. For more information please visitwww.americanexpress.comAravelterrns California CST#1022318, Washington UBI#6 002, Nevada NV#2001- 0126 > > > Ref#150723-000076 > > Respons 07/22/2015 11:48 AM > Special meal • him will nfirmed only on t le ong au rg t, over the water. > turion Relationship Manager > (877 877-0987 > Hours: Monday through Friday 7/22/2015 11:28 AM > Centurion Relationship Manager > ;ISASUSSILAWirlia 12 • • onday through Friday 17/22/2015 11:27 AM > I have better info for you! s a ve recifie meal..YES, issue tickets (thanks for figuring ou ey wanted to stay overnight born IlLuntry of birth: Germany Pa currentaddress of residence uirements on flights: vegetarian alid until 07/16/202 ale born valid until 03/17/2020 female born alid until 11/03/21 • 015, at 11:1 nse 07/22/2015 11:12 AM > Do you know if ? Also, is11 =( EInc hTir passport's expiration dates? Thank you, > turion Relationship Manager > (877 ) 877-0987 > Hours: Monday through Friday am o pm esponse . 07/22/2015 11:07 AM > Ok, I EFTA00345039 found my mistake - they wanted to stay over night - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 I 4JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change fee. In case of cancellation, no value fro the future. May I issue the Centurion Relationship Manager > onday through Friday er '7/22/2015 11:05 AM > Dear could you please help us again om Germany to Boston?That would be most wonderful!Thank yo u and kind regards The following connection would be very good: Flight Monday, 17.08.2015 from er to L) to Frankfurt (FRA) 15:45 Berlin -Tegel (TXL) Lufthansa Reisezeit: Olh 10min Lufthansa LH193 16:55 FrankfurUMain International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Bos ton - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag FrankfurUMain International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag FrankfurUMain International (FRA) Lufthansa Reisezeit: Olh 10min Lufthansa LH174 08:55 +1 Tag Berlin - Tegel (TXL) Economy (L) On the flight f Berlin, our daughter=vill be be n the return from Boston, she will be Here are our data (same as last time born n Weimar, German ass bo n Berlin Berlin, erman born n erlin, German Passport we are all ennan ct citizens ddress in the US: will get visas assy m er ey s ou • ie real y e ore t e but there is no guarantee for that. -- pl ease note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by e-mail and destroy this communication and all copies thereof, including all attachments. copyright - all rights reserved image File Attachment LOGO lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_ lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and EFTA00345040 utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayotel and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terrns_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.com/helpflegalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#6 , Nevada NV02001- 0126 > » Ref#150723-000076 » Custome 7/22/2015 11:27 AM > I don't know but will find out...and Yes, I can get the e b - 22, 2015, at 11:12 AM, 07/22/2015 11:12 A their passport's expirati Relationship Manager Monday through Friday I lam to 1 1.m esponse 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted t. . cording to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: I LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR c • ancellation, no value fro the future. May I is 9 > it Centurion Relationship Manager Monday through Friday 10:30am to 7:00pm EST > > Custome 07/22/2015 11:05 AM > Dear MI could you please help us from Germany to Boston?That would be most wonderful!Thank you and kind regards — The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Jo y Thank rote: > > > Respons know if is >R to get enturion Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 0lh l0rnin Lufthansa EFTA00345041 LH174 08:55 +1 Tag Berlin - T daughte.will be belo data ast time) el (TXL) Economy (L) On the flight from Berlin, our but on t r m oston, she will b. Here are our bo Weimar, Germany, Pass ort orn n er in, erman , Passport born -n Passport in Berlin, Germany, Passpo we are all German citizens Address in the US: e wi get new visas rom the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notif us immediately by return e-mail or by e- mail I (mailto: , and destroy this communication and all copies thereof, including all at tachments. copyright -all rights reserved image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:(http://vvww.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that cert ain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001- 0126 > > > Ref#150723-000076 > > Response (Natalia Molotkova) 07/22/2015 11:12 AM > EFTA00345042 Do you know if s a boy? Also, is it possible to get their passport's expiration Centurion Relationship Manager> (877) 877-0987 > Hours: Monday through Friday 10:30am to 7:00pm EST > > Response 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over night - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change fee. In case of cancellation, no value fro the future. May I issue the Centurion Relationship Manager> onday through Friday : p 7/22/2015 11:05 AM > Dear could you please help us again om Germany to Boston?That would be most wonderful!Thank you and kind regard The following connection would be very good: Flight Monday, 17.08.2015 from er in XL) to Frankfurt (FRA) 15:45 Berlin -Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 FrankfurUMain International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag +1 Tag Berlin - Tegel (TXL) Economy (L) On the flight from Berlin, our daughte FrankfurUMain International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa L 8:55 IS vill the return fr m Boston, she will NM Here are our data om n Weimar Ge be bel• time born Berlin, Pass We will ge new visas • em assy er in. ey s ou e rea y • e ore e , but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notif us immediately by return e-mail or by e-mail to j (mailto: and destroy this communication and all copies thereof, including all attachments. copyright - all rights reserved image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_Iufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge n erlin n, ss o .o porn n erlin erman e are all ,erman ci izens ddress in t e EFTA00345043 Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.corn/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information please visit www.americanexpress.corn/travelterrns California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001- 0126 > » Ref#150723-000076 > Response 07/22/2015 01:19 PM Lufthansa have plenty of seats available. 