EFTA Document EFTA02073700

To: From: Sent: e / 1 Subject: St. Barth for Karyna [Email Ref: 150826-000892] Customer (la 08/26/2015 09:12 AM Morning! Thank you for requesting letter from Le Bristol. Book this St. Barth's hotel for us and request letter as well! I will pass on this info to Karyna re deposit...Thank you! On Aug 26, 2015, at 8:51 AM, wrote: > Responsi 08/26/2015 08:51 AM > Morning, > I did request the confirmation and letter of invitation from Le Bristol. > For the hotel in St. Barth - very limited availability fro the requested dates. I can offer > HOTEL MANAPANY SAINT BARTHELEM > ANSE DES CAYEES > SAINT-BARTHELEMY BL 97098 > CHAMBRE DELUXE VUE JARDIN > PUBLIC RATE **RATE CHG DPST /C-15D > ** 850.00 EFF 25DEC - 07JAN > 595.00 EFF 07JAN - 10JAN > APPROX. TOTAL PRICE 12835.00 EUR > INCLUDES TAXES AND SURCHARGES > They do require deposit at the time of booking, which is refundable if you are canceling by December 10th 2015 by 6pm local hotel time to avoid 2550.00EUE cancellation fee (it is amount of the deposit). > Regards, > Centurion Relationship Manager > Hours: Monday through Friday 10:30am to 7:00pm EST EFTA_R1_00840304 EFTA02073700 > Response (Administrator) 08/25/2015 07:33 PM > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful da ! > Customer 08/25/2015 07:33 PM > right...I remember these flights being non refundable now... itinerary is fine... Working on hotel tomorrow sounds good...thank you! > On Aug 25, 2015, at 7:29 PM, wrote: > > Response 08/25/2015 07:29 PM > > I. Air - I can't get fully refundable fare , it is not offered on this market. Only nonrefundable fare $1188.72 > > Here is itinerary with United and Windward > > UA1444 25DEC EWRSXM 915A 225P > > WM 675 25DEC SXMSBH 430P 445P > > WM 636 10JAN SBHSXM 1225P 1240P > > UA1677 10JAN SXMEWR 310P 655P > > All of our properties are sold out, I will have to check tomorrow morning - will start at 830am, fro any other hotel options. > > Regards, > > Centurion Relationship Manager > > (877) 877-0987 > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > Privacy Statement I Visit the Centurion Card website > > To learn more about e-mail security or report a suspicious e-mail, please visit us atamcricanexpress.com/phishing. > > © 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company EFTA_R1_00640305 EFTA02073701 and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:(http://www.maps.google.com/helv/legalnoticcs mays.htm1). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or i na ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126 > > > > Ref#150826-000892 > Response 08/25/2015 07:29 PM > I. Air - I can't get fully refundable fare , it is not offered on this market. Only nonrefundable fare $1188.72 > Here is itinerary with United and Windward > UA1444 25DEC EWRSXM 915A 225P > WM 675 25DEC SXMSBH 430P 445P > WM 636 10JAN SBHSXM 1225P 1240P > UA1677 10JAN SXMEWR 310P 655P > All of our properties are sold out, I will have to check tomorrow morning - will start at 830am, fro any other hotel options. EFTA_R1_00640306 EFTA02073702 > Regards, > Centurion Relationship Manager > amm > Hours: Monday through Friday 10:30am to 7:00pm EST > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. > O 2015 American Express. All rights reserved > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or ina ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126 EFTA_R1_00640307 EFTA02073703 > Refii150826-000892 Response (Administrator) 08/26/2015 09:12 AM THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! Response (Natalia Molotkova) 08/26/2015 08:51 AM Morning, I did request the confirmation and letter of invitation from Le Bristol. For the hotel in St. Barth - very limited availability fro the requested dates. I can offer HOTEL MANAPANY SAINT BARTHELEM ANSE DES CAYEES SAINT-BARTHELEMY BL 97098 CHAMBRE DELUXE WE JARDIN PUBLIC RATE **RATE CHG DPST /C-15D •* 850.00 EFF 25DEC - 07JAN 595.00 EFF 07JAN - I0JAN APPROX. TOTAL PRICE 12835.00 EUR INCLUDES TAXES AND SURCHARGES They do require deposit at the time of booking, which is refundable if you are canceling by December 10th 2015 by 6pm local hotel time to avoid 2550.00EUE cancellation fee (it is amount of the deposit). Regards, enturion Re Manager Hours: Monday through Friday 10:30am to 7:00pm EST Response (Administrator) 08/25/2015 07:33 PM THIS EMAIL INBOX IS NOT MONITORED when I am out of the office•• I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! Customer ([email protected]) 08/25/2015 07:33 PM EFTA_R1_00640308 EFTA02073704 right...I remember these flights being non refundable now...itinerary is fine... Working on hotel tomorrow sounds good...thank you! On Aug 25, 2015, at 7:29 PM, wrote: > Responseill 08/25/2015 07:29 PM > I. Air - I can't get fully refundable fare , it is not offered on this market. Only nonrefundable fare $1188.72 > Here is itinerary with United and Windward > UA1444 25DEC EWRSXM 915A 225P > WM 675 25DEC SXMSBH 430P 445P > WM 636 10JAN SBHSXM 1225P 1240P > UA1677 10JAN SXMEWR 310P 655P > All of our properties are sold out, I will have to check tomorrow morning - will start at 830am, fro any other hotel options. > Regards, > Centurion Relationship Manager > Hours: Monday through Friday 10:30am to 7:00pm EST > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. > 2015 American Express. All rights reserved > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, EFTA_R1_00640309 EFTA02073705 and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.corn/help/terms maps.html). For "Map Legal Notices" click here:(http://www.maps.google.com help letmlnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you arc responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or ina ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126 > Ref#150826-000892 Response (Natalia Molotkova) 08/25/2015 07:29 PM I. Air - I can't get fully refundable fare , it is not offered on this market. Only nonrefundable fare $1188.72 Here is itinerary with United and Windward UA1444 25DEC EWRSXM 915A 225P WM 675 25DEC SXMSBH 430P 445P WM 636 I0JAN SBHSXM 1225P 1240P UA1677 I0JAN SXMEWR 310P 655P All of our properties are sold out, I will have to check tomorrow morning - will start at 830am, fro any other hotel options. Regards, Centurion Relationship Manager Hours: Monday through Friday 10:30am to 7:00pm EST Privacy Statement I Visit the Centurion Card website EFTA_R1_0064031 0 EFTA02073706 To learn more about e-mail security or report a suspicious e-mail. please visit us at americanexpress com/phishing. fp 2015 American Express. All rights reserved When booking concierge services for Card Members. American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or Amencan Express are In no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss. damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS." without any express or implied warranties. Portions of this content are provided by Gayott) and may not be used without written permission. Used hereunder by license. For Google 'Maps Terms of Use click here: (falpitmapigooglesomthelpaenns maps htfp1). For "Map Legal Notices" click here: thdp://Wwmaps.000gle.com/helpileoalnotices maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reacting sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit wenv americanexpress.comitravelterms California CST:11022318. Washington UBI#600-469-694. Iowa TAS002. Nevada NV42001- 0126 Itcf#I50826-000892 EFTA_R1_00640311 EFTA02073707