Case File
efta-02044974DOJ Data Set 10OtherEFTA02044974
Date
Unknown
Source
DOJ Data Set 10
Reference
efta-02044974
Pages
7
Persons
0
Integrity
Extracted Text (OCR)
EFTA DisclosureText extracted via OCR from the original document. May contain errors from the scanning process.
To:
Mervin Dela cruz
From:
Sent
Tue 8/16/2016 11:24:27 AM
Subject: Re: Online Travel Reservation (7556104838)1 DELA CRUZ/MERWIN
Perfect! Let me see what I can do. (Sorry. I answered your other email before seeing this!)
Sent from my iPhonc
On Aug 15, 2016, at 10:54 PM, Mervin Dela cruz
wrote:
Here is our original flight
Information.
Thank you
Mervin Dela Cruz
Begin forwarded message:
From: Merwin Dela cruz
Date: May 7, 2016 at 3:21:54 AM GMT+8
To: HONEY
Subject: Fwd: Online Travel Reservation (7556104838)1 DELA
CRUZ/MERWIN
Begin forwarded message:
From: "Man o Tours"
u ec : n me rave
eserva ion
DELA CRUZ/MERWIN
Date: Ma 4 2016 at 7:24:30 PM EDT
To:
EFTA_R1_00578019
EFTA02044974
Dear Sir/Madam,
You have successfully booked your reservation. We recommend that you
make a note of the booking reservation number or print
this page.
Mango Tours Control Number : 7556104838 Total Cost :
USD 3258
I (Round-trip) AIR Record Locator (SUZ.NI6) - Ticketed
PASSENGER DETAILS(I)
Passenger(s) List
DELA CRUZ / MERWIN MEDINA MR
DELA CRUZ / KARENHART FONTANILLA MS
Invoice Number(s)
0360131087
0360131088
0360131089
Ticket Number(s)
180-7804401783
180-7804401784
180-7804401785
Email Address:
Contact Number:
Other Number:
Class of service: Economy
FLIGHT DETAILS(I)
Flight I (Booked)
Depart
Thu, Aug 11
12:50 AM
New York, New York USA
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John F Kennedy International Airport
Terminal
Arrive
Fri, Aug 12
4:10 AM
Incheon (Seoul], South Korea
Incheon International Airport
Korean Air
741I Aircraft
Flight No. 86
Booking Class: Q
Airline Ctrl No: KE-SUZNI6
Flight 2 (Booked)
Depart
Fri, Aug 12
8:00 AM
Incheon (Seoul', South Korea
Incheon International Airport
Arrive
Fri, Aug 12
10:50 AM
Manila, Philippines
Ninoy Aquino International Airport
Korean Air
Boeing 777-300
Flight No. 621
Booking Class: Q
Airline Ctrl No: KE-5UZNI6
Flight 3 (Booked)
Depart
Sat, Sep 3
12:20 PM
Manila, Philippines
Ninoy Aquino International Airport
Terminal 1
Arrive
Sat, Sep 3
5:15 PM
Incheon (Seoul!, South Korea
Incheon International Airport
Korean Air
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Boeing 777-300
Flight No. 622
Booking Class: U
Airline Ctrl No: KE-5UZN16
Depart
Sat, Sep 3
7:30 PM
Incheon [Seoul], South Korea
Incheon International Airport
Arrive
Sat, Sep 3
8:45 PM
New York, New York USA
John F Kennedy International Airport
Korean Air
74H Aircraft
Flight No. 85
Booking Class: U
Airline CM No: KE-5UZNI6
BAGGAGE POLICY
Read
baggage
information
at:
baps:.: bus.atnadeus.com
GENERAL TERMS AND CONDITIONS
FEES AND PENALTIES
• Service fee of $10.00 per passenger will be added
on top of the fare cost if payment is made through
any of our branches.
• Below are sample penalty fees. Fees may vary
depending on which airline you booked.
• Date Changes: USD250 + Fare difference (if
applicable)
• Name Corrections: USD50 (if allowed)
• Refunds: USD250+ (if allowed)
• Service Fees: USD50 on top of penalties
• Penalties apply for changes, no-shows, and full
refunds
• Tickets are non-refundable when partially used
• Other terms and conditions apply
• For Canadian credit card holders, foreign
transaction and other applicable fees imposed by the
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credit card company may apply.
CANCELLATION POLICY: 4.ciMegtrarar
• Finalized and guaranteed bookings are good as
SOLD. Guaranteed and No-show bookings are non-
refundable.
