EFTA02086115

To: James Ce Cc: Bella Klein Richard Kahn From: Sent Fri 1/16/2015 7:37:33 PM Subject Re: Internet not working in Apt 11 B/Jeffrey not coming Fabulous! We recently had new furniture brought in and floors refinished...so I think everything was unplugged from that! Really appreciate your help... I will let our guest know they are back up and running...all he needs to do is log in to "bemyguest" correct? On Jan 16, 2015, at 2:29 PM, fames ce I personal genius < > wrote: IIB is back up and running. Someone had removed the COAX cable running from the modem into the wall (and unplugged all the devices); oddly, cable internet works much better when it's actually plugged into something. I bought a replacement cable from RadioShack and brought everything back on line. The guest should be happy now. Have a great weekend!! James Ce your Personal Genius - Certified Support Professional 10.6 http llpersonalgenius us On Jan 16, 2015, at 10:45 AM, bellaklei wrote: Hi James, I call Time Warner to troubleshoot I I B. It indicates internet is of line. May be a problem on the actual modem or connection. Bill for 11B attached. Please call tech support when you are in the apartment. <NES_TW_ I 1B_0947_110314_166.66_110314.pdf> Thank you, Bella EFTA_R1_00675829 EFTA02086115 wrote On Jan 16 2015 at 10:28 AM, Hi James :) will I be seeing you soon? Sent from my iPhone On Jan 15, 2015, at 12:25 PM, jamcs cc I personal genius wrote: I'm booked into the late evening tonight, but I will see you at 71st at 10AM tomorrow and can go to 11B after. I need to check the drive on Jeffrey's laptop, so I'll have to do that later. It's not critical, just a "just in case" checkup. James Ce your Personal Genius On Jan 15, 2015, at 6:55 AM, o Certified Support Professional 10.6 http://personalgcnius.us HI James...It looks like Jeffrey will not be coming to NY after all...I still need you to transfer my phone data to the new Iphone 6 and can still meet you at the house at 10am...not sure if you still need to work on Jeffrey's issue or if you need him there at the house for this...but we are also in need of internet help in apt 11B...Jena went to the apt last night and rote: EFTA_R1_00875830 EFTA02086116 says the wiring is strange. We have a guest staying in 1 IB who needs access ...I know you said you were booked today...might you be able to get over there tomorrow afternoon? EFTA_R1_00875831 EFTA02086117