5 nds what will be available at teh airport, at this point they Hours: Monday through Friday 10:30am to 7:00pm EST Custome /22/2015 01:15 PM I think th g seats, right? The are a famil so they will seat them together I'd think.. On Jul 22, 2015, at 1:10 PM, wrote: > > > Response 07/22/2015 01:10 PM XL FRA 345P 455P - 15.00USD per seat LH 422 18AUG FRA BOS 1240P 235P - 35.00OSD per seat, 100.00 - fro extra leg room seat LH 423 I4JUL BOS FRA 440P 540A - 35.00USD per seat, 100.00 - fro extra leg room seat LH 174 I 5JUL FRA TXL 745A 855A - 15.00USD per seat > turion Relationship Manager > (877) 877-0987 > Hours: Monday through Friday esponse 07/22/2015 01:05 PM > Let me Centurion Relationship Manager > -0987 > Hours: Monday through Friday 7/22/2015 01:04 PM > do you know what the fee is? On Jul 22, 2 ote: >>> 10:30am to 7:00pm EST > > Customer EFTA00345044 Response 07/22/2015 12:10 PM > =I for coach cabin Lufthansa only allows to pre-assign seats foe fee, once tickets are issued, or at the airport for free. What Centurion Relationship Manager Monday through Friday 7/22/2015 11:59 AM > wrote: > > > Response im will be confirmed only on > Centurion sounds ood. On Jul 22, 2015, at 11:48 AM 7/22/2015 11:48 AM > e tong nau rngnt, ov Relationship Manager Monday through Friday 10:30am to 7:00pm EST > > Respon 07/22/2015 11:28 AM MIS Relationship Manager Monday through Friday 10:30am to 7:00pm EST >i mer iii 07/22/2015 11:27 AM > I have better info for you! sav s YES. issue tickets thanks for figuri urrent address of residence ey wanted to sta overnight) citizenship and country of birth: Germany asspor t num er: until Jan 28 2020 meal requirements on flights: vegetaria alid until 07/16/2023 male bo alid until 03/17 emale born alid until 11/03/2019 n 2015, at 11:12 AM v > > Response 07/22/2015 11:12 AM > Do you know it s' a bow? Also, is it their passport's expirat Relationship Manager Monday through Frida' 07/22/2015 11:07 AM > Ok, I found my mistake - they wante to stay over mg t - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 L H 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR chap e fee. In case of cancellation, no value fro the future. May I is Centurion Relationship Manager Monday through Friday 10:30am to 7:00pm EST > > Customer 07/22/2015 11:05 AM > Dear =I could you please help us a from Germany to Boston?That would be most wonderful!Thank yo u and kind regards, The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: Olh 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Centurion Flight Tuesday, 18.08.2015 from Frankfurt (FRA ) to Boston (BOS) 12:40 FrankfurUMain International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Bos ton - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa LH174 08:55 +1 Tag Berlin - Te el (TXL) Economy (L) O n the flight from Berlin, our daughte ill be below but on the return from Boston, she will b. are our data (same born n er in, ermany, Passport Weimar, German , Pass ort EFTA00345045 unBerlinGerman ass on born n Be ye are all German citizensAddress in the US Passport bo We wi 11 get new visas from the US embassy in Berlin. T ey s ou e rea y • e ore the 18th, but there is no guarantee for that. -- pl ease note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by e- mailto: , and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved image File Attachment LOGO lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for t he actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.corn/help/terms_maps.html). For "Map Legal Notices" click here:(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for m eetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more informationpleasevis itwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#60 , Nevada NV#2001- 0126 > > > Ref#150723-000076 > > Customer 7/22/2015 11:27 AM > I don't know it will find out. nd Yes, can ge e ex Ira ion ates... Jul 22, 2015, at 11:12AM, wrote: > > > R sponse Do you 07/22/2015 11:12 AM > know if is a bo so, us possible o get their passport's expiration dates? Thank you, > Regar s, > . enturion EFTA00345046 Monday through Friday am to m Response (877 877-0987 > Hours: Relationship Manager 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over mg t - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 L H 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR chan e fee. In case of cancellation, no value fro the future. May I is Centurion Relationship Manager Monday through Friday 10:30am to 7:00pm EST > > Customer 07/22/2015 11:05 AM > Dear could you please help us from Germany to Boston?That would be most wonderful!Thank you and kind regards — The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 01 h I 0min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan Int ernational, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa LH174 0161j.+1 Tag Berlin - Te el (TXL) Economy (L) On the flight from la our daughter will be be on the return from Boston, she will be ere are our er nl inany, Passport data (same as last time): . born Weimar, German , P. e are all German citizens in the US: Passpo born e wi II get new visas from the US embassy in B erlin. They should be ready before the 18th, but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this c ommunication in error, lease notif us immediately by return e-mail or by e- mailto: , and destroy this communication and all copies thereof, including all at tachments. copyright -all rights reserved image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident — image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card webs ite > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The act ual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that EFTA00345047 provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider ackn owledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service p rovider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.corn/help/terrns_maps.html). For "Map Legal Notices" click here:(http://vvvvw.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile a nd preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that cert ain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more informationpleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694 Iowa TA#002, Nevada NV#2001- 0126 > > > Re f#150721.76 > > Response 07/22/2015 11:12 AM > Do you know i is 9 sst e to get en- passport's expiration 9 Centurion Relationship Manager> urs: Monday through Friday . r am to . t t pm esponse t 7/22/2015 11:07 AM > Ok, I found my mistake - they wanted to sta g to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change f tion, no value fro the future. May I issue the Centurion Relationship Manager> onday through Friday 7/22/2015 11:05 AM > Dear could you please help us again wit oo ing our om Germany to Boston?That would be most wonderful!Thank you and kind regards, The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufth ansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa LH174 08:55 EFTA00345048 +1 Tag B Tegel (TXL) Economy (L) On the flight from Berlin, our daughte be bel t w time): but on th oston, she will b Here are our data o Weimar erman Pass ort born erlin, Germa Berlin, Germany, Passpo • orn n Berlin, Germany, Passport e wi 11 get new visas from the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by (mailto: , and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved image File Attachment LOGO luftha nsa.png, 757 bytes, Added to incident image File Attachment LOGO_ lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third p arty concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agen ts of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or produc ts provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is pro vided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.corn/help/terms_maps.html). For "Map Legal Notices" click here: (http://vvww.