EFTA02044129

To: From: Natalia Molotkova Sent: Fri 9/9/2016 3:24:40 PM Subject: Question RE Price of Flights I just purchased.. (Incide nt: 160910-000028] Title: American Express ® Sent: 09,09/2016 11:24 AM Ok, new tickets are on its way... Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09;09;2016 11:24 AM Yes. Thanks. I'm aware. And I hope they can make this flight. They have lots of bags and 3 of them are very heavy! Thx Sent from my iPhone On Sep 9, 2016, at 11:20 AM, Natalia Molotkova < › wrote: Sent: 09;09./016 11:20 AM Lesley, if they have checked in bags, they will have to get them in Miami and check in again to STT. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST EFTA_R1_00575051 EFTA02044129 Sent 04,0912016 11:17 AM Make them all biz at that price! Sent from my iPhone On Sep 9, 2016, at 11:09 AM, Natalia Molotkova ‹ > wrote: Sent: 09/092016 11:09 AM Let me know, business or coach? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09109,2016 11:03 AM Business $483.90. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09/092016 11:03 AM Yes please. And price for the biz seats also? Lower to the as website price? Why did she quote me so high? This is going to make jeffrey ask me to start checking every price!? Sent from my iPhone EFTA_R1_00575052 EFTA02044130 On Sep 9, 2016, at 10:59 AM, Natalia Molotkova <E > wrote: Sent: 09109.2016 10 59 AM Arnaud S e - LPKDUU Robin Inglese- WIJWAC Laurent Gosseaume- VNNULB Tickets are issued. 147 is non refundable fare, I can re-issue thickets. OK? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 0910912016 10:29 AM Will do.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09/092016 10:28 AM EFTA_R1_00575053 EFTA02044131 can you make sure the new flights have been ticketed as welll was told they would be pushed throughthanks! On Sep 9, 2016, at 10:18 AM, Natalia Molotkova wrote: Sent: 09 09 2016 10:28 AM thanks... On Se 9 2016 at 10:18 AM Natalia Molotkova wrote: Sent: 094'0912016 10:18 AM Let me have a look.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent 0909/2016 10:16 AM Hi Natashamad dash this morning to add the connecting flight from Miami to STT for the 4 Paris designersnot sure why, but Jeffrey asked me to do this. Apparently some of the designers upgraded themselves at CDG this morning so they have new record locators (below)my question to you is why are we paying $806.90 for coach and $1495.00 for Biz seats when the AA website has these flights at 5147 for coach and $484 for biz? Why is Amex charging us so much to add this connecting flight to the itineraries? let me know..thanks, Lesley Arnaud Sei neur- LPKDUU Robin Inglese- WIJWAC Laurent Gosseaume- VNNULB EFTA_R1_00575054 EFTA02044132 Privacy Statement I Visit the Centurion Card website To learn more about e-mall security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. OD 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayot8) and may not be used without written permission. Used hereunder by license. For Google Maps Terms of Use" click here:Ihttp://maps.aoottle.com/help/terms maps.html}. For "Map Legal Notices" click here: (htta://www.mans.google.com/helo/legainotices maos.htmg. There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CSTff1022318, Washington UBIN600-469-694, Iowa TAff002, Nevada NWI2001-0126 Refit 160910-000028 Sent: 09/09/2016 10:59 AM Arnaud Sei neur- LPKDUU Robin Inglese- WIJWAC EFTA_R1_00575055 EFTA02044133 Laurent Gosseaume- VNNULB Tickets are issued. 147 is non refundable fare, I can re-issue thickets. OK? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09/091201610:29 AM Will do.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09109/2016 10:28 AM can you make sure the new flights have been ticketed as well! was told they would be pushed throughthanks! On Se 9 2016 at 10:18 AM, Natalia Molotkova wrote: Sent: 09/09/2018 10:28 AM thanks... EFTA_R1_00575056 EFTA02044134 On 0:18 AM, Natalia Molotkova wrote: Sent: 09/0S2016 10:18 AM Let me have a look.