EFTA Document EFTA02138449

To: From: 1.lonst o Sent Fri 5/31/2013 11:11:29 AM Subject: Air France Tickets [Email Ref: DO NOT REPLY BELOW THIS LINE > Response (Administrator) 05/31/2013 07:11 AM Thank you for emailing your dedicated Centurion Travel Team Two. You have reached your team outside of normal business hours. Our normal business hours are 8:00am - 10:00pm ET, Monday thru Friday and 8:00am - 8:00pm ET, Saturday and Sunday. Centurion Travel is available 24/7 so if this is an urgent and/or time sensitive request, please call the number on the back of your Centurion card. Otherwise, we will respond to your email as soon as possible on the next business day. Thank you, Your Jacksonville Centurion Travel Team Two Customer 05/31/2013 07:11 AM actually, so how much was ticket? I know she must subtract $250 from the total of the ticket...thanks On Ma 30, 2013, at 10:12 PM, Consumer Travel Network Support wrote: Response (Administrator) 05/31/2013 07:11 AM Thank you for emailing your dedicated Centurion Travel Team Two. You have reached your team outside of normal business hours. Our normal business hours are 8:00am - 10:00pm ET, Monday thru Friday and 8:00am - 8:00pm ET, Saturday and Sunday. Centurion Travel is available 24/7 so if this is an urgent and/or time sensitive request, please call the number on the back of your Centurion card. Otherwise, we will respond to your email as soon as possible on the next business day. Thank you, Your Jacksonville Centurion Travel Team Two EFTA_R1_00789241 EFTA02138449 Customer ( ) 05/31/2013 07:11 AM Excellent Larry! Thank you for your time and effort to figure this out for us!! Lesley Groff On Ma 30 2013 at 10:12 PM Consumer Travel Network Support wrote: Response (Centurion Travel Team) 05/30/2013 10:12 PM Leslie. Ai Regarding c American Express Record Locator is IIM. The Air France Record Locator is The Air France Ticket number is This was a full refundable ticket which the departure taken on 29 Nov and return 07 Dec. was refunded. This ticket no longer has any value. 11111111111111111111111111111111111111111111111111111111111/1111111111111111111111111111111111111111/1/11111111111111111111111111111111 For this is non refundable coach ticket with 250.00 change fee. Have up to one year from date of issue to reuse the return flight.The Air France Ticket Number is New Air France Flight will need to be booked and taken by 28 Nov 2013. American Express Record Locator is Will pay 250.00 change fee plus any difference in air fare. Air France Record Locator is If any questions please call American Express Team Two at ext 57499 or can e mail. Thank You, Larry Sincerely, Your Centurion Travel Services Team Two Hours of Operations M-F 08:00am -11:00pm ET and Sat-Sun 08:OOam-08:OOpm ET If you need immediate assistance outside of these hours of operations, please call 1-877-877- EFTA_R1_00789242 EFTA02138450 0987, prompt "1" for the next Centurion Travel Consultant. American Express made the following annotations on 2013-05-31 07:11:29 "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Please do not respond to this email with personal identifiable information. If you need to provide personal identifiable information, you may contact us via our Secure Message Center by clicking on the following link: littps://www.americanexpress.com/messagecenter Thank you." American Express a ajoute le commentaire suivant le 2013-05-31 07:11:29 "Ce courrier et toute piece jointe qu'il contient sont reserves au seul destinataire indique et peuvent renfermer des renseignements confidentiels et privilegies. Si vous n'etes pas le destinataire prevu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute piece jointe est interdite. Si vows avez Teo cette communication par errcur, veuillez nous en aviser par courtier et detruire immediatement le courrier et les pieces jointes. Vcuillez ne pas repondre a cet email avec !'information identifiable personnelle. Si vous devez fournir des informations identifiables personnelles, vous pouvez nous contactor par l'intermediaire de notre centre bloque de message en cliquant sur sur le lien suivant : https://www.americanexpress.com/messagecenter Merci." EFTA_R1_00789243 EFTA02138451