From: PBteen

From: PBteen To: " Subject: Your PBteen Inquiry Date: Mon, 24 Sep 2018 22:24:02 +0000 Hi, Thank you for contacting PBteen regarding order 382042283657. I have reviewed your order and see that you contacted our Customer Care Center regarding this matter on 9/20/18. Our records reflect that a request was sent to our distribution center to ship the items. You should receive a shipping confirmation email within 3-5 business days. If this situation has not been fully resolved by the actions taken by our Care Center, please reply to this message. We are committed to ensuring your complete satisfaction. Once your reply is received, we will investigate this issue further and contact you regarding the resolution. Thank you again, and please feel free to contact us with any other questions. Warm regards, Kenia B. Customer Service PBteen Original Message From: Karyna Shuliak Sent: 9/19/2018 6:45 PM To: Subject: order # 382042283657 Dear Sir or Madam, I would like to know the status of the curtain rods from the order # 382042283657 The order has been placed on July 23td with the estimated delivery date August 24th for the rods. It has now been almost 2 month and would like to know when am I going to receive the items. Please advice. Thank you, ref:_00D41118DM._50041fF26R:ref EFTA00548385