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09;09/2016 10:16 AM Hi Natashamad dash this morning to add the connecting flight from Miami to STT for the 4 Paris designersnot sure why, but Jeffrey asked me to do this. Apparently some of the designers upgraded themselves at CDG this morning so they have new record locators (below)my question to you is why are we paying $806.90 for coach and $1495.00 for Biz seats when the AA website has these flights at $147 for coach and $484 for biz? Why is Amex charging us so much to add this connecting flight to the itineraries? let me know..thanks, Lesley Arnaud Sei neur- LPKDUU Robin Inglese- WIJWAC Laurent Gosseaume- VNNULB Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.comThhishing. O 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of EFTA_R1_00575057 EFTA02044135 Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayot© and may not be used without written permission. Used hereunder by license. For Google Maps Terms of Use" click here:fhttp://maps.google.com/help/terms maps.htmll. For "Map Legal Notices" click here: fhttp://www.maps.google.com/helpilegalnotices maps.htmll. There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California C31411022318, Washington UBIP600-469-694, Iowa TAP002, Nevada N142001-0126 Roth 160910-000028 Sent: 04,0912016 11:12 AM Great! Sent from my iPhone On Sep 9, 2016, at 11:03 AM, Natalia Molotkova wrote: Sent: 09109.2016 11:03 AM Business $483.90. Regards, Natalia (Natasha) Molotkova EFTA_R1_00575058 EFTA02044136 Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09109/2016 11:03 AM Yes please. And price for the biz seats also? Lower to the as website price? Why did she quote me so high? This is going to make Jeffrey ask me to start checking every price!? Sent from my iPhone On Sep 9, 2016, at 10:59 AM, Natalia Molotkova wrote: Sent 09/09/201610:59 AM Arnaud Seigneur- LPKDUU zoom ng ese WitiWAU - Laurent Gosseaume- VNNULB Tickets are issued. 147 is non refundable fare, I can re-issue thickets. OK? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 040912016 10:29 AM Will do.. EFTA_R1_00575059 EFTA02044137 Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 091091016 10.28 AM can you make sure the new flights have been ticketed as welll was told they would be pushed throughthanks! On Sep 9, 2016, at 10:18 AM, Natalia Molotkova wrote: Sent: 09109/2016 10:28 AM thanks... On 10:18 AM. Natalia Molotkova wrote: Sent: 09;09:2016 10:18 AM Let me have a look.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09109:2016 10:16 AM EFTA_R1_00575060 EFTA02044138 Hi Natashamad dash this morning to add the connecting flight from Miami to STT for the 4 Paris designersnot sure why, but Jeffrey asked me to do this. Apparently some of the designers upgraded themselves at CDG this morning so they have new record locators (below)my question to you is why are we paying S806.90 for coach and $1495.00 for Biz seats when the AA website has these flights at $147 for coach and $484 for biz? Why is Amex charging us so much to add this connecting flight to the itineraries? let me know..thanks, Lesley Arnaud Sei neur- LPKDUU Robin Inglese- WIJWAC Laurent Gosseaume- VNNULB Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for toss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotC) and may not be used without written permission. Used hereunder by license. For Google Maps Terms of Use" click here:fhttp://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here: (http://www.maps.google.com/help/legalnotices maps.htmg. There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CSTff1022318, Washington UBIN600-469.694, Iowa TAff002, Nevada NVff2001-0126 EFTA_R1_00575061 EFTA02044139 Refit 160910-000028 Sent: 09/091201610:59 AM Arnaud Sei neur- LPKDUU Robin Inglese- WIJWAC Laurent Gosseaume- VNNULB Tickets are issued. 147 is non refundable fare, I can re-issue thickets. OK? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09,09:2016 10:29 AM Will do.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST EFTA_R1_00575062 EFTA02044140 Sent: 09;09,2016 10:28 AM can you make sure the new flights have been ticketed as we'll was told they would be pushed throughthanks! On Sep 9, 2016, at 10:18 AM, Natalia Molotkova wrote: Sent: 09092016 10 28 AP.I thanks... On Se 9 2016 at 10:18 AM, Natalia Molotkova wrote: Sent: 0909;2016 10:18 AM Let me have a look.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09;092016 10:16 AM Hi Natashamad dash this morning to add the connecting flight from Miami to STT for the 4 Paris designersnot sure why, but Jeffrey asked me to do this. Apparently some of the designers upgraded themselves at CDG this morning so they have new record locators (below)my question to you is why are we paying $806.90 for coach and $1495.00 for Biz seats when the AA website has these flights at $147 for coach and $484 for biz? Why is Amex charging us so much to add this connecting flight to the itineraries? let me know..thanks, Lesley Arnaud Sei neur- LPKDUU Robin Inglese- WIJWAC Laurent Gosseaume- VNNULB EFTA_R1_00575063 EFTA02044141 Privacy Statement i Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at amencanexpress.com/phishing. 