• Revisions and/or changes in bookings should only
be coursed through Mango Tours. Mango Tours
will not be held responsible to any claims on
services that will be arranged directly with the
hotel/resort or airline.
• Revisions and/or changes in bookings are subject
to penalty fees. For in-house guests who decide to
shorten their stay, payment for the unused nights
shall be non-refundable. Land arrangements based
on promotional rates are arranged on BOOK &
BUY basis (accommodation, tours and airport
transfers); and arc non-refundable.
RESPONSIBILITY WAIVER
Mango Tours will make its best efforts to ensure its
services are of international standards. However, Mango
Tours will not be responsible for any damage or loss of
guests' personal property due to any mishaps or accidents
beyond the company's control.
FORCE MAJEURE
Mango Tours will not be responsible to its clients for
failure to abide by the terms and agreements due to
circumstances beyond its control. If guests arc stranded
at the hotel/resort or any destination for any reason
beyond its control (typhoons, natural disasters and
calamities, political unrest, etc.), the guests may be
required by the hoteVresort to shoulder charges to enable
the property to cover costs.
11$10Utt
Tickets or any travel services purchased from Mango
Tours are subject for refund approval. All refund requests
are subject to certain rules and conditions. Fees or
penalties may apply to the refund.
For credit card payments, processing of refund may take
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six to eight weeks from the date of notice. The amount
will be refunded to the credit card used for the
transaction. For cash payments, processing of refund may
take at least 30 days from the date of notice. Once the
refund is processed, the client's itinerary will be
cancelled.
NOTE: For important and urgent concerns, you may call
Mango Tours at 1-866-2-MANILA (U.S. toll-free) or
(639) 893-0002 if you're in the Philippines.
Reservation Office WsAWAgegissteSiRe'SIROMNis1H,
Travel Consultant
Online (Website)
Mango Tours
(U.S.)
870 Market Street, Suite 611 San Francisco, CA 94102
USA - United States
Telephone : 1-415-625-1298
Toll Free : 1-866-2-MANILA (1466-2426452)
(Philippines)
Unit 1506, 88 Corporate Center, 141 Valero Corner
Sedeno Sts., Salcedo Village, Makati City, Philippines
Telephone : (632) 893-0002
Mobile : +63 917-886-3744 (Globe), +63 999-883-9588
(Smart), +63 922-862-6461 (Sun)
For
inquiries,
you
may
contact
us
at
reser\ :thous a inainzotours.com or call U.S. toll-free 1-
866-2-MANILA (1-866-2-626452).
Thank you for choosing Mango Tours.
EFTA_R1_00578024
EFTA02044979
Scan Code
THE FARE(S) LISTED ON THIS ITINERARY ARE
SUBJECT TO CHANGE PRIOR TO THE TIME YOU
RECEIVE CONFIRMATION THAT YOUR CREDIT
CARD HAS BEEN CHARGED. IF THERE IS AN
UNFORESEEN CHANGE IN AIRFARE PRICE,
MANGO TOURS WILL CONTACT YOU
IMMEDIATELY.
PLEASE CHECK ALL TICKETS AND INVOICES
UPON RECEIPT. MANGOTOURS WILL NOT BE
RESPONSIBLE FOR ERRORS I2HRS AFTER
TICKET ISSUANCE. TICKETS ARE VALID FOR
ONE (1) YEAR FROM DATE OF ISSUE WITH
EXCEPTION OF CERTAIN FARES THAT HAVE 2, 3,
OR 6 MONTHS VALIDITY. PENALTIES APPLY ON
NO-SHOWS / CHANGES / CANCELLATIONS /
REFUNDS. A $50.00 AGENCY SERVICE FEE
APPLIES TO ALL REFUNDS, RE-ISSUANCE, NAME
CHANGES AND VOIDED TICKETS ON TOP OF
ALL AIRLINE FEES. TICKETS ARE NON-
TRANSFERABLE AND MAY BE NON-
REFUNDABLE. PASSENGERS ARE RESPONSIBLE
FOR PASSPORT VALIDITY, VISAS AND/OR
HEALTH REQUIREMENTS INCLUDING BAGGAGE
POLICY OF THE AIRLINE THEY ARE
TRAVELLING. MAKE SURE YOUR PASSPORT IS
VALID FOR AT LEAST SIX (6) MONTHS BEYOND
YOUR INTENDED RETURN. PLEASE BE AT THE
AIRPORT THREE (3) HOURS BEFORE YOUR
FLIGHT.
"THANK YOU FOR BOOKING WITH
MANGOTOURS AND HAVE A SAFE AND
PLEASANT JOURNEY."
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