EFTA02233395

To: Natalia Molotkova From: Lesley Groff Sent: Thur 12/21/2017 3:04:43 PM Subject: Re: Cancun Thx Sent from my iPhonc On Dcc 21, 2017, at 10:01 AM, Natalia Molotkova e > wrote: OK, will be back with confirmation. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Yes. For sure Sent from my iPhone On Dec 21, 2017, at 9:54 AM, Natalia Molotkova < wrote: So, for transfe will wait at the airport for her sister? ands at 821pm, at 959pm. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Ok got it. Thanks so much EFTA_R1_00990196 EFTA02233395 Sent from my iPhone On Dec 21, 2017, at 9:49 AM, Natalia Molotkova wrote: No, I am taking care of transfers, they already responded me, just waiting for rate. Some sort of general info with PDF, to forward girls. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Ok. Thanks. I am not really sure what the hotel is sending me? The form to fill out on transfers? Sent from my iPhone On Dec 21, 2017, at 9:42 AM, Natalia Molotkova wrote: Apparently, per hotel email, they sent me info about transfers with some PDF attachment and it was never delivered came back the them: Dear Ms. Molotkova, I sent the information yesterday as per e-mail below however the e-mail came back, apparently your e-mail does not accept PDF formats so our mutual client ess to the missing information unless you might have an e-mail from Ms, ' so I can forward it to her. Please let me know. Kind regards, Delia So I gave them your email address. Meanwhile, I reached out to the transfer company, I hope I will book everything today: EFTA_R1_00990197 EFTA02233396 Dear Ms. Molotkova / Ms. Thank you for your preference in Paradisus Canctin. Please consider that check in time is at 3 pm and check out at noon -12 pm-. However we have a courtesy room that you can use to get changed and we can hold your luggage in case that you arrive earlier or if you need to leave later so you can start-keep enjoying the facilities until we can give the room keys or you need to go to the airport. The All-inclusive plan refers to the inclusions in the package: room, tax, food and beverages (alcoholic as well), in your room there is a minibar with water, sodas, beer and some snacks and will be replenished once a day. Talking about alcoholic beverages: ron, vodka, tequila, gin, whiskey, brandy, cognac, liquors, aperitives and some wines are included. The package does NOT include: Champagne, premium tequilas, fine cuts, lobster, the Spa, phone calls, laundry, The Market Store, golf equipment, car rental, TEMPO restaurant, Coco's Beach Club, bali beds. Please consider that the ground transportation service will be available with extra cost by the Com an OTIUM and the can be reached at: (52) or their e-mail address: the least 72 hours before your arrival date. Please send them the arrival and departure date including the airline, flight number and schedule (both) as well as quantity of people travelling together so they can confirm accordingly. For excursions you can contact them at: They will be more than pleased to assist you (extra cost). For car ou can et n touch with: Dollar Car Rental to: (52) (extra cost). or the e-mail: On the other hand for dinner reservations ou can reach them at for the first night that you arrive. The rest can be done with your room number. Attached you will see the restaurants and activities, please consider that they are subject to changes without prior advise. You can contact the Yhi Spa at or at (52) (extra cost). For professional photos: or at (52) ext 6172 (extra cost). If you want to get in touch with the concierge desk: Please contact me in case of questions, it will be a pleasure assisting you. Kind regards, EFTA_R1_00990198 EFTA02233397 Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST I Y' 'hi, Centurion Cad website To learn more about e-mail security or report a suspicious e-mail. please visit us at .,• - tr) 2015 American Express. AM rights reserved American Express uses 3rd party concierge service providers who aro not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is charges and/or foes you authonze. We reserve the right to note profile and preference data for servicing purposes. '`v.d against the service provider and not against American Express. You are responsible for any purchases. shipping EFTA_R1_00990199 EFTA02233398