EFTA02073751

To: bellaklein[ Cc: Karyna Shulial ames ersonal genius From: Richard Kahn Sent Mon 7/27/2015 2:19:20 PM Subject Re: Need help with printer I ordered attached and shipped to 301 Karyna attention apt 8h James please let us know when you can install. Thank you. ORDER PLACED July 27, 2015 TOTAL $62.65 SHIP TO Karyna Shuliak ORDER ti 116-35347: View Arriving today by 9pm Not yet shipped Track package Brother Printer TN336BK Toner Sold by: Amazon com LLC $57.54 Buy it Again Cancel itemsVicw or cdit ordcrArchive order ORDER PLACED July 27, 2015 TOTAL $379.11 SHIP TO Karyna Shuliak ORDER # 116-05214: View 4 Arriving tomorrow by 8pm Not yet shipped Track package EFTA_R1_00840414 EFTA02073751 Brother HLL8350CDW Wireless Color Laser Printer Sold by: Amazon.com LLC $348.21 Buy it Again Cancel itemsView or edit orderArchive order Richard Kahn HBRK Associates Inc. 575 Lexington Avenue, 4th Floor New York NY 10022 On Jul 27, 2015, at 9:59 AM, bellaklein a wrote: Karyna, I made an appointment with Time Warner for tomorrow LOAM to I IAM. Technician will replace and program the remote control for the TV and and exchange modem. Please insure someone is present in the apartment. Thank you, Bella On Jul 26, 2015, at 6:12 PM, james I personal genius wrote: Hi Bella, Jeffrey has some very important guests in 11J and there's a problem with the TV remotes. The remotes for the TV & Bluray player are missing (there were two old remotes for devices not there anymore) and the TimeWamer remote doesn't work very well — you have to aim it just right and push the buttons multiple times. Sometimes it turns the TV EFTA_R1_00640415 EFTA02073752 off or on, sometimes it doesn't. It looks very old and the battery door is held on by packing tape. Also, it still has the blue Ubee internet modem, not the new ones we've got in the other apartments. Can you see if we can get these replaced as soon as possible? Is it possible to have a TWC tech come & do it or for us? I don't know if the cable remote needs to be programmed... It'd be preferable if we could avoid them being left without intemet & TV while someone took the equipment to the TWC store. James Ce your Personal Genius Certified Support Professional 10.6 http://personalidenius.us On Jul 26, 2015, at 12:44 PM, Karyna Shuliak wrote: Hi James, Would you please look at their TV in 113 as well, they are having some issue. It is possible it has to do with the time warner contract ( then we will have to speak with Bella) but I am not sure what it is. Thank you, Karyna. On Jul 25, 2015, at 7:45 PM, 'ames cc I ersonal genius wrote: It's unlikely we'll have to replace the printer. If you think it's better that you're there just in case, that's great too. It's always lovely to see you. It's up to you — I could just call you if I need you. EFTA_R1_00640416 EFTA02073753 Is your cell still James Ce your Personal Genius Certified Su Professional 10.6 httoftersonaloenius.ua On Jul 25, 2015, at 7:21 PM, Karyna Shuliak wrote: Thank you! It is apartment I I.J. Please ask for NiHi. They arc important guests for Mc. Epstein. In case there printer is broken, we will need to get a new one. Do you need me to be there in case we need a new printer? Thank you, Karyna. On Jul 25, 2015, at 7:17 PM, James I personal genius Wrote: 4PM is good. Which apt & who am I asking for? Thanks! James Ce your Personal Genius 7 Certified Support Professional 10.6 EFTA_R1_00640417 EFTA02073754 http://personaleenius.us On Jul 25, 2015, at 7:07 PM, Karyna Shuliak <= 11> wrote: James, they asked if you could please come at 4pm? On Jul 25, 2015, at 7:00 PM, Karyna Shuliak 111 wrote: Thank you so much James! I just sent them a message, will let you know as soon as they respond! On Jul 25, 2015, at 6:53 PM, james I personal genius lIMIS> wrote: Hi Karyna, I have plans in the morning, but I could be there anytime between I - 6 PM tomorrow if that works? Please let me know. (Also, we no longer work with Sara EFTA_R1_00640418 EFTA02073755 Rychtarik and Need Mac Help. Please don't copy her. 410) James Ce your Personal Genius Certified Support Professional 10.6 http iipersonalqenius us On Jul 25, 2015, at 6:30 PM, Karyna Shuliak < > wrote: Hi James, Mr. Epstein has guests in one of the apartments at 301 E 66th Street. They need help to set the printer. Will you by any chance have time tomorrow around 11am? I understand it is a short notice and tomorrow is Sunday, but wanted to check in case you are available.. Thank you! Karyna. EFTA_R1_0064041 9 EFTA02073756