Case File
efta-02227945DOJ Data Set 11OtherEFTA02227945
Date
Unknown
Source
DOJ Data Set 11
Reference
efta-02227945
Pages
10
Persons
0
Integrity
Extracted Text (OCR)
EFTA DisclosureText extracted via OCR from the original document. May contain errors from the scanning process.
From:
Lesley Groff <
Sent:
Tuesday, January 3, 2017 5:58 PM
To:
Subject:
Re: Itinerary INCL TICKETNO for
17JAN17
you =an take the flight on JAn. 16th to JFK for the same price...there =re 3 flights: depart lam on 16th arrive
On Jan 3, 2017, at 12:49 PM,
=lt
> wrote:
Hi =esley!
Any changes on any flights on the 15 or 16 to NYC or =oston?
Thanks:)
On Tue, Dec 27, 2016 at 8:03 PM =esley Groff <
<mailto
> wrote:
For sure
Sent from my =Phone
On Dec 27, 2016, at 6:22 PM,
> wrote:
Okay cool. I =hink watching that January 16th flight to Boston (or even the January =5th flights
to NYC) to see if they change is the best bet! If no =hanger, not a problem, but we might as well keep monitoring for the
=ext few weeks :)
On Dec 27, 2016, at 4:05 =M, Lesley Groff <
<mailto
» =rote:
Today: Nothing=to Boston (and probably not will be available), but you can fly to =YC on
January 14th, add coil =882.00. Will keep watching
Sent from my iPhone
On Dec 24, 2016, at 12:57 PM,
> wrote:
14, 15, and 16 to NY or Boston would all be good =ptions to check for
On Sat, Dec 24, 2016 at 11:40 AM Lesley Groff <
> wrote:
EFTA_R1_00974514
EFTA02227945
yes! for sure!
On Dec 23, 2016, at 6:54 PM,
> wrote:
Yes let's keep for the =7th and just keep monitoring flights on the 15th and 16th
to both NY =nd Boston if that's okay? Thank you!!
On Fri, Dec 23, =016 at 6:52 PM Lesley Groff <
<mailto
» =rote:
Hey =...the Amex =ep just called me back...incredibly, to change the ticket
to =epart on the 16th now is $1700 more! This can happen! He said it =s possible the airline changes it back but you
never know...there =s limited availability and that has something to do with it...Not =ure if you still want to change to the
16th? We could ask Jeffrey =f ok to do if it is important? or we keep you on the 17th and =ook if the price goes back
down in a week or so?
<mailto
Lesley!
» =rote:
On Dec 23, 2016, at 6:20 =M, Lesley Groff <
<mailto
» =rote:
On Dec 23, 2016, at 6:27 Al,
Yes please :) let4e=99s change from the 17 to the 16. Thank you so much,
correct...no =harge to change to the exact same flight on the 16th to
BOSTON...yo= want me to make this change? you are currently scheduled to fly =o Boston on the 17th..
<mailto
> =rote:
<mailto
> =rote:
=esley!
<mailto
On Fri, Dec 23, =016 at 6:14 PM Lesley Groff <
» =rote:
On Dec 23, 2016, at 6:19 =M,
Just =o confirm, no charge at all to switch from the 17th to =6th?
On Fri, Dec 23, =016 at 6:17 PM
Let's stick with the =irect flight to Boston on the 16th then :) thank you so much
2
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ah...l did not realize you were talking about =Y! that was the problem...lt is more
expensive to fly to =Y....the flight to JFK is $877 more for (CX846) and CX890 =o NWK would be $877 as well...but they
are available...
On Dec 23, 2016, at 6:05 PM,
No worries at all! Sorry =ust want to figure out the options
On Fri, Dec 23, =016 at 6:04 PM Lesley Groff <
<mailto
» =rote:
> wrote:
hmmm... not sure..) called Amex Centurian =ravel and trusted the
representative I spoke with...I will call =hem back...! sorry
On Dec 23, 2016, at 6:02 PM,
> wrote:
Are flights =X846 or CX890 from HKG to NYC not avail on the 15th? Im seeing
both =lights on my computer but maybe they aren't available for =xchange?
On Fri, Dec 23, =016 at 5:55 PM Lesley Groff <
<mailto
» =rote:
there are no direct flights =n the 15th at all...you would have to connect...I
didn't =hink you would want to do that so did not investigate...you could =ake the exact same flight you are currently
scheduled for on the 16th =nd it would be an even exchange...
<mailto
that a whole separate thing?
<mailto -
> =rote:
On Dec 23, 2016, at 5:50 =M,
Would it be the same exchange if I flew direct to =ew York on the 15th? Or is
On Fri, Dec 23, 2016 at 5:46 PM =esley Groff <
» =rote:
The ticket is fully =efundable...We would just pay the difference in fare (if there
is =ny)...no direct flights on the 15th...if you flew back on the =6th it would be an even exchange...there are seats
available =till in business class at the moment...
<mailto
> =rote:
On Dec 23, 2016, at 2:00 =M,
Thank you so much! Sorry =or the trouble.
3
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On Fri, Dec 23, 2016 at 1:52 PM =esley Groff <
<mailto
» =rote:
Sure. Will find out.
Sent from my iPhone
On =ec 23, 2016, at 1:07 PM,
> wrote:
Hi Lesley,
I have a quick favor =o ask. Is there any chance you could check for me if there
would be any =ost to change my flight to the 15th or the 16th of January? I'm not =ure if I'll change it yet, but just
wanted to know what would be the =ost of doing so just in case.
Thank you so =uch!
On Fri, Oct 28, =016 at 10:28 AM Lesley Groff <
<mailto
» =rote:
Very welcome
Sent from my iPhone
On =ct 28, 2016, at 10:25 AM,
> wrote:
Thank you so =uch!
