EFTA Document EFTA02204757

To: Cc: From: Natalia Tolotkova Sent: Mon 2/6/2017 2:11:40 PM Subject: Amex gift cards Title: American Express ® Sorry, Bella, could not help, I am not here on the weekends. I am glad everything worked out. If you still need my help, please let me know... Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST Hi Natalia, I was able to cancel the 2 unused cards and will receive a credit of $6000 in 15 days. Thank you, Bella On Feb 5, 2017, at 9:15 AM, Natalia Molotkova < wrote: Thank you for your email. I am currently out of the office. there is no response attached to this mail or the prior mail...? Thank you for your email. I am currently out of the office. Sorry, Have to correct myself. Purchased Amex gift cards were gifted and the recipient of the gift cards was robbed . Some of the cards were not used or have balance. Please help us to cancel if EFTA_R1_00918404 EFTA02204757 possible. Appreciate your help. Thank you, Bella On Feb 5, 2017, at 8:34 AM, Bella Klein rote: Hi Natalia, We have an issue with Amex gift cards purchased on March 15th 2016. The recipient of the gift cards was rubbed and some cards were stollen. If it is possible, can you help us cancel unused card purchased on this day. Appreciate your help. Purchase receipt attached. <Amex_Black_Gift cards for M18000_031516.pdf> Thank you, Bella Pnvatry Statement I Visit the Centunon Card viebsIte To loam more about e-mail security or report a suspicious e-mail. please visit us at 0 2015 American Express. An rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Amoncan Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and . not against American Express. You are responsible for any purchases, shipping charges end/or fees you authorize. Wo reserve the right to note profile and preference data for servicing purposes. \i EFTA_R1_00918405 EFTA02204758