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provid e incentives to our travel counselors. For more information pleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694 I wa TA#002, Nevada NV#2001- 0126 > > > Ref#150723-000076 > > Response 07/22/2015 11:48 AM > we are a n i iz n Address in the US: EFTA00345049 Special meal fro him will be confirmed only on the long haul flight, over the water. > urion Relationship Manager > rs: Monday through Friday e 07/22/2015 11:28 AM > Perfect!! Thank ou!!! > Retards, Centurion Relationship Manager ( 10:30am to 7:00pm EST > > Customer have better info for you!Mits a vege anan...p ease spec' tickets (thanks for figuring ou ey wanted to stay overnight) =urrent address of residence: and country of birth: Germany Pas requirements on flights: vegetarian valid until 07/16/2023 until 03/17/2020 onday through Friday 7/22/2015 11:27 AM > I s ecific meal..YES, issue valid ale born male born female bo tizenship Jan 28 2020 meal alid until 11/03/ - 015, at 11:1 ata is o of ova wrote: > > > esponse 07/22/2015 11:12 AM > =I Do you know if is a boy? Also, isitirssibIntruget t ir passport's expiration dates? Thank you, > urion Relationship Manager 877 877-0987 > Hours: Monday through Friday 7/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over night - accor mg to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change ation, no value fro the future. May I iss ue the Centurion Relationship Manager > onday through Friday 7/22/2015 11:05 AM > Dear could you please help us again *St • miettaimetem Germany to Boston?That would be most wonderful!Thank yo u and kind regards The following connection would be very good: Flight Monday, 17.08.2015 from er n L) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 FrankfurUMain International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Attain International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Bos ton - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag ghte ll ill FrankfurUMain International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa Li t :55 +1 Tag Tegel (TXL) Economy (L) On the flight Berlin, our dau be belo but on the return from Boston, she will b ere are our da time OM Weimar, G bo n Berlin, German Pass 'o born i n n Berlin, Germany all German citizens Address in the US e wi II get new visas m t e U em assy er m. ey s ou e rea y e ore t e , ut there is no guarantee for that. -- pl ease note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is EFTA00345050 intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by (mailto: , and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved image File Attachment LOGO lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO luflhansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion _ Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provid er before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provid er. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.corn/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information pleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694 I va TA#002, Nevada NV#2001- 0126 > > > Ref#150723-000076 > > Custome 17/22/2015 11:27 AM > I don't know d Yes, can 122, 2015, at 11:12 AM, wrote: > 07/22/2015 11:12 A > o you know i o get their passport's expirat > enturion Relationship Manager Monday through Friday i tam o m esponse 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over mg t - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA EFTA00345051 TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR c ancellation, no value fro the future. May I is Centurion Relationship Manager Monday through Friday er 07/22/2015 11:05 AM > Dear could you please help us again with booking our flight from Germany to Boston?That would be most wonderful!Thank you and kind regards, Joscha — The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 Frankfu rt/Main International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Re isezeit: 01h 10min Lufthansa LH174 08:55 +1 Tag Berlin - Te el (TXL) Economy (L) On the flight from'. our daughte ill be n the return from Boston, she will b ere are our data sa n Weimar, German Pass erman n Berlin, Germany, Passport born we are all German citizens ess in t e We wi 11 get new visas from the US embassy in Berlin. ey s ou ready e ore t e , but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Un authorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by e- mailto: , and destroy this communication and all copies thereof, including all at tachments. copyright -all rights reserved image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > C 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company" ). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service EFTA00345052 provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.corn/help/terms_maps.html). For "Map Legal Notices" click here:(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are respon sible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that cert air suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information pleasevisitwww.americanexpress.corn/travelterrns California CST#1022318, Washington UBI#600-469-694. Iowa TA#002, Nevada NV#2001- 0126 > > > Ref#150723-000076 > > Response =1, Do you know if is a bo ? Also is it . • ID 115 ! •. .•• 07/22/2015 11:12 AM > ossible to get their passport's expiration Centurion Relationship Manager> : Mo nday through Friday 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over mg - accor. i ing to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change fee In case of cancellation, no value fro the future. May I issue the Centurion Relationship Manager> 877-0987 > Hours: Monday through Friday : am to : pm > > ustome 7/22/2015 11:05 AM > Dear could you please help us again om Germany to Boston?That would be most wonderful!Thank you and kind regard.: The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0l h 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) AVAMEIVOMMIF se Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan Intematio nal, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag +1 Tag Berlin - Tegel (TXL) Economy (L) On the flight from Berlin, our daughte will ili Frankfurt/Main International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa L 8:55 be below 2 Ts but on the return from Boston, she will be >2. Here are our data same as last time bo Weimar Ge born edit', German Pass o Berlin, German Passport Passpo e are all German ci EFTA00345053 We will get new visas m t e em assy rn er in. ey s ou e rea y e ore t e t , but there is no guarantee for that. -- please note The informat ion contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by e-mail and destroy this communication and all copies thereof, including all attachments. copyright - all rights reserved image File Attachment LOGO lufthansa.png, 757 bytes. Added to incident image File Attachment -- LOGO_Iufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.c om/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:(h ttp://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600 - 02, Nevada NV#2001-0126 > > > Ref#150723- 000076 > > Respons 7/22/2015 12:10 PM > for coach cabin Lufthansa only allows to pre-assign seats foe fee, once tickets are issued, or at the airport for free. Wha > Centurion Relationship Manager Hours: Monday through Friday 10: 7/22/2015 11:59 AM ul 22, 2015, at 11:48 AM, • > » Response 07/22/2015 11:48 AM > Special meal fro him will be confirmed only on EFTA00345054 the long haul flight, over the water. > Re ards Relationship Manager Monday through Friday 07/22/2015 11:28 AM Relationship Manager Monday through Friday am to . 