EFTA Document EFTA02196007

To: From: Natalia Molotkova Sent: Fri 11/18/2016 10:38:06 PM Subject: Karina - Morocco [Incident: 161119-001013] Title: American Express ® Flight were auto-canceled, OK to cancel hotel? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST To beam more about e-mail security or report a suspicious e-mail. please visit us at smoricsnexoress comrohishmq. 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to servings or products provided by the sewing provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges andror fees you authorize. We reserve the right to note profile and preference data for servicing purposes. EFTA_R1_00899982 EFTA02196007