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To: • nal genIu From: Sent Sat 1/13/2018 7:30:05 PM Subject: Re: Question when you have a moment... thank you James!! it is on my desktop computer where I see this...on my phoneI am also being asked to do a software update for iOS 11.2.2 it provides a security update and is recommended for all users...should I update this you think? on another note, unfortunately the credit card thing is still not working for me...so weird... On Jan 13, 2018, at 1:16 PM, james I personal genius wrote: So... on your phone? (I haven't had coffee yet.) If it's on your phone, open Settings > Your Name ® top > iCloud and if prompted enter your iCloud password there. If it's on your desktop, then go System Preferences > iCloud and enter if prompted. If nether of those places are prompting you, ignore it. Thank you. James Ce your Personal Genius Certified Support Professional 10.6 htto://oersonalcienius.co On Jan 13, 2018, at 12:54 PM, wrote: I see it on my icon down in my tool bar that I have an "update" (the number 1 is in a red circle in the right hand corner of the icon) Then I click the icon and the iCloud box comes up...it has a triangle with and exclamation point and states: Update Apple ID Settings Some account services require you to sign in again On Jan 13, 2018, at 12:49 PM, james I personal genius larote: Context? When/where are you seeing this message? What did you do now? Thank you, James Ce EFTA_R1_00994088 EFTA02234721 your Personal Genius C Certified Support Professional 10.6 fAtp://personalgcnius.co On Jan 13, 2018, at 12:47 PM, wrote: Hi James! Hope you are enjoying your Saturday...you do not need to answer me now! "iCloud preferences wants to make changes to my account" Do I want this?! ha..I'm not sure...Can you let me know...? thank you! Lesley EFTA R1_00994067 EFTA02234722