EFTA Document EFTA01578497

Address Change Request Please provide information below only if the address information on front is incorrect. Street Address: City: State: Home Phone: E-mail Address: L Zip: VVork Phone To service and manage any of your account(s), we, our representatives, JPMorgan Chase representatives, and/or affiliates, may contact you at any telephone number you provide to us. Please refer to your Cardmember Agreement for additional details about the use of your personal information and/or visit our website shown below to provide us with additional contact information. T 0 By Telephone: n 4 Rend Inquiries to: ->4 S T Payments to: a ,,,r vy . 1 Visit VI webette: P y w y cp P. t 3 Intormalion About Your Account Ue011og at Paymeals: You may melt payments by any ol the o NAM fisted below. The amours of your phmemehOutl be at least your minmum payment Mk Matta n U S ddlars and drawn or parable through a U S financial institution or The U S. bran: h of a foreign Mantra' insttution You can pay down beancee sear by paying more than the minimum PruneM cella total unpad balance on your acoeuel You mw make payments by regular US mat Send your payment to the Payments address shone on this statement Your perments by mail must comply with the tato:tors on the slaternere Do not send cash Wile your Account nunter on your check or money order Payrrels must be accompanied by the Vollmer coiCen in Me metope proyalml with ou address visible thrOugh the envelope window. the owelede cannot contain more Man One payment of COLOOn ard there Can te staples paper dos tape or CorreSPOndence ndudoi wth your payment II your termini et in aCCOldarte Loth our ;Myr* rt Metro :Ulna arid el made available to us a airy day by 500 p m tot Late at our Payments addressor this statement we vie credit the payment to your Account as of that dal IllOur PaYrnent le in accordance with out phmenl instructions but is made available to us after 5O3pm local time at the PayMPIS address on the statement we will Credit it to your Account as el the next calendar day You rmy make paymbitS eleCtreniCalli throughout website Shannon MS Statement. II we tiara your °tapered reMitiSt on Our **see for 8 to m Eastern Trne weveA acrid you owner" as ol that day Poe recewe your request after 8 Pm Eastern Tine we will credit your payment as cl the fled calendar day II you smcdy a future date en your resuesi we we Creel yOur partnere as of that clay For ',loner Minna or fa any Payment &he a love for which you a not follow our payroll inStreCtionii Credting Of your payMentl may be delayed for be to 5 dam ACOull hilamtalaOn Reported to Veda BileaUS: We may room irdownaton about your Account to credit Manua late payments. missed payments Or other defaults on your Account may be refereed in your creel report If you think we hare reported naccume irtormation to a Great bureav you may wreelo us at the InOuirdS address shown on this statement To Service and Manage Arry 04 Yost Account(s): We. our re:lemma-Me. "Wigan Chase reresemat ardor ablates may contact you at any telephone ruiner you PrOu-4010 us Pleat refer *your CI nimembee Agreenwer Ice ackilional detain about the use or your persona information Rohm Abel I led reap Gawk Common: Whin you pay by auk. yOU authOnie ire ether IC Use irdrematiOn trim your cheek to make a one-time electronic ford transfer from your account of so process the payment as a check transaction When we use olormeon from your chide to make an eiztronz fund transfer funds may ke Yotholracin Iron your account as Seen as the sane day we revive yOUr payment and you will not recent your check back nom your Mental institution Cal the Ctstomer Serum number on the statement it you have Questions about eleViong chock collection as no want you payments Wined electiOnnelll Combliomal Payments: Any payment check of other kern of Payment that you seed us for less than the lull balance due Inv a marked "pad in furor victim a similar rotation Of that IOU Otherwise tender in full satisfaction of a disputed amount must to sent to Card Sernzes PO Box 15049. Wilmington DE 19550-5049 We Meerut II Our nom regarding trine payments le g t is determined there is co mid dispute or if any such check a meowed at any other address we ma; accept the check and you will sell Owe are reinlinng balance) We ray refuse to ECM any such payment by returning t to you. net CaSkna it or deltrOying t At Other payments that you make should be sent to the regular Payment address shown on this statement Amami Reental Mona: If your Account Aveemerl has an annual membership lee ardor sinter0990 Mew:owe or amiatiely of your account t will be bled each year or In month& or °maw& installments This lee ardor chum are owed whether or not you use your Account and btu agree to pal them when blIM Tne annual lee and charge are non-refundable urine you needy it that you wish to close your account' ithin 33 days or ore billing cycle iyarcheier is less) after we Mace the statement on whch the annual fel or Charge a tiled and al the urn time inu eel your oulstandna tiera:e in toe II you Co Iris, for a carpe billed more often than annular such as a monthly Serve. charge You will not nit the last billed charpe. owner prior tilled charges are no-refundale ant must be pall as pan of paying your outstanding balance in toll Your payment of the ;meal lee or charge does rot area our Nit CO pieta your Account and 10 !me you nightie make tlanS2CtOne On VOW ACCOlial II your Aoogurt is closed thryOu or us. we