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayot© and may not be used without written permission. Used hereunder by license. For Google Maps Terms of Use" click here:( http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here: fhttp://www.maps.google.com/help/leealnotices maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California C51'81022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126 Refit 160910-000028 Sent: 09/09/2016 11:09 AM Let me know, business or coach? EFTA_R1_00575064 EFTA02044142 Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09/09/2016 11:03 AM Business $483.90. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09/09/2016 11:03 AM Yes please. And price for the biz seats also? Lower to the as website price? Why did she quote me so high? This is going to make jeffrey ask me to start checking every price!? Sent from my iPhone On Sep 9, 2016, at 10:59 AM, Natalia Molotkova ‹ > wrote: Sent: 09.092016 10.59 AM Arnaud Sei neur- LPKDUU Robin Inglese- WIJWAC Laurent Gosseaume- VNNULB EFTA_R1_00575065 EFTA02044143 Tickets are issued. 147 is non refundable fare, I can re-issue thickets. OK? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09109/2016 10:29 AM Will do.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09/092016 10:28 AM can you make sure the new flights have been ticketed as welll was told they would be pushed throughthanks! On Se 9 2016 at 10:18 AM Natalia Molotkova rote: Sent: 09.09.2016 1028 AM thanks... wrote: EFTA_R1_00575066 EFTA02044144 Sent: 09/09,2016 10:18 AM Let me have a look.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09109/2016 10:16 AM Hi Natashamad dash this morning to add the connecting flight from Miami to STT for the 4 Paris designersnot sure why, but Jeffrey asked me to do this. Apparently some of the designers upgraded themselves at CDG this morning so they have new record locators (below)my question to you is why are we paying 5806.90 for coach and 51495.00 for Biz seats when the AA website has these flights at 5147 for coach and $484 for biz? Why is Amex charging us so much to add this connecting flight to the itineraries? let me know..thanks, Lesley Robin Inglese- WIJWAC Laurent Gosseaume- VNNULB Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phIshing. C) 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any EFTA_R1_00575067 EFTA02044145 claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google Maps Terms of Use" click hereattp://maps.gooale.com/helpiterms maps.htmli. For "Map Legal Notices" click here: I http://www.maps.gooltle.com/help/legalnotices maps.htmll. There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visihvww.americanexpress.comitravelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126 Ref# 160910-000028 Sent: OW09)2016 10:59 AM Arnaud Sei r o m u•- DKUU Robin Inglese- WIJWAC Laurent Gosseaume- VNNULB Tickets are issued. 147 is non refundable fare, I can re-issue thickets. OK? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_00575068 EFTA02044146 Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09;092018 10.29 AM Will do.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 0910912016 10.28 AM can you make sure the new flights have been ticketed as well- I was told they would be pushed through- thanks! On Se 9 2016 at 10:18 AM Natalia Molotkova wrote: Sent: 09/09/2018 10:28 AM thanks... On 1 10:18 AM, Natalia Molotkova wrote: Sent: 09/09/2018 10:18 AM Let me have a look.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_00575069 EFTA02044147 Hours: Monday through Friday 9:00am to 5:30pm EST Seat: 09/09/201 ft 10:16 AM Hi Natasha- mad dash this morning to add the connecting flight from Miami to STT for the 4 Paris designers- not sure why, but Jeffrey asked me to do this. Apparently some of the designers upgraded themselves at CDG this morning so they have new record locators (below)-- my question to you is why are we paying $806.90 for coach and $1495.00 for Biz seats when the AA website has these flights at $147 for coach and $484 for biz? Why is Amex charging us so much to add this connecting flight to the itineraries? let me know..thanks, Lesley Arnaud Sei neur- LPKDUU Robin Inglese- WIJWAC Laurent Gosseaume- VNNULB Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. © 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayot© and may not be used without written permission. Used hereunder by license. For Google -Maps Terms of Use" click here:f http://maps.google.com/help/terms maps.htmg. For "Map Legal Notices" click here: (http://www.maps.google.com/help/legalnotices maps.htmli. There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express E FTA_R 1_00575070 EFTA02044148 acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CSTg1022318, Washington U8l#600-469-694, Iowa TAg002, Nevada NO2001-0126 Refit 160910.000028 Sent: 09/092016 11:20 AM Lesley, if they have checked in bags, they will have to get them in Miami and check in again to STT. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09/092016 11:17 AM Make them all biz at that price! Sent from my iPhone On Sep 9, 2016, at 11:09 AM, Natalia Molotkova <la wrote: Sent: 0910912016 11:09 AM Let me know, business or coach? Regards, Natalia (Natasha) Molotkova EFTA_R1_00575071 EFTA02044149 Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 0910912016 11:03 AM Business $483.90. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 04'09•'2016 11:03 AM Yes please. And price for the biz seats also? Lower to the as website price? Why did she quote me so high? This is going to make jeffrey ask me to start checking every price!? Sent from my iPhone On Sep 9, 2016, at 10:59 AM, Natalia Molotkova ‹ > wrote: Sent: 09;09:2016 10:59 AM Arnaud Sei neur- LPKDUU Robin Inglese- WIJWAC Laurent Gosseaume- VNNULB Tickets are issued. EFTA_R1_00575072 EFTA02044150 147 is non refundable fare, I can re-issue thickets. OK? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09109/2016 10:29 AM Will do.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09/09:2016 10:28 AM can you make sure the new flights have been ticketed as welll was told they would be pushed throughthanks! On Sep 9, 2016, at 10:18 AM, Natalia Molotkova wrote: Sent: 09109:2016 10:28 AM thanks... On Se 9, 2016, at 10:18 AM, Natalia Molotkova wrote: EFTA_R1_00575073 EFTA02044151 Sent: 09109/201610:18 AM Let me have a look.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 0910912016 10:16 AM Hi Natashamad dash this morning to add the connecting flight from Miami to STT for the 4 Paris designersnot sure why, but Jeffrey asked me to do this. Apparently some of the designers upgraded themselves at CDG this morning so they have new record locators (below)my question to you is why are we paying $806.90 for coach and $1495.00 for Biz seats when the AA website has these flights at $147 for coach and $484 for biz? Why is Amex charging us so much to add this connecting flight to the itineraries? let me know..thanks. Lesley Arnaud Sei neur- LPKDUU Robin Inglese- WIJWAC Laurent Gosseaume- VNNULB Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at america nemo re ss.corn/phishing. 0 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. EFTA_R1_00575074 EFTA02044152 Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayot© and may not be used without written permission. Used hereunder by license. For Google Maps Terms of Use" click hereattp://maps.kookle.com/helaterms maps.html). For "Map Legal Notices" click here: Ihttp://www.maps.kookle.com/help/lekalnotices maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126 Ref# 160910-000028 Sent: 09/09/2016 10:59 AM Arnaud Sei neur- LPKDUU Robin Inglese- WIJWAC Laurent Gosseaume- VNNULB Tickets are issued. 147 is non refundable fare, I can re-issue thickets. OK? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_00575075 EFTA02044153 Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09/09/2018 10:29 AM Will do.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09/091201610:28 AM can you make sure the new flights have been ticketed as well- I was told they would be pushed through- thanks! On Se 9. 2016. at 10:18 AM Natalia Molotkova wrote: Sent: 09092016 10 28 AM thanks... On 9 01 a 10:18 AM Natalia Molotkova wrote: Sent: OS(0942016 10:18 AM Let me have a look.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_00575076 EFTA02044154 Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09,09/2016 10:16 AM Hi Natasha- mad dash this morning to add the connecting flight from Miami to STT for the 4 Paris designers- not sure why, but Jeffrey asked me to do this. Apparently some of the designers upgraded themselves at CDG this morning so they have new record locators (below)- my question to you is why are we paying $806.90 for coach and $1495.00 for Biz seats when the AA website has these flights at $147 for coach and $484 for biz? Why is Amex charging us so much to add this connecting flight to the itineraries? let me know..thanks, Lesley Arnaud Sei neur- LPKDUU Robin Inglese- WIJWAC Laurent Gosseaume- VNNULB Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. 