07/22/2015 11:27 AM > I have better info for you! I..YES issue tickets (thanks for figuring out ey wanted to sta overni ht) born current address of residence: tizenship and country of birth: Germany Passpor t n • valid until Jan 28 2020 meal requirements on flights: vegetaria alid until 07/16/ valid until 03/17/ emale born ali 5, at 11:12AM, > > Response 07/22/2015 11:12 AM > Do you know if is a bo ? Also, is it their passport's expirati Relationship Manager Monday through Friday m : m esp. ns 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over mg t - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 L H 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR chap e fee. In case of cancellation, no value fro the future. May I is Centurion Relationship Manager Monday through Friday 10:30am to 7:00pm EST > > Customer 07/22/2015 11:05 AM > Dear =I could you please help us night from Germany to Boston?That would be most wonderful!Thank yo u and kind regards, ilig The following connection would be very good: Flight Monday, 17.08.2015 from (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: Olh 10min — Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) ossible to get Centurion (8771877-0987 > Hours: Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Bos ton - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa LH174 08:55 +1 Tag Berlin - Tegel (TXL) Economy (L) O n the flight from Berlin, our daughte will be b Boston, she will be >2. Here are our data (same Weimar, German P rman Pass ort born iz n ss in the US e will get new visas from the US embassy in Berlin. ey s ou ready e ore t e , but there is no guarantee for that. -- pl ease note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the EFTA00345055 addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by e- mailto: , and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for t he actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.corn/help/terms_maps.html). For "Map Legal Notices" click here:(http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for m eetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information pleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#60 , Nevada NV#2001- 0126 > > > Ref#150723-000076 > > Custome i 7/22/2015 11:27 AM > I don't kno d Yes, can get t e ex ration ates... On Jul 22, 2015, at 11:12A i rote: > sponse 07/22/2015 11:12 know i their passport's expirati a n dates? Thank Relationship Manager Monday through Friday am to : > > espons 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over mg t - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD e to get Centurion 8771877-0987 > Hours: EFTA00345056 3780.00 Non refundable coach with 130.00EUR ch ncellation, no value fro the future. May I issue the tickets? > Re ards > Centurion Relationship Manager Monday through Frida 111 I I er 07/22/2015 11:05 AM > Dear =I could you please help us from Germany to Boston?That would be most wonderful!Thank you and kind regards, — The following connection would be very good: Flight Monday, 17.08.2015 from Ber rn (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0lh I 0min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan Int ernational, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa LH174 ?ill Tag Berlin - I (TXL) Economy (L) On the flight from." our daughte ill be belo but on t Boston, she will b ere are our born Weimar, German Pas n Berlin, , Passpo ye are all German citizens ess in t e We wi II get new visas from the US embassy in B erlin. ey s ou ready e ore t e t , but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by e- mailto: , and destroy this communication and all copies thereof, including all at tachments. copyright -all rights reserved image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card webs ite > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > ID 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider ackn owledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any EFTA00345057 contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.corn/help/terms_maps.html). For "Map Legal Notices" click here:(http://vvvvw.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that cert ain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information pleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001- 0126 > > > Re f#15072 76 > > Response IMIMIll07/22/2015 11:12 AM > Do you know i s a bo ? Also is it ..ssible to get their passport's expiration Centurion Relationship Manager> : Monday through Friday I : tam to : I I pm > > espons 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over mg - accor • mg to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change fee. In case of cancellation, no value fro the future. May I issue the Centurion Relationship Manager> onday through Friday 10:30am to 7:00pm EST > > Custome 07/22/2015 11:05 AM > Dear could you please help us again om Germany to Boston?That would be most wonderful!Thank you and kind regard' The following connection would be very good: Flight Monday, 17.08.2015 from er rn XL) to Frankfurt (FRA) 15:45 Berlin -Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa L 8:55 +1 Tag - Tegel (TXL) Economy (L) On the flight from Berlin, our daughter vill be belo time): ut on the return from Boston, she will b ere are our da om n Weimar G- bo erli in Berl „ ass o • o i n Berli Passport we are all erman citizens • ddress in the US e wi II EFTA00345058 get new visas from the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by e-mail and destroy this communication and all copies thereof, including all attachments. copyright - all rights reserved image File Attachment LOGO luftha nsa.png, 757 bytes, Added to incident image File Attachment LOGO_ lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agen is of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is pro vided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provid e incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694 Iowa TA#002, Nevada NV#2001- 0126 > > > Ref#150723-000076 > > Respons 7/22/2015 11:48 AM > Special me nfirmed only o , ver the water. > Rewards. > Centurion Relationship Manager > (8771 R77-0987 > : Monday through Friday 7/22/2015 11:28 AM > enturion Relationship Manager > - (877 87 - > urs: Monday through Friday : am to : pm > > ustomer ( /22/2015 11:27 AM > I EFTA00345059 : tam to : I I pm > > ustome =1, could you please help us again would be most wonderful!Thank yo u and kind regards would be very good: Flight Monday, 17.08.2015 from L) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0l h 1 0min Lufthansa LH193 16:55 FrankfurUMain International (FRA) Economy (V) have better info for you! is a vegetarian...please specif and country of birth: Germany Pass a ' on flights: vegetarian valid until 07/16/202 valid until 03/17/2020 vali wr : e pone Taiyo is a on number issue amens ip valid until Jan 28 2020 meal ale bo male bo ale born 015, at 11:12A 7/22/2015 11:12 AM > o you know if r passport's expiration dates? Thank you, > turion Relationship Manager > (877) 877-0987 > Hours: Monday through Friday 7/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over nig - accor mg to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 I 4JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change fee. In case of cancellation, no value fro the future. May I issue the Centurion Relationship Manager > 877-0987 > Hours: Monday through Friday 7/22/2015 11:05 AM > Dear om Germany to