EFTA02070768

To: From: Sent Subject: Natalia Molotkova Fri 10/9/2015 4:31:22 PM Change Rec. Loc# EWIETB [Email Ref: 151010-000141j TO ENSURE YOUR MESSAGE IS DELIVERED IN ITS ENTIRETY, PLEASE DO NOT REPLY BELOW THIS LINE Response (Natalia Molotkova) 10/09/2015 12:31 PM OK Re ards, Natalia Molotkova Centurion Relationship Manager ours: Monday through Friday 10:30am to 7:00pm EST Customer 10/09/2015 12:21 PM Wait on changing the return trip! I want to get closer to Friday. Leave all as is!! No changes yet Sent from my iPhone Customer thanks 10/09/2015 11:27 AM Response (Natalia Molotkova) 10/09/2015 11:24 AM K I am nit... Re ar Natalia M I tk va ent non Relationship Manager Hours: Monday through Friday 10:30am to 7:00pm EST 10/09/2015 11:18 AM Hi Natasha...hope you had a nice time off! We need to change ticket again! Je n Monday Oct. 12th again...she will go along with Janusz (Rec. Loc fronrriving 10:59am! Jeffrey is also saying they should now go home on Friday Oct. 16th...So I guess find a flight that departs around 6pm back to PB I am sure we are losing money left and right! Thanks, Lesley Privacy Statement I Visit theSerdurion Card webSite To learn more about e-mail security or report a suspicious email. please visit us at americanexpress conVphishing. 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company wilt provide you with certain information about the service provider(s) futfilfing your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company andlor Amencan Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the EFTA_R1_00631887 EFTA02070768 service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss. damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS: without any express or implied warranties. Portions of this content are provided by Gayot@ and may not be used without written permission. Used hereunder by license. For Google 'Maps Terms of Use" click here: (him //mans goggle comMeloiterms_maos htmn. For "Map Legal Notices" click here: (htlpiarnaosgcoglesorothelpilegalnotices_rnags htmll. There is typically no cost to you for most booking efforts Concierge Company and Arnencan Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. Amencan Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit ‘wnvamencanexoresscom/travelterms California CST/O022318, Washington USIP600-469-604, Iowa TA4002, Nevada NV42001- 0126 Ref/1151010-000141 EFTA_R1_00631888 EFTA02070769