EFTA01934463

To: [email protected][[email protected]] From: Skype Sent: Thur 2/6/2014 5:14:40 PM Subject: Problem with your payment Title: Skypc This is an automated email, please don't reply. Hi jeffrey, Problem with your payment Unfortunately, your payment failed, but don't worry, we didn't deduct any money from your card. Here are your order details: Skype Name: jeevacation Total amount: 559.88 Transaction date: Feb 6, 2014 Order number: 798282402 Order status: Refused Why was my payment refused? Reasons for your card payment failing can be: 1. You entered the wrong details. Make sure you have the correct details and try again. 2. You didn't have enough money on your card. Make sure you have enough money before you try again. 3. You might be using an anonymous proxy or proxy server to access the internet, which we don't allow during the purchase process. 4. Skype is always doing its best to protect you from any kind of fraud. Sometimes this can cause perfectly legitimate purchases to be refused. What can I do? We recommend using another card or one of our other payment methods such as Skrill, one- EFTA_R1_00388392 EFTA01934463 off bank transfer or retail vouchers. View the different ways to pay for Skype products. Skype Lost Password Account Settings Help Terms of Use Privacy Getting help for Skype while you cannot reply to this email, you can contact us through OW help section `or assistance You can also visit our forums Protect Your Password Skype staff witi NEVER ask you for your password via email The only places you are asked for your password are when you sign in to Skype or or. our website if you want to buy something or check your account. You will always sign in via a secure connection, and we ask you to ensure that the address in your browser begins exactly like this https:/lsecure.skype.com It should also show a Mlle padlock symbol to Indicate the secure connection Be alert to emaiis that request account information or urgent action. Be cautious of websites with irregular addresses or those that offer unofficial Skype downloads. Security updates and product upgrades are made available at www.skype.com or using the client's upgrade function 6%2003-2013 Skype and/or Microsoft. The Skype name, associated trademarks and logos and the "S" logo are trademarks of Skype or related entities. Skype Communications S.a.r.l. 23-29 Rives de Clausen, L-2165 Luxembourg. EFTA_R1_00388393 EFTA01934464