Boston?That The following connection Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Bos ton - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag FrankfurUMain International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa L :55 +1 Tag be be time bo Berlin, Pass - Tegel (TXL) Economy (L) On the flight from Berlin, our daughte n the return from Boston, she will b Here are our born n erlin, Ge on born ar all Jennan ci izens Address in re e wi 11 ge new visas m e I em. assy n. ey s ou . a rea. y . e ore e , .ut there is no guarantee for that. -- pl ease note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by e-mail l (mailto: and destroy this communication and all copies thereof, including all attachments. copyright - all rights reserved image File Attachment LOGO lufthansa.png, 757 bytes, Added to incident EFTA00345060 image File Attachment LOGO lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion _ Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#60 Nevada NV#2001- 0126 > > > Ref#150723-000076 > > Customer 7/22/2015 11:27 AM > I don't know but will find out...and Yes, can get t e e 2015, at 11:12 AM, rote: > pons 07/22/2015 11:12 A o you know i 'We to get their passport's expirat Centurion Relationship Manager (877) 877-0987 > Hours: Monday through Friday 10:30am to 7:00pm EST > > Respons 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over night - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 I4JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR c ncellation, no value fro the future. May I iss Centurion Relationship Manager -0987 > Hours: Monday through Friday 10:30am to 7:00pm EST > > Custome 07/22/2015 11:05 AM > Dear =I could you please help us ur from Germany to Boston?That would be most wonderful!Thank you and kind regards, EFTA00345061 — The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (T)&) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 01h 10min Lufthansa LH174 0/111v Tag Berli I (TXL) Economy (L) On the flight from n, our n the return from Boston, she will b daughte ill be b ere are our rn n Weimar, German om s in the US: We wi 11 get new visas from the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notif us immediately by return e-mail or by e- mail Il (mailto: , and destroy this communication and all copies thereof, including all at tachments. copyright -all rights reserved image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.corn/phishing. > > C 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used EFTA00345062 California CST#1022318, Washington UBI#6 0126 > > > Ref#15072 >> Respons =1, Do you know i 9 without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.corn/help/terms_maps.html). For "Map Legal Notices" click here:(http://wvvw.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that cert air suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms 02, Nevada NV#2001- 7/22/2015 11:12 AM > passport's expiration enturion Relationship Manager> : Monday through Friday m to . I I pm > > espon 7/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over nig - accor mg to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change ation, no value fro the future. May I issue the Centurion Relationship Manager> 877-0987 > Hours: Monday through Friday u er 07/22/2015 11:05 AM > Dear could you please help us again m Germany to Boston?That would be most wonderful!Thank you and kind regar• The following connection would be very good: Flight Monday, 17.08.2015 from er rn L) to Frankfurt (FRA) 15:45 Berlin -Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa LH174 08:55 +1 Tag - Tegel (TXL) Economy (L) On the flight from Berlin, our daughte' will be belo time) ut on the t m from Boston, she will b ere are our d om Weimar Ge born erlin, German Pass on in Berlin, port erlin erman Passport we are all German cr izens Address in the US: We wi 11 get new visas from the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately EFTA00345063 by return e-mail or by e-mail to mailto ) and destroy this communication and all copies thereof, including all attachments. copyright - all rights reserved image File Attachment LOGO lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_Iufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information please visit www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001- 0126 > » Ref#150723-000076 > Response 07/22/2015 01:10 PM LH 193 1 55P - 15.00USD per seat LH 422 18AUG FRA BOS 1240P 235P - 35.00USD per seat, 100.00 - fro extra leg room seat LH 423 14JUL BOS FRA 440P 540A - 35.00USD per seat, 100.00 - fro extra leg room seat LH 174 15JUL FRA TXL 745A 855A - 15.00USD per seat EFTA00345064 (877) 877-0987 Hours: Monday through Friday 10:30am to 7:00pm EST sounds Respons 07/22/2015 01:05 PM Let me h MIL= Hours: Monday through Friday 10:30am to 7:00pm EST Custome 07/22/2015 01:04 PM do you know what the fee is? On Jul 22, 2015, at 12:10 PM, ote: > > > Response 07/22/2015 12:10 PM > r i ufthansa only allows to pre-assign seats foe sued, or at the airport for free. What am to . t t pm > > ustom ood. On Jul 22, 2015, at 11:4: 7/22/2015 11:48 AM Relationship Manager Monday through Friday 10:30am to 7:00pm EST > > Resp 07/22/2015 11:28 AM Relationship Manager Monday through Friday 10:30am to 7:00pm EST me 07/22/2015 11:27 AM > I have better info for yo 's a specific meal..YES, issue tickets (thanks for figunng ou ey wanted to stay overnight) urrent address of residence: citizenship and country of birth: Germany Passpor t n • valid until Jan 28 2020 meal requirements on flights: vegetaria alid until 07/16/2 alid until 03/17/202 alid > Response ecia mea emale born ul 22 5, at 11:12AM, 07/22/2015 11:12 AM > =I, Do you know . sible to get their passport's expirati 9 Centurion Relationship Manager Monday through Friday 10:30am to 7:00pm EST > > Respons 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over night - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 L H 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR - • ncellation, no value fro the future. May I is i - 9 > ' El Centurion Relationship Manager Monday through Friday .. . I ri er 07/22/2015 11:05 AM > Dear =I could you please help us again o ing our ight from Germany to Boston?That would be most wonderful!Thank yo u and kind regards, Joscha — The following connection would be very good: Flight Monday, 17.08.2015 from Centurion Relationship Manager > ours: Monday through Friday 7/22/2015 11:59 AM > vrote: > > > Response im will be confirmed only on enturion -0987 > Hours: 'enturion • EFTA00345065 Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Bos ton - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa LH l74 Nil Tag Berlin - Tegel (TXL) Economy (L) O n the flight from in, our daughte ill beb on th Boston, she will be Here are our data (same rn n Weimar, Germany, a e will ge new visas rom the US embassy in Berlin. am, but there is no guarantee for that. -- pl ease note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by e- mailto: , and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved image File Attachment LOGO luflhansa.png, 757 bytes, Added to incident image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for t he actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" EFTA00345066 click here:(http://maps.google.corn/help/terms_maps.html). For "Map Legal Notices" click here:(http://vvvvw.