EFTA02178334

To: From: Sent Mon 11/28/2011 7:09:10 PM Subject: Fwd: Hats Another nightmare...they are unbelievable!!! ----- Forwarded messa e From: Date: Mon, Nov 28, 2011 at 2:08 PM Sub' -Fwd: Hats To: SArie J EMbroidery were an absolute nightmare today. At first the lady told me I had changed the initials I wanted on the hats. I went crazy and then she told me she had made a mistake and it is the same initials as the original work. Then when I asked why I couldnt send someone immediately she said because the date on them was Tuesdil told her this was LAST tuesday. Then she said oh you are right we were delayed because didnt email us!!! I told her there was nothing to email about. Then she said - ob. we were delayed because of the holiday!!!! The holiday was after the damn hats were supposed to be ready' m I was in shock!! So I have asked Les to send us an image of them before they get sent out to be safe!!! Forwarded messa e From: Date: Mon, Nov 28, 2011 at 1:54 PM Subject: Hats To: Lesley Groff [email protected]> Hi Les, I am going to get Jojo to collect the hats and bring them to you. They say they can be collected at 4 :( so hopefully they can be at you by 5. Could you please take a pic of them on your phone and send to and I. The people who did them have been an absolute nightmare so I want to make sure they are ok before sent. Thank you so much!! EFTA_R1_00888714 EFTA02178334