From: CSR Support

From: CSR Support To: Subject: Re: Refund Date: Tue, 08 Mar 2011 19:47:30 +0000 Dear Thank you for your email. We would like to take this opportunity to apologize for any inconveniences you may have experienced regarding Soda PDF not compatible with Mac. As requested, we have issued a refund in the amount of 59.95$. Please allow 5-10 business days for the funds to appear in your account. You can view the confirmation regarding this refund on the following website: www.u-bill.com Please do not hesitate to reply to this ticket should you have any other questions. Our support team will be happy to assist you. Sincerely, Kenny Customer service I purchased this program on my Apple computer not knowing is is just for PCs.. I was unable to download this and request a refund please. thank you. Dear Thank you for your recent purchase on EFTA00536176 http://www.sodapdf.corn/ppc/en/Ipl. Here are your purchase details. Please save a copy of this email for your records. Soda PDF Professional 2011 Click here to download License: You will receive your license key in a second email BILLING INFORMATION Order Number: 'urchase date: 2/27/2011 12:45:07 PM Order Amount: $59.95 If you have any questions regardin on, please contact our professional customer support team by visiting PDF.U-BILL.COM. Sincerely, Your Customer Service Team EFTA00536177