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for m eetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information pleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001- 0126 > > > Ref#150723-000076 > > Custome 7/22/2015 11:27 AM > I don't know hnt wfli fn1 n,,t nd Yes, can ge e e 122, 2015, at 11:12AM wrote: 07/22/2015 11:12 know i ible to get their passport's expiration dates? Thank ou, > Centurion Relationship Manager Hours: Monday through Friday I tam to i i m espon 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over night - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 I4JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR chan e fee. In case of cancellation, no value fro the future. May I is Centurion Relationship Manager 987 > Hours: Monday through Friday m o : i i pm u • mer 07/22/2015 11:05 AM > Dear could you please help us again w oo ing our from Germany to Boston?That would be most wonderful!Thank you and kind regards — The following connection would be very good: Flight Monday, 17.08.2015 from B (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 01 h I 0min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan Int ernational, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa LH174 0 1 Tag Berli -I (TXL) Economy (L) On the flight from , our daughter ill be b- on the return from Boston, she will b ere are our born Weimar, German orn n tier in, Berman orn n Berm rman Passpo er in, Germany, Passport we are all German ci izens 0 ess in the US: e wi ge new visas rom the US embassy in B erlin. They should be ready before the 18th, but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this EFTA00345067 communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by e- mailto: , and destroy this communication and all copies thereof, including all at tachments. copyright -all rights reserved image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_Iufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card webs ite > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > C 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider ackn owledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.corn/help/terms_maps.html). For "Map Legal Notices" click here:(http://wvvw.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that cert ain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information pleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#64 I • . ' . ' • ::'02, Nevada NV#2001- 0126 > » Re f#1507 A A A A 76 » Respons 17/22/2015 11:12AM> Do you know • 6 9 6 - passport's expiration dates? Thank ou > R Centurion Relationship Manager > : Monday through Friday I I I . m to . pm espons 7/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over mg t - accor. . mg to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change tion, no value fro the future. May I issue the Centurion Relationship Manager > 877-0987 > Hours: Monday through Friday EFTA00345068 10:30am to 7:00pm EST > > Custome could you please help us again wit i s booking would be most wonderful!Thank you and kind regar would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0l h 10min Lufthansa LH193 16:55 FrankfurUMain International (FRA) Economy (V) 7/22/2015 11:05 AM > Dear om Germany to Boston?That The following connection Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag FrankfurUMain International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag FrankfurUMain International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa L 8:55 +1 Tag Tegel (TXL) Economy (L) On the fligh erlin, our daughte ill be belo ut on the return from Boston, she will ere are our time bo n Weimar German bo n Berlin Ber in, erman Pass ort We will get new visas m t e U em ' assy er in. ey s ou e rea y • e ore t e , but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail [email protected](mailto:jeevacation®gmail.com) , and destroy this communication and all copies thereof, including all attachments. copyright - all rights reserved image File Attachment LOGO luftha nsa.png, 757 bytes, Added to incident image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > ID 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agen is of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by EFTA00345069 service provider. Service provider rates and availability are subject to change. > > Content is pro vided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.cotn/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provid e incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#6 02, Nevada NV#2001- 0126 > > > Ref#150723-000076 > > Respons 7/22/2015 11:48 AM > Special me firmed only o u ver the water. > turion Relationship Manager > : Monday through Friday 7/22/2015 11:28 AM > urion Relationship Manager> onday through Friday m I pm -aa some '7/22/2015 11:27 AM > I have better info for you is a vegetanan...p ease spec' • • I..YES, issue ila se (thanks for figur urrent address of residence: and country of birth: Germany Pass requirements on flights: vegetarian • male bo valid until 07/16/202 ale born valid until 03/17/202 t emale bo valid until 11/03/ t ' I 015, at 11:12A wrote: > > > Respons 07/22/2015 11:12 AM > Do you know if a bo ? Also, is it • ossi e to get t eir passport's expiration dates? Thank you, > enturion Relationship Manager > > (877 877-0987 > Hours: Monday through Friday ns 7/22/2015 11:07 AM > Ok, I found my mistake - they wanted to sta to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change tion, no value fro the future. May I issue the Centurion Relationship Manager> onday through Friday 7/22/2015 11:05 AM > Dear could you please help us again om Germany to Boston?That would be most wonderful!Thank yo u and kind regards — The following connection would be very good: Flight Monday, 17.08.2015 from XL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) 10:30am to 7:00pm EST > > Resp Flight Tuesday, 18.08.2015 EFTA00345070 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Bos ton - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: Olh 10min Lufthansa :55 +1 Tag el (TXL) Economy (L) On the fligh erlin, our daught hill be belo on the t mfr m Boston, she will time , born Weimar, Gen born Berlin, German Berlin, erman Pass ort Pass e wi II get new visas from the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- p1 ease note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by e-mail and destroy this communication and all copies thereof, including all attachments. copyright - all rights reserved image File Attachment LOGO lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion _ Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.corn/help/terms_maps.html). For "Map Legal Notices" click here: (http://wvvw.