we counter to InCOSO amual tee and or charge untl you pay your or/startling balance in IV and terminate vow Zoom retwonsho rakeitsson of Balance 'tibial to fl ume Rate: To home *feu, peroclic interest charges la each tilling cycle when a daily periodic reels) apples, vie use the daW balance method oroludiria current transactions) To lore your meodic merest Charges for each tilting cycle when a limn/ Mule tale's) apples re use the avenge clot balance method inaudng current tnreactions) fa an explanation Cl either method or questions about a particular enemy! charge Calculation or, your statement Pea, call us at the toe free customer service phone nurroet lit/Ostrom We Cliental., periodic interest charges separately lor each feature for tampµ. purchases balance transfers cash &dances or overdraft advanoeSI These calculations ma, comprie cylterentcategones with the cane penodc rates Venal:* rates v.ill vary wool the marlet based on the Prime Pale or sera may described in 'cur Account Agreement If any "wrest charge Is doe we nil chine you al teat a in mourn inmost chair Of 51 50 or such amount staled in your Account Agreement There is a transaction lee for each balance transfer cash advance or check transaction in the amount staled In your Account Agreement There rs a lore9n transaction fee of 3s. ol the U S doter amount et any foreign vansactain foe some accounts Pease see your Account Agreement for information about these fees 1Yeadd transalicos ant fees to your da ty balance owner then 11 Ire date of The transaction - for new purchases Mlanu transfers overdraft uivences o Oath advances. 2i the date the parte chooses the check - for new cash advance checks or wane bared checks 33 the date or a related transwhon. the dale they are posted to Our account w the lad day Ce the biting Cycle whichever we may Clines. - lor lees How to Moll Paying Interest oa Pemba's.: Your due date we be a minimum 0,21 dais after 1M closed each billing cycle II you pay you account intuit each baling period by the date ad time do no interest ea charged on new purchases month la month Ali*. se will not impoSe interest Charges on wry portion Of a purchase balance you repay while that ballot a 'Mewl to an interest-free period Subacl to arty nterestArde period la new purchaser tenth begin chergng merest from the date a transacton (including any balance banger cash advance Or overdraft advance). lee te rnterssi Charge is added to your Mee Dalarol until your account is pad ei Ius Because we apply payments n excess al your minimum payment first to higher rte balances you may not be able to amid interest Verges on new Purchases It you have another balance al a rioter interest rate ineSS you Pay your balance in fad each month What To Do II You Writ Yon F red A Mistake On Vow Statement If you think there is an errs on your stwerrert vat to tas on a separate shed at Customer Struice PO Box 15299 WIehrtglon DE 19850.5299 You May ate contact us on the who at O&MCOM In your letter gate us the fobowing information • Accourt ireormalree Your name and Account number • Dollar arnourt The dollar amount ce the suspected error • Description ot Problem II you Ihnl there rs an error on your tel describe what you ales is wrong arid WIT, weu Mame it is a monk' You meat contact us waling,/ errs after IN error appeared on your statement You mist Munn osee bAltioterliat MOM in writing or on +Newer) ai Abase om TOO may cal us. Da re you awe are not moored to mu-09m any potential errors and you may have to pay the amount in Question While we zestigiale whether or not there has been an error the fcckrorg are true • We Cannot My lo collect the annurt miuesten or upon you aS CWirquent On that amount • The charge in question may remain on your statement and we may continue to charge you interest on that amount But ewe determine that we made mistake you will 01 have la DM the amour/ in Question a any Menet or other fees rutted to that amount • VIhM you do riot have to pay the amount in Question you We responsible lor the rowan:ler of your balance • We can apply an; unpaid amount agamt you cacti time. That soh It You Ale DIttattetted WIM Yam Credit Card Perr.liatm If you are dissatisfied wc h the goods or services that ;or have purchased with your trade card and you have tried in good faith to correct the problem with the merchant you may hoe the right nol to pay the remaining amount Me On MI purchase TO use the right a801 the tolberng must be true 1 The purchase must hoe been made in your home state or cretin 100 roles of your CUITOM stalling addreSS and the purchase Ora must have been mote than $50 (Note Neater al these are necessary it ' our purchase was based on an adurteement vie 'waited SO you of if he own the company that sold yOu the goods or serynsIS) 2 You must ham used your credit cad for the purchase Purchases made with wait aavarots from an ATM a with a Gnirk that accesses your erode card Account m:4 party 3 You mint not yet have luly bard for the purChne If ail et the criteria above are met and you are still defatideil voth the purchase. contact us in wrong at Customer Service PO Bo. 15299 %limn-pen OE 19$0-5299 or on Ins web al chief 'vim While we investigate, the same rues aro& to me deposed amount as draped above After we finish our investigation we we tell' Ou our decemn Al that pont d we think you one an amount and you do not pay we may fetWellOu aS deliniMent M411042011 Confidential Treatment Requested by JPMorgan Chase JPM-SDNY-00057598 EFTA01578497