From: Karyna Shuliak

From: Karyna Shuliak To: Eileen Rollins -4 Cc: Kathryn Magagnar>, Richard Kahn Daphne Wallace , Bella Klein Subject: Re: Your order from ducduc Shipped! Date: Mon, 18 Jun 2018 13:28:07 +0000 Good morning Eileen, Is it possible to get it done by the end of this week? Thank you, Karyna On Jun 18, 2018, at 8:19 AM, Eileen Rollins < wrote: Good morning. We do apologize for the error and have corrected it. I have been in contact with White Glove Transportation and everything is being crated and will be delivered prior to the 4111 of July. Thank you for your patience and have a great day. Eileen Rollins Client Support & Logistics Coordinator The New Traditionalists ducduc 100 Lawton Street Torrington, CT 06790 T: www.ducducnyc.com www.thenewtraditionalists.com From: [mailto: Sent: Friday, June 15, 2018 5:14 PM To: Eileen Rollins; Kathryn Magagna Cc: Richard Kahn; Daphne Wallace; Bella Klein Subject: Re: Your order from ducduc Shipped! Dear Kathryn and Eileen, Based on the phone call with Eileen earlier today, I understand that you made a mistake and did not crate the beds before shipping. Please provide the new date when the furniture will be created and shipped. I would like for it to be done by the end of next week. Thank you, Karyna EFTA00544428 On Jun 15, 2018, at 7:53 AM, Eileen Rollins < wrote: <iinage003.jpg> Congratulations! Your ducduc order shipped. ORDER 100432 SHIPPED 6-14-18 CARRIER White Glove Transportation BOL 123810 t will be delivered v'a the carrier listed above — they will call the orders shipping contact to schedule a delivery appointment. CARRIER CONTACT Special Moving Services White Glove Transportation IMPORTANT! Please inspect ALL pieces before signing for the delivery. If there is any damage please note the issue on the Bill of Lading. If there is significant damage you may refuse the delivery. The shipper will report the issue to us, but please call Customer Service and let them know as well 212-226-1868 x406. We stand behind all of our products and will work with you to resolve the issues. Please keep in mind that transit times vary according to final destination. Tri-State (NY, NJ, CT) delivery: within 3 business days Greater US delivery East of the Rockies: 7-14 business days Greater US delivery West of the Rockies: 14-21 business days If you have any other questions at all please call us a or Sincerely, Client Services <image005•Jpg> Eileen Rollins Client Support & Logistics Coordinator The New Traditionalists ducduc 100 Lawton Street Torrington, CT 06790 T: 212.226.1868 x406 www.ducducnyc.com Eileen Rollins Client Support & Logistics Coordinator The New Traditionalists ducduc EFTA00544429 100 Lawton Street Torrington, CT 06790 T: www.ducducnyc.com www.thenewtraditionalists.com EFTA00544430