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales are all German citizens Address in the US EFTA00345071 agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#6 • 6 evada NV#2001- 0126 > > > Ref#150723-000076 > > Custome 22/2015 11:27 AM > I don't know 2015, at 11:12 AM, 07/22/2015 11:12 A their passport's expirat Relationship Manager Monday through Frida 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over night - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR c ancellation, no value fro the future. May I issue the tickets? > Re ards Centurion Relationship Manager Monday through Friday am to : > > ustomer 07/22/2015 11:05 AM > Dear could you please help us a from Germany to Boston?That would be most wonderful!Thank you and kind regar — The following connection would be very good: Flight Monday, 17.08.2015 from (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Yes, rote: > > > Response now if Taiyo i get Centurion Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 01h 10min Lufthansa LH174 08:55 +1 Tag Berlin - I (TXL) Economy (L) On the flight from Ian, our daughter .vill be b n the return from Boston, she will be= Here are our data sa • om n Weimar, German Pas IL s sin the US e will ge new visas rom the US embassy in Berlin. eysou e ready e ore t e t , but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notif us immediately by return e-mail or by e- mail Il (mailto: , and destroy this communication and all copies thereof, including all at tachments. copyright -all rights reserved image File Attachment LOGO lufthansa.png, 757 bytes, Added to incident image File EFTA00345072 Attachment LOGO_lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.corn/help/terms_maps.html). For "Map Legal Notices" click here:(http://vvvvw.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that cert ain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#6o I • • ' . ' A • '02, Nevada NV#2001- 0126 > > > Ref#1507 " " •> > Respons '7/22/2015 11:12 AM > Do you know i a bo ? Also i passport's expiration dates? Thank ou > Re la • s Centurion Relationship Manager > : Monday through Friday i. om o Aim esponse i 7/22/2015 11:07 AM > Ok, I found my mistake - they wanted to sta g to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change fee. In case of cancellation, no value fro the future. May I issue the enturion Relationship Manager > onday through Friday : am o : pm us ome 7/22/2015 11:05 AM > Dear could you please help us again om Germany to Boston?That would be most wonderful!Thank you and kind regard The following connection would be very good: Flight Monday, 17.08.2015 from L) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) EFTA00345073 Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 01h 10min Lufthansa L :55 +1 Tag Tegel (TXL) Economy (L) On the flight erlin, our daughte ill be be n the return from Boston, she will b ere are our data s ast time bo n Weimar, German ass o born Berlin, German Pass on e wi II ge new visas em ssy :er in. ey s ou e rea y .e ore t to , ut there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notif us immediately by return e-mail or by e-mail to j ill (mailto: and destroy this communication and all copies thereof, including all attachments. copyright - all rights reserved image File Attachment LOGO lufthansa.png, 757 bytes. Added to incident image File Attachment — LOGO_Iufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to Berl Pass ort •orn we are a erman ct izens ddress in e 0 erlin German EFTA00345074 you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information please visit www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001- 0126 > > > Ref#150723-000076 > Res lga 07/22/2015 12:10 PM only allows to pre-assign seats foe fee, once tickets are issued, or at the airport for free. What would you like to do? Hours: Monday through Friday 10:30am to 7:00pm EST Customer /22/ AM : > > > Response 22/2015 11:48 AM >Special mea ro rrm will be confirmed only on e ong au rg , ov Centurion Relationship Manager Monday through Friday 07/22/2015 11:28 AM urion Relationship Manager Monday through Frida 07/22/2015 11:27 AM > I have better info for y .YE issue tickets thanks for figunng out ey wanted to urrent address of residence ip and country of birth: Germany asspo valii . . : i i .i • • I • fights: vegetana o al' until 07/16 ale bo valid until 03/1 ale born vali ,at 11:12A T vrote: > > > espons 07/22/2015 11:12 AM > I o you now if their passport's expiration dates? Thank ou > Re Relationship Manager > Monday through Friday 07/22/2015 11:07 AM > Ok, I found my mistake - they wantei .y iv i - +rding to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR ncellation, no value fro the future. May I is Centurion Relationship Manager Monday through Friday 10:30am to 7:00pm EST > > Custome 07/22/2015 11:05 AM > Dear could you please help us Amens overni ht) enturion Hours: EFTA00345075 from Germany to Boston?That would be most wonderful!Thank yo u and kind regards, Joscha — The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Bos ton - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 01h 10min Lufthansa LH174 Tag Berl' TXL) Economy (L) On the flight fro , our daughte data sam ill be t Boston, she will ere are our Weimar, German n Berlin, German Passpo ye are all Germans in the US: e wi II get new visas from the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- pl ease note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notif us immediately by return e-mail or by e- mail I (mailto: , and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for t he actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or EFTA00345076 implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.corn/help/terms_maps.html). For "Map Legal Notices" click here:(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#6 , Nevada NV#2001- 0126 > > > Ref#150723-000076 > > Customer i 7/22/2015 11:27 AM > I don't kn 2015, at 11:12A 07/22/2015 11:1 A their passport's expirat Relationship Manager Monday through Frida 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over night - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR c cellation, no value fro the future. May I is enturion Relationship Manager Monday through Friday am o : m us ome 07/22/2015 11:05 AM > Dear could you please help us ight from Germany to Boston?That would be most wonderful!Thank you and kind regards, Joscha — The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) d Yes, I can get the e wrote: pons you know i Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa LH174 r 1 Tag Berli TXL) Economy (L) On the flight from , our daughte ill be on the return from Boston, she will b ere are our Weimar, German a wi get new visas rom the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client EFTA00345077 privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notif us immediately by return e-mail or by e- mail Il (mailto: , and destroy this communication and all copies thereof, including all at tachments. copyright -all rights reserved image File Attachment LOGO lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_Iufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > C 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:(http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that cert ain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#6 • 4 • •'-•' • • • _ • 102, Nevada NV#2001- 0126 > » Ref#15072 4444 • » Respons '7/22/2015 11:12AM> Do you know i • • passport's expiration • • - 9 NI , I • ' • *BE Centurion Relationship Manager > : Monday through Friday I. I am o ,I I pm esp. 7/22/2015 11:07 AM > Ok, I found my mistake - they wanted to , • • • - • • to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 I4JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change fee. In case of cancellation, no value fro the future. May I issue the EFTA00345078 enturion Relationship Manager > onday through Friday 07/22/2015 11:05 AM > Dear could you please help us again om Germany to Boston?That would be most wonderful!Thank you and kind regard The following connection would be very good: Flight Monday, 17.08.2015 from er m L) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: Ol h 10min Lufthansa LH193 16:55 FrankfurUMain International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag FrankfurUMain International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 . I : • 5 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: Olh 10min Lufthans • +1 Ta e el (TXL) Economy (L) On the fligh Berlin, our dau u the return from Boston, she will • ere are our da ti Weim born erlin e om Berlin, erman Passpo rn Passport we area r rz • a dr We will get new visas from the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notif us immediately by return e-mail or by e-mail to j ill (mailto: and destroy this communication and all copies thereof, including all attachments. copyright - all rights reserved image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_ lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or EFTA00345079 American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://vvww.