EFTA02214923

To: From: Sent Mon 6/5/2017 1:21:59 PM Subject Fwd: (983918) Action Required - Your 23andMe Order #740-627542-142810 Hello Taylor. I would like to help Sultan Bin Sulayem facilitate his order #740-627542-142810 of 30 (thirty) "23 and Me" kits he placed an order for on May 21, 2017. You specifically emailed him to find out the use of the 30 kits. He would like to give them to his co-workders so they too may enjoy investigating their ancestry. (Sultan participated with his own DNA and found it fascinating...he wants the people he works with to participate as well) The kits are to be delivered to: Jeffrey Epstein 9 East 71st Street NY, NY 10021 The kits are to be delivered to Jeffrey's address for ease. We have ordered many kits ourselves as gifts...indeed, Sultan received his personal kit from Jeffrey as a gift. The kits were paid for by Jim Miller who is Sultan's Personal Assistant. Jim has a supplementary credit card that is linked to Sultan's account so he can make purchases in Sultan's name. Please advise what, if any, other information you would like so we may have the kits shipped as soon as possible. If we need to make an entire new order, please let me know so we can do so. Thank you, Begin forwarded message: From: Sultan Bin Sulayem Subject: Fwd: (983918) Action Required - Your 23andMe Order #740- 627542-142810 Date: June 3, 2017 at 1:20:16 AM EDT To Dear I assM i you have not received my package yet I ordered 30 test kits I received this e mail a while agol answered it as on the following e mail can you chase them in please Yours Sultan Sent from my iPhone Begin forwarded message: EFTA_R1_00942466 EFTA02214923 From: Date: May 23 2017 at 5.07.37 PM GMT+2 To: ssulayem Subject: Re: (983918) Action Required - Your 23andMe Order #740.627542-142810 Reply-To: # Please type your reply above this line # Ticket #983918: Action Required - Your 23andMe Order #740-627542-142810 Hello ssulayem, Your request (#983918) has been updated. You can view the update below. Taylor, May 23, 8:07 AM PDT: Hello Jeffery, I am reaching out to you with regards to your recent 23andMe order #740-627542- 142810. Our shipment warehouse specially reviews large orders for compliance with the 23andMe Terms of Service. So that I may prioritize the release of your order through this review process, please reply to this message with the intended use of the kits in your recent purchase. Once I receive these details, I will forward your response to the appropriate individuals and follow up with you when I have more information. Please reply to this message with the requested information at your earliest convenience. If we are unable to release your order within 5 business days from the purchase date, your purchase may be automatically canceled. Best regards, Taylor The 23andMe Team Taylor, May 23, 8:06 AM PDT: EFTA_R1_00942467 EFTA02214924 This ticket was created on your behalf by 23andMe Customer Care. You can update your support request by replying to this email with additional comments or by following this link: httns /fcustomercare23andme.com/hc/requests/983978 EFTA_R1_00942468 EFTA02214925