Case File
efta-02213644DOJ Data Set 11OtherEFTA02213644
Date
Unknown
Source
DOJ Data Set 11
Reference
efta-02213644
Pages
5
Persons
0
Integrity
Extracted Text (OCR)
EFTA DisclosureText extracted via OCR from the original document. May contain errors from the scanning process.
To:
Amex Centurian Trave
From:
Lesley Groff
Sent:
Tue 5/30/2017 2:04:40 PM
Subject: Re: Hotel in Marrakech-made= pay! 21MAY17 VQV CDX
OK ...we will keep an cyc out...thank you
On May 30, 2017, at 10:04 AM, Natalia Molotkova
wrote:
Lesley, make sure they didn't charge the card you faxed. I still have no respond from manager.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationshi Mana er
Hours: Mon, Wed 9a-4p, 530p-7p
Tue, Thur, Fri 9a - 530p EST
she paid cash...our office will need to wire her reimbursement...you can drop this task and take care of other
On May 30, 2017, at 9:31 AM, Natalia Molotkova e-a-
wrote:
If you have chance, can you double check if she paid with cash or card?
Regards,
Natalia (Natasha) Molotkova
Centurion Relationshi Mana er
"ME@
Hours: Mon, Wed 9a-4p, 530p-7p
Tue, Thur, Fri 9a - 530p EST
oh boy...I am not sure how she paid...she sent me the invoice...I will forward to you...
On May 30, 2017, at 9:17 AM, Natalia Molotkova e
> wrote:
This hotel is horrible, the keep hanging up, transferring me to another person...girt at the front desk said that
manager. I am sorry.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationshi Mana er
ret,
EFTA_R1_00938662
EFTA02213644
Hours: Mon, Wed 9a-4p, 530p-7p
Tue, Thur, Fri 9a - 530p EST
Thank you for your email. I am currently out of the office.
Hi Natasha.
says when she checked out of the hotel they made her put on her CC? I sent the 3rd par
confirm the receipt a few times but was told the dept that receives the faxes was closed. Then I think you en
the fax was rec'd? Can you check on this for us? I realize you are out today due to holiday! Tomorrow is fin
Sent from my iPhone
Begin forwarded message:
From: "American Express Travel"
Date: Ma 19. 2017 at 12:30:31 PM EDT
To: MP
Subject: Itinerary INCL TICKETNO for
21MAY17
DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannc
If you have any questions, please contact Centurion Travel Service at 1-877-877-0987.
If airline tickets are purchased for this itinerary:
Airline Baggage Fee/Rules may apply and can be accessed by visiting:
https://myamextravel.comibaggage
Your travel arrangements are outlined below in the email. Please refer to the PDF attachment and itin
regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to
on the link to view your trip details and add link to your bookmarked favorites for easy access in the ful
iew our Di dal Itinera
American Express Travel
Record Locator
E-Ticket Number(s)
EFTA_R1_00938663
EFTA02213645
Sunday 21 May 17
Other Information
CITIZENS OF FRANCE MUST CARRY A VALID PASSPORT
Flight Information
Date
Airline
Airline Record Locator
Flight/Class
Origin
Destination
Departing
Arriving
Departure Terminal
Estimated Time
Stops
Seats
Confirmed
Hotel Information
Hotel
Address
Telephone
Check In Date
Check Out Date
Confirmation Number
Total
Cancellation Policy
Confirmed
Monday 29 May 17
Flight Information
Date
Airline
Airline Record Locator
Flight/Class
Origin
21 May 2017
Air France
AF 1076 K Economy Class
Paris, Charles De Gaulle
Marrakech, Menara
07:05 AM
08:25 AM
Terminal 2 E
3 Hrs 20 Mins
Non-stop
Unassigned
KENZI FARAH
Boulevard Du President
MARRAKECH MA 40 000
212-5-24447400
Sun 21 May 2017
Mon 29 May 2017
EUR 460.00, may be subject to local taxes and service charges
Cancel 48 Hours Prior To Arrival
29 May 2017
Royal Air Maroc
AT 400 Q Economy Class
Marrakech, Menara
EFTA_R1_00938664
EFTA02213646
Destination
Departing
Arriving
Departure Terminal
Arrival Terminal
Estimated Time
Stops
Seats
Confirmed
Flight Information
Date
Airline
Airline Record Locator
Flight/Class
Origin
Destination
Departing
Arriving
Departure Terminal
Arrival Terminal
Estimated Time
Stops
Seats
Confirmed
Entry and Exit Information for Travel
Casablanca, Mohamed V
05:10 AM
05:55 AM
Terminal 1
Terminal 2
45 Mins
Non-stop
18C
29 May 2017
Royal Air Maroc
AT 788 Q Economy Class
Casablanca, Mohamed V
Paris, Charles De Gaulle
11:35 AM
04:40 PM
Terminal 2
Terminal 1
3 Hrs 5 Mins
Non-stop
18C
American Express strongly recommends that you periodically review www.Visacentral.com/amex for the mo
requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the a
and expressly disclaims any liability for any inaccurate or incomplete information contained on that site.
You may receive customer service emails even if you have requested not to receive email marketing offers f
about our e-mail practices, please review the American Express Privacy Statement at www.americanexpres
See attached itinerary PDF or link for full terms and conditions.
PDF itinerary attachment:
If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website be6
software.
http://www.adobe.com/products/acrobat/readstep.html
Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.
Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or
your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the
existence and amount of such charges.
EFTA_R1_00938665
EFTA02213647
Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, z
(collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not
or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel sups
delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, c
schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorifie
disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third part
cause beyond the control of Amex.
Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet yo
various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we an
and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incent
other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers m.
for various marketing and administrative services that we perform for them, such as granting them access tc
participating in marketing programs and supporting technology initiatives. In addition, we receive compensat
use the American Express Card or other American Express products to pay for supplier products and servict
into other business relationships with suppliers and these arrangements, including levels and types of comp
are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of f
and your preferences. The relationships we have with suppliers may also influence the suppliers we identify
California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registrati.
TA# 669 Registered Iowa Travel Agency.
Privacy Staternem I
, the Centunon Card website
To loam more about o•mail security or roped a suspicious tined. p4oaso visit us at vt,eric;r:,..;,-...,
O 2015 American Express. All rights reserved
American Express uses 3rd party concierge sorvico providers who are not authorized to act on behalf of American Express and you acknowledge that Amon
Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided
service provider is against tho service provider and not against American Express. You aro responsible for any purchases. shipping charges and/or foss you
authorize. We reserve tho right to note profile and preference data for servicing purposes.
EFTA_R1_00938666
EFTA02213648
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To: Merwin Dela Cruz r Cc: From: Lesley Groff Sent: Thur 6/1/2017 3:34:00 PM Subject: Do not Change 3M's code says she was in her apartment yesterday to grab some personal items—she does not need the code changed to her apartment, but she does want you to get a new lock for her personal closet... Thank you IIII for letting me know the apt looked a bit `used' I think may have thrown some items on the bed as she was determine what to take with her...the lock broke on her personal closet when
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