On Oct 28, =016, at 9:53 AM, Lesley Groff <
Hi =...here =s your ticket back to Boston from Hong Kong on Jan. 17th!
Hope =ou have a great time. Please confirm back to me receipt of this =icket. Thanks, Lesley
•
<mailto
» =rote:
Begin forwarded =essage:
Subject: Itinerary INCL TICKETNO for
To:
17JAN17
4
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EFTA02227948
DO NOT REPLY TO THIS EMAIL. This message =as sent from a notification only
address that cannot accept incoming =essages. If you have any questions, please contact Centurion =ravel Service at 1-
877-877-0987.
If airline tickets are purchased for this =tinerary:
=irline Baggage Fee/Rules may apply and can be accessed by =isiting:
=a href="https://myamextravel.com/baggage" class="gmail_msg"
=arget="_blank">https://myamextravel.com/baggage
Your travel arrangements =re outlined below in the email. Please refer to
attached P0F =ttachment and itinerary for more details regarding your travel =rrangements. Your Centurion Travel
Service travel plans have been =osted to a secure website. Please click on the link to view your =rip details and add link
to your bookmarked favorites for easy access =n the future:
=nbsp;
View your Digital Itinerary
American Express Travel =ecord Locator WQCKHN
5
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E-Ticket Number(s)
Tuesday 17 Jan 17
Other Information
CITIZENS OF UNITED STATES MUST CARRY A VALID =ASSPORT
Flight Information
Date
17 Jan 2017
Airline Cathay =acific
Airline Record Locator
Flight/Class
CX =12 I Business Class
Origin Hong Kong, Hong Kong International
Destination
Boston, Logan International
Departing
06:05 PM
Arriving08:50 PM
Departure Terminal
Terminal 1
Arrival TerminalTerminal E
Estimated Time 15 Hrs 45 Mins
Stops
Non-stop
Seats
12A
Confirmed
=u class="gmail_msg">Entry and Exit Information for Travel =/u>
American Express strongly recommends =hat you periodically review
www.Visacentral.com/amex <http://www.visacentral.com/amex> for the most up to =ate and accurate entry/exit
requirements for your travel destination. =ue to frequent changes, American Express cannot guarantee the accuracy =f
the information provided and expressly disclaims any liability for =ny inaccurate or incomplete information contained on
that site.
6
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EFTA02227950
=ou may receive customer service emails even if you have requested not =o
receive email marketing offers from American Express. For details =bout our e-mail practices, please review the
American Express Privacy =tatement at http://www.americanexpress.com/privacy.
=nbsp;
=ee attached itinerary PDF or link for full terms and =onditions.
=div class="gmail_msg">
=div class="gmail_msg">
=PDF itinerary attachment:
If you are =nable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. =efer to website below to download and install this free =oftware.
=div class="gmail_msg">
=div class="gmail_msg">
=http://www.adobe.com/productslacrobat/readstep.html<=div>
=nbsp;
7
EFTA_R1_00974520
EFTA02227951
=hank you for choosing American Express Centurion Travel Service and =ave a
pleasant trip.
=lease be advised that certain mandatory hotel-imposed charges, =ncluding, but
not limited to, daily resort or facility fees, may be =pplicable to your stay and payable to the hotel operator at check-out
=rom the property. You may wish to inquire with the hotel before =our trip regarding the existence and amount of such
charges.
=nbsp;
=iability Statement. American Express Travel Related Services =ompany, Inc.
and its parent, subsidiaries, affiliates and =epresentatives (collectively, "Amex") act as an agent for travel =uppliers and
you understand and agree that Amex shall not be liable for =ny loss, injury, expense or damage to persons or property
resulting, =irectly or indirectly, from (1) the acts of omissions of travel =uppliers, including but not limited to delays,
overbooking's, =ancellation of services, cessation of operations, accidents or failures =f equipment, or changes in fares,
itineraries or schedules; or (2) acts =f God, fires, earthquakes, floods, climatic aberrations, acts of =overnmental
authorities, civil unrest, strikes, riots, theft, disease, =ccidents or failures related to the public internet,
telecommunications =ines or facilities, or third party technology systems, or any other =ause beyond the control of
Amex.
=ntermediary Disclosure. Amex assists you in finding travel suppliers =nd making
arrangements that meet your individual needs. We consider =arious factors in identifying travel suppliers to you and
recommending =pecific itineraries. In this role, we are acting as an independent =hird party and not as a fiduciary. We
want you to be aware that certain =uppliers pay us commissions as well as incentives for reaching sales =argets or other
goals, and from time to time may also provide =ncentives to our travel counselors. Certain suppliers may also =rovide
compensation to us for various marketing and administrative =ervices that we perform for them, such as granting them
access to our =arketing channels, participating in marketing programs and supporting =echnology initiatives. In addition,
we receive compensation from =uppliers when customers use the American Express Card or other American =xpress
products to pay for supplier products and services. From time =o time we may enter into other business relationships
8
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EFTA02227952
with =uppliers and these arrangements, including levels and types of =ompensation and incentives we receive, are
subject to change. In =dentifying suppliers and recommending itineraries, we may consider a =umber of factors,
including supplier availability and your =references. The relationships we have with suppliers may also =nfluence the
suppliers we identify and the itineraries we =ecommend.
=div class="gmail_msg">
=div class="gmail_msg">
=California State Seller of Travel Registration Number: 1022318. =ashington
State Seller of Travel Registration Number: =8I#600469694. Iowa: TAtt 669 Registered Iowa Travel =gency.
=nbsp;
=nbsp;
df>
9
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=?xml version=.0" encoding=TF-8"?> date-last-viewed 1483466287 date-received 1483466287 flags 8623750211
remote-id 31252
10
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