Case File
efta-efta00536984DOJ Data Set 9OtherFrom: Karyna Shuliak
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DOJ Data Set 9
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efta-efta00536984
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From: Karyna Shuliak
To: Kristen Grounds
Subject: Re: Peepers Order
Date: Mon, 02 Feb 2015 18:25:02 +0000
Hi Kristen,
Yes, I ordered 40 glasses.
Thanks,
Karyna.
On Feb 2, 2015, at 12:27 PM, Kristen Grounds
> wrote:
Hello Karyna,
Thank you for your recent order from PeeperSpecs! Our system, however, has alerted us that this order has a rather high
score with our fraud alert system, as well as the order total being significantly high. Could you please verify that you did,
indeed, place this order? Any information would be greatly appreciated in helping us to verify the authenticity of this
order.
We apologize we must have such stringent guidelines, but our exposure to fraudulent orders over the past year has caused
us to change our policies. It's unfortunate that a few bad people out there cause us to create headaches for our true
customers, but this is a necessary part of our business.
We hope you understand and look forward to your reply.
Best regards,
Kristen Grounds
CUSTOMER EXPERIENCE TEAM
Customer Care & Sales Specialist
PeeperSpecs I mperspecs.com
9935 E US Hwy 12 I Michigan City, IN 46360
Office:
Direct:
I Fax:
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EFTA00536984
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