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efta-efta02204647DOJ Data Set 10Correspondence

EFTA Document EFTA02204647

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To: Natalia Molotkov From: Lesley Groff Sent: Tue 2/28/2017 7:39:03 PM Subject: Re: Change Ticket for YXTXNK) Corrcct. Sent from my iPhonc On Feb 28, 2017, at 2:36 PM, Natalia Molotkova Yes, but lowest fare is not what she mentioned, it is not flex fare. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST vrotc: Ok. So lowest fare tomorrow night is the Norwegian flight non flex LA to Paris fare at $445.10? Which is less than if she goes to London at over $800 Sent from my iPhone On Feb 28, 2017, at 2:31 PM, Natalia Molotkova wrote: M or partners (BA, Iberia, Air Tahiti and etc.) Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST EFTA_R1_00918255 EFTA02204647 Ah. Ok. Got it. But we still have to look at AA for exchanging Sent from my iPhone On Feb 28, 2017, at 2:14 PM, Natalia Molotkova wrote: Her flight back to London on March 2 is BA (but booked as co-share flight with Iberia). Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST ?? Sent from my iPhone On Feb 28, 2017, at 2:05 PM, Natalia Molotkova wrote: British Airways on Iberia stock Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST Thx. Let me tell JE Sent from my iPhone EFTA_R1_00918256 EFTA02204648 On Feb 28, 2017, at 1:42 PM, Natalia Molotkova wrote: What do she flew morning of March 2 to London? Sent from my iPhone On Feb 28, 2017, at 1:42 PM, Natalia Molotkova wrote: The only direct flight with AA partners departs at 11:25 am AA 7174 01MAR LAX CDG 1125A 720A 02MAR OPERATED BY AIR TAHITI NUI Add collect will be $834.70 (almost same as direct flight with Norwegian, flex or business class). Later flight we can do connection: AA6179 01MAR LAX LHR 855P 315P AA6357 02MAR LHR CDG 520P 740P Add collect $834.30. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST Pricing.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST EFTA_R1_00918257 EFTA02204649 Jeffery is saying no! He is asking if she can change her ticket from LA to London tomorrow night instead? Is there a fee and what is it ? Sent from my iPhone On Feb 28, 2017, at 12:30 PM, Natalia Molotkova wrote: How much for the flex fare economy? Sent from my iPhone On Feb 28, 2017, at 12:30 PM, Natalia Molotkova wrote: Ah. I see this now! Sorry. I'll need to get permission. How much credit on AA will we have (approx is fine) Sent from my iPhone On Feb 28, 2017, at 12:29 PM, Natalia Molotkova wrote: Business fare is $886.10 Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST Did she mean flex fare: it is $822.10 Fare rules Flex • 1 carry-on bag (15 kg) • 2 checked bags (20 kg) • Seat reservation EFTA_R1_00918258 EFTA02204650 • Fast Track (selected airports) • WiFi (most flights) Optional add-ons: Food and drinks (most flights). Name change: Free Rebooking: Free Refundable: Fully refundable Conditions apply Ticket conditions • Your booking reference is your only confirmation of booking. • All fares charged per person, per one way flight and include all mandatory government taxes and charges. • Prices are subject to availability and not guaranteed until purchase. Changing Flex or PremiumFlex • Changes to date, time, destination and name allowed up to 30 minutes before scheduled departure. Changes can only be made to another flight where there is availablity within the same ticket type. • Changes are free of charge, price difference must be paid if changing the destination or from a direct to a connecting flight. • Destinations can only be changed from domestic to domestic (within same country) or international to international. • Certain tickets cannot be changed online — you'll need to call our Contact Centre to make changes. Cancelling Flex or PremiumFlex • Fully refundable and can be cancelled online. • All flights are charged at the time of booking. Check your flight times Make sure you check your flight times between 72 to 24 hours before departure. All flight times are displayed as local time. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST forget AF! that is crazy! Is DY Norwegian Air I guess? If there are different class seats on EFTA_R1_00918259 EFTA02204651 the plane what are they and what is the price? maybe like a premium economy or something? On Feb 28 2017 at 12:21 PM Natalia Molotkova rote: Flex seat, no idea, will figure it out. But here are teh options: DY 7098 01MAR LAX CDG 0800P 0340P 1ADT 445.10 445.10 Air France is way more expensive AF 77 01MAR LAX CDG 0835P 0420P TOTAL FARE - USD 2812.10 PRIVATE Original return is non refundable, but we can try to used it fro another AA or partner flight later Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST Thx Sent from my iPhone On Feb 28, 2017, at 12:14 PM, Natalia Molotkova wrote: Ok, changing.... Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_00918260 EFTA02204652 Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST Hi Natasha.. vould like to go from LA to Paris the latest flight tomorrow night Wed .March 1st...she thinks there is only one flight on Norwegian at 8pm? She is asking for a flex seat (? what is that) if it is only Norwegian....can you have a look for us and let me know cost...thanks! iew our Di dal Itinera American Express Travel YXTXNK Record Locator Saturday 18 Feb 17 Other Information CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT Flight Information Date 18 Feb 2017 Airline British Airways Airline Record Locator 3L5SK3 Flight/Class BA 8118 M Economy Class Origin Rome, Leonardo da Vinci International (Fiumicino) Destination Paris, Orly Departing 09:15 AM Arriving 11:25 AM Departure Terminal Terminal 3 Arrival Terminal Terminal Orly-Ouest Estimated Time 2 Hrs 10 Mins Stops Non-stop Seats Unassigned Confirmed EFTA_R1_00918261 EFTA02204653 Monday 20 Feb 17 Flight Information Date Airline Airline Record Locator Flight/Class Origin Destination Departing Arriving Departure Terminal Arrival Terminal Estimated Time Stops Seats Confirmed Saturday 04 Mar 17 Flight Information Date Airline Airline Record Locator Flight/Class Origin Destination Departing Arriving Departure Terminal Arrival Terminal Estimated Time Stops Seats Confirmed Entry and Exit Information for Travel 20 Feb 2017 American Airlines YXTXNK AA 7173 V Economy Class Paris, Charles De Gaulle Los Angeles, Los Angeles International 11:30 AM 02:25 PM Terminal 2 A Terminal Tom Bradley Intl Term 11 Hrs 55 Mins Non-stop Unassigned 04 Mar 2017 Iberia 3L5SK3 IB 4662 O Economy Class Los Angeles, Los Angeles International London, London Heathrow 08:55 PM 03:15 PM / 05 Mar 2017 Terminal Tom Bradley Intl Term Terminal 5 10 Hrs 20 Mins Non-stop Unassigned American Express strongly recommends that you periodically review www.Visacentral.com/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. EFTA_R1_00918262 EFTA02204654 You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at http://www.americanexpress.com/privacy. See attached itinerary PDF or link for full terms and conditions. PDF itinerary attachment: If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. http://www.adobe.com/products/acrobat/readstep.html Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public intemet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TA# 669 Registered Iowa Travel Agency. EFTA_R1_00918263 EFTA02204655 To learn more about e-mail security or report a suspicious email, please visit us at ametritanOvatass corniphishbnii. e 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes EFTA_R1_00918264 EFTA02204656

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