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information please visit www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001- 0126 > > > Ref#150723-000076 > Respons 7/22/201511:48 AM Special mea ro um e con irmed only on the long haul flight, over the water. (877) 877-0987 Hours: Monday through Friday 10:30am to 7:00pm EST ResponseWWI 22/2015 11:28 AM Perfect!! n c y u... Hours: Monday through Friday 10:30am to 7:00pm EST Customer /22/2015 11:27 AM I have better info for you a vegetarian...please spec' eal..YES issue tickets (thanks for figurin wanted to sta overm ht born urrent address of residence itizenship and country of birth: Germany Pa, an 28 2020 meal flights: vegetaria alid until 07/16/20 alid until 03/17/202' .le born 015, at 11:12A 7/22/2015 11:12 AM > o you know passport's expiration dates? Thank you, > turion Relationship Manager > : Monday through Friday m o . pm espon 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over mg t - accor mg to their email - in Frankfurt, EFTA00345080 that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 I4JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR Chang: tion, no value fro the future. May I issue the Centurion Relationship Manager > onday through Friday 10:30am to 7:00pm EST > > Custo 07/22/2015 11:05 AM > Dear could you please help us aga m Germany to Boston?That would be most wonderful!Thank you and kind regard The following connection would be very good: Flight Monday, 17.08.2015 fro L) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: Ol h 10min Lufthansa LH193 16:55 FrankfurUMain International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag FrankfurUMain International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag FrankfurUMain International (FRA) Lufthansa Reisezeit: Olh 10min Lufthan 55 +1 Tag • Tegel (TXL) Economy (L) On the flig erlin, our da II be n th Boston, she will re are ou time in Weimar Ge bo Berlin, Passpo We will get new visas from the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notif us immediately by return e-mail or by e-mail to j ll (mailto: and destroy this communication and all copies thereof, including all attachments. copyright - all rights reserved image File Attachment — LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_Iufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express EFTA00345081 are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.com/helpifegalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information please visit www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001- 0126 > > > Ref#150723-000076 > Customer 07/22/2015 11:27AM I don't kn nd Yes, I can get the expiration dates... On Jul 22, 2015, at II:12A > > > Response AM > 9 expiration dates? Manager Friday 10: espon Ok, I found my mistake - they wanted to stay over mg - accor ing o heir email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR chan nation, no value fro the future. May I Centurion Relationship Manager > onday through Friday er 17/22/2015 11:05 AM > Dear could you please help us again • • . • . .m Germany to Boston?That would be most wonderful!Thank you and kind regard The following connection would be very good: Flight Monday, 17.08.2015 fro L) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) 7/22/2015 11:12 passport's Centurion Relationship s: Monday through 2/2015 11:07 AM > Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Attain International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag EFTA00345082 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa +1 Tag Berlin - Tegel (TXL) Economy (L) On the flight erlin, our daugh II be bel on the return fr.m Boston, she will b -re are our dat time bo Berlin, Passport e wi 11 get new visas from the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notif us immediately by return e-mail or by e-mail to j ill (mailto: and destroy this communication and all copies thereof, including all attachments. copyright - all rights reserved image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion _ Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. > > m 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (Intp://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information please visit www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001- , bo i Weim Be orn n Berlin, erman we are all German citizens Address in the US: 5 EFTA00345083 0126 >>> - > , M I Wi se 07/22/2015 11:12 AM Do boy? Also, is it possible to get their passport's expiration dates? Thank you Hours: Monday through Friday 10:30am to 7:00pm EST Response 7/22/2015 11:07 AM Ok, I foun ted to stay over night - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change fee. In case of cancellation, no value fro the future. May I issue the tickets? Hours: Monday through Friday 10:30am to 7:00pm EST Custome /22/2015 11:05 AM Dear gain with booking our flig ny to Boston?That would be most wonderful!Thank you and kind regar The following connection would be very good: Flight Monday, 17.08.2015 from L) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 FrankfurUMain International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55min Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa 55 +1 Tag - Tegel (TXL) Economy (L) On the flight erlin, our daugh be bel ut on t oston, she will tim Weimar Germa bo Ber will get new visas rom t e 1 em assy er in. ey s ou rea y • e ore t e , ut there is no guarantee for that. -- please note The information contained in this communication is EFTA00345084 confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail to [email protected] (mailto:[email protected]) , and destroy this communication and all copies thereof, including all attachments. copyright - all rights reserved image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident Privacy Statement I Visit the Centurion Card website To team more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ('Concierge Company). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayot© and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.g cogle.00nVhelp/terms maps.html). For "Map Legal Notices' click here: (httplAwriv.maps.google.conVhelpilegalnotices maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals. and may also provide incentives to our travel counselors. For more information please visit wv.w.amencanexpress.comitravelterms California CSTH1022318, Washington UBW600-469-694, Iowa TA1/002. Nevada NV#2001.0128 RegrI50723-000076 EFTA00345085