From: Karyna Shuliak

From: Karyna Shuliak To: Emily Oddo Subject: Re: Order PC022590 with PlantContainers.com Date: Fri, 20 Mar 2015 16:36:21 +0000 Thank you Emily! > On Mar 20, 2015, at 10:45 AM, Emily Oddo -Mia wrote: > Karyna, I am glad you reached out to customer service. I was unable to locate your number since I had no invoice #. I did call you back yesterday at the number given. I am expecting these to be in next week. I do apologize for the delay. We have been experiencing delays w/ freight. As soon as this ships out, an e-mail will be sent to you w/ tracking #s. If there is anything else I can do or assist you with, call me directly at > PlantContainers.com > Administrative Supervisor > Emil ddo > From: Karyna Shuliak > Sent: Thursday, March 19, 2015 11:14 PM > To: Customer Service > Subject: Re: Order PC022590 with PlantContainers.com > Hello, > I am still waiting on the update of my order. Despite the fact of me calling the customer service, the person I spoke with was unable to check on my order, but promised that another agent will call ASAP! Nobody called or emailed back! The order has been placed almost a month ago, this is unacceptable!!! > I need an update ASAP! > I look forward to your prompt response! >> On Feb 23, 2015, at 11:29 PM, Customer Service a wrote: >> » Dear Karyna Shuliak, >> Your invoice number for this order is PC022590. >> Please retain this invoice number for reference information. >> >> You have ordered the following: >> » Qty Description Unit Amount >> » 1 (S-POB-01) Iso-Pod Modrn Oval Bowl $364.99 $364.99 » Planter Set >> Subtotal: $364.99 EFTA00537112 >> Shipping $95.00 » Total: $459.99 >> Order placed at: Mon Feb 23 21:29:27 2015 » We will ship to: » Karvna Shuliak >> United States of America >> Shippin Method: Standard Shi ing » E-mail: » We will bill to: >> 9 E 71st Street »New York„ NY 10021 >> United States of America » Pa ment Information: » phoneNumber » locationStatus: residential » Thank you again for your order. EFTA00537113