1) 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayot© and may not be used without written permission. Used hereunder by license. For Google —Maps Terms of Use" click here:jhttp://maps.eooele.com/help/terms maps.html(. For "Map legal Notices" click here: Ihttp://www.maps.eooele.com/helpfleealnotices maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more EFTA_R1_00575077 EFTA02044155 information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington U8l#600-469-694, Iowa TA#002, Nevada NV#2001-0126 Ref# 160910-000028 Sent: 09/09/2016 11:12 AM Great! Sent from my iPhone On Sep 9, 2016, at 11:03 AM, Natalia Molotkova ‹ > wrote: Sent: 09,09,2016 11:03 AM Business $483.90. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09;09,2016 11:03 AM Yes please. And price for the biz seats also? Lower to the as website price? Why did she quote me so high? This is going to make jeffrey ask me to start checking every price!? Sent from my iPhone On Sep 9, 2016, at 10:59 AM, Natalia Molotkova ‹ > wrote: EFTA_R1_00575078 EFTA02044156 Sent: 09,0912016 10:59 AI Arnaud Sei neur- LPKDUU Robin Inglese- WIJWAC Laurent Gosseaume- VNNULB Tickets are issued. 147 is non refundable fare, I can re-issue thickets. OK? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09;09./016 10:29 AM Will do.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09109+2016 10:28 AM can you make sure the new flights have been ticketed as welll was told they would be pushed throughthanks! On Sep 9, 2016, at 10:18 AM, Natalia Molotkova rote: EFTA_R1_00575079 EFTA02044157 Sent: 09/09/2016 10:28 AM thanks... On 1 10:18 AM, Natalia Molotkova rote: Sent: 09/09/2016 10:18 Am Let me have a look.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09;09,2016 10:16 AM Hi Natashamad dash this morning to add the connecting flight from Miami to STT for the 4 Paris designersnot sure why, but Jeffrey asked me to do this. Apparently some of the designers upgraded themselves at CDG this morning so they have new record locators (below)my question to you is why are we paying $806.90 for coach and $1495.00 for Biz seats when the AA website has these flights at $147 for coach and $484 for biz? Why is Amex charging us so much to add this connecting flight to the itineraries? let me know..thanks, Lesley Robin Inglese- WIJWAC Laurent Gosseaume- VNNULB Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at amencanexpress.com/phishing. C:1 2015 American Express. All rights reserved EFTA_R1_00575080 EFTA02044158 When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayot© and may not be used without written permission. Used hereunder by license. For Google Maps Terms of Use" click here:fhttp://maps.poortle.com/helpfferms maps.html). For "Map legal Notices" click here: fhttp://www.maps.google.com/help/leealnotices maps.htmll. There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visitwww.americanexpress.comitravelterms California CST#1022318, Washington UBI#600-469-694, Iowa TAP002, Nevada NV#2001-0126 Ref# 160910-000028 Sent: OW09)2016 10:59 AM Arnaud Seigneur- LPKDUU Robin Inglese- WIJWAC Laurent Gosseaume- VNNULB Tickets are issued. EFTA_R1_00575081 EFTA02044159 147 is non refundable fare, I can re-issue thickets. OK? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09/09/2016 10:29 AM Will do.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09/09/2016 10:28 AM can you make sure the new flights have been ticketed as well- I was told they would be pushed through- thanks! On Se 9 2016 at 10:18 AM Natalia Molotkova rote: Sent: 09;09/2016 10:28 AM thanks... On Se 9, 2016, at 10:18 AM, Natalia Molotkova rote: EFTA_R1_00575082 EFTA02044160 Sent: 09/09/201810:18 AM Let me have a look.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09/09/2016 10:18 AM Hi Natasha- mad dash this morning to add the connecting flight from Miami to STT for the 4 Paris designers-• not sure why, but Jeffrey asked me to do this. Apparently some of the designers upgraded themselves at CDG this morning so they have new record locators (below)- my question to you is why are we paying $806.90 for coach and $1495.00 for Biz seats when the AA website has these flights at $147 for coach and $484 for biz? Why is Amex charging us so much to add this connecting flight to the itineraries? let me know..thanks. Lesley Arnaud Sei neur- LPKDUU Robin Inglese- WIJWAC Laurent Gosseaume- VNNULB Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. © 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. EFTA_R1_00575083 EFTA02044161 Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayot© and may not be used without written permission. Used hereunder by license. For Google -Maps Terms of Use" click here:fhttp://maPsizoOgle.com/helci/terms maps.htmli. For "Map Legal Notices". click here: jhttp://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington U8M600-469-694, Iowa TAP002, Nevada NVI$2001-0126 Refit 160910-000028 Sent: 09/09/2016 11:09 AM Let me know, business or coach? