EFTA Document EFTA02193017

To: aimsUpper East Side Business Team From: Sent Mon 10/17/2016 2:31:00 PM Subject: Re: HBRK - Apple watch super...thanks On Oct 17, 2016, at 10:30 AM, Apple Store, Upper East Side Business Team wrote: Not a problem! I will submit the order cancellation now, but we should be all set. Thanks! Lloyd Gould Business Expert Apple Upper East Side Phone: www.apple.com re taili tippereastside On Oct 17, 2016, at 10:28 AM wrote: YES! Please cancel the original order...I had let the representative know that I spoke with on the phone...we really just needed the watch itself...wc purchased the band separately that this person wanted...so as long as any watch that came in to stock that fit the 38mm band size we were ok...Jeffrey wanted it sooner rather than later...so once I saw the double band watch in stock for pick up I took it! The person will wear it with the band of her choice.. All is good! Please cancel original order...thanks! On Oct 17, 2016, at 10:22 AM, Apple Store, Upper East Side Business Team wrote: I received a message from a few of my colleagues stating you were able to find an Apple Watch Hermes. I noticed however the one your purchased at the Fifth Avenue location was different from the one we ordered. Please let me know if you'd like me to cancel the online order so your card isn't charged. Hope to hear from you soon, Lloyd Gould Business Expert EFTA_R1_00894967 EFTA02193017 Apple I Phone: Fax www.apple.comirctail/uppereastside thank you! On Oct 7 2016 at 2:43 PM wrote: On Oct 7, 2016, at 2:32 PM, Apple Store, Upper East Side Business Team > wrote: Hi Lesley, Here is the information to check the Order Status: apple.comforderstatus Then, use the "Single Order Lookup" section to locate the order: Order Number: 1005398410 Email: lesleyjee'd umail.com Thanks, Lloyd Gould Business Expert Apple Upper East Side Phone: (646) 343-2703 Fax: (646) 343-2701 [email protected] www.apple.com/retail/uppereastside On Oct 7, 2016, at 11:41 AM, Lesley Groff <[email protected] om> wrote: done... thx EFTA_R1_00894968 EFTA02193018 On Oct 7, 2016, at 11:32 AM, bellald ein <bklcin 5/1@g mail.co m> wrote: Just called Apple store again. Unfortunately they can't help today as waiting period for the watch is 3-4 weeks. Les, you can pickup the band at any store, just make sure to tell the salesm an to apply purcha se to HBRK busines EFTA_R1_00894909 EFTA02193019 accoun t and you will receive 7% discou nt. Please let us know if you would like to order the watch with Apple store busines s team. You can always call them at (646) 343- 2703. You can use SE Amex for payme nt. Thank you, Bella bklein575®grnail.com Tel: 212-971-1307 On Oct 7, 2016, at 9:52 AM, Lesley Groff <[email protected]> wrote: EFTA_R1_00894970 EFTA02193020 The band is in stock at the 5th Ave store and I would like picked up today: http://www.apple.com/shop/product/MNIIM2 AM/A/apple-watch-herms-38nun-etoupe- swift-leather-singJe-tour The watch set is what is on backorder (38 mm): http://www.apple,com/shop/buy-watch/apple- watch/silver-stainless-steel-fauve-barenia- single- tour?producrMNO82LL/A&step=detail Lesley, I have Mark and Lloyd from the business team copied on the email. Please provide details for apple watch (size, color, etc) and Mark will get back to you shortly, as they rushed to a meeting when i called. Thank you, Bella [email protected] Tel: 212-971-1307 EFTA R1_00894971 EFTA02193021