EFTA Document EFTA02180517

To: From: Sarah K Sent Tue 11/1/2011 3:16:38 AM Subject: Fwd: e-Ticket Confirmation. November 01 for FYI. . Begin forwarded message: From: Cape Air > Subject: e-Ticket Confirmation, November 01 for ION NICOLA Date: October 31, 2011 6:50:48 PM EDT To: Click here for the most current online version of your itinerary Resen ation code: LGQVFZ Thank you for choosing Please review your itineraryand the accompanying travel information. II you need to make any changes, please contact us a Pas s). Date Ticket(s) #: 3062102944037 Seat(s): N/A From To Flight Status 01 Nov 2011 SAN JUAN PR. PUERTO RICO ST THOMAS. VIRGIN ISLANDS 9K 811 Confirmed 12:200M itE3pen Economy Please retain this c-mail as the c-ticket receipt is accessible for six months only through the e-ticket link above. JetBlue and Cape Air to Key West Jet Blue and Cape Air have teamed up to get you to Kcy West easier and faster than ever! Take JetBlue to Ft. Myers, Florida and connect to Cape Air for your flight to Key West. When you book your joint EFTA_R1_00870078 EFTA02180517 JetBlue/Cape Air itinerary together at Expedia.com or by calling Cape Air at you'll receive one itinerary for your entire trip, have your baggage checked through between your JetBlue and Cape Air flights, and receive connecting boarding passes for your entire trip. Getting to Kcy West couldn't be easier. Westchester County Service • Year-round weekend service continues between Nantucket/Martha's Vineyard and Westchester County Airport, NY. • Daily service between Lebanon, NH and White Plains, NY, with ground transportation for Lebanon passengers to Midtown Manhattan. • Westchester Airport flights arrive and depart from the Signature Flight Support terminal, located adjacent to—and only 150 yards south of—the main terminal building at Westchester County Airport. Travel Policies & Practical Info • Check-In Times All flights within the mainland US and From Ponce/Mayaguez/Vieques to San Juan, Puerto Rico o Check-in at least thirty (30) minutes prior to departure o Arrive at boarding gate with boarding card and ready to board the aircraft at least ten (10) minutes prior to departure. San Juan, Puerto Rico to All Caribbean and from St.Croix, Tortola, and Anguilla to San Juan o Check-in at least forty-five (45) minutes prior to departure o Arrive at boarding gate with boarding card and ready to board the aircraft at least ten (10) minutes prior to departure. St. Thomas to San Juan o Check-in at least sixty (60) minutes prior to departure o Arrive at boarding gate with boarding card and ready to board the aircraft at least ten (10) minutes prior to departure. International flights and flights departing Micronesia o Check-in at least sixty (60) minutes prior to departure o Arrive at boarding gate with boarding card and ready to board the aircraft at least thirty (30) minutes prior to departure EFTA_R1_00870079 EFTA02180518 If you are booking connecting flights to/from other airlines, you should generally allow at least one hour between your flights, though minimum connecting times required can vary depending on the airport and connecting airline. • Please he advised that the Cessna 402 is not restroom equipped. • ID Requirements: o All passengers (age 18 or older) must travel with a valid government issued ID. o International travelers must have a passport and may also need a VISA or electronic travel authorization. See I tus://esta.cbv.dhs.gov for US entry requirements. • Secure Flight Passenger Data The Transportation Security Administration (TSA) now requires Cape Air to collect Secure Flight Passenger Data (SFPD) which includes a passenger's full name (as it appears on the passenger's non- expired government issued ID). date of birth, gender, and TSA issued Redress Number (if available). For more information about the Secure Flight program please visit mvw.tsa.cov • your Tickets Please review your itinerary and total ticket price which includes all taxes and airport fees. Most tickets are nonrefundable, nontransferable, and are valid for one year from date of issue. Changes to your flight may result in a higher fare. For tickets that include travel on another airline, you may be subject to change fees, cancellation fees, baggage fees and other fees that are applicable to your connecting airline. ►n most cases, changes must be made prior to ticketed departure time or tickets will have no value. For more information on these policies, please check with your connecting airline. • Baggages 1 + 1 + I Free baggage allowance is: I checked bag - maximum 50 lbs / 62 linear inches (L+W+H) —plus-- 1 gate checked bag. small enough to pass through TSA gate screening —plus- 1 small personal (wing) item, such as a brief case or small laptop bag Excess baggage charges may apply to any baggage that exceeds these limits. For a list of items prohibited in checked or carry-on baggage by Federal regulations see www.tsa.gov. For more information regarding these policies see the Consumer Notices below and our Contract of Carriage EFTA_R1_00870080 EFTA02180519 Consumer Notices for Our Travelers Please Don't Be a No-Show Please let us know if you are unable to use your scheduled reservation in advance so that we can make your scat available to another passenger. If you do not notify us of your change, your return flight will be automatically cancelled. In addition, non-refundable tickets for any reservations not cancelled prior to scheduled departure time have no value and are not eligible to have their value applied to the purchase of future travel on Cape Air. Notice of Boarding Times Customers need to be at the boarding gate a minimum of ten (10) minutes prior to the scheduled departure time. Failure to be at the boarding gate by the required