Case File
efta-efta01578086DOJ Data Set 10CorrespondenceEFTA Document EFTA01578086
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DOJ Data Set 10
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Address Change Request
Please provide information below only if the address information on front is incorrect.
Street Address:
I 'an
City:
State:
'Home Phone:
E-mail Address:
L
Zip:
'Work Phone
'When you give us your mobile phone number, we have your permission to contact you at that number about all
your Chase or J.P. Morgan accounts. Your consent allows us and companies working on our behalf to use text
messaging, artificial or prerecorded voice messages and automatic dialing technology for informational and
account service calls, but not for telemarketing or sales calls. Message and data rates may apply. You may
contact us anytime to change these preferences.
0
By Telephone:
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Send Inquiries to:
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leg matron About Your Account
Create] at Papules: You may make payments by any ol the onions listed be lea.
The amount of your carmen, should be at least your minimum payment Ow payable
in U.S. dollars and drawn or payabie through a U S. Wanda institution or the U.S.
torch of a foreign Mamal insi talon You Can pay down balances fester by paying
more ihanite minimum pryrnent or the total untold balance on you accowt.
You may mike payments by '<guar U.S. mail Send your payment to the Payments
address shown on this statement Your payments by mac me comply yen the
loath:Chore On the Staterneht Do not Send cab. Write your Account number on
you' checker me net order Payments The be accompaned by the Name cotton
in the erreeloN provided well our address visible Neagh the amebae windercr. the
envelope canna contain more Iran one payment or coupon. and there Can be no
staples. paper VMS. tape Or COrreSCOnderCe inOuded web your payment If your
payment is in 3Com:cbe voth Our payment instructions and is made available tO vs
enemy day by 500 pm. Nal time at our Payments addressor thisstalemert, we we
credit the payment eo yea Account es of that day. It your Mann is in accordance
with our cayman Erstruarom. and ie math available to us after 5.0) pm. Nal lime
al the Paymens addreSS on tees Statement, we will credit it to your Ancona as 01
the next canenclar day.
You may male payments electronically through Our websile shown On IN. statemeM.
II we receive )our completed rowel en our went by 8 p m. Eastern Tame. we ant
credit you payment as of that day. II we revue your fewest after 8 p ne. Eastern
Time. We vile Credit yOW Payment as cl the nent calendar day. If you Speedy a lutist
date el your request we na credt your payment as of that day.
For all other PaYMentSCe for any Pe)ment type a ObvItOf which you do not follow our
payment InStnetions, creleinrjOI your payments may be delayed for is; to 5 days
Pawn lalonnsten Repotted to Gael Beans: We may report adoration above
VOW Accounl to credit bureaus Late payments. missed payments or other defaults
on your Account may be reflected in your credit report. If you think we have noon.]
'Neural. irtomution to a Creilt bureau you may write to us at the Inciumes address
shown on Ile gatemen.
Molke Atoll Elsamils Clack Conquest When you pay by <Wok. you authorize
us peer to use inlOnnetOri DOM Aur Cheek De make a onetime electronic Turd
transfer from your account or to process the aorrnm as a check transaction When
we use inferreton from your Cheek to make an electronic fund transfer. faith may
be vdtelrem from your account as soon as thence day we reale your payment
and you will rot resells your check ben from your limonite Institution Cal the
Customer SovICA numb.' on this Mermen II you have questions oboe electron's
check coNctio or do not want your payments collected eltettonntaY
commoner Payellenb: Any laymen check Of Other kern or roamers that you sad
us for less than the lull balance due that 4 Minted "pad in full' or contains a similar
neaten or that you ahem's* tender in lye satisfaction of a deputed writhe
must te sent to Card Swains P.0 Box 15049. Wilmington. DE 19350.5049. We
reserve as our nchts regarding These payments le.g d it is determined there is no
old distrait Or I any such (neck is reared at any Other ridden we may atom
the check and you %via wee Cat airy remaining balance). We may refuse to accept
any such paantrt by attuning t to you. not cashing e or dearonng t. Al other
payments that you nuke should be sent to the water Payment address thown on
this statement.
Animal Resevill Melee II your Aocourt Agreement has an mynal membership lee
ander sonar charge ler issuance or arallabaly Olyour account it will be bide each
year or In monthlyor Quarterly installment% This lee andbi chargeareowed whew(
or not you use your ACCeisrd. and you egret to pay them when titled The annual
fee and charge are non-refundable unless you rutty em trot you wish to close your
account wine 30 days of one billing cycle Witicheyer is lee:latter we profile the
Matement on which me anneal fee or charge Is baled and al the urns ling you Pay
your °tenant:Ina balance in Vol. N you do lots for a charge billed ma< often than
annually such as a monthly units charge, you we not owe the last billed chigoe;
Wenn rebr ba d changes are ronirefunclable and must be pad as pan of tease
your outstanding Dolores el tut Yea payment of lee annual lee a charge does rehl
alleCt Our Cages IOCIOSe your ACOOvnt and to erne your right 10 make transactions on
your Aocche II you Account is closed by you or us, we wit continue to impose Ile
annual fee order charge unto you par your outstanding balance inlet and terminate
your Account reLconship
CalceiatIon of Milian Sullen to Menet Rile To figure your Nen& interest
charges fe ego tend cycle when a daly perodc raters) apples. we use Its daffy
Dann melhcd ItKltdrtg new same:tong To figure your Needs interest charges
fa each bit ne CYCle when a monthly Derialt reels) apples. we use In >wage da Cy
balance method iindudeig rev, transaction). For an explanation of either method or
theestions about a Danitular invest chaegecalculation on your statement. Wen eat
us al the Ica free customer stew* prone number Need above.
