EFTA01466103

Subject: Re: Fw: Cinq Case Number case From: Aracely Sanchez Date: Tue, 24 Dec 2013 09:06:13 -0500 To: Raunak Tanwar <[email protected]> Cc: Paul Morris a> Classification: For internal use only [I] Good morning Raunak- Any update? The client would like a response as soon as possible as tomorrow is a bank holiday. Kind regards, Aracely Sanchez (Embedded image moved to file: pic31797.gif) Aracely Sanchez Assistant Vice President Deutsche Bank Trust Company Americas Deutsche Asset & Wealth Management 345 Park Avenue, 24th Floor 10154-0004 New York, NY, USA Tel. +1(212)454-0024 Fax +1(646)863-9871 Email Securities offered through Deutsche Bank Securities Inc. (Embedded image moved to file: pic09024.gif) From: Raunak Tanwar/db/- dbcom@DBAPAC To: Aracely Sanchez/db/- dbcom@DBAMERICAS, Date: PM 12/23/2013 04:56 EFTA01466103 Subject: Re: Fw: Cinq Case Number case [I] Classification: For internal use only Not Yet. I already asked USD investigations to expedite. Regards, Raunak Tanwar Middle office Banking operations Private Wealth Management DBOI Global Services Pvt. Ltd Phone: 212-469-3274 FAX: 201-669-3854 AVAYA: 5419686 UK #: 44- 207-5419686 (BCP) email id - [email protected] From: Aracely Sanchez/db/- dbcom@DBAMERICAS To: Raunak Tanwar/db/- dbcom@DBAPAC, Date: PM 12/23/2013 04:27 EFTA01466104 Subject: Re: Fw: Cinq Case Number case [I] Classification: For internal use only Hi Raunak- Sorry to bother you but the client just reached out again. The recipient of the wire has yet to receive the funds and it has been over a week. Anything you could do would be greatly appreciated. Thank you. Kind regards, Aracely Sanchez (Embedded image moved to file: pic01880.gif) Aracely Sanchez Assistant Vice President Deutsche Bank Trust Company Americas Deutsche Asset & Wealth Management 345 Park Avenue, 24th Floor 10154-0004 New York, NY, USA Tel. +1(212)454-0024 Fax +1(646)863-9871 Email Securities offered through Deutsche Bank Securities Inc. (Embedded image moved to file: pic04818.gif) From: Raunak Tanwar/db/- dbcom@DBAPAC To: Aracely Sanchez/db/dbcom@DBAMERICAS, Arpit Pathak/db/- dbcom@DBAPAC, EFTA01466105 Cc: GTO-PWM-Banking Exception-Check-Processing/db/- dbcom@DBAmericas Date: AM 12/23/2013 09:53 Subject: Re: Fw: Cinq Case Number case [I] Classification: For internal use only Good morning Aracely, We are chasing The Bank of Ney York Mellon but no response as of now. @ Arpit, Can you please expedite the request in ref to case and escalate if required as the case is opened since 13-12-2013. The client needs to let the recipient of the wire know when she will receive the funds. Thank you. Regards, Raunak Tanwar Middle office Banking operations Private Wealth Management DBOI Global Services Pvt. Ltd Phone: 212-469-3274 FAX: 201-669-3854 AVAYA: 5419686 UK #: 44- 207-5419686 (BCP) email id - [email protected] EFTA01466106 From: Aracely Sanchez/db/- dbcom@DBAMERICAS To: Raunak Tanwar/db/- dbcom@DBAPAC, Date: AM 12/23/2013 09:28 Subject: Re: Fw: Cinq Case Number case [I] Classification: For internal use only Good morning Raunak- Any news on this request? Kind regards, Aracely Sanchez (Embedded image moved to file: pic16079.gif) Aracely Sanchez Assistant Vice President Deutsche Bank Trust Company Americas Deutsche Asset & Wealth Management 345 Park Avenue, 24th Floor 10154-0004 New York, NY, USA Tel. +1(212)454-0024 Fax +1(646)863-9871 Email Securities offered through Deutsche Bank Securities Inc. EFTA01466107 (Embedded image moved to file: pic11913.gif) From: Raunak Tanwar/db/- dbcom@DBAPAC To: Aracely Sanchez/db/- dbcom@DBAMERICAS, Date: AM 12/20/2013 09:49 Subject: Re: Fw: Cinq Case Number case [I] Classification: For internal use