EFTA Document EFTA01356793

From: Sent: To: Subject: Attachments: Location: Start: End: Show Time As Oliver Esslinger 5/24/2019 3:22:30 PM Ian Salters Hart I; Funda Bozkurt ; Janice Franklin Managed Exit account handling Mana ed Exits.xlsx 5/30/2019 11:00:00 AM 5/30/2019 11:30:00 AM Tentative Recurrence: (none) ; Bill King ; Kimberly ; Maria Pedulla Term Definition PA Review of client account activity to establish open obligations which prevent offboard Checks/Review Managed Exit Notification In Closure Offboarded A process state for client entities identified for offboarding but have open obligations which prevent process completion The process of sending a client notification to terminate the contractual relationship at the end of a defined notice period The process of closing DB transactional system accounts representing the impacted client entity A count of client entities which have completed all offboarding process stages, and are inactivated through to KYC Records - classified as `Full' Offboard when evidenced, complete removal of client entity from all businesses & jurisdictions inclusive of all tech platforms. Applied to all DB adoption entities globally. CONFIDENTIAL - PURSUANT TO FED. R. CRIM. P. 6(e) DB-SDNY-0042874 CONFIDENTIAL SONY GM_00189058 EFTA01356793