We ukulele periodic merest charges separately la each balm! for twain(n .
tortaalSeS. balana transfers cash adfaliPOS or overtire advances). These
cat ulatiOrG may combine deferent categories wen the same caliode rates. Priebe
rates we nary wan the mike bated Co the Prime Rate or such tide described
in your AOCOUnt Agreement. There is a Iran:when iel for each ban: e Veneer,
Cash advance. or check transaction m the arrourt stated in your Account Agreement.
There is a foreign transaction lee of 3'. of Ire U $ dolt( amount of any foreign
transaction for sane accounts Please see your Account Agreement for information
abOut these feet
We add VansactiOns and fees to VOW doily balance Manlier than
11 the date of the Pomace., - for new purchases balance transfers. overdraft
advaruces or cash advances.
Pi the date the Pale Cht0S1IS the Chock - tor nen oath advance checks or
Write transfer checks.
the date of a related transaction. the Ore they are Sete to your ab:Ount, or
the lad clay of the biting gado. whichever we troy choose - for tees
NOW WAVOld Paying heated on Suntans: Your due date mil be a minimum 0121
days after the close of each billing cycle II YOu Coy your account in full each baling
period by the date and tine due. no interest is sewed on feu purChalee main
to MOrth. Also. we will not nese interest charges on any poreon 01 a purchase
balance you may while that barge a site:Ile an rileresteree period Subsct
to any Merest-free period toe rew purchases. we tell begin charging interest from
the date a trareaCtOn (including any Ware. transfer cash advance Cr Ovindralt
Irdvance). tee or fl easl charge is aided to your daily balance until your anount
is pad m Na &Minne we apply payments In ercess of your minimum payment
first to Neer rate balances you nay not he able to avoid unrest charges on new
purchases if you have another balance at a higna interest rate WOWS you pay your
balance in fad each month.
Will %DO II YON Ulan YOU Find A MIState On TOW Slideliellit
It you think tnere is an error on vow statement, vita to us on a separate sheet
at Customer Swan. PO Box 15299 Winstneon DE I9850-5219. You may also
contact us OP the wet at chne sem.
In your letter ghe us the folkfmng inforrnition
• Account information, Your harm and Account nurrter.
• 0011w amount he cicalae amount Ce the suspwted error.
• OtgliptiOn ol Problem- If you MN: there is an tree Oh your nil &Soft.
What you believe is none and relay you beleve n is a mistake.
You nue contact us wthin 0) days after the error a newel on nue statement
You 'net notify us d any potential errors in %sting or on the 'nab at <NISI 1.00e n. You
may cal us. but t you do we are not reoured to pentagon any potential errors and
you may new no pay the ;mart in question
While ire Inns alive whether or nee thee Ns been an error. the following ore true:
• Wedanet try locollect the amount induntOn Of reran AU3S delnduent on
that annourt.
• The large in question may remain on /Our statement, and we may continue
to earn you interest On that amount. But Iva determine that we made a
mistake. you %nil roe have to soy the amount in question or any interest or
other fees tented to that amount.
• WNW you do rot ton to pay the amount in question you we responsible for
the remainder of your balance
• We can anti any unpaid amount against your Medd Init.
That hightail Yes Art Dinettsead Wel Win Creel Card henna
ape are dissatisfied Leh the goods or sermas that rou Nye CtianaSed wth your
twat card, and you have tried in good Wain correct thecimPlern with De merchant
you may NA the right nol to pay the remaining amount due on IN purchase.
To use tie right. allot the lelloirmg must be true
1 The purchase must have teen Made al your hart* state or whin 100 miles
Cl your current mailing aCtirees, and the purchase Mee must have been
more than S50. (Note: Neither of these are necessary it your ourchne was
besed on an athatesernent we mated to you or if we own the company that
sold you the deeds Cr sere:est
2 You must have used your credit card for the purchase Purchases nude with
cash advances from an AIM a mtn a creek are accesses your cheat card
Account do nol bounty
3 You must not yet have luly pad for the purchase
If all of the criteria above are met and you ale still dissatisfied with the purchase.
contact us In writing at Customer Service. PO. Bon 15299 Wilmington.
DE t9850.5299 or on the web a chase.com
Wide we ethane. the same ran may to the darted amount as discussed
above. After we finish Our invent:Oben we will tell you oar decision AI that novi,
we think you owe an emote andyou do not Pei/Wemay reNct YOU as delinquent.
MAI1172013
Confidential Treatment Requested by JPMorgan Chase
JPM-SDNY-00056916
EFTA01578086
Technical Artifacts (7)
View in Artifacts BrowserEmail addresses, URLs, phone numbers, and other technical indicators extracted from this document.
Domain
chase.comPhone
350.5049Phone
850-5219Phone
850.5299Wire Ref
reflectedWire Ref
refundableWire Ref
transfer checksForum Discussions
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