From: "Postmates Support (Postmates Support)" <support®postmates.zendesk.com>From: "Amazon.com" <[email protected]>
Case File
efta-efta00569422DOJ Data Set 9OtherFrom: "Jay S. (Postmates Support)" <[email protected]>
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DOJ Data Set 9
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efta-efta00569422
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From: "Jay S. (Postmates Support)" <[email protected]>
To: '
<
Subject: [postmates] Re: Postulates Delivery for
Date: Fri, 27 Oct 2017 17:19:10 +0000
from Le Pain Quotidien
Your request has been updated. To add additional comments, reply to this email.
Jay S. (Postmates)
Hi,
After looking into your Le Pain Quotidien order, I see that it didn't arrive. I understand how it feels when
you don't get what you expect so I apologize for this experience and want to help get this resolved for
you quickly.
I've gone ahead and removed all pending charges from this order. Any authorization hold you may see
could take up to 5-10 days to be available to you again, but may be sooner depending on your banking
institution's processing times.
I appreciate you bringing this to my attention so I can follow up with all parties involved and ensure this
doesn't happen again.
Sincerely,
Jay S.
Customer Service Professional
Postmates
EFTA00569422
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