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09/09/2016 11:03AM Business $483.90. Regards, EFTA_R1_00575084 EFTA02044162 Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09109,2016 11:03 AM Yes please. And price for the biz seats also? Lower to the as website price? Why did she quote me so high? This is going to make jeffrey ask me to start checking every price!? Sent from my iPhone On Sep 9, 2016, at 10:59 AM, Natalia Molotkova ‹ > wrote: Sent: 09.09.2016 10 59 AM Arnaud Sei neur- LPKDUU Robin Inglese- WIJWAC Laurent Gosseaume- VNNULB Tickets are issued. 147 is non refundable fare, I can re-issue thickets. OK? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09109:2016 10:29 AM EFTA_R1_00575085 EFTA02044163 Will do.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09109/2016 10.28 AM can you make sure the new flights have been ticketed as well- I was told they would be pushed through- thanks! On Se 9. 2016. at 10:18 AM Natalia Molotkova wrote: Sent: 09109.2016 10:28 AM thanks... On Se 9 2016 10:18 AM Natalia Molotkova wrote: Sent 09/09/2016 10:18 AM Let me have a look.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 0910912016 10:16 AM EFTA_R1_00575086 EFTA02044164 Hi Natasha- mad dash this morning to add the connecting flight from Miami to STT for the 4 Paris designers- not sure why, but Jeffrey asked me to do this. Apparently some of the designers upgraded themselves at CDG this morning so they have new record locators (below)- my question to you is why are we paying $806.90 for coach and $1495.00 for Biz seats when the AA website has these flights at $147 for coach and $484 for biz? Why is Amex charging us so much to add this connecting flight to the itineraries? let me know..thanks, Lesley Arnaud Sei neur- LPKDUU Robin Inglese- WIJWAC Laurent Gosseaume- VNNULB Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexoress.com/phishing. 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote) and may not be used without written permission. Used hereunder by license. For Google -Maps Terms of Use" click hereghttplimaps.google.com/helaterms maps.htmll. For "Map Legal Notices" click here: fhtto://www.maos.google.com/helpilegalnotices maos.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visitwww.americanexpress.conOravelterms California CST$11022318, Washington USIt1600.469.694, Iowa TA0002, Nevada NVP2001.0126 EFTA_R1_00575087 EFTA02044165 Refit 160910-000028 SAM: 09/092016 10:59 AM Robin Inglese- WIJWAC Laurent Gosseaume- VNNULB Tickets are issued. 147 is non refundable fare, I can re-issue thickets. OK? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09/092016 10:29 AM Will do.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_00575088 EFTA02044166 Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09109/2016 10:28 AM can you make sure the new flights have been ticketed as well I was told they would be pushed through thanks! On Sep 9, 2016, at 10:18 AM, Natalia Molotkova wrote: Sent: 09;092016 1O28 AM thanks... On Sep 9, 2016, at 10:18 AM, Natalia Molotkova wrote: Sent: 09/09/2016 10:18 AM Let me have a look.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09/092016 10:16 AM Hi Natasha mad dash this morning to add the connecting flight from Miami to STT for the 4 Paris designers not sure why, but Jeffrey asked me to do this. Apparently some of the designers upgraded themselves at CDG this morning so they have new record locators (below) my question to you is why are we paying $806.90 for coach and $1495.00 for Biz seats when the AA website has these flights at $147 for coach and $484 for biz? Why is Amex charging us so much to add this connecting flight to the itineraries? let me know..thanks, Lesley Arnaud Sei neur- LPKDUU EFTA_R1_00575089 EFTA02044167 Robin Inglese- WIJWAC Laurent Gosseaume- VNNULB Privacy Statement I Visit the Centurion Card website To learn more about e-mall security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. OD 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company'). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayot© and may not be used without written permission. Used hereunder by license. For Google Maps Terms of Use" click here:fhttp://maps.Roogle.com/help/terms maps.htmll. For "Map Legal Notices" click here: fhttp://www.maps.google.com/helpflegalnotices maps.htmll. There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington U8l#600-469-694, Iowa TA#002, Nevada NV#2001-0126 Ref# 160910.000028 EFTA_R1_00575090 EFTA02044168