0:00in all 50 states. It serves more than 60% of the population. Founder and CEO Cyrus
0:07Masumi is with me now. Cyrus, I've heard this described as an open table for doctor
0:11appointments. That's pretty much what it is, right? Well, yes, exactly. We're at the
0:15beginning of a better healthcare experience. So people can do everything
0:17on ZocDoc, from finding doctors who accept their insurance, to reading reviews, to
0:21booking appointments, even filling out their medical history forms, and being
0:23reminded about doing all the wellness. But it saves all this time. I mean, you can
0:28fill out. You just talked about the paperwork. You can fill that out before
0:30you even show up at the doctor's office, so you just go. And you can do it once and
0:34never do it again. We pre-fill it out for all the future doctors that you go to. How
0:38many people are freaked out about you having all of this information? How many
0:42questions do you field about hacking? Well, patient trust is very important to us at
0:46ZocDoc. One of my co-founders and our founding CTO actually came from the
0:50financial services industry. So we hold it. It's very, very important to us across
0:54the board as a company. And of course, we have patients first as a value.
0:58So this is something where we care about it very deeply, and we're very, very attuned
1:03to it. We have a head of data security who's focused on it. It's very important to us.
1:06Now, we, knock on wood, have had a lot of success in the sense that the website's been
1:14around for now seven years, and we've earned patient's trust. And so patients, when they're
1:17giving us this information, they know that it's going to go to the right people and not
1:21into the wrong hands. So I mentioned this is 60% of the U.S. population using your product,
1:26but you're also now, since about a year, really focused on businesses as well and establishing
1:31corporate clients. They're not just individuals, but corporations. How's that going?
1:35It's going great. So we've, less than a year, and we've already launched now in six different
1:40markets. We have had a lot of success because from an employer standpoint, this is a win-win.
1:46We help their employees get access to care faster, and we save them money. In some cases,
1:50we've actually reduced absenteeism close to 11% in some of our employer clients. And of
1:55course, they love that. They can make sure that people get to care faster, they're healthier,
1:58they save money, and they're at work more.
2:00They have more sick days. Yeah.
2:01So I know that, at least from a user's point of view, I don't pay. So how are you making money?
2:08So doctors pay us a monthly subscription fee of $300 per doctor per month. And of course,
2:12our employer clients for Zoc Doctor Business pay us a subscription fee as well.
2:15Okay. So that is the revenue model. Now, I know you've raised total around $100 million
2:20since you started, and this, as you point out, is in 2007. So what's next? I know you've
2:24had buyout offers. I know there's a lot on the table. How do you see the next year at ZocDoc?
2:30Well, the next, you know, we just completed our goal of being in all 50 states. And obviously,
2:35there's a lot for us to do in order to change healthcare. It's just a pretty lofty goal.
2:39It's not going to be a year. It's going to take us some time, but ultimately, we're just hyper-focused
2:44on bringing that change.