EFTA02056936

To: Natalia Molotkova From: Sent Wed 4/20/2016 2:02:29 PM Subject: Re: Change ticket again!! CFPNHY (Incident: 1604 20-001620] Yes. Proceed. Please mail voucher to Thx Sent from my iPhone On Apr 20, 2016, at 9:58 AM, Natalia Molotkova MIN=M> wrote: To: a Subject: Change ticket again!! CFPNHY From: Natalia Molotkova Sent: 04/20/2016 09:58 AM To change flights to AA2421 26APR MIASTT 1245P 320P AA 943 29APR STTMIA 145P 447P new fare will be lower, we can use difference in fare fro teh change fee, still will be residual (MCO paper voucher) of $70 per person. Will be mailed to you (will need mailing address). OK to proceed? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST EFTA_R1_00599304 EFTA02056936 From: Sent: O4/211. AM Thx Sent from my iPhone On Apr 20, 2016, at 9:18 AM, Natalia Molotkova CFPNHY.pdf> To: Subject: Change ticket again!! CFPNHY From: Natalia Molotkova Sent: O4/2O/2O16 O9:18 AM Morning, !! Working on it... Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST From: Sent: O4/2.111 11 1 M wrote: Hi Natasha. We need to change the ticket for and Renato again! Depart 26th return 29th. Same flights of possirtiry with a capital S!! Sent from my iPhone Begin forwarded message: DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that EFTA_R1_00599305 EFTA02056937 cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1477-877-0987. If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: https://myamextravel.comlbacmage Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details and add link to your bookmarked favorites for easy access in the future: iew our Di • ital Itinera Tr or E-Ticket Number(s) Ticket AA 0017766467351-04APR LACSO/R Ticket AA 0017766467352-04APR Ticket 0017766982927-06APR LACSO/R Ticket 0017766982928-06APR M ricket AA 0017769093646-13APR LACSO/R Ticket AA 0017769093647-13APR Thursday 21 Apr 16 Other Information CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT EFTA_R1_00599306 EFTA02056938 Flight Information Date Airline Airline Record Locator Flight/Class Origin Destination Departing Arriving Estimated Time Stops Seats Confirmed 21 Apr 2016 American Airlines CFPNHY AA2421 G Economy Class Miami, Miami International Charlotte Amalie, Cyril E King Airport 12:45 PM 03:20 PM 2 Hrs 35 Mins Non-stop Unassigned Sunday 24 Apr 16 Flight Information Date Airline Airline Record Locator Flight/Class Origin Destination Departing Arriving Estimated Time Stops Seats Confirmed Entry and Exit Information for Travel 24 Apr 2016 American Airlines CFPNHY AA943 G Economy Class Charlotte Amalie, Cyril E King Airport Miami, Miami International 01:45 PM 04:47 PM 3 Hrs 2 Mins Non-stop 29D, 29F American Express strongly recommends that you periodically review www.Visacentral.com/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at http://www.americanexpress.com/privacy. See attached itinerary PDF or link for full terms and conditions. EFTA_R1_00599307 EFTA02056939 PDF itinerary attachment: If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. http://www.adobe.com/products/acrobat/readstep.html Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TA# 669 Registered Iowa Travel Agency. EFTA_R 1_00599308 EFTA02056940 Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayot© and may not be used without written permission. Used hereunder by license. For Google —Maps Terms of Use" click here: (htto://maos.izoogle.com/helo/terms maos.htmll. For "Map Legal Notices" click here: f http://wvAv.maps.google.com/help/legalnotices maps.htmg. There Is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit www.americanexpress.com/travelterms California CST#1022318, Washington UBI8600-469.694, Iowa TA#002, Nevada NW:2001-0126 Refit 160420-001620 From: Natalia Molotkova Sent: 04/20/2016 09:18 AM Morning,!!! Working on it... Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_00599309 EFTA02056941 Hours: Monday through Friday 9:00am to 5:30pm EST From Sent: 04/20/2016 09:15 AM Hi Natasha. We need to change the ticket for and Renato again! Depart 26th return 29th. Same flights of possible. Sorry with a capital S!! Sent from my iPhone Begin forwarded message: From: "American Express Travel" <itineraryOmyamextravel.com> Date: A To: Subject: Itinerary INCL or UELLA 21APR16 CFPNHY DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1-877-877-0987. If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: https://mvamextravel.com/baqoaoe Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details and add link to your bookmarked favorites for easy access in the future: EFTA_R1_00599310 EFTA02056942 iew our Di Itinera Travel Arrangements for LACSON/RENATO A E-Ticket Number(s) Ticket AA 0017766467351-04APR LACSO/R Ticket M 0017766467352-04APR Ticket 0017766982927-06APR LACSO/R Ticket 0017766982928-06APR Ticket AA 0017769093646-13APR LACSO/R Ticket AA 0017769093647-13APR Thursday 21 Apr 16 Other Information CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT Flight Information Date Airline Airline Record Locator Flight/Class Origin Destination Departing Arriving Estimated Time Stops Seats Confirmed 21 Apr 2016 American Airlines CFPNHY AA2421 G Economy Class Miami, Miami International Charlotte Amalie, Cyril E King Airport 12:45 PM 03:20 PM 2 Hrs 35 Mins Non-stop Unassigned Sunday 24 Apr 16 EFTA_R1_00599311 EFTA02056943 Flight Information Date Airline Airline Record Locator Flight/Class Origin Destination Departing Arriving Estimated Time Stops Seats Confirmed Entry and Exit Information for Travel 24 Apr 2016 American Airlines CFPNHY AA943 G Economy Class Charlotte Amalie, Cyril E King Airport Miami, Miami International 01:45 PM 04:47 PM 3 Hrs 2 Mins Non-stop 29D, 29F American Express strongly recommends that you periodically review www.Visacentral.com/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at http://www.americanexpress.com/privacy. See attached itinerary PDF or link for full terms and conditions. PDF itinerary attachment: If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. http://www.adobe.com/products/acrobat/readstep.html Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, EFTA_R1_00599312 EFTA02056944 disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TA# 669 Registered Iowa Travel Agency. Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexciress.com/ohishing. I)) 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain Information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or EFTA_R1_00599313 EFTA02056945 products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayot© and may not be used without written permission. Used hereunder by license. For Google Maps Terms of Use" click here: Ihttp://maps.google.com/helpiterms maps.htmll. For "Map Legal Notices" click here: jhttp://www.maps.google.com/help/lestainotices maps.htmg. There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit www.americanexpress.com/travelterms California CST41022318, Washington UBIP600.469.694, Iowa TA4O02, Nevada NV42001-0126 Refit 160420.001620 EFTA_R1_00599314 EFTA02056946