time could result in the loss of your scat without compensation, regardless of whether you are already checked in or have a confirmed seat. Notice of Incorporated Terms By making a reservation or accepting transportation on Cape Air, you agree to all of the terms and conditions of the Contract of Carriage. The Contract is available at www.caucair.com. any Cape Air location, or by calling 1-866- CAPE Al Passengers have the right, upon request at any location where Cape Air's tickets are sold within the United States, to receive free of charge by mail or other delivery service the full text of Cape Air's Contract of Carriage. The Contract includes, among other provisions, limits on liability for personal injury or death and for loss. damage. or delay of baggage (including fragile or perishable goods), denial of carriage. refunds. overbooking, carrier rights on flight delays, irregularities or schedule changes, carrier rights to change terms, check- in rules, and claim restrictions, including time limits for filing a claim or lawsuit. Notice - Overbooking of Flights Airline flights may be overbooked, and there is a slight chance that a scat will not be available on a flight for which a person has a confirmed reservation. If the flight is overbooked, no one will be denied a seat until airline personnel first ask for volunteers willing to give up their reservation in exchange for compensation of the airline's choosing. If there are not enough volunteers, the airline will deny boarding to other persons in accordance with its particular boarding priority. With few exceptions, including failure to comply with carrier's check-in deadlines which are available upon request from the air carrier, persons denied boarding involuntarily are entitled to compensation. The complete rules for the payment of compensation and each airline's boarding priorities are available at all airport ticket counters and boarding locations. Some airlines do not apply these consumer protections to travel from some foreign countries, although other consumer protections may be available. Check with your airline or your travel agent. Ad% ice to International Passengers on Limitation of Liability Passengers on a journey involving an ultimate destination or stop in a country other than the country of departure are advised that international treaties known as the Montreal Convention, or its predecessor, the Warsaw Convention, including its amendments, may apply to the entire journey, including any portion thereof within a country (i.e. including domestic portions of the journey). For such passengers, the treaty, including special contracts of carriage embodied in applicable tariffs, governs and may limit the liability of the Carrier in respect of death or injury to passengers, and for destruction or loss of, or damage to, and for delay of passengers and baggage. EFTA_R1_00870081 EFTA02180520 Baggage Liability Limitations For domestic travel between points within the United States (except for domestic portions of international journeys), the maximum liability for checked baggage is limited (I) for on-line travel solely on Cape Air with no connecting service, to 5500 per passenger; (2) for interline travel where the Cape Air flight segment is included on the same ticket as a connecting flight segment of another airline with an aircraft of more than 60 scats, to $3300 per passenger; and (3) for interline travel where the Cape Air flight segment is included on the same ticket as a connecting flight segment of another airline with an aircraft of 60 seats or less, to $500 per passenger. Cape Air assumes no responsibility or liability for loss or damage to unchecked, carry-on baggage, or personal wing items (e.g. those carried by the customer to the aircraft and stored in the wing locker prior to boarding), unless the loss or damage was caused by the sole negligence or willful misconduct of Cape Air. For international travel (including domestic portions of international journeys) covered by the Montreal Convention, liability for loss, delay or damage to checked and unchecked baggage is limited to 1,131 Special Drawing Rights per passenger (sec %m y, i inf. ore for current value). For international travel (including domestic portions of international journeys) covered by the Warsaw Convention, liability for loss, delay or damage to baggage is limited to approximately $9.07 per pound (S20.00 per kilo) for checked baggage and 5400 per passenger for unchecked baggage in the custody/control of the carrier unless a higher value is declared in advance and additional charges are paid. Excess valuation may not be declared on certain types of valuable articles. Except for certain international travel subject to the terms of the Montreal Convention, Cape Air is not liable for loss, damage or delayed delivery of fragile, valuable or perishable items in baggage or carried as baggage. Further information may be obtained front Cape Air. FEEDBACK To provide compliments or complaints, click the "Contact us" link on our website: www ca teair com or write to us! Cape Air Customer Relations 1475 Airport Road New Bedford, MA 02746-1368 Follow us on Twitter and Facebook For the latest news and updates. check out our pages on Twitter and Facebook! www.twitter.com/capeair www.facebook.com/capeair EFTA_R1_00870082 EFTA02180521 MOCHA HAGoTDI. Make our customers happy and have a good time doing it! The unique style of customer service you experience when you fly with Cape Air If the above link is inactive, please paste this URL into your browser to access your reservations: hitps:,iwww.virtuallythere.oamnoviesenatIonsChron.htmlThost -9K&oartIFIVK0H5FJO7Stkname- NICOLAR:laneuaec tMemail 2 crata Rw ww.capeair.com re your EFTA_R1_00870083 EFTA02180522