only Hi Aracely, No response yet, We have sent the second chaser for the same. Regards, Raunak Tanwar Middle office Banking operations Private Wealth Management DBOI Global Services Pvt. Ltd Phone: 212-469-3274 FAX: 201-669-3854 AVAYA: 5419686 UK #: 44- 207-5419686 (BCP) EFTA01466108 email id - [email protected] From: Aracely Sanchez/db/- dbcom@DBAMERICAS To: Raunak Tanwar/db/- dbcom@DBAPAC, Date: AM 12/20/2013 09:40 Subject: Re: Fw: Cinq Case Number case [I] Classification: For internal use only Good morning- Can you please let me know if you have received any updates from the beneficiary bank? The client needs to let the recipient of the wire know when she will receive the funds. Thank you. Kind regards, Aracely Sanchez (Embedded image moved to file: pic10108.gif) Aracely Sanchez Assistant Vice President Deutsche Bank Trust Company Americas Deutsche Asset & Wealth Management EFTA01466109 345 Park Avenue, 24th Floor 10154-0004 New York, NY, USA Tel. +1(212)454-0024 Fax +1(646)863-9871 Email Securities offered through Deutsche Bank Securities Inc. (Embedded image moved to file: pic15018.gif) From: Raunak Tanwar/db/- dbcom@DBAPAC To: Aracely Sanchez/db/- dbcom@DBAMERICAS, Date: PM 12/19/2013 04:01 Subject: Re: Fw: Cinq Case Number case [I] Classification: For internal use only Not Yet. Regards, Raunak Tanwar Middle office Banking operations Private Wealth Management DBOI Global Services Pvt. Ltd Phone: 212-469-3274 EFTA01466110 FAX: 201-669-3854 AVAYA: 5419686 UK #: 44- 207-5419686 (BCP) email id - [email protected] From: Aracely Sanchez/db/- dbcom@DBAMERICAS To: Raunak Tanwar/db/- dbcom@DBAPAC, Date: PM 12/19/2013 03:57 Subject: Re: Fw: Cinq Case Number case [I] Classification: For internal use only Are there any updates or response from the beneficiary bank? Kind regards, Aracely Sanchez (Embedded image moved to file: pic17338.gif) Aracely Sanchez Assistant Vice President Deutsche Bank Trust Company Americas Deutsche Asset & Wealth Management EFTA01466111 345 Park Avenue, 24th Floor 10154-0004 New York, NY, USA Tel. +1(212)454-0024 Fax +1(646)863-9871 Email Securities offered through Deutsche Bank Securities Inc. (Embedded image moved to file: pic27310.gif) From: Raunak Tanwar/db/- dbcom@DBAPAC To: Aracely Sanchez/db/- dbcom@DBAMERICAS, Date: PM 12/18/2013 05:05 Subject: Re: Fw: Cinq Case Number case [I] Classification: For internal use only Hi Aracely, We have raised the request as what information is missing. Regards, Raunak Tanwar Middle office Banking operations EFTA01466112 Private Wealth Management DBOI Global Services Pvt. Ltd Phone: 212-469-3274 FAX: 201-669-3854 AVAYA: 5419686 UK #: 44- 207-5419686 (BCP) email id - [email protected] From: Aracely Sanchez/db/- dbcom@DBAMERICAS To: Raunak Tanwar/db/- dbcom@DBAPAC, Date: PM 12/18/2013 05:00 Subject: Re: Fw: Cinq Case Number case [I] Classification: For internal use only The recipient of the wire just confirmed that wire instructions were correct. The only new information is the bank address: Lopuszanska 38d 02-232 Warszawa Can you please confirm what information is missing? Thank you Original Message EFTA01466113 From: Raunak Tanwar Sent: 12/18/2013 10:17 AM EST To: Aracely Sanchez Cc: Amanda Kirby; GTO-PWM-Banking Exception-Check-Processing; Hemant- Kumar Rathore Subject: Re: Fw: Cinq Case Number case [I] Classification: For internal use only Hi, Any update on below? Regards, Raunak Tanwar Middle office Banking operations Private Wealth Management DBOI Global Services Pvt. Ltd Phone: 212-469-3274 FAX: 201-669-3854 AVAYA: 5419686 UK #: 44- 207-5419686 (BCP) email id - [email protected] From: Aracely Sanchez/db/- dbcom@DBAMERICAS To: Raunak Tanwar/db/- dbcom@DBAPAC, Cc: