Manual or Guide: DOJ-OGR-00015732
Summary
This document is a manual for household staff, outlining the importance of communication skills, task management, and attention to detail to provide high-quality service to Mr Epstein, Ms Maxwell, and their guests. It includes guidance on using checklists to ensure tasks are completed. The manual is dated February 14, 2005.
This document is from the epstein-docs Archive.
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Related Documents (6)
Manual or Guidebook: DOJ-OGR-00015730
This document is a comprehensive manual outlining the duties and responsibilities of staff managing a residence, likely associated with Jeffrey Epstein and Ghislaine Maxwell. It covers various aspects of household management, including guest relations, daily chores, and preparation of the property. The document is dated 2/14/2005 and contains detailed shopping lists and instructions for maintaining the residence.
Guidelines or Training Document: DOJ-OGR-00015734
The document outlines specific language guidelines for staff to follow when interacting with Mr Epstein, Ms Maxwell, and their guests, emphasizing proper diction and polite responses. It provides examples of acceptable and unacceptable phrases to use in various situations. The document is dated February 14, 2005.
Guidelines or protocol document: DOJ-OGR-00015735
The document outlines a strict protocol for entering a room and interacting with Mr Epstein, Ms Maxwell, and their guests. It emphasizes formal greetings and limited conversation. The guidelines were documented on February 14, 2005.
Internal guidelines or protocol document: DOJ-OGR-00015736
This document outlines the procedures for answering and handling telephone calls at a residence associated with Mr Epstein and Ms Maxwell, including specific protocols for different scenarios and organizational tasks related to telephone use.
Service instructions or household guide: DOJ-OGR-00015784
This document outlines the breakfast preferences of Mr Epstein and Ms Maxwell, as well as instructions for serving breakfast to guests. It details specific food and beverage preferences and provides guidance on etiquette for serving meals. The document appears to be part of a larger household or service guide.
Policy or Procedure Document: DOJ-OGR-00015785
This document details the standby duties required of certain staff members, including being available to respond to emergencies within an hour, having necessary contact details, and prioritizing the security of Mr Epstein, Ms Maxwell, and their guests. It outlines the procedures for handling emergencies and the importance of remaining calm and professional. The document is dated February 14, 2005.
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