EFTA Document EFTA01458468

Classification: For Internal use only Hi Daphne, Would your group know about below? From: Halina Laczny Sent: Thursday, October 01, 2015 6:16 PM To: Catherine Logreco Cc: Jj Utchford Subject: RE: Account closing notifications - urgent [I] Importance: High Classification: For Internal use only Cathy, We need your help in ref. accts: a/c a and a/cl Please check if between 2/15/2015 and 5/26/2015 was sent any notices to the client on those accounts ? We appreciate your assistance. Thank you, Kind regards, Halina Laczny Assistant Vice President DB Services New Jersey, GTO Research & Investigations 100 Plaza One - 3rd Floor Jersey City, NJ 07311-3901 MS : JCY03-0343 Phone Securities offered through Deutsche Bank Securities, Inc From: Jj Litchford Sent: Thursday, October 01, 2015 5:47 PM To: Hanna Laczny Subject: Account closing notifications [I] Classification: For Internal use only Hi Halina-- One of our clients tried to transfer money today to an account which was auto closed due to inactivity (Mort, Inc. a/c-. They are furious because they say they did not receive notification of the closing. Do you know who is in charge of that and if we keep records for mail that was sent? If you don't know, can you help point me in the right direction? This is very time sensitive because the client is so upset. Much appreciated. 1.1 CONFIDENTIAL — PURSUANT TO FED. R. GRIM. P. 6(e) DB-SDNY-0 118392 CONFIDENTIAL SDNY_GM_00264576 EFTA01458468