Amanda Kirby/db/dbcom@DBAMERICAS, GTO-PWM-Banking Exception- Check-Processing/db/dbcom@DBAMERICAS, Hemant-Kumar Rathore/db/dbcom@DBAPAC Date: AM 12/17/2013 11:26 Subject: Re: Fw: Cinq Case Number case EFTA01466114 [I] Classification: For internal use only Thank you. The client is reaching out to the beneficiary and will provide additional information as soon as possible. I will keep you posted. Kind regards, Aracely Sanchez (Embedded image moved to file: pic20890.gif) Aracely Sanchez Assistant Vice President Deutsche Bank Trust Company Americas Deutsche Asset & Wealth Management 345 Park Avenue, 24th Floor 10154-0004 New York, NY, USA Tel. +1(212)454-0024 Fax +1(646)863-9871 Email Securities offered through Deutsche Bank Securities Inc. (Embedded image moved to file: pic25326.gif) From: Raunak Tanwar/db/- dbcom@DBAPAC To: Aracely Sanchez/db/- dbcom@DBAMERICAS, Cc: Amanda Kirby/db/dbcom@DBAMERICAS, GTO-PWM-Banking Exception- EFTA01466115 Check-Processing/db/dbcom@DBAMERICAS, Hemant-Kumar Rathore/db/dbcom@DBAPAC Date: AM 12/17/2013 10:26 Subject: Re: Fw: Cinq Case Number case [I] Classification: For internal use only Case # is Regards, Raunak Tanwar and a/c Name is JEFFREY EPSTEIN Middle office Banking operations Private Wealth Management DBOI Global Services Pvt. Ltd Phone: 212-469-3274 FAX: 201-669-3854 AVAYA: 5419686 UK #: 44- 207-5419686 (BCP) email id - [email protected] From: Aracely Sanchez/db/- dbcom@DBAMERICAS To: Raunak Tanwar/db/- dbcom@DBAPAC, Cc: Amanda Kirby/db/dbcom@DBAMERICAS, GTO-PWM-Banking Exception- EFTA01466116 Check-Processing/db/dbcom@DBAMERICAS, Hemant-Kumar Rathore/db/dbcom@DBAPAC Date: AM 12/17/2013 10:19 Subject: Re: Fw: Cinq Case Number case [I] Classification: For internal use only Can you please let me know the name of the account? Thank you, Kind regards, Aracely Sanchez (Embedded image moved to file: pic04183.gif) Aracely Sanchez Assistant Vice President Deutsche Bank Trust Company Americas Deutsche Asset & Wealth Management 345 Park Avenue, 24th Floor 10154-0004 New York, NY, USA Tel. +1(212)454-0024 Fax +1(646)863-9871 Email Securities offered through Deutsche Bank Securities Inc. (Embedded image moved to file: pic02270.gif) From: Raunak Tanwar/db/- dbcom@DBAPAC EFTA01466117 To: Amanda Kirby/db/dbcom@DBAMERICAS, Aracely Sanchez/db/- dbcom@DBAMERICAS, Cc: GTO-PWM-Banking Exception-Check-Processing/db/- dbcom@DBAmericas, Hemant-Kumar Rathore/db/- dbcom@DBAPAC Date: AM 12/17/2013 09:57 Subject: Fw: Cinq Case Number case [I] Classification: For internal use only Hi, Please find below in ref to case and provide the required details. "Please submit a customer research request DBforce ticket to provide the details requested and attach a copy of this e-mail to the DBforce case" Regards, Raunak Tanwar Middle office Banking operations Private Wealth Management DBOI Global Services Pvt. Ltd Phone: 212-469-3274 FAX: 201-669-3854 AVAYA: 5419686 UK #: 44- 207-5419686 (BCP) email id - [email protected] Forwarded by Raunak Tanwar/db/dbcom on 12/17/2013 09:47 AM EFTA01466118 ( E m Cinq Case Number b e d [email protected] d to: e GTO-PWM-Banking Exception-Check- Processing d PM i m a Please respond to InvestigationsUsdCashOps g e m 0 v e 12/16/2013 07:06 d EFTA01466119 t 0 f e p 8 2 1 1 EFTA01466120 f WE REFER TO OUR DEBIT TO YOUR ACCOUNT DATED 12 DEC 13 VALUE 12 DEC 13 UNDER REFERENCE 7190238 FOR USD 1000.00. WE HAVE BEEN ADVISED THAT THIS TRANSACTION CANNOT BE APPLIED WITH THE INFORMATION GIVEN PLEASE PROVIDE ADDITTIONAL DETAILS TO ENABLE THE BENEFICIARY BANKS TO APPLY FUNDS.. PLEASE QUOTE OUR CASE NUMBER IN ALL FUTURE CORRESPONDENCE RELATING TO THIS CASE. REGARDS, PAYMENT INVESTIGATIONS. EFTA01466121