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efta-efta02204092DOJ Data Set 10CorrespondenceEFTA Document EFTA02204092
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EFTA DisclosureText extracted via OCR from the original document. May contain errors from the scanning process.
To:
From:
Sent:
Tue 2/28/2017 6:2 : 7 PM
Subject: Change Ticket for
(YXTXNK)
Title: American Express
Pricing..
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon, Wed 9a-4p, 530p-7p
Tue, Thur, Fri 9a - 530p EST
Jeffery is saying no! He is asking if she can change her ticket from LA to London tomorrow night
instead? Is there a fee and what is it ?
Sent from my iPhone
On Feb 28, 2017, at 12:30 PM, Natalia Molotkova
rote:
How much for the flex fare economy?
Sent from my iPhone
On Feb 28, 2017, at 12:30 PM, Natalia Molotkova
wrote:
Ah. I see this now! Sorry. I'll need to get permission. How much credit on AA will we have
(approx is fine)
Sent from my iPhone
On Feb 28, 2017, at 12:29 PM, Natalia Molotkova
Business fare is $886.10
Regards,
Natalia (Natasha) Molotkova
wrote:
EFTA_R1_00917313
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Centurion Relationship Manager
Hours: Mon, Wed 9a-4p, 530p-7p
Tue, Thur, Fri 9a - 530p EST
Did she mean flex fare: it is $822.10
Fare rules
Flex
• 1 carry-on bag (15 kg)
• 2 checked bags (20 kg)
• Seat reservation
• Fast Track (selected airports)
• WiFi (most flights)
Optional add-ons: Food and drinks (most flights).
Name change: Free
Rebooking: Free
Refundable: Fully refundable
Conditions apply
Ticket conditions
• Your booking reference is your only confirmation of booking.
• All fares charged per person, per one way flight and include all mandatory government
taxes and charges.
• Prices are subject to availability and not guaranteed until purchase.
Changing Flex or PremiumFlex
• Changes to date, time, destination and name allowed up to 30 minutes before scheduled
departure. Changes can only be made to another flight where there is availablity within the
same ticket type.
• Changes are free of charge, price difference must be paid if changing the destination or
from a direct to a connecting flight.
• Destinations can only be changed from domestic to domestic (within same country) or
international to international.
• Certain tickets cannot be changed online — you'll need to call our Contact Centre to make
changes.
Cancelling Flex or PremiumFlex
• Fully refundable and can be cancelled online.
• All flights are charged at the time of booking.
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Check your flight times
Make sure you check your flight times between 72 to 24 hours before departure. All flight times are
displayed as local time.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon, Wed 9a-4p, 530p-7p
Tue, Thur, Fri 9a - 530p EST
forget AF! that is crazy! Is DY Norwegian Air I guess? If there are different class seats on the
plane what are they and what is the price? maybe like a premium economy or something?
On Feb 28, 2017, at 12:21 PM, Natalia Molotkova
rote:
Flex seat, no idea, will figure it out. But here are teh options:
DY
7098 01MAR LAX CDG 0800P 0340P
1ADT 445.10 445.10
Air France is way more expensive
AF
77 01MAR LAX CDG 0835P 0420P
TOTAL FARE - USD 2812.10
PRIVATE
Original return is non refundable, but we can try to used it fro another AA or partner flight later
Regards,
Natalia (Natasha) Molotkova
Centurion Relationshi Mana er
Hours: Mon, Wed 9a-4p, 530p-7p
Tue, Thur, Fri 9a - 530p EST
Thx
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Sent from my iPhone
On Feb 28, 2017, at 12:14 PM, Natalia Molotkova
Ok, changing....
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon, Wed 9a-4p, 530p-7p
Tue, Thur, Fri 9a - 530p EST
rote:
Hi Natasha...Margherita would like to go from LA to Paris the latest flight tomorrow night Wed
.March 1st...she thinks there is only one flight on Norwegian at 8pm? She is asking for a flex seat
(? what is that) if it is only Norwegian....can you have a look for us and let me know cost...thanks!
iew our Di ital Itinera
American Express Travel YXTXNK
Record Locator
Saturday 18 Feb 17
Other Information
CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT
Flight Information
Date
18 Feb 2017
Airline
British Airways
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Airline Record Locator
Flight/Class
Origin
Destination
Departing
Arriving
Departure Terminal
Arrival Terminal
Estimated Time
Stops
Seats
Confirmed
Monday 20 Feb 17
Flight Information
Date
Airline
Airline Record Locator
Flight/Class
Origin
Destination
Departing
Arriving
Departure Terminal
Arrival Terminal
Estimated Time
Stops
Seats
Confirmed
Saturday 04 Mar 17
Flight Information
Date
Airline
Airline Record Locator
Flight/Class
Origin
Destination
Departing
3L5SK3
BA 8118 M Economy Class
Rome, Leonardo da Vinci International (Fiumicino)
Paris, Orly
09:15 AM
11:25 AM
Terminal 3
Terminal Orly-Ouest
2 Hrs 10 Mins
Non-stop
Unassigned
20 Feb 2017
American Airlines
YXTXNK
AA 7173 V Economy Class
Paris, Charles De Gaulle
Los Angeles, Los Angeles International
11:30 AM
02:25 PM
Terminal 2 A
Terminal Tom Bradley Intl Term
11 Hrs 55 Mins
Non-stop
Unassigned
04 Mar 2017
Iberia
3L5SK3
IB 4662 Q Economy Class
Los Angeles, Los Angeles International
London, London Heathrow
08:55 PM
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Arriving
03:15 PM / 05 Mar 2017
Departure Terminal
Terminal Tom Bradley Intl Term
Arrival Terminal
Terminal 5
Estimated Time
10 Hrs 20 Mins
Stops
Non-stop
Seats
Unassigned
Confirmed
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