From: Sultan Bin Sulayem

From: Sultan Bin Sulayem To: Lesley Groff Subject: Fwd: (983918) Action Required - Your 23andMe Order #740-627542-142810 Date: Sat, 03 Jun 2017 05:27:55 +0000 Sent from my iPhone Begin forwarded message: From: Sultan Bin Sulayem Date: May 23, 2017 at 6:18:10 PM GMT+2 To: Subject: Re: (983918) Action Required - Your 23andMe Order #740-627542-142810 I have purchased one kit 3 months ago and it was iinteresting to see my results I put a large purchase of Ancestry test kits in behalf of many co-workers in my company who wanted to do the same test Once I receive the kits each individual will register and send his kit to your lab to be analyzed On May 23,2017, at 7:07 PM, ;0,Z.JdlittIVIC \A-Vitt/111C, wrote: Ticket #983918: Action Required - Your 23andMe Order #740-627542-142810 Hello Your request (#983918) has been updated. You can view the update below. Taylor, May 23, 8:07 AM PDT: Hello Jeffery, I am reaching out to you with regards to your recent 23andMe order #740-627542- 142810. Our shipment warehouse specially reviews large orders for compliance with the 23andMe Terms of Service. So that I may prioritize the release of your order through this review process, please reply to this message with the intended use of the kits in your recent purchase. Once I receive these details, I will forward your response to the appropriate individuals EFTA00453846 and follow up with you when I have more information. Please reply to this message with the requested information at your earliest convenience. If we are unable to release your order within 5 business days from the purchase date, your purchase may be automatically canceled. Best regards, Taylor The 23andMe Team Taylor, May 23, 8:06 AM PDT: This ticket was created on your behalf by 23andMe Customer Care. You can update your support request by replying to this email with additional comments or by following this link: https://customercare.23andme.